Excellent customer service, order a particular book for me.

Very neat little store to grab some artsy gifts, books, and a cup of coffee. The staff was very friendly!

Fast service helped me figure out what u wanted

Love this place! So many great toys and books for children and great coffee too!

I love little finds like this in towns we pass through. There’s a Starbucks tucked inside this great gift and book store. From Kate Spade to Vera Bradley and Alex & Ani, lots of great finds — brand favorites and local treasures.

Great coffee! Friendly staff.

This would be my first time to actually be able to get Starbucks all the time the facts that it’s also a book store and other things for children and adults I really do appreciate this store chapters is amazing the ladies that waits on me has never been rude or short thank u ladies I appreciate u

Great Starbucks Coffee and a Nice Gift Shop!!!

Its always nice to go into Chapters. Clean and super friendly workers.

The best little coffee place/ bookstore in the 4 state area! They serve starbucks coffee and drinks plus they have hundreds of books and gift items at reasonable prices!

Always great and friendly

Had to visit my Chapters people, while in town! Love you guys!! Always the best customer service!! And you guys always make my Starbucks just right 👌Merry Christmas 🎅.. 🎄

Cute gift shop. Best lattes ever!

I asked for almond milk in my coffee because Im allergic. 30 minutes after I drank my coffee I had a severe allergic reaction, so they obviously put regular milk in my coffee after confirming verbally with me they had almond milk and would put it in my coffee. Thats just plain stupidity, how hard is it to make a cup of coffee?

Great customer service and the best spot to find a new adventure

Very nice good food an clean

So may novelty gifts, collection items and more; you could look around for hours.

The best venti white chocolate frappie with whip cream 3 extra shots ever tasted.

Recently remodeled little coffee shop in the heart of Miami. Serves up most of your classic Starbucks beverages. (FYI Starbucks rewards not available here, but they have their own rewards punch card system!) Staff is always friendly and if you are there often enough you dont even have to tell them your order! They also have books, gifts, decor, Vera Bradley, and Rustic Cuff. Love the atmosphere. Wifi also available for customers.

Nice place in downtown miami to visit for a read, coffee, frapp, ect.

I absolutely love this place! I havent been very often, but I love their coffee too me its a little Starbucks with great snacks too! I personally love the muffins!

Nice place to get coffee

This is one of the best store/coffee shop that Ive been to. They have the best/friendliest (hands down) customer servicethat you will ever experience. Its my favorite store to go to. You definitely have to go to get that special gift and enjoy a Starbucks drink.Thank you to everyone at Chapters...

The staff is friendly and personable, the coffee is amazing and they have a wide variety of books and merchandise. I love stopping in if Im needing to buy a gift for someone. What more could you ask for?!?!

Very friendly staff and always a good deal going on.

Great coffee and amazing company

Being away from home for a while, I had not been given the chance to check this cute little book/nicnac store out until a couple weekends ago... took my niece with me and we both enjoyed it! Its a little tiny but its what you need to get to meet new people around the area! They even serve Starbucks... but, sadly they do not take Starbucks gift cards.

A great place to relax and have a coffee or browse for books. Friendly staff. Serves many of the drinks on the Starbucks menu, but doesnt take the card/app or stars. They do have wifi, though. Support a local business!

Awesome place! One stop shop....so much to browse around and look at! The coffee is so good too!

The coffee is great and the selection of gifts is awesome as well. The staff has always been pleasant and the atmosphere is very relaxing and inviting.

LOVE this place! The drinks are cheaper than Starbucks, and the service is AMAZING! The employees remember your names & your specific drinks. They really go above and beyond. Cute gifts and decor inside too!

A very nice place. Quiet. They dont bother you if youre having a conversation.

Great customer service wonderful coffee and great prices. I would definitely say better than a Starbucks anywhere

Great coffee, friendly and efficient staff and lots of choices. Great place to buy a gift for any occasion. Books, treasures and trinkets are creative. You can always find something there for anyone of any age. Unique place!!

A very nice bookstore & coffee shop. The selection of books is terrific, a little something for everyone, and the childrens books are well placed (front of the store, to get the little ones attention)! The coffee is Starbucks, so no surprises there; always a solid choice.

