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Motors Trust - Dealer Used Cars, Trucks, Cargo Vans, SUVs
9704 NW 27th Ave, Miami, FL 33147, United States
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Motors Trust - Dealer Used Cars, Trucks, Cargo Vans, SUVs
Comments
Ra
Review №1

Great service! I Came to buy a work van and I got a good deal. They have the best vans and prices in town. Thanks to Andres for all his help on the buying process; he was very clear and honest. Also, thanks to Eric for working hard on getting a good finance deal with the bank. And finally thanks to Chris, the manager for going the extra mile for me on making sure that the car leaves their lot in great shape. I strongly recommend Motors Trust as a great dealer.

Ed
Review №2

I went to check the prices since i was looking to shop a new vehicle and i ended up walking out.. Oops, ended up leaving with my new shiny car !!! The sales guy Andres made everything smooth, he actually answered my questions i decided to step in!!! Such a great experience at all.Ps: Andres also brought me a fresh colada so how couldn’t say no!! Thanks

va
Review №3

Amazing experience with the salesman Eddie, Mr. Eric realllyyy help us TREMENDOUSLY. I appreciate the help .

De
Review №4

Really great customer service, thank you Eddie for helping us and making it a easy purchase.

Ni
Review №5

I was looking for a vehicle and I happen to find one on their lot that seemed like a really good deal. I call on Monday to see if the vehicle was indeed on the lot after reading all the reviews from Google. The gentleman on the phone did confirm the vehicle was there and I ask a question or 2 in regards to the vehicle. On Tuesday he reached out to me via text and asked when I was coming to look at the vehicle, I told him tomorrow (wednesday) after I take time off work and drive the 4+hours to look at it. I arrived before they opened at 10 and confirmed the vehicle was their. When they opened I went to go inspect the vehicle and thats where the trouble started, my first walk around everything seemed to be alright. Then as I started to inspect it closer I found fluid on the inside of the front driver fender well which wasnt a red flag but what I found next was. I decided to look at the underbody structure and found a tear in the body reinforcement and damage on the body from either a lift/support and I knew it had been in wreck. Their website said that the title was clean title (most titles) and when I ask him when when the vehicle was in a wreck he denied it at first then admitted it had a rebuilt title and showed me pictures of the vehicle damaged. The repair work was average and done well but was noticeable, the rest of my time spent there was a waste as he was not will to budge on the price to where it should of been. My advice is make sure ask for a title condition before looking at any of the vehicles from here..

Ja
Review №6

If I could give this place less than a star, believe me, I would. Eddie knew nothing about the car I was looking at. I did end up purchasing the car and in doing so was told if you deny the warranty then the car is sold as is so I got the warranty. Now here I am, 4 days later, and the rear shocks have gone out on the car and the General Manager claims there is nothing he can do about it and is now refusing to answer my calls. I would never recommend such an establishment to anyone else. DO NOT BUY A CAR HERE!!! Theyre a scam. They have absolutely no type of customer service provided here. I can almost guarantee theres something wrong with every car on the lot based on how I am being treated.

Ma
Review №7

Great place to shop for a car. Staff is very courteous Salesperson Andres is awesome and very professional. Answers all your questions and makes you feel confident about your purchase . I strongly recommend this place. I give it 5 Stars.

Pr
Review №8

DO NOT BUY HEREBAIT AND SWITCHTHEY WILL SELL YOU A VEHICLE WITH ISSUESTHEY WILL PROMISE TO REPAIR ITTHEY NEVER WILLYOU WILL SPEND WEEKS CHASING THEM

