AMAZING PRODUCTS!! I love how all of the Hotel Collection scents smells. My favorite is My Way. Great customer service and responds quickly when I have had a minor issue with my order and was solved within minutes. Great products and great representatives! Will be buying from Hotel Collection again and again.
I was pleasantly surprised and extremely happy with my Fragrance Diffuser. It REALLY does work! I have had it for about 2 weeks so far and it still smells so nice. It didnt run out of fragrance like all the other things I have tried. It is a sleek design and works great!!
I recently ordered a diffuser and 3 scents. They came pretty quickly and I was very excited to get started using them, but I was missing one of the scents. I contacted customer service and they promptly responded, letting me know that my scent was on the way. I’ve since used two of the fragrances. They make my home smell amazing. I will be ordering again.
Outstanding customer service!! There was an error in my order and the wrong color was sent. I emailed customer service and received a response within the hour. They told me to keep and enjoy the candle that was sent in error and that they had already placed an order with the correct product. The candles not only smell absolutely amazing, they are beautiful as well.
The best money I have ever spent. This is incredible. My house smells amazing. Ill never need candies again. *Update* Im currently using the My Way fragrance. It has a somewhat masculine scent which I love. Similar to a good smelling man.
I recently ordered an Aroma Diffuser as a gift for my daughter. The diffuser arrived but the scent I had ordered was not in the package. I emailed customer service and in less than an hour they let me know that the scent was on the way. This is the best customer service I have experienced in years! I will definitely continue to do business with Hotel Collection. By the way, my daughter loves her diffuser!
Customer service sucks ordered mini tower diffuser on 9/25 I have sent 5 emails wanting to know delivery and have not recieved a respinse. Tried calling no answer and cannot leave a msg. Is this any way to run a business?
Discovered the Hotel Collection while watching a Youtuber (Monroe Steele). I placed an order immediately and was so pleased with the scent performance, I sent gifts to my sisters to try. My favorites so far are Midnight in Paris, 24k Magic, and The Sweetest Taboo. Love the candles and room sprays, but the diffuser was a game changer.
I found Hotel Collection on Instagram and Im thrilled that I did, Ive ordered two remote control room diffusers and I LOVE THEM! So far my favorite oils to use are Dream and Black Velvet. I set my timer then I just relax and enjoy the luxurious scents throughout my home. I have one diffuser in the bedroom (Dream) and the other is in my living room (Black Velvet scent). My next thing to order are the candles!
Let me start by saying Hotel collection offered the best customer service and they now have a lifetime customer. Dream on and November rain smell absolutely delightful. Now every time I step in my house it feels like I’m at my favorite hotel. I wish there were more stars because this company dwarves more than 5!
If you want change in your life you must try this diffuser and scents! It is well worth the investment... I can now come home to a refreshing scented home with a near silent diffuser... my Zen... Truth be told IMHO, the scheduling is not the greatest... a little R&D would make it perfect. My work-a-round is using a Smart plug, create a perfect schedule (I used Kasa but any will do) and Alexa enabled in my case. Cycling the power on-off will start/stop the diffuser. On before I get home, off before going to bed and once again before starting the day... fresh scents! I will be purchasing my second one soon and Im recommending this diffuser to everyone, especially to all my family and friends... Simply Awesome
I have auto ship so I get One of these great candles every month! Love the scent and burn time is great - I’ve never burned one completely before my next candle arrives. I have recommended to many friends!
I am a returning customer and the fragrance that I chose this time is by far my very most favorite home fragrance I have ever smelled. After the last time I bought a Hotel Collection fragrance, I was a bit hesitant to buy another one. Unfortunately, I had made a terrible choice. After receiving a discount coupon in my email, I decided to try again. I am so glad that I did because it is now my most favorite. When making a choice, I always read through the description of the fragrance components. The Hotel Collection home fragrances are super high quality and seem to have a nice lingering effect. The website makes it easy to shop & choose with lots of pictures and a user friendly interface. Also, the packaging is very secure to ensure there is no broken glass, leaks or damage during shipping. Thank you.
The Mini 360 is one of the best diffusers I’ve ever had. I’m obsessed how my apt smells clean and luxurious everyday. Best inversion ever! It’s a MUST in every apt or office.
