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Publix Super Market at Tropicaire Shopping Center
Tropicaire Shopping Center, 7805 SW 40th St, Miami, FL 33155, United States
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Publix Super Market at Tropicaire Shopping Center
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ti
Review №1

Publix is always a great sub sandwich. Only variable is speed. This is the first Publix above the Keys, so when I arrive for lunch, I broke all my rules. LoL. Never go during shopper rush and follow little old ladies. Never go on coupon day. So Im expecting bs and delay. Its what I got too. LoL. But the sandwich was ( eventually) good.

Ni
Review №2

I would give the store a higher rating if it weren’t for their extremely slow deli service particularly with their sandwiches. The workers at the station take their time and every movement they make is at a snail pace. I was waiting in the sandwich line for over 15 minutes and the customer behind me conveniently started speaking spanish to one of the deli workers who chose to take her ahead of me for the sandwiches instead and pulled her to the side. Its plain disrespectful and hurts their business. Management, please fix this issue. Everyone should be treated fairly regardless of the language they speak.

Cl
Review №3

Thank you Publix for making curbside pickup an amazing experience. I have been using curbside since the pandemic started and have been doing all my grocery shopping online. The customer service is stupendous and the young people are so kind and always with a smile, even under rain. Thanks again for being a wonderful establishment.

Il
Review №4

Dominic and Jonah great, polite Nd very helpful . The ladies at the deli wonderful. Im glad i decided to come to this pubkix today. It was truly a pleasure ☺

Ol
Review №5

I really try not to write negative reviewS but when I believe our community can benefit FROM A CONSTRUCTIVE review without throwing egg in Publix’s face, I do it.Folks, we need a better service staff for this publix Deli ASAP. My fourth time here during peak and off peak lunch for subs... what a head ache every single time. The language barrier is not so much the issue but the customer service... give it a try and let me know if this review is honest.

Pe
Review №6

Isreal is my subshop hero.. not a tiny drop popped out my wrap. Thank you good sir.. I know its just a wrap but food done right with a good person behind it will make anyones day better

Z
Review №7

Love me this PUBLIX. I love Maria Elena the cashier thats been there forever. Shes ALWAYS SMILING. I will purposely take preference to her aisle even if it tends to be longer than the others....wonder why 🤔.Besides it is always well stocked. Thank you PUBLIX

Da
Review №8

Fast, friendly and helpful staff combined with everything in meticulous order created a great shopping experience.

ka
Review №9

Ive gone here my whole life and this place is well maintained, has lots variety, and makes sandwiches for you in the deli.

Ca
Review №10

Quite possibly the worst Publix deli in the chain. Ordered party platter on online. I showed up half hour after it was supposed ready.. They couldn’t find my order. Counter lady was very polite and lost. Asked a male employee about it and he turned and walked away. I wound buying coconut shrimp and cooked it myself.Will never go to the store again. Sadly this is not the first deli disaster I’ve had at that store.

Ma
Review №11

Publix is very good. Good service. Easy to find something. Very helpful all employees

Fe
Review №12

Stood at deli for several minutes before anyone said anything to me and it wasnt BUSY. I Order BH ROASTBEEF and was shaved and looked different i notice when i got home. Made a sandwich and it also tasted different. This was my first and last time getting anything from this location deli. Managers in this store walk right by you not saying hi or may i help you. It starts from management. IF MANAGERS DONT ASSIST YOU, HOW CAN YOU EXPECT THE EMPLOYEES TO ASSIST YOU. I wouldnt give this store no stars but you have to for this review

Al
Review №13

Publix is my favorite place for shopping ! And this location across from Tropical Park is an exellent location with cafeteria too with spresso coffee _ and plenty of parking 💯✔

ez
Review №14

Clean, good meat and deli. A little expensive but perfect

Ke
Review №15

This has to be the worst publix deli in Florida!!! Read all the comments, theyre all about the deli but does publix care, not at all. No matter when you go, how many people are in line, or how many workers they have, you will either starve, repeat your order 7 times, or just leave from frustration. If you order online your order will definitely be wrong. Please get employees that want to work starting with management because if people are complaining and its still the same outcome,you have to try something different

Da
Review №16

Order pickup here sucks. Its often a hassle / issue that costs me time instead of saves me time!

