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Middletown Car Care
50 E Main St, Middletown, DE 19709, United States
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Middletown Car Care

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Na
Review №1

We had a problem with our tire while traveling through the state. We pulled off Rt 1 in Middletown and found Middletown Car Care. They were very accommodating and fit us into their busy schedule. Our tire was fixed and we happily continued on our travels. Good service, reasonable price and friendly staff.

Co
Review №2

The staff there are always welcoming and whenever I go there for anything they tell me when they can do it. And I just have to show up on the appointed time and they get it done. I have nothing but great experience with them and for most of your car needs check them out.

Ki
Review №3

They were honest about the repair and cost. The woman at the corner was very helpful and very knowledgeable. The men who worked on my car, loved where they worked and loved what they do. That means a lot these days. The owner even took time on his break to show my son the shop. My son loved it!!

Rh
Review №4

Not only is the staff at the Middletown car Care center fast professional & knowledgeable but they are also a friendly staff that went above and beyond teaching me things about my vehicle Its the place I will definitely go back to👍👍🙂

Wa
Review №5

Great customer service, extremely friendly and knowledge. Highly recommend for all your car needs!

Ra
Review №6

Great people providing great service

Ma
Review №7

Great customer service and they fixed my mdx in one day. New ac condenser along with the belt and pully... awesome prices as well cant be happier thank you middletown car care!

Ro
Review №8

A great place to take your car and get fixed 👌👍😀🙌

Ab
Review №9

Great service. Fixed my AC. Reasonably priced.

jo
Review №10

Competitive prices, reliable work, very friendly atmoshere!

Ca
Review №11

Today a wrench light came on and when I pushed my gas pedal it wouldn’t work (scary). I called Middletown Car Care on my way to Middletown and they were able to get me in that day! Very professional, quick service, reasonable prices, and great customer service. Will definitely be back! Highly recommend.

Co
Review №12

By far the greatest group of honest people dropped by without an appointment and they took care of me in less than 30 mins and fixed the problem. No hassle! Back on the road safe and sound. God bless! Thank you guys!

Ch
Review №13

Courteous, professional, knowledgeable and treat you like family is how I would describe Middletown Car Care. My daughters car was at the WV dealership for over a week and still having issues. We took her car to Middletown Car Care and within 24 hours the car is fixed and running like new. They provide an amazing service to the community of Middletown!Thank you again !!!!

Ki
Review №14

Knowledgeable mechanics. They fixed a chronic AC leak that was hard to diagnose. Made sure we were 100% satisfied. Kept us informed during the process. Staff courteous and professional. Good rates.

Be
Review №15

9/8/21Edited to add: Today I took my car in for an oil change and to fix an issue with the AC. The AC issue was previously repaired by Middletown Car Care and 3 weeks later the part broke. They ordered the part replacement, adjusted my AC so it would still work with a broken part, called me when it came in and installed it today at no extra cost. I just paid for the oil change today. AND...they came to my house to pick me up because I did not have a ride to pick my car up from them when they finished!! I was blown away by the gracious customer service!! Thank you Middletown Car Care!!6/4/20 Thank you so much for not just fixing my car, but also taking the time to communicate with me in a language I understand through the whole process. I truly appreciate your bedside manners to openly communicate the why and how on getting my car back to its normal function. It drove beautifully on the way home from your shop! We are looking to explore more of this peninsula that we just moved to.Thanks for being kind!

gt
Review №16

They tell you brakes and pads are $325.00 prior to replacing they tell me $945.00. I paid $760.00. Im NEVER going back. I wish no business go down. Hopefully they will continue but not with me.

St
Review №17

I noticed a strange sound from my car on my drive down to the beach for 4th of July weekend. I called these guys to see if they could take a look and tell me if I was safe to keep driving, and they were able to see me within 15 minutes. Even though I didnt get any repairs done there, they checked out my car for free and were super nice and respectful. I would absolutely go here again!

Br
Review №18

I happened to stop by and unfortunately they were full that day. They quickly made me an appointment for the next day. I showed up the next day and was beautifully greeted by Ann Marie. Sean then looked over my car, realized that there was nothing really wrong, just a few loose bolts. He tightened them up in under five minutes, said don’t worry about it and sent me on my way. Much appreciated you too! I will be back!

Co
Review №19

I had a flat and they were able to take me right away...they are friendly & verycompetent..

Ja
Review №20

Great service all around. I had a very uncommon problem and couldnt figure out the issue. Middletown Car Care worked with me extensively and did everything they could to figure out what the problem was and fix it. Was always professional, friendly, transparent and responsive. 10/10 would recommend.