I recently purchased the Sweetest Taboo and Mystify candles for my spring scents and these are the perfect addition to my candle collection. I love the tropical scent of the Mystify candle. Sweetest Taboo is an addicting aroma, Love it!!!
The product is amazing and the customer service is top notch. They corrected an issue I had quickly and completely. The diffuser smells really good like youre in a hotel.
I recommend this company!! I love how my home smells so good with their scents, They are professional and actually reply to your concerns or questions.
I wish I could give more love this productover the moon for it and my sales representative is amazing awesome incredible I wish he could be my life representative shout out to Evan so dry ur the best and I stand behind this product all the way if you haven’t tried it you need to please stop investing in water filled with essential oils or screens that you put the central oils on you’re wasting your money as I did till now I can’t bost enough
I love these scents! I have gotten 2 of the Black Velvets and have a different scent on the way. They smell amazing!
I really love this diffuser. Its better than any thing Ive tried in the past. A friend stopped by my apartment, saw it and smelt it and bought one also. He loves it because it solved his litter box order problem.Also, I was very impressed when my remote seemed not to be working properly. I emailed the company and they hand delivered a new remote to me the next day!
Quick to ship. When I recieved my candles, oh my! The smells... so amazing.... not too powerful, and they burn forever. So worth the value and Im looking forward to buying more.
Absolutely love my mini aroma. I always get compliments when anyone walks in my house. I’ve already recommended couple of friends. If you want ur place to smell like a Luxury hotel . I recommend hotel collection.Two thumbs up & def 5 stars
Easy online ordering. Quick shipping. I did have an issue with only one of the two units I ordered showing up, but after emailing the issue it was resolved quickly. Wonderful product
I am so thankful for Kesha and Chad in the warehouse for going above and belong. When I placed the order I was hoping it would arrive before Mother’s Day but that was not the case. However, Kesha was able to make arrangements for me to get my order on time and i received a refund on the shipping which was a total surprise. Thank you for your great customer service. I appreciate you.
I love, love, love every scent that Ive purchased. The descriptions of the scents that Ive purchased are very accurate..
The packaging is is lovely and suitable for gifting.I have only used one so far but am very pleased with the scent and duration.
I love this product!!! I have three dogs and I always worry that people may be able to smell that. Everyone comes into my house and always says how great my house smells. I’m so thankful I found this product
The scents are fantastic, long and clean burning. I love these candles.
Customer service was great! I needed to redo my order so they helped me cancel my first one!! I can’t wait to get my diffuser and scents!!
Could not ask for a better place to work or a better group of people to work with. You can tell by the quality of our products how much love and passion each employee has for Hotel Collection!
Love these candles! Ive ordered from the Hotel Collection several times. Each purchase has arrived promptly and in perfect condition. I like the Skyfall candle designed for the Atlantis Resort. Im looking forward to trying additional scents.
Amazing 🤩 I absolutely love this I’ve been spending so many money on candles and reed diffusers and it was becoming expensive but this new device is awesome it works smart by remote so you can have on all day or few hours it fragrances are fabulous and last a month or longer people compliments me on the smell of my home
I highly recommend the hotel collection. It is good quality very high end the packaging is gorg and when delivered everything packaged very well... this is my second candle order lvlvlvlvlv🙂
I love the scent diffuser! The scent oil last a long time and it fills the downstairs.
LOVE this scent collection, although I was unable to return the Desert Rose reeds, I continue to love the My Way room spray and Midnight in Paris oil with diffuser. Will definitely continue to order!
Great experience and products. Thumbs up all the way around.