A
Review №17

My favorite market to buy my groceries, so clean, employees very attentive and helpful, paroding their ad where shopping is a pleasure.

El
Review №18

Publix Tropical Park. like it. I know in this store where the items are at and the employees have know and friendly .

On
Review №19

This Publix is big and as most so very clean.The staff is helpful when you need them and you can find them. I went in for a sushi run, yes, sushi. The best selection or ask and it can be made.I am going to make your month water, look at the pretty pictures. Hope you run to Publix the next time you want some sushi.Hope this help with you decision.Thanks for reading!

Au
Review №20

Super clean staff always available to help and friendly 💃💃🥰🥰🥰

sa
Review №21

Love this store,Love the employees & Pharmacy!!Thank you for truly pleasurable experience

FR
Review №22

Lot parking place, good service

Br
Review №23

Great services! 👌

Do
Review №24

Terrific shopping centre..... Publix, Target, Sinature furniture, Best Buy, and Taco Bell if you get hungry...Lugar fabulosa💛

ta
Review №25

Organize very helpful employees

Pa
Review №26

Always excelent

Ri
Review №27

Clean very courteous staff.

Ge
Review №28

Nice and clean . Good customer service.

lo
Review №29

Not what it was, deli, sandwich, & hot areas are unable to keep up with demand. Not stocking goods that we used to get there, but staff is kind.

Jo
Review №30

Clean store with great customer service and easy access.

Ca
Review №31

Always clean and fresh

Da
Review №32

Not happy about Deli Dept. Every Sunday I do my groceries at 8:00am.They make me wait a long time even if I’m the only person standing to order they have about 5 personal but one one seem to knowledge that customer are waiting. Today 11/22. After waiting about 10 minutes they started helping because they saw about 4 person arriving.

Eu
Review №33

Wao theres a lot Publix but the vibe heres is pretty smooth I just did some shopping and saw a lot of goodies besides the products if you know what I mean but you got it try the manchego cheese..

Ca
Review №34

Every time I come pick to up a sandwich its never ready. Today I came to pick up a sandwich and surprise surprise its not ready... not even started. You want your sandwich on time go to another publix because if you come here its probably not ready and would have to wait 20-25 minutes for them to make it. Why have online ordering if Im going to have to come in and wait anyway? Joke.

Gm
Review №35

Very clean and organized

Jo
Review №36

Everything always fresh a dvthe publix staff is very polite and helpfu

Wi
Review №37

Clean store, well organized; friendly manager

Pr
Review №38

Helpful employees.

gi
Review №39

This supermarket has the most caring staff of employers. They have become friends thru out time. I 100 0% recommend this store always clean and good selections.

Mi
Review №40

Excellent place! All the well-trained staff is helpful and courteous. The market is always clean and organized. The pharmacy personnel is professional and friendly. It is a pleasure shopping at this Publix. Mibrian Carol

Ra
Review №41

Horrible deli service. Don’t order online, because they WILL never have your food ready on time. Service at the deli in person is also atrocious. The customer service is painfully slow and deliberate.

Ha
Review №42

Mask wearing is better than at other stores but I have seen employees wearing masks improperly. I dont feel safe here.

Gi
Review №43

Wow the employees at the deli are avoiding the sandwich section. Hiding behind busy work. I guess they dont want my money. This isnt the first time this happens.

He
Review №44

Ms Carmen from 2:00 pm shift 08/19/2019 Told me she should be getting paid for helping me out when I asked her about were the jelly was. Not only that she told me don’t you see that they’re running out of the one they’re asking for ? But instead of giving me the only one left . She hid it . Gave me the wrong one. Thank god @instacart let’s you scan the products because if we keep believing on this kind of employee and with this kind of attitude we would go no where. Ms Carmen needs to know that I’m also representing my costumer and I only asked 1 question.Hopefully someone on the higher management will teach this employee a little bit more of costumer service because I usually get the best service from this amazing company .Thank you

io
Review №45

Very organized and friendly workers

Ju
Review №46

Awesome location with plenty of parking & very friendly staff.

ro
Review №47

Missing quite a bit of inventory

Ed
Review №48

Had a heart experience in the seafood department today. The lady working there was extremely helpful and polite with a great senseof humor. Publix needs more people like her that truly make shippers glad to be there!