Ma
Review №9

I came all the way from north Carolina to purchase a dodge ram 3500 dually truck. Aileen or Eddie did not give me no information that the truck had a huge dent in the rear of the truck, the truck was very dirty on the inside and smelled like it had been sitting in water. I paid them 200 dollars to hold the truck until the weekend. The day before I was suppose to come they told me the truck wasnt there yet but they would hold it until next weekend. When the next weekend approached I went down to Miami with doubts. When I arrived I met Eddie and Aileen. They seemed nice but when Eddie handed me the keys to test drive he didnt walk out to the truck with me and he said they didnt put a license plate on the truck I would have to test drive on backroads that immediately made me think something was wrong when I got in the truck it was no gas in it as if someone felt like they didnt really want me to give it a good test run. I wouldnt recommend this place to no one ver! Scammers for sure. Now Im out of my 200 bucks and other money I spent on airline tickets to and from Miami

Ja
Review №10

Hello everyone! i bought a car here a couple of months ago. Let me share my experience with you all.I checked the reviews of this place before making it in here to check out a car. I saw a bunch on bad reviews, so i kinda went there with some low expectations. I saw a car I wanted to check out and reached out to them. Andres who works there contacted me and after exchanging some messages, i made arrangements to go there check out the car. Once there, he introduced me to Eddie- a sales associate who kindly and patiently answered all my questions and let me test the car. I ultimately ended up purchasing the car i was interested in and although i had some initial issues with the car, i was able to have it fixed. However, my review here is about the kind of friendly service i received at Motors Trust; I really appreciated Eddies help and prompt responses, so i definitely give them a 5 star! I cant speak for everyones experience here but mine was great! Maybe, people need to ask more questions (the right questions) and have everything clear so that there is no misunderstanding. I am very careful and i always read reviews but my suggestion is to please dont get so hung up on these reviews; go, ask questions, and see for yourself and please always be nice and polite. People are more receptive and willing to go the extra mile this way :)Please ask for Eddie! He is great!Jane

Ho
Review №11

Best price around, so good I drove 60 miles to get it. Fleet vehicle in good shape for below the minimum blue book price - simply amazing. Mandy was the sales guy and he was great end to end. Love the new work van :)

De
Review №12

Ive read the reviews and I can tell you from personal experience, Motors Trust is a great place to buy your car. Eric was extremely professional and helpful. I went there looking to get in anything reliable, easy on gas and decent mileage. I fell in love with a 2015 Impala. Thankfully I wasnt able to get that car. Eric worked hard and helped get me into a better car. I ended up walking out that day, after only a couple hours, with basically a brand new car with almost no miles on it and didnt have to break my bank account to do so. On top of that, I had both my nephews with me, aged 3 and 1. Eric went out of his way to get papers and markers so my 3 year old nephew could color and be entertained while we went over the paper work. Thank you, Eric. You made the whole process enjoyable and easy and got me into a car I couldnt have imagined getting into.

An
Review №13

WATCH OUT!! SHADY BUSINESS!I found a truck here that I liked a lot. So I called to check availability. I was told by Chris, that it was. I Then I received a text from Jose, stating he could help me. So I told him I had some questions before I made the 3 hour drive to Orlando. He didn’t respond back to me until I asked for a manager. He just gave me his phone number. Didn’t even ask what questions I had. Then he texts me that the truck just sold. Seemed very shady to me. I would not recommend this place to anyone.. After seeing all of the bad reviews they have, it doesn’t surprise me, and I am glad I did not make a purchase here. Makes me wonder if the car actually even existed.

J
Review №14

This had to be the best car buying experience I have ever had. My sales Rep Corey was no pressure and went above and beyond to make sure the truck I was looking for was perfect. Definitely recommend you ask for Corey, he will be sure to take good care of you!

Wi
Review №15

Must see.... Very nice ppl and you are guaranteed to be satisfied after visiting this place

Id
Review №16

We love MotorTrust! My husband and I have both purchased multiple vehicles from them. Eddie is friendly, honest, and gives excellent service. Their financial manager Eric is great as well! So easy to work with, our family is forever grateful. I definitely recommend if you’re looking to purchase a vehicle.