I 💘love my hotel collection. I also want to thank you for sending me the Sample pack now Im ready to order more. Thank you Lottie Benyard
I absolutely love the scents and the Diffuser it just seems like the ordering and delivery times are longer than I’d like. As I also have other companies diffusers and they have a much faster turn around time
After I received a odd smelling reed diffuser the company sent me a brand new replacement. Amazing customer service 👏👌🙌
Customer care was beyond my expectations. Due to the current state of the Postal Service. I did not get a product in time. The representative I had. Named Olivia. Went above and beyond to help me. And did right by my order.The product also beyond my expectation. Worth the price. Not a flimsy product. Good quality. I’ve already ordered another diffuser and have 3 of the scents. And they are nice.You also have the option of setting the strength of the aroma! Comes with a remote.I only wish that when you order an oil. They would send sample scents of the other oils. So I can decide before for investing the $44 dollars per oil. But they are also worth the money.Over all this company is top notch and professional. And know all about customer service. I highly recommend their products!Lisa
“My Way” is my favorite so far. I want to just bathe in this scent!! Not sure what to try next!
Not being familiar with the collection, I decided to start with a candle and based on the descriptions I ordered My Way. I love the scent and placed additional orders for more candles and the diffuser as well. Truly enjoy the scent around my house.
I love this brand! I ordered the Discovery set and it did not disappoint! Each candle smells so good, and I love that they remind me of my favorite hotels. Now I have a piece of vacation in my apartment. Such a great gift for someone you love or yourself!
Great customer service and products. My home sells great using the mini360sl
Amanda has been a pleasure to work with and the hotel collection products are of incredible quality. Not only are the products aesthetically pleasing but they also smell divine! The scent inspired by the 1 Hotel is my absolute favorite- so clean and fresh!
As the new Brand Ambassador for Hotel Collection scents I have to say how impressed I am with these products! I knew how amazing they were but my house has never smelled so good!! I’m an awe when I walk from one room to another and the scents are just beautiful! I feel like I’m on vacation!! Love love.
Products are amazing and the customer service is over the top responsive! A pleasure to do business with!
Amazing place to work! Just being able to walk in to such a wonderful scent and an atmosphere with such amazing high quality products!
I have called customer service multiple times and emailed once. I have some questions before making my purchase. No one ever answers, no response to my voicemails or email. Happy to update if this is rectified.
I love the smell last long.
Hands down the best candle I have ever purchased ! You can still smell it long after you blow it out. Came perfectly packaged to ensure it’s safe arrival. Very happy with my purchase and will definitely be a returning customer ☺️
This candle collection is amazing! Im obsessed with all the different hotel scents and it truly makes you feel like you are in the lobby of these hotels. My favorite has to be Mystify (inspired by the Wynn in Las Vegas). It smells exactly like the hotel! The packaging is also super nice and elegant and matches any decor in your home. Highly recommend! You wont regret it.
I stayed at The Edition in Miami Beach and was in LOVE with the way it smelled! I didnt even know I could find a candle that smelled like it! Ever since I purchased Black Velvet, I cant get enough. And 60 hours of burn time? Ive never had a candle last that long! I totally recommend Hotel Collection to all candle lovers!
Im an interior designer and I am always looking for unique ways to make my work stand out. Adding scent to my projects has become my signature and I always turn to the scents from the Hotel Collection to add depth and character to my projects. My favorite scents are November Rain and 24K Magic. I place the reed diffusers in the bathrooms and the candles in the living room/bedrooms to create a fresh feeling.
I Love anything from the hotel collection. It never disappoints. I am very satisfied.
I love love love this candle line! I stayed at the 1 hotel in Miami and fell in love with their lobby scent. I finally tracked it down and now I burn the My Way candle everyday. The smell makes me feel like Im on vacation. I even stocked up on them as theyre the perfect housewarming gifts. FIVE STARS.
I initially had a problem with my order. But when Customer Service reached out they were great. I looooove the diffusers and look forward to my candles. Thank you
LOVE NOVEMBER RAIN! Smells exactly like the JW Marriott. Especially the oil in the reed diffusers!
Absolutely beautiful fragrances!! Wonderful for your home & also as gifts. Hotel collection has an amazing range of scents that truly liven up your space. Would definitely buy again & recommend to friends ✨🤍💫
Recently I was searching for nice hotel fragrance and chance upon Hotel Collection. Initially was hesitant to buy as it was overseas and there was no sample to try but this was the best fragrance purchase I have done so far.Price was on the higher side and also I do not stay in the state so I have to pay additional for shipping too.Overall a very satisfied customer.