Ju
Review №21

Great service! My car had a loud noise, the team professionally found the cause and solved the problem efficiently. The repair cost was more affordable compared to others. I highly recommend.

An
Review №22

Performed emergency exhaust repair on our way home from the beach and provided additional recommendations for repairs. Very professional, friendly team. Would highly recommend!

Ch
Review №23

Great place with Friendly people. They do a great job on your car. The Friendly Ann Marie will get you all set up and do it all with a warm smile and friendly laugh.

Ar
Review №24

I believe best car care in Middletown DE - loved them.

De
Review №25

Best car repair facility Ive ever used. These people are friendly, understanding and have always worked with high integrity. Ive been using them for the past few years and have never been disappointed. They always take good care of my vans service needs and have always managed to work me into their busy schedule. And, they do it sincerely (difficult to find that kind of service these days). My only regret is I didnt start going there earlier! Awesome!

Mr
Review №26

Wonderful personal. Superior service. Quality product. Comparable if not better prices!!!!! They are the only shop to touch my vehicles....PERIOD!!!!

Ju
Review №27

Annmarie and Ryan are awesome! Super positive and helpful people. I had bought a sketchy car off craigslist and they are helping me to get it to pass inspection. Great work, I will be returning and telling people about my experience (:

Je
Review №28

I have taken my cars there for at least 10 years and wont go anywhere else. They are helpful, know what needs to be worked on, and dont try to oversell anything. They are the best!

Te
Review №29

Best auto care place around. The staff is always friendly and helpful. Wouldnt go anywhere else

Lo
Review №30

I am not a patron of this facility but had to use their service to put in air in a tire. They were very obliging and went above what I needed. Not only did they put air in my tire but checked the batteries on the tire plugs. If I lived in Middletown they would certainly be my care care favility6

Ke
Review №31

Amazing service. From the phone call, to leaving the shop I was offered amazing customer service. I 100% see myself coming back in the near future as a trusted shop.

MD
Review №32

Very nice and honest people. They charged $110 for oil change and tire rotation. At Martin Honda you pay $68 for both.

Ja
Review №33

They are the nicest auto shop. In every way going the extra mile. Kind and honest in their work, and they actually explained things to me. They worked miracles with getting a lot done with short notice. Definitely will be a return customer.

Re
Review №34

A very big THANK YOU to the owner Shawn. I came in with a stripped lug nut that no one else could seem to get off. Shawn went above and beyond to get it off for me. All while the shop was actually closed. Thank you again.

Ti
Review №35

All we can say is they are the best ! We have been coming for years ! Best family atmosphere, prices,care and treat you with respect. They are so nice and knowledgeable. Never will they try to device you in anyway. Thank you ! Anne ty soooooooo much for answering all my questions and talking to me, just as a friend. Your the sweetest. We will never go anywhere else ever ! Keep up the great work! 10 stars! ♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡

Me
Review №36

From the owner to the staff and most especially to the front desk lady are very accommodating and very nice. Thank you for helping me installing my tire.

Ke
Review №37

Took my vehicle in for an estimate on fixing my heat. Ended up being charged over 200 dollars for having it looked at as well as given an outrageous estimate of over 1000 dollars. Got a second opinion from a family friend who is not even a mechanic and he fixed the problem in 15 minutes. Would not recommend. They will rip you off.

An
Review №38

The people at Middletown car care are amazing. On Christmas Eve, my mother had issues with her car after she picked up my sisters family at the train station.... With one phone call, they waited for her to arrive, changed her battery after finding it was the cause... And said dont worry come pay for it Monday. Ann-Marie is always amazing on the phone, helping you get set up. Great service!!!

Ma
Review №39

Not the typical car repair shop. They aren’t pushy, but real with you and explain things so you can make the best decision for your vehicle. Prices are very reasonable. Staff is exceptionally friendly

Er
Review №40

I have know The owner for well over 16 years, He is always willing to go the extra mile to help someone in need. He cares about the people in his community. His staff from the front desk, to the mechanics are always friendly and helpful. I have witnessed these guys always try their very best to help someone when that customers back is against the wall. They have always kept mine and my wifes vehicles and great running condition!!

Ca
Review №41

I was driving down the road when my tire popped. Being new to the area and having no one to help me I was stranded. Sean pulled over to help me when no one would after waiting on the road for 20 minutes. He had the tools that I didn’t and changed my tire for me. Then helped me figure out the correct tools I needed for future references. I am extremely grateful for him!! If you need anything I 100% recommend him!!

