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StorQuest Self Storage
13301 SW 87th Ave, Miami, FL 33176, United States
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StorQuest Self Storage
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Ch
Review №1

The staff at the Miami location is wonderful! Very friendly and efficient. Customer service is a lost art. I will highly recommend your facility because of Maria, Jose and Jess.

ER
Review №2

Jessie the Assistant Manager and Jose, the Manager truly make an A+ Team! We had to move in a hurry an these two made it happen for us. As for the facility and services, we were very impressed with the cleanliness, security, and ease of access to our spaces. We would definitely recommend StorQuest to anyone needing storage services.If theres something we can suggest for them is to have more carts available for tenants (there were only 5 and its a huge facility) and maybe make those elevator doors be a bit more patient! One can only look to one side and the elevators will close on your face!!!Greatly recommend them!!!

Jo
Review №3

Jessie was very accommodating and personable. She explained the contract and charges in detail so there was no confusion. She was a lot nicer than the workers at other storage facilities that I have rented at. Absolutely great customer experience!

Ch
Review №4

I needed a storage space and this seems to be the perfect place. It’s very easy to access, plenty of parking. Clean. Appears safe. Jessie at the front desk is amazing, very knowledgeable and helpful. I would recommend this location to anyone seeking climate controlled storage.

Mi
Review №5

Had a great experience with Maria and her manager. They were so polite, professional and accommodating. The storage areas are clean and well kept. No complaints whatsoever. Would definitely recommend.

Ra
Review №6

Jessie at StorQuest on 87th Ave is great! Very professional and efficient! The venue is clean and spaces are well maintained. A bit pricey, but market demands…😎

Ma
Review №7

I am so pleased with my experience here. Jessie is so helpful and wonderful. She explained everything to me and i feel great about storing my things here. Thanks, Jessie!

Ca
Review №8

I recently rented a small storage space. I was assisted by Jessie. She was very courteous and attentive to my requirements. She answered all my questions and showed a real interest to help. She was very thorough with her explanation and walk me through the steps.Thank you Jessie for all you help.

SM
Review №9

Jessie was very professional and helpful in assisting me with renting out a unit. She explained in detail all the charges,hours of operation, and how to access my unit.I like how the facility is clean,has cameras, great lighting, and has dollies available to carry things.

El
Review №10

Through the years Ive used storage facilities so I have a good perspective. This facility gets an A+ from me. It is clean, the units are spacious and the staff consummate professionals.; Maria took care of me and she could not be more efficient, amiable and professional. She was sharp and her follow up call when a unit ( the size I was looking for) became available, she called me right away. I would recommend this facility and its staff without reservation. Thank you

Mi
Review №11

The young lady at the desk was very helpful. Got me what I needed and showed me how to access the building and space. Apologies for not remembering your name but u were great!

Ro
Review №12

I had the pleasure of dealing with Jessie at your location 13301 SW 87 Ave for our recent storage rental of two large units. Jess was extremely pleasant and so eager to please us. Great customer service! She made our experience less stressful especially during a move!!! Your company is lucky to have such a great employee.

He
Review №13

My experience in this location was excellent. All of my questions were answered. When I left a message for the facility, They were responded in a timely manner. The manager Maria in this location is Amazing.

Ne
Review №14

Place is SUPER CLEAN. Very convenient and people super nice

Ne
Review №15

Jessie was amazing. Got me what I wanted in minutes. Had my storage booked in 15 minutes. Polite, efficient, and received my with a smile. Great customer service. Highly recommended.

Ez
Review №16

This is one of the best storage places I’ve ever been to, Jessie was so sweet and humble and helpful explaining everything to me. I strongly recommend calling them and checking them out and their prices besides their facility looks spotless clean compare to other storage facilities!

Au
Review №17

Went to Storquest on Friday to ask information about renting a unit Jessie was very helpful and kind to walk me through seeing a unit and explained everything to me with the rental process. I’m looking forward on renting here next week, great customer service :)

Ca
Review №18

Jesse was the best ever service we have had in any type of company anywhere in the world she has an asset to your company I think you

US
Review №19

Maria did an excellent job at helping me find the right storage unit for me. All around great experience. Staff is professional, attentive, and always ready to help!