Smells like LUXURY!I love a good candle, esp high quality that has a good burn pool and smells fantastic.This brand is life.The smells are what you will find in luxury boutique hotel lobbies and bring your favorite spa vacations direct to your home.Perfect for anyone looking to have a cozy, upscale environment for dinner parties, wine nights with the girls, date night with the spouse or just relaxing and binging on episodes of Real Housewives in your jammies.I would give them more stars if possible!
Great products and wonderfully helpful customer service.
Great product! The scents are amazing!
I love the smell and functionality of my diffuser however the only downside of it is that its noisy and gets very annoying.
I purchased the infuser and although it seems small, it packs a punch. You can smell the aroma from the second floor. Pick you aroma and o highly doubt that you’d be disappointed.
The candles are amazing and truly smell like the hotels they are inspired by. The room spray gives a great, subtle scent wherever you spray it, and the reed diffuser as well. These make a great gift, too!
No words can express how amazing their candles smell! I have one in each of the rooms in my house and when I light them up the house smells like I’m at a high end luxury resort! The reed diffuser and scent spray are also great! I’m obsessed! I have found my new favorite candle brand!
I LOVE this diffuser! I bought the mini-diffuser. The fragrance smells exactly like the Aria in Las Vegas! The only reason I have a 4 star is they lost my order for the diffuser! I had to email them twice to get them to send it to me!
I’m so happy to have found Hotel Collection. Their candles smell exactly like hotels I’ve stayed at like The Aria, Las Vegas and the Edition Miami. Will definitely be on my list of gift options for Christmas this year!!
Great quality candles. Glass jars are upscale. Scents are unique fresh sexy but a little expensive. But worth it. I don’t use them every day but great for special occasions
Smells amazing.....such a classy container!
Awesome customer service experience!
Great fragrances that last for ever. Fast delivery
Love these scents. Will be back for more
I purchased a mini diffuser and two scents from The Hotel Collection. Both scents are great. Walking into my house reminds me of walking into a hotel. The customer service is very helpful too.
Omg! I’m loving this collection for not only my home, but my office as well.Not overbearing, yet significant enough where most everyone that walks in comments immediately about “how great it smells in here”.I also purchased the linens spray and use it at night before laying my head on my pillow. PURE HEAVEN!!!IM HOOKED
Such a good, strong scent that fills the room but doesnt overpower. Love it, already bought another one for my office.
Ordered two 120 ml bottles for my diffuser, since I live in Canada with the shipping cost and exchange rate it was fairly expensive but totally worth it.I received the package and the bottle had leaked. So I contacted them via email with a picture of the leakage and they sent a replacement right away at no cost! A+ customer service! I will be buying more for sure!
I got the Black Velvet candle for my mom and she loves it! The house has smelled amazing ever since!
I got the 4 candles set a little while ago and I love my candles so much. The My Way scent is sooo lush.
The process of finding what I wanted, ordering, receiving order was perfectly fine. It’s the product that I found disappointing. I ordered the hotel candles. Very expensive candles. Of course the photos are very deceiving in size. The wording states / to the effect of - votive size and hotel size. Not knowing what hotel size meant I looked at my normal BBB and unwine candles to compare. Not even close in size. Hotels are the size of a tea cup (not a coffee mug). Won’t rebuy.
Every candle smells like all the best hotels...1 Hotel, Edition...etc. I love them!
I love this candle wonderful scent. It really fills up an entire room i received many compliments,
Love the scent diffuser and all of the fragrance oil options!!! My house smells exactly like the W hotel.
Great customer service. Great products. All candles smelled wonderfully!!!
I absolutely loveeee the hotel collection, my favorite is MyWay, I have the reed sticks in my bedroom and the candles in my living room, and I love it! When I come home I feel like I’m waking into a hotel and it immediately makes me feel like I’m on vacation!
These candles are great! Skyfall is my ultimate fav, you will not be dissappointed by any purchase.
Their collection is amazing!
Love the my way candle, just ordered 6 more
Excelent product
My Way smells EXACTLY like the 1 Hotel!! My new go to candle
I ordered a candle from Hotel Collection on 8/2/20 and I still havent received it or notification of when it will be shipped.
These weren’t fragrant enough for me!
Scents are authentic and subtle
Great scents!
So good !