Gh
Review №42

We were driving through Delaware and needed to stop to replace a directional light. Called Middletown Car Care from the highway. They were so friendly and accommodating. Took us right away and replaced the light in under 10 minutes. Thank you for such great service!

XD
Review №43

Amaziinggggg!!! Love this place! Fast friendly and wont RIP u off!! This is my new car spot! I highly recommend!!

Lo
Review №44

If you want EXCEPTIONAL customer service, this is the place to go to! Sean, thanks for helping me today. You and your staff went above and beyond to exceed my expectations!

Ad
Review №45

This is a review long overdue and I truly owe it to Middletown Car Care to publicly praise them for the excellent service I have received there over nearly a decade. I can count on one hand the businesses I have taken the time to actually sit down, collect my thoughts, and write an online review for and that alone, from my perspective at least, is a testament to the quality of service Ive received over the years. Google only allows 5 stars, and my rating only shows 5 stars, but my actual rating is 6, and thats because Middletown Car Care has always gone the extra mile for me; saving me time, money, and frustration. First and foremost, theyre a trustworthy shop. Theyre not trying to run up a bill full of unnecessary work or repairs or maintenance that is not immediately needed. They give you a straight forward diagnosis of the problem, tell you what you need to fix immediately, advise you of issues that may present a problem in the near future (and how long you have until it becomes an immediate issue); they give you a quote for each repair, and theres no pressure - you choose the repairs you want done. In my experience, those future issues that they point out typically arise in the quoted approximate time period - Ive learned its better to take their advice and not get stuck on the side of the road. The service is fast and usually done before the original estimate. Ive also had numerous instances in which the final cost has come in well below the original estimate. Sean has worked some magic on my cars, coming up with creative solutions to properly repair issues and save me a ton of money. I tried many shops when I moved to Middletown and despite my cynicism and skeptical nature, Middletown Car Care won me over - and enough for a wordy 6 star review.

Da
Review №46

So my car out of the blue wouldnt start. I had my dad jump it, from there we find out that the break lights were the cause and that they wouldnt go off. Prompted to find the solution my mom refers me to Middletown Car Care. When I get there I explain my problem and immediately not only did they fix the problem right on spot without an appointment. The owner and all of his employees were extremely nice and professional. He not only taught me/showed me the problem he walked me through the unknown to ensure I was comfortable with my decision and what needed to be done. I walked in with worry and I walked out confidant and smiling. BEST EARLY BDAY GIFT!!!! BONUS:::THEY ARE REASONABLE THEY WILL NOT BREAK THE BANK!!!! PLEASE PLEASE PLEASE DONT OVER LOOK THEM THEY ARE AMAZING AT WHAT THEY DO!!!THANK YOU ALL SO MUCH FOR ALL OF YOUR HELP!

Ch
Review №47

Called for same day apt and got one! Then they called me when they had a cancellation to see if I wanted to come in earlier. Very friendly lady at front desk! My car is on its last leg and they even took the time to write down suggestions of cars that fit my driving/life style. Above and beyond service!

Ke
Review №48

Honest owner. Good service

Tr
Review №49

The personal, professional treatment we get any time we bring a car to Middletown Car Care is why we keep coming back. Whether I need an appointment for a specific day that works best for our busy family schedule or I call with a panicked Help--I am going away tomorrow and a light just came on!, they have been extremely accommodating. Ann Marie is always friendly and helpful on the phone. When I brought a car in that I wanted to know if it would be a good starter car for my 16 year old daughter, Sean looked it over as if his own child would be driving it. They are always honest, trustworthy and efficient. When they call to explain what is wrong with the car, they always take the time to explain it to me in terms I can understand. From an oil change to a tune up to everything in between, I trust all of my cars to Middletown Car Care because I know they will do the job right and stand behind what they have done. I am very happy to have them on my side.

Mi
Review №50

Sean and the crew are awesome. They helped me when I needed it most. Wouldnt go anywhere else

Mo
Review №51

I had my rear brakes replaced in May. I had another place check my rear calipers. Come to find out somewhere along the way two of my lug nuts were over tightened, broke off and my tire was wobbling. I started researching who sent me down the road with a potentially dangerous car. I took my records to Sean and had a very long and detailed conversation with him. He explained to me and worked with me on what was going on and how to fix it. Sean went above and beyond. Out of good faith, Sean made the decision to change out my calipers, rotors, brake pads and build my brakes from scratch. Stresed out and thankful, I had tears in my eyes. I believe his shop wasnt at fault (because they werent the last ones to touch my rear tires) but because he told me that the most important thing was a safe car for me and my 4 year old daughter. I went in wanting compensated for a $138 Bill and a new tire. I got much more than that. The first time I went to Middletown Car Care Center I told them that I am looking for a honest place to take my car. I have found a good, honest, car care center. Thank you to Sean and his staff.