Al
Review №17

Small but very nice professional place. Helped a lot to choose my first car,will recommend to everyone 👍🏻

Wi
Review №18

Andres helped me finance a Nissan NV, good deal, thanks andres, motors trust and finance guy ..

Sc
Review №19

Good deals only if you are buying cash. They tried to up the price of the car by $3500 ... noting its the finance price. You might as well go to a big car dealer even if you have bad credit. You will pay the fee and still have a higher than market interest rate. Cash only Do NoT Finance here... big mistake - otherwise its a good place to get cars

Ch
Review №20

Very great customer service . My dad finaly has the truck he wanted. Thank you eddie from motor trust

CH
Review №21

Eddy help me a lot!Really good deal and pleasure to do business with.Recommend this place

Ni
Review №22

BEST USED Cargo Vans Dealer in Miami - Dodge Ram Promaster, Ford Transit, Chevrolet Express and more in one place on 9704 nw 27 Ave, Miami FL 33147 - Motors Trust is The Best Choice of Dealer around!

Al
Review №23

Excellent service. Came to buy a work van and I got the best deal! They have the best vans and prices in town. Great financing options and great cash prices. Thank you for the help Motorstrust.

Bo
Review №24

Drove over an hour because they told me they had a car I wanted. Get here, and get told they sold it a while ago. Then why did two separate people tell me they had it. Just another sketchy used car dealer.

Xe
Review №25

Poor experience shopping here. Car was filthy, had no air, and many other issues and they made us wait 5 hours for anything.

Ah
Review №26

Amazing service, great deals and very nice people, than you Eddie for your help, love the car! ✨🤩Highly recommended

Ma
Review №27

BEWARE! READ BEFORE HEADING TO THIS PLACE AND SPENDING HARD EARNED MONEY! I wish I could give them no stars! They are crooks who should never have a place like this selling vehicles to people. I placed a deposit with them a week prior head down to Florida. I get there and look at all the vehicles they have, it was getting late so I told them about hlthe vehicle I was interested in and we came to an agreement that they would have their mechanic look and fix the issues we seen first thing the next morning. I go there the next morning, call the salesperson Jose numerous times trying to get an update on the vehicle and he never answered. When I go to the site Jose informs me that the owner of motor trust had already sold the vehicle to an auction site. I was blown away at how quickly things changed within a few hours. He attempted to make a few calls to stop the sale and then the manager comes and says we have to take the vehicle as is without any repairs that were agreed on the night before. We tried negotiating the situation to no prevail. Jose takes the vehicle and says they will fix the bare minimum which was giving the vehicle new brakes. Almost 2 hours later he brings the vehicle over. I inspect the tires only to notice that they have me a spare tire which was not for the van I purchased. The tire was for a small car. When I asked where did the spare tire for the vehicle went they claimed they didnt know. So Jose went and takes a spare from another van similar to the one I purchased. Finally I begin driving back to NC when the ESC light turns on. I stopped to check the tires they tires lock up and are no longer able to move. I called motor trust and they refused to help with anything. They even sold me a warranty that doesnt cover anything this van needs. These people have no concious. All they care is about their money. They dont care if you die in the vehicle as long as they get their cash. This place needs to be shut down they are frauds. The whole time we were there the manager seemed to be high on something. His eyes were always blood shot red and he stumbles when he speaks. The worst place ever! Go somewhere else to spend your hard earned money.

Ma
Review №28

I really enjoyed buying my Honda Pilot with the help of Jose they have excellent Customer service.I highly recommend this Dealer

Me
Review №29

I bought a car and everything went fine until it was time to get my tag. They changed me 80 dollars for the transfer of my tag and I was waiting for it to come in but it never did, and now they are telling me that I have to go to the DMV to pay for the tag. This is not my first time buying a car and I know they are suppose to give me another temp tag or have the metal plate. I will not be buying another car from them there is a lack of communication and professionalism in the business and I would rather spend my money with companies that can do the job that they are paid for.

di
Review №30

Thanks Eddie for your gelp i sm very happy with my new f150 I highly recommend this car dealer ship

Pa
Review №31

Ray was awesome! He gave me the cheapest price and had me out the door and in my new Infiniti in less than two hours. I’d recommend Ray and Motors Trust to anyone friend or family. Thank you Ray for a great experience!!