Eu
Review №20

Both associates were extremely kind and helpful. Very clean and accessible storage unit. Easy process.

Ke
Review №21

Maria was great. Very professional and caring to her customers.

St
Review №22

StorQuest is the best storage facility I’ve used. The customer service is top-notch, the facility is well-maintained and thought-out design-wise. Would definitely use this facility again and would recommend it.

mi
Review №23

Total up front pricing on the site would be better also what types of locks are needed

Lo
Review №24

Where to rent a storage and Maria was great with her service, highly recommend this place

Gr
Review №25

Love the security and clean space! Great storage facility.

Ph
Review №26

Polite and helpful, your staff is always eager to assist. I keep some valuable antique furniture in your facility, and am happy with the low temperature and low humidity maintained. The doors and elevators always work, and the whole facility is spotless.Nice company.

So
Review №27

Fast and Great service.....

he
Review №28

I went to Storquest located at 13301 SW 87th, Ave Miami 33176 to gather some information about their storage units. It was not an easy decision, and at the third tiime finally I signed the contract, This place is extremely clean and easy to get in and out through the storage building. lAll the time the employess went the extra mile to give an outstanding customer service and I am very happy about my decision!

Or
Review №29

Clean facility with great service. Carts always available

Ma
Review №30

Really good customer service Jessie is the best

sp
Review №31

Staff is very friendly and helpful. Thats a win for me every time.

Ar
Review №32

I went in to inquire about pricing and the staff was so kind and the customer service was great! Not renting anything at the moment but when Im ready this is definitely the place I will be renting at.

Jo
Review №33

Facility was very clean and staff was great.

Su
Review №34

The place is very safe and clean.

Ti
Review №35

As a chef I was suggesting with finding a place to store my kitchen equip. I came into this location just to see and Jennifer showed me the best option for my needs. I can’t express how relieved I was when I rented my unit. You guys are the best. Thank you

Da
Review №36

Ive been using the storage for three months and I really like it. First three months were half the price. Then I decided to dowgrade to smaller unit and got half the price for three months again. Building and units are very clean and climate control is just great.

Cr
Review №37

Since we just moved in Ill go with five stars for our initial experience. Well definitely reassess in a few months. Location is great, excellent maintenance, LOVE the elevators! Wonderful customer service especially by Jennifer (hope I have the right name). Very impressive security system.I hope it all continues but it definitely is an impressive start! CW

Ro
Review №38

Maria helped us and was kind from the moment we arrived, she showed us and informed us all about our doubts ... it is clean and safe 100%

Ab
Review №39

I think pricing was a bit high but otherwise I think all is good!

Ka
Review №40

We love the team in the Palmetto Bay location. They have been nothing but helpful and kind. We can tell that they are looking in for our best interest and go the extra mile in assisting us. Great team!

Ja
Review №41

As a first-time renter, the StorQuest staff really made my experience one of a kind. Jennifer was extremely sweet, helpful, and friendly. She made the reservation process so simple and easily answered any questions I had. The site manager, Jose, was exceptionally kind, courteous, and professional. He went above and beyond to answer any concerns I had, taking the time to navigate around the pristine facilities and show me different unit options until we found just the right one. Besides the cleanliness, safety, and security of this location, the staff really made me feel at home. Highly recommend. So glad I found this gem!!!

Al
Review №42

New storage units next to the falls. I decided to go with this location versus public storage because they are new and clean. Pricing is competitive to public storage. They always run great deals here. Ive been here for almost a year and since then Ive upgraded my unit. The staff is extremely nice and helpful . Ive never had an issue here. Thank you Raul and Jennifer. I highly recommend storquest.

Mi
Review №43

Jennifer was AMAZING and went out of her way to help me and a client! Thank you for the awesome customer service especially while maintaining safe COVID-19 policies that protect everyone. Very nice facility, easy to load, great experience.