Ba
Review №52

Have taken my car here many times. They do great work and are very friendly!

rh
Review №53

I had a great time today here though they were closed today they helped me to fix my tire.thank you very much

Di
Review №54

Very honest, friendly and a pleasure to do business with

Je
Review №55

I was able to get the service I required accomplished.

Ke
Review №56

I feel like they can be trusted

Lo
Review №57

I love that my truck runs better than ever

Mo
Review №58

Love the lady at the front desk!!!! Employees there are amazing!!!!

ro
Review №59

They really fleeced me today. Radiator job on a 96 Accord. $914. Looking over the bill, they charged me excessively for EVERYTHING. Even hose clamps @4$ a piece. Radiator hose was $70??? Cmon...$13 for a thermostat gasket?? Truly disappointed as they seemed like such nice people. Oh well, back to the search for an honest shop....smh

Ki
Review №60

My husband took our car in for a repair. When I picked it up, the check engine light came on and a 🔧 appeared on my dash. I immediate went back in to inform them and was told, it was like that when you brought it in - NOT TRUE! We could run a diagnostic for you, for $100, but not today.I barely made it home and parked my car for two and a half weeks.I finally took it to a mechanic up the road, and they ran a FREE diagnostic and found the mass airflow sensor had been unplugged. He plugged it in for free and I was on the road. Middletown Car Care was not very helpful and I can only pray that the work they did lasts.

Ma
Review №61

I recently purchased a used 2007 Mitsubishi Eclipse and wanted a mechanic to look over the vehicle and address some concerns I had. Being new to the Middletown area I wasnt sure where to go and found Middletown Car Care online and made an appointment. Well i have to say that they have a new customer for life. From the time I was greeted until the time I left, I felt like I had been going there for 20 years. They treated me with respect and addressed each of my concerns. This is the first time I didnt feel like I was pressured into doing repairs from a mechanic and they now have a customer for life. Great service, honest and friendly. What more could you ask for?

Da
Review №62

We trust MCC with all our vehicles. Price is reasonable and they dont push extra or unnecessary services.

pa
Review №63

Took vehicle in because i drove through high water and it shut down my engine. They replaced the necessary parts to get it running again. Just over a year later engine shut down brought it to them the exact same situation but did not go through any water this time engine just shut down. I ask if there was a warranty on the work they did? They said yes but only a year. It was no more then a week over a year later. Ask if he would pro rated he said no. So i got a tow truck and took it to another mechanic. He told me someone never put back the long bolt that tightens the belt it was missing. Thats why ur serpentine belt came off and shut down engine. You think middle town car care would have seen this and told me when they just looked at it. This is when it was called meineke it changed names but still the same bad service that i experience with same owner.

Wa
Review №64

They are the best in Delaware!!! No need to go anywhere else!!!

Br
Review №65

Really friendly folks who got me right in when my car developed an issue as I was passing through Middletown. Thanks!!

Wi
Review №66

The staff here are always friendly and honest and they always take care of my vehicles.

Ro
Review №67

Great people very meticulous and honest.

Ch
Review №68

Theyve always taken good care of our cars

mo
Review №69

Good place to eat and relax

Ma
Review №70

Wonderful, friendly people! Would definitely come back!

Ma
Review №71

Very honest and trustworthy. They get to know you.

Ke
Review №72

Took care of check engine light in one day.

Ri
Review №73

My sons VW rabbit clutch went. They pulled everything off and showed me why it was such a hard job compounded with part backorders. After fixing it all, he drove with my son to show what to do and what not to do. Then he cleaned up the bill removing items they didn’t use.

Mi
Review №74

Great repair shop with wonderful employees

Ed
Review №75

Friendly, great service

Da
Review №76

My wife had car trouble driving to South Carolina she stopped in and had a very pleasant experience in a very stressful time .She said the people who helped her were very professional and very niceThank you

Sh
Review №77

Quick, efficient, and friendly staff

De
Review №78

Great service.

Al
Review №79

Needed an emergency check on my wheels and brakes, they got me in, no appointment, within 45 minutes!

Tr
Review №80

Great Service

Fu
Review №81

300$ per axle for just front brakes....

jl
Review №82

Great!

pa
Review №83

Thanks for your help Sean.

Da
Review №84

10/10

Information
6 Photos
84 Comments
4.6 Rating
  • Address:50 E Main St, Middletown, DE 19709, United States
  • Site:http://middletowncarcarede.com/
  • Phone:+1 302-449-1550
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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