Ra
Review №32

I contacted this dealer from Denver after seeing a Cadillac they had for sale on the Internet. Believe me or not, I only made one call and it was to Motors Trust. The salesman named Leo, was more than honest! He was very sincere! And my Lord and Savior told me ‘this is the one’. It was a little scary flying all the way to Miami, but sure enough—everything Leo told me was truthful! I looked at the manager’s inventory—and he some beautiful cars and trucks for sale! I truly mean it! It was a great and honest deal we came together on! Truly a five star rating!!!!

Ka
Review №33

Angelo helped me out big time i would recommend to friends and family. I will be returning for any future purchase! Thanks again

Ty
Review №34

Came here looking for a vehicle, no one came up and spoke to us, two people walked by and didnt say ANYTHING. And the guy in the office didnt want to go outside. only one guy came after to talk to us when we were leaving. Unfortunately well go somewhere else.

Br
Review №35

Motor Trust, would definitely come back for a future vehicle purchase. Title was clean on my car that I purchased from Corey my salesman. Very good customer service. The communication skills were great, always kept in contact with me for anything I needed at the dealership. Thank you so much for making my time easy and fast. Much appreciation to the team here at Motor Trust.Corey thank you again.

Ma
Review №36

Mandy gave me the best recommendations that lead me to get my new car. He told me where to go! He was very honest, and helpful, you can’t normally find this kind of honesty and help from dealerships. I would love to buy from them because the excellent prices, but they didn’t have the car that I was looking for. Thank you Mandy!

An
Review №37

Recently purchased a vehicle here and they made it as easy as can be, resolved any issues in a prompt and professional matter and surpassed my expectations in customer service. All thanks to Andres and Erick the finance guy, would recommend

Ch
Review №38

Just bought my first car from them I absolutely love the place love the service and I am satisfied with my vehicle would definitely suggest people to come to this place

Ed
Review №39

Bought a Cargo Van recently, I was been searching for months, I end up at Motors Trust and with a really good salesman, special shout-out to my man Andres, such a great dude

Ja
Review №40

Jose helped me out with everything he was very kind showed and he had patience. Everyone showed wonderful customer service skills and I felt welcomed

Qu
Review №41

Excellent service bought the car I wanted no hassle!!!

Ri
Review №42

Very easy to deal with, Andres was great. They had exactly the vehicle I have been searching for and the price was great. Salespeople, manager and back office people were very friendly and accommodating.

Em
Review №43

Loved the car thanks Andres for the help and Motors Trust. Very Happy!!! Thanks.

Bo
Review №44

Best prices in town! thanks motors trust

Je
Review №45

Buyers beware. DONT just trust google reviews because 5 star reviews can be purchased. I went on their high rating on Google before I agreed to purchase the vehicle. BIG MISTAKE. YOU NEED TO CHECK YELP. Those are real reviews. You’ve been warned. Check YELP before purchasing here.This company bait and switched us on a vehicle. Said it was one trim level and we found out after the purchase we had been scammed and the vehicle was worth much less. We found out they fraudulently advertised a vehicle they knew it was not what they had.We attempted to contact the dealership several times to give them the benefit of the doubt without even as much as a response. We will be meeting with our attorney tomorrow to file a lawsuit. Since they fraudulently gave facts about the vehicle to our bank the bank will be pursuing restitution as well.I highly recommend letting the Florida department of Motor Vehicles know if you have been scammed by this dealership.I will be filing a complaint against their bond as well. They clearly violated the law and we will not stop until we have been given restitution

lo
Review №46

Excellent service..Jose is the bestThey can get you financed

Jo
Review №47

Jose was excellent and fast! Had me out with my 2016 Transit in Jiffy! Thanks guys! Will come back for another soon!!