Ro
Review №44

I am tenant in this almost new facility since the beginning of the construction, before Store Quest purchased, at least one year now.I have two units ( one extra large and one normal) and I am happy of the space, the freedom of enter and exit the facility from 6 am until 10 pm and the fact that it is maintained super clean and safe. I am a filmmaker / photographer and I need access at different hours to pick up and store my equipment.Until now this is the best facility I ever used in Miami ( I used lots of them of all brands and areas in the last 27 years!!)The in store managing staff ( all of them) are nice, cooperatives and friendly. I will recommend for sure (and I have already recommended) this facility.

Cr
Review №45

Great Public StorageRaul and Jennifer helped our family expedite our move from one storage unit to a brand new spot at StorQuest. We appreciated all the help they provided, very kind and down to Earth staff. Storage facilities are clean, it’s well lit and has great security. Highly recommend!!!

Ra
Review №46

Great storage

Al
Review №47

Great team at the Palmetto Bay location! They have the customer’s best interest and are very professional and eager to help. Super clean, good security, excellent staff.

Al
Review №48

Excellent customer service; Jennifer did an outstanding job (5 stars) explaining everything (from A to Z) to us. Her knowledge, her patience, her customer service and her willingness to help (always with a smile) is really what made us make our decision. Clean and perfectly maintained, safe. Thank you once again!

Re
Review №49

My experience with StorQuest was very positive and I highly recommend it. Customer service was excellent. I worked with Jose, who was extremely knowledgeable and so pleasant to work with, as was the other staff. The facility is clean, easy to access, and convenient.

Ta
Review №50

Excellent experience...….before I moved from another storage company.. they gave me great information, answered all my questions, took me on a tour of the facility. Clean, easily accessible and convenient not to mention a better price.

Ch
Review №51

Raul and Jennifer we both extremely professional and polite. They had all the information I needed and the process was perfect. The property is magnificent and spotless. Keep up the great work.

Mo
Review №52

I have never used storage before and after endless research, we ended up going with StorQuest and so happy we did.All the employees have been super helpful on the phone and in person. Always accommodating and knowledgable with a great attitude, we highly recommend StorQuest.

Oz
Review №53

Brand new storage facility. Very clean and well thought out. You have covered parking so you dont get wet. Our leasing agent Raul was very professional and worked out a great deal for our short-term needs. Great customer service, would highly recommend.

Pa
Review №54

Very clean and well lit units. Good security for entry and floor access. Staff is extremely friendly and helpful. Good rates too.Highly recommend!!

Te
Review №55

The Customer service has been really great, I love the simplicity of the storage units layout especially with ac and climate control. Feels safe and is secure. Appreciate StorQuest.

Ma
Review №56

We were using another storage facility located near StorQuest but its rental rates have been progressively increasing to the point that our unit was just as expensive as the the previous (larger) unit that we rented there. So we checked out the (new) StorQuest facility and were particularly impressed with what they had to offer: a large covered parking area which is a huge boon especially during bad weather when the last thing you need is to be hit by a rain storm when youre trying to load or unload anything you want to put in or take out of your unit. As I said this is a very valuable benefit: I doubt there are very few other facilities that offer this!! (The previous one did not).The staff, including Raul who checked us in, was very friendly and went to great lengths to help us choose an appropriate unit which was fairly priced and certainly very competitive! The facility is clean and has a good selection of excellent carts to haul ones goods to or from the storage room. The main entry foyer has two elevators and a small garbage bin for small items that need to be discarded - a minor thing but nice to have! It also has a bathroom which is accessible even during after-hours: this is very convenient! (I doubt this is offered by other storage facilities). The storage unit we rented is excellent. Of course the whole building is comfortably air conditioned. From what I observed the facility is well monitored by security cameras in much of the building including the entrance and lobby.This StorQuest building is perfectly located in the heart of the Pinecrest, Palmetto Bay, Cutler Bay, The Falls and adjacent neighborhoods. Great for our communities!