Great place to get a coffee or tea and find a great gift.

The best little coffee place/ bookstore in the 4 state area! They serve starbucks coffee and drinks plus they have hundreds of books and gift items at reasonable prices!

Been going to this store for about 4 years before I graduated I stopped here every morning before school the best and nicest people they have amazing coffee too

Nice little gift store with a Starbucks inside. Cozy place to have coffee with a friend, easy to grab and go.

The staff is beyond amazing and helful... plus they make my drinks exactly the way I like them!

This is something I wish every community had. The inside style is worth seeing. Great service!

Great Atmosphere Wonderful customer service

Great coffee ! And great place to pick up a gift or something special for yourself.

Very cute bookstore with Starbucks coffee. The service and atmosphere was excellent.

Love love love!! Girls are great, drinks ate delicious and the gift ideas are brilliant.

Loooove their starbucks caramel frappuccinos. 🙌🏼 addiction. The workers always always nice. Cute little shop. I enjoy the toys/gifts section, they have the most unique items!!

Great place to get coffee and visit with friends

Chapters is a very cute bookstore and coffee shop in dowtown miami. They serve starbucks branded coffee and an assortment of baked goods provided by souper sweets next door that are amazing. Cranberry orange scones are the best. They have a very unique assortment of gifts and novilty items. A great place for your coffee fix

Great little bookstore with amazing coffee. Great place to sit and visit with a friend or just to get away from the noise and enjoy a book.

Nice friendly book & gift store. Starbucks coffee yum !

Love it, only downside is that I wanna buy 1 of everything

Such a great place to get coffee and a good book! The staff is amazing and always friendly!

Great

Great Starbucks and bookstore!!

Super cool store! You owe it to yourself to check it out. Friendly staff.

I loved the nooks where I could read and the little novelty gifts that were so unique.

Such a wonderful place. unique and great selection of gifts and booksand they serve Starbucks coffee

Ordered a tall and they charged me.for a grander then when I pointed it out they just stared at me. Didnt offer to give me a refund or fix it. Dont go here!!!!

Adorable place. Starbucks, books, all around kitchy fun things. Great ppl

Very nice..good coffee. Great place for a tiny town.

Friendly atmosphere and great customer service

Very good service and friendly staff.

Cool, laid back, big city feel BUT they all know your name. The layered rice krispy treats are DA BOMB! And my mom loves a cranberry orange scone with her Chapters coffee. Awesome selection of kids booxs and learning toys, home decor, jewelry, gifts, rt66 and Oklahoma souveniers. Always a downtown stop!

Great place to shop.

Always excellent service. Always a great place to visit.

Nice book store. Lots of books. Doesnt take Starbucks gift cards which kinda disappointed me.

Great coffee and such friendly service every morning.

Cute shop and Starbucks too.

So many items all kinds of cool things

They have Starbucks!! And amazingly unique gifts... My favorite place!

Great atmosphere! Friendly staff! Delicious coffee!

Great service, great items to browse thru, gifts to buy, good books to buy and curl up to read

Great coffee, lemon bar was fresh, and our clerk was very accommodating! Fun stuff to browse through, and nice collection of BOOKS!

Love it

Love this place!

Only Starbucks coffee in Miami ok

Nice local place for gifts and books.

Really cute book and gift shop with a nice coffee bar.

I love this little bookstore.

Great coffeehouse and its got good A/C.

Great service and atmosphere. Large selection for children.

Absolutely best frappuccino ever...

The best books, gifts and coffee in Ottawa County.

It is such a cozy,feel good cafe with good food,and great coffee. They have Wifi and friendly staff

Loved it

Great selection, beautiful atmosphere.

Good people and they are quick and easy to deal with

Great atmosphere and wonderful coffee.

Decent service and how can you go wrong with a Starbucks coffee.

My favorite place on the planet

Great atmosphere, great coffee.

Great atmosphere, great coffee, and the books are wonderful!

Great coffee very nice place

Best frappe ever...

Lisa is great!

Chapters is the best around!

This place is awesome!

Very friendly atmosphere.

Great coffee selections.

They charge $1.50 for a can of Pepsi. That you can get anywhere else for 50 cents. Can you say over priced.