Da
Review №48

Anhelo helped me finance a vehicle that I really needed. Angelo made this purchase a breeze compared to past experiences. Recommend 10/10

Jo
Review №49

I had a great experience. The people there are awesome. Andres was very helpful and gave all the information I needed.

Ca
Review №50

When you need to buy a car i recamend Motors Trust. They have very good customer service. I recamenx looking for jose he gives a lot of good customer service.

Ru
Review №51

The staff was friendly and straight to the point, no sharks here just a staff waiting and able to put you in the car you deserve. And you get $$$ for refferals.. I would recommend this dealer to anyone.. I had a great experience!!! Thank you guys.

Ga
Review №52

Jose was a very honest and supper nice person. Supper excited that he was able to help me get my Q50 yesterday. Thank you very much!

Pr
Review №53

I am grateful to the guys for the purchase.

Ja
Review №54

Ive recently purchased a vehicle here. Eddie help me through an everything. He was knowledgeable, helpful, and patient. Eddie was very personable and held a standard of excellence that was reflected in his attitude. It was a pleasure meeting him and i recommend that anyone looking to purchase vehicle here to ask for Eddie. Thank you for everything! I am very pleased with my purchase.

Jo
Review №55

Another bunch of scammers, really i dont know why the authorities are not banning those predatory consumer dealerships. They dont chekc the cars, they dotn even change the oil, they promise a warranty which they never honor and they even chnage mileage of cars. Its all LIES. I would be ashamed to feed my family with money so disgracefully earned.

Ma
Review №56

Excellent delaer thank you jose for helping me with the purchase

Lo
Review №57

We just purchased a beautiful 2017 Chevrolet Cruze Premier Edition from Corey at Motors Trust. He was extremely polite and knowledgeable about our new car. He offered us to take a test drive and provided us with great service. We recommend Corey for your new car sale at Motors Trust! Thank you Corey! We are very happy clients!

Ad
Review №58

I would not give them 1 star. For Google I had to give them something. They received a check from my parents financial institution and NEVER sent the car that was purchased online in Richmond, VA. They also NEVER sent the money back. Weve had to hire a lawyer to start the process of getting our money back. Everytime weve called theyve stonewalled usKeep in mind my parents are 80 years old. The better business bureau has been notified. DO NOT PATRONIZE THIS BUSINESS!!! IT IS FRAUDULENT!!!! STAY AWAY!!!!!!

Am
Review №59

Andres was great! Everyone was professional and quick and easy. Got the car I wanted and no hassles. No problem! Recommend this place for sure!

Ad
Review №60

So far, so good. Just bought a nice 2015 Audi A5 from these guys, and Corey was fantastic. Took me out for a test drive, and even took the time while I was frustrated with bank. Keep up the good work.

Ry
Review №61

Would recommend these guys to anyone looking to buy a car. The whole staff was great, especially Eddie and Chris who helped me throughout the whole process. I found the car I liked and I told them from the beginning what I could afford and they made it work. I was in and out of there in just a couple hours. Couldnt have had a better experience.

Ch
Review №62

I got my dream car and Andrés was a great guy to deal with. Very patient and professional. Thanks for everything.

La
Review №63

I purchased a infiniti M35S in December. After purchasing the car a few issues came up while driving the car home. The car was paid fully in cash, it was purchased as is. We reached out to the manager Chris. He was extremely helpful and understanding. I took the car back to the dealer after the holidays and they helped FIX EVERY SINGLE ISSUE. The process took a month to fully diagnose and repair the car. I couldnt be any happier now with my purchase. I drove Chris crazy calling him daily for month to see if the car was ready but he made sure EVERYTHING WAS FULLY FIXED prior to me picking the car back up. I highly recommend this dealer, I would use them again if ever needed in the future. They have very nice cars in the lot available. I AM VERY HAPPY WITH MY PURCHASE!!!!!!! I waited for my car, but it was worth the wait. My infiniti is perfect inside and out. Most dealers after paying cash would say you purchased the vehicle as is and wipe there hands. I am very happy that they took the time to fully fix everything.