DI
Review №57

Jennifer helped us and gave us all the information. When we went in to sign and take possession of our unit, Jose helped us. They were both very pleasant, obliging and helpful. Great customer service and very professional.

Y.
Review №58

This is such a great facility. It is very clean, great access, lots of dollies, always a good temperature and good lighting. On top of it being a great building, the staff are so friendly and helpful! Great customer service makes such a difference. And of course they have great prices and specials!! They are really awesome. If you are looking for a storage center, this is the place!!!

J
Review №59

Great place to store your stuff. It’s clean, new facility and it has covered parking. I would definitely recommend anyone in the area to go here.

Ji
Review №60

You grow as you Prosper

Qu
Review №61

Absolutely amazing facility with a more than friendly and helpful staff. I was able to get the exact storage unit I was looking for quick and easy. Probably the best service I have received. The facility is also brand new so its stellar. Air conditioning and most important a covered parking area. Being in Miami where it rains all the time that makes loading in and out very easy and efficient.

je
Review №62

The best of the best. Nice staff, clean facility. Love the fact that you can unload in bad weather and your fully protected under the building. Full AC thru the entire facility, so your not hot when working in your unit.

Cl
Review №63

I can’t say enough about this storage business. The units are awesome no matter what size you choose. They are clean and air-conditioned and have a great security system! You feel safe no matter the hour you come in to the storage. The personnel are courteous and very professional. I could recommend this business to anyone that is looking for storage!

Ki
Review №64

I came in just before the office closed, having reserved my unit online. The guy stayed late to make sure I got into my unit and show me how to get in and out after hours. He then stayed even later to help another customer. The space is clean and easy to. Feels very secure. Highly recommend for the storage and especially the great customer service!!

Al
Review №65

Jennifer at my local store was very helpful getting me set up in my unit.Great experience!

Na
Review №66

We highly recommend StorQuest. The entire staff is extremely helpful and tremendously friendly. They have made everything quick, easy and clear. The facility is very well maintained, clean and safe. Happy to have picked this place!

Da
Review №67

Raul is awesome! Super knowledgeable and friendly. Great experience! Highly recommend :)

Ca
Review №68

Wonderful customer service. Jose is as professional and helpful as they come. Very impressed with his service.

Ma
Review №69

Great facility with great staff who always go above and beyond. They always greet you with a smile and the cleanliness of it is a plus. Will use these guys in the future. Definitely recommend renting here.

Ar
Review №70

Clean place!

Am
Review №71

Beautiful facility; excellent customer service! Ask for Calvin - extremely professional, dedicated and engaged! Great prices and willing to go above and beyond and get it done! Jorge gave a great price!!! 5 stars all the way! Facility sparkling clean, AC, music soon to come! Extremely secure, cameras all around and individual alarm per unit!! Without a doubt recommend to all!!

Ch
Review №72

I chose StorQuest because the establishment looked very clean and well kept. I met Jose today and he was very personable and helpful. I decided to lease a storage space today! Thank you Jose for your sacrifice, delaying lunch, to assist me.

Ja
Review №73

Jennifer gave me a great deal, explained the process and walked me through all the steps in the most professional and courteous manner! I highly recommend this facility. Very clean !

Sa
Review №74

Not only seemless registration but Calvin made it feel like I was dealing with a friend. Amazing and friendly service. Very well kept facility. Every time we return he remembers us and greets us by name. Even Josue recognizes us and always says hello. Highly recommend!Recently saw name change - hope that’s all that’s changed!

Jo
Review №75

Jose and Raul assisted me with the rental of two storage rooms. I found them both to be extremely helpful in finding the right storage that I needed. These two individuals are very professional and should be commended for their service to their customers thank youJohn Ramos

pi
Review №76

They were very nice and helpful. They showed me a unit close to the elevator since I needed easy access. I like that they have restrooms upstairs so that you can take a needed break when working in the unit. The only issue is that the entry doors on the south end of the building have not been working consistently.good thing hey there are two sets of doors!