Sh
Review №49

The customer service here is excellent. Go to this publix alot, if Ive ever had to ask for anything they always go above and beyond. Thank you, I definitely recommend this publix. And its clean as well.

Br
Review №50

Love this store! Often come here when visiting family in the neighborhood and stock up on items to bring back to ny. This past weekend I was visiting and needed to cater at lunch for 10 people. Not easy to do when only in town for a day. Logged onto the Publix website made sure I was at the tropicare location and ordered everything I needed. Entrees, sides, even famous Publix cake. Everyone at this store is so helpful and friendly and great to talk to in English or Spanish. Lunch was excellent everyone was happy. I’m so grateful for this store!

Te
Review №51

I have always loved this Publix. The staff has always been great. Our family loves the manager, Navarro, and cashier, Luz. Theyve ALWAYS been consistently wonderful. (They deserve proper recognition) Today, we went to the deli/subs and were assisted by Belkis, and she was consistent with that Publix service. However, she asked another associate a question in order to help us, and Maricela did NOT keep the Publix experience going. She was unpleasant to her co-workers and customers. She was acting like a know-it-all speaking in a condescending tone, unfortunately I had to finally say, no, mi amor eso no es. Belkis made a smooth transition back to us. We started going to this location years ago so Maricela didnt taint our image of this location, but Im not so sure about new customers. Maybe someone can talk to her about having a more positive attitude.

Mr
Review №52

Its good place to shop... CVS bestbuy Publix and taco bell..😆

Hu
Review №53

I had a situation with a return merchandise that I was denied in 2 occasions by the employees of the customer service dept but I was able to talk to David the customer service manager and explain and he took care of me immediately, thanks David

Je
Review №54

Love the staff but wish the pharmacy had better Sunday hours. Also they need to keep an eye on promotional stock items

di
Review №55

Deli takes super long, and the lines at cashiers is starting to look like winn dixie!

Di
Review №56

Where shopping is a pleasure!!

Ga
Review №57

Excellent

Ma
Review №58

Very clean very well organized very customer-friendly enjoyed my experience today there

Pa
Review №59

Terrible, cashiers dont speak English. I felt I was discriminate against ..

Me
Review №60

Quality is unmatched

Ma
Review №61

I love This Publix

ju
Review №62

Good place to buy all that you need in groseries...

Ma
Review №63

Love my neighborhood Publix. Managers are very friendly and helpful! I always see them stocking items too, not just giving orders and alwats welcoming guests. Staff is beyond helpful. Some of them have been there since my children were babies. They are now teenagers😊Keep up the great work!!!!

Me
Review №64

Usually their fried chicken is good however this time the meat was not fresh at all, it was smelly, greenish and had a very bad taste. Unfortunately none of the managers was honest enough to admit the issue and they start arguing. I got the same chicken from other Publix store, the difference was huge fresh delicious meat. Hard head second manager and the woman in charge of the kitchen.

Sa
Review №65

Great selection and most importantly absolutely, amazing customer service! Everyone is so friendly and helpful!!

jj
Review №66

I’m constantly on the road for work so I tend to visit different Publix’s through out my week. This Publix has by far the worst functioning deli in Miami. And I’ve probably been to most of them as I love my Publix subs. I’ve visited them on more than one occasion in the morning and rarely are they ready to help you. The sub prep station is still empty and it’s almost 8am they have none of the sub deli meat sliced and ready to go. As for the deli manager, I’ve never seen a Publix manager less approachable than this gentlemen. I could say with full certainty that I’ve never visited this deli and seen this gentleman be pleasant. At this point I’m done with this Publix altogether which is a shame because it’s about 5 blocks from my home.

Ro
Review №67

Awesome staff! I had no less than 5 employees say hi to me and/or ask if I found everything okI just relocated from Louisiana and I really appreciate that they spoke to me in English. I will definitely keep going back. Thanks to the store manager.

KA
Review №68

This is my store. Always friendly staff! I rarely have a problem. Today I went in quick, grabbed a rotisserie chicken. I was in a hurry and didn’t look. When I got home, I noticed the bag was not sealed and there were two live flies inside. That means that the deli staff is not checking their products. The chicken going to be for the dogs . Disappointed!