Ar
Review №64

Great selection of trucks. Worked with Corey who was very helpful and patient. He found a bunch of trucks I was interested in. I test drove most of them and he offered me a good deal. Would recommend to others.

Ma
Review №65

Thanks to Andres for helping me with good costumers service and picking a good 4×4 truck.

Ta
Review №66

Chris was great, very professional! I would recommend him to my friends! They have huge selection of cars, we went there with a model in mind but ended with a nicer one!

Co
Review №67

My experience today was good. The salesman was patient and willing to make sure we were satisfied with our car buying experience. Corey was great salesman and would recommend him to anyone who comes to buy a car

Ce
Review №68

The service there is excellent. They work with you. I got the car I wanted thanks to Eddie the salesman and also Nelson the finance guy work his magic to get me the loan from the bank. Very respectful gentleman. No matter how your credit look they are willing to help no matter how long it take they will get you in a car.

Co
Review №69

Our salesman was Tino and he was AMAZING! Told him what car we wanted and he worked quickly and effectively to get us the Chevy Sonic at the best price. It was the most hassle-free car buying experience that Ive ever had and will definitely be recommending Motors Trust to everyone.

Ph
Review №70

Very poor experience. The vehicle was delivered extremely dirty, it needed an oil change, 4 tires, brakes, wipers, and the airbag and tpms lights were on. I called them several time to see if they would even cover a portion of the cost of the parts but they just keep giving me the run around, they even stopped taking my calls.

Pe
Review №71

Great prices. Great vehicles. Andres was very helpful in my purchase and did the best to accomodate me. If you come to motors trust go to andres.

Mi
Review №72

Bought a 2019 Ford Transit with 25,000 miles from No Trust Motors that I found online. The sales person told me everything was “A okay”. Sent additional pics I had asked for before making the purchase. I had the car shipped to my house as I live out of state. Showed up with a cracked windshield along with a big dent and missing paint all of which you could not see in the pictures. I got a quote from safelite to replace the windshield and it’s $515 and they only offered me $160 for a “wholesale windshield” and they won’t even acknowledge the body damage. I asked the dealership at least 5 times to make sure the car is shipped with a vehicle condition report and they sent it without one. The transport guy took pics of the windshield and body damage before he loaded the van up. I paid $19,000 for the van, overnighted the check and this is the level of customer service provided. I also asked were I can get a “wholesale windshield” installed for $160 with now reply. I was misled and taken advantage of since I did not buy the van in person. I would shop else where.IMG_2387.jpeg

Fu
Review №73

My husband and I purchased a car from here August 19th. The passenger side window would not roll up before we purchased the car. We brought it to their attention and the added a document that said “We Owe You” to our purchase agreement. Per this document they would mail us the window part and pay labor to have it installed. We have not received this part. I sent an email to follow up and was assured they would send the part. I emailed a copy of the “We Owe You” in case they disputed that they owed us this part. I followed up via email and left a voice message. Still no response. They’re courteous when you walk in the door and will tell you anything to make a sale. Very disappointed in their lack of integrity.

Ge
Review №74

Great customer service, very efficient through purchasing process and understanding my wants and wants. They are wonderful and I would recommend Motors Trust to someone who needs great, shop and good quality! Thank you for making this process so fast and suitable!

jo
Review №75

Jose was very helpful and did everything possible to get us driving with a brand new Infiniti Q50. Tons of thanks to these guys really recommend them.