Al
Review №77

Jose was super nice and professional. He was very good at informing me of all of my options. I liked having an honest opinion and recommendations based on my needs.

Co
Review №78

This place is awesome and nice. The staff are down to earth and very helpful. Thank you Jennifer

Ch
Review №79

Excellent Service, super friendly employees, was shocked at how clean everything was. The parking was very convenient and easy to access the facility. Great location. Highly recommend it!

Ka
Review №80

Awesome customer service. Very helpful very friendly. super happy with everything.

Ca
Review №81

Come and get your peace of mind on your storage needs. Great price, beyond customer service ethics. State of the art technology, warm welcoming. You wont regret renting your storage here. I Will recommend to all.

Ar
Review №82

Very polite, prompt and efficient customer service

Bo
Review №83

Needed an unit this morning for a quick move and Calvin at the storage place was very helpful. He pointed to the different offers they had and manage to get me the one that I needed. Service was quick and very efficient. Great customer service.

Su
Review №84

This location gets 5 stars in my opinion! The facility is clean and the staff are extremely helpful and professional.The process was quick and efficient. I dealt with Jose and Raul and both displayed excellent customer service! I was so pleased that I recommended Storquest to a family member moving to Bradenton.

Ma
Review №85

I havent moved my items in yet but my first meeting with Jose was great. He was very informative, explained everything and pricing was very competitive if not cheaper than the neighboring storage location.

Ma
Review №86

Love this place... Great customer service and the facilities are clean and all new. 😊

Pe
Review №87

Wow...what service. I highly recommend this facility I went to a few storage facilities in the area and Jennifer sold me with her professional attitude and exceptional customer service.

Ch
Review №88

My experience has been superb. Jose Aricia, the site manager, has been a pleasure to work with from Day 1!!! The team always waves and says hi when I stop by to go to my unit. I highly recommend.

Ja
Review №89

Excellent service in extending and downsizing my unit. The location near the Falls is close to both my home and office. The covered parking is much appreciated with our typically unexpected downpours.

Je
Review №90

My husband and I just rented a storage unit. The site is great. Plenty of parking and the team is very very helpful. We asked a ton of questions and were able to work with them to find the best fit. We appreciate the level of service we received

Li
Review №91

Jennifer was very helpful and informative. The location is clean and very near my home. It will be an easy move into storage.

Pa
Review №92

Love the space! This storage is exactly what we were looking for. Jennifer was incredible and very helpful. Highly recommend StorQuest

Ti
Review №93

This place is awesome for the pricing. Customer service is really good.

Gi
Review №94

It was an amazing experience. Great attention and costumer service. The storage unit condition it’s impeccable. Highly recommended. Really thankful to Calvin the manager for his time.

Mi
Review №95

Great place, great people! Very clean with bathrooms and garbage cans and roomy hallways. The service from Jose and Raul are great and friendly.

Am
Review №96

Calvin has the best customer service i have had in any storage company I have ever dealt with. The location is perfect and great to put all my stuff in there. I will recommend this place to all my friends

os
Review №97

Good and excellent service, very clean facility. Awesome staff. Jose is Great!

Va
Review №98

Awesome and friendly world class service. Jennifer and Jose were beyond helpful and provided options that worked with our budget. Definitely recommending this place!!!

Ma
Review №99

I needed an additional unit last minute and Jose was very accommodating. He made sure I was set up and ready to go. Very smooth transaction. Thank you Jose!

Be
Review №100

When I arrived I was met with José Arcos he welcome me with a smile 😃 he was happy to show me the Around The facilities He answer all my questions very Professional and great customer service

Information
54 Photos
100 Comments
4.9 Rating
  • Address:13301 SW 87th Ave, Miami, FL 33176, United States
  • Site:https://storquest.com/self-storage/fl/miami/1083/?utm_source=GMB&utm_medium=organic
  • Phone:+1 786-688-2627
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:10AM–4PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
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