Da
Review №69

Excellent attention

Jo
Review №70

Had a heart experience in the seafood department today. The lady working there was extremely helpful and polite with a great senseof humor. Publix needs more people like her that truly make shippers glad to be there!

St
Review №71

Where shopping is always a pleasure! Good prices, friendly service, pleasant atmosphere. It is an excellent store.

Da
Review №72

One of my favorite publixs to go to . Great service. Extra kuddos to Sheila the bakery manager. She was super sweet and informative . Great multitasker. She was covering the cafeteria

je
Review №73

Great

Ma
Review №74

They are Great service and persons. 🌹❤

Su
Review №75

They were pretty much fully stocked in everything!!

Is
Review №76

I

Je
Review №77

I love shopping at Publix and Jack was great with my girls 👌👍👍👍

Jo
Review №78

Great place to shop

So
Review №79

My regular store that I go to. Employees are friendly and very helpful. Managers always greet you with a smile. Very well stocked. Location is perfect for me.

Ta
Review №80

Friendly employees and good sale prices.

Ar
Review №81

Place is always clean, meat and produce always fresh and top quality, staff is always helpful and friendly. I would like to see a greater variety of soups in the deli and have the supply last till at least 6pm.

Cr
Review №82

They gave me scraps at the deli for lunch. The pork was undercooked also, go to Winn Dixie instead.. bigger and tastier portions.

Mr
Review №83

I didnt even go inside but Ive been inside before and they got some fire empanadas

jo
Review №84

To tell you the truth it looks like fresh y mas but the price are higher

Lu
Review №85

Employees are friendly & helpful. Managers always give a friendly greeting. I love that parking is never a problem. I have been coming here for years...

An
Review №86

This store is always well stocked with all of the products I need and has enough cashiers to check me out in a timely manner.

Ja
Review №87

Came to shop here the service was really good. Maria the cashier was excellent with her service and very friendly with my family.

Ve
Review №88

When the store manager is not in the store, you can tell. It is a mess, and long waiting lines. The store manager is the spinal cord of that place. He does an amazing job, without his presence, other managers don’t care about costumer service and quality.

So
Review №89

The lady at register,she couldnt be nicer, customer service attendant was very,very pleasant, quick, very smart,took care of 3 customer very much at the same time,in a very smooth manner.

Jo
Review №90

Excellent place to do your shopping and the best thing about it is that it isnt crowded like other stores.

Ru
Review №91

Great place to shop. For example; this morning i was looking 4 cocktail sauce, Camilo saw me and asked me if he could help, so i told him he literally took me there. Laughing i said im not Jose Feliciano or Steve Wonder jyst tell me what isle, he said come on ill show u, and he did. Now thats why i shop at Publix, were shopping IS a pleasure. Ps i must mention Juliette over at the Empanada/Bakery section always attentive to us customers goes out of her way for us..Kudos!

Ra
Review №92

Always has what I need. Great and friendly staff. Never disappoints.

ON
Review №93

I jumped on the less than 10 items, I really thought I had 10 the cashier counted 14 and wanted me to go to another lane, I removed it from my basket and had him check me out anyway. 4 additional items, and called me out, I love Publix but this was a first.

Pa
Review №94

Not only is the goods selection high quality, but also of amazing prices.

Al
Review №95

Great store with good prices. Have to go back and get one of their famous subs!

Ce
Review №96

Friendly staff, very helpful with fabulous selection of merchandise. Deli and produce are excellent very well stocked!

mm
Review №97

I love everything about this store... everyone is great but the supervisor or manager (short girl with really short hair) could use more customer service training

Ru
Review №98

Where shopping is a pleasure

Gi
Review №99

Great!

Br
Review №100

Great Publix, only issue I seem to keep having is at the deli.. its just a bit understaffed but otherwise I love Publix.

Information
64 Photos
100 Comments
4.6 Rating
  • Address:Tropicaire Shopping Center, 7805 SW 40th St, Miami, FL 33155, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 305-266-1950
Categories
  • Butcher shop
  • Bakery
  • Beer store
  • Grocery store
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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