JD
Review №76

I bought a car from them. I had an investigator find the origin of the unit. They buy many many units from the Insurance Auction for WRECKS in Georgia and FLorida. Then without disclosing to us the consumer theu make a killing like the people that were killed the their cars. C R O O K S

Li
Review №77

My first stop when looking for vans from now on. I was treated fairly, and politely during the purchase of a van. Received excellent customer service. -- and this vendor stands by their sale, and their word. I will come back again for the next van we need.

Da
Review №78

I had two days dealing for a van 2017 transit, we finally get a deal, I drove 5 hours, when I arrived van wasn’t ready, I ask for a car fax they never give me one, and I check it, the van had bad hit under it, shock was hit it, so no happy with this dealership. Make sure check the car before you talk about prices with this people. Ask for car fax!

Eb
Review №79

Best Car experience I’ve had so far 🙌🏾 Tito is the best hands down. He helped me get into the car I wanted no beating around the bush and it only took about 2hrs! If anyone is looking for a car pls check Tito out at motor trust ask for Tito you won’t be disappointed

Al
Review №80

Great and pleasant experience!! Just purchased 2008 minivan from them and was surprised how easy and fast all process of buying could be! No pressure, lot of great cars on the lot, very supportive and knowledgeable salesman Chris, fast process of paperwork… and I’m driving my beautiful minivan!!! Thank you !!!!

Ma
Review №81

After spending months trying to find the right car and price.Motor trust came through!Not only buying a tremendous Mercedes Benz and a great price.The help I received from Chris, Diana and Mandy were out standing.They’ve earned my business and trust.And I’m not one to give reviews.This one is well deserved.

Sw
Review №82

I recently bought a van for my construction business and the service and quality is top notch. Very satisfied with the experience. Would recommend.

Ol
Review №83

Purchased my wifes car here and couldnt have been any happier, my salesman was Eddie and he provided great service. It was short and quick and we didnt spend all day there like you would normally at any other dealership.

Sa
Review №84

Please read before considering to go to this dealership.I was looking for the perfect car. The color, model, make, every detail. They just happened to have the only car in Florida that was exactly what I wanted. At first everything went great they agreed to fix what was wrong in order to make the sale. They put everything I wanted in the 30 day warranty. They said they would schedule appointments to fit my schedule since I would drive over 3 Hours to get to them.The sticker price listed online was extremely less than the price they attempted to sell me the car and when I called them on it I was given a grand excuse why it was different.I ignored the signs because it was exactly what I wanted. I financed the car and left as happy as could be and that is when the trouble started. I made one appointment and drove there on a Saturday and wasted my whole day just for them to tell me that they couldnt fix what was wrong because they didnt have the parts necessary to do so. They told me that they would call when the part was ready. Then I was ignored. I called everyday about the part to see if it was in. Finally they answered and let me come in again just to tell me they still couldnt fix it. Of course by that time the 30 day warranty ended and I still call once a week because I was guarantee that even after the 30 day warranty that they would fix it and I have this in writing.They let me drive a car that I could have died in easily. Especially with all the problems that was wrong with it. I talked to Eric, Chris, Christian, and the Manager Nelson who now all ignore my calls and messages. Unbelievable level of disrespect, and there is not a single professional at this dealership.Do yourself a favor and run away from this place. If you could give them no stars I would.

Ug
Review №85

Andres is the best. My buying experience was great. Thank you, Andres.

An
Review №86

Hunting around for a used vehicle is so frustrating it can even be demeaning I was at that point but needing a car so badly I was force to continue my journey and it lead me to Motor trust upon arrival I was greeted by Eddie very detailed plenty information and excellent service I felt fully served and satisfy with my purchase I will take no hesitation in recommending this dealership to anyone needing upfront and quality service and also thank you to Chris and Nelson they all played a role in my satisfaction...........

Ga
Review №87

Corey was very helpful and made the whole process fast and easy. We had a budget and they worked with us so we could leave the same day with our car. They were patient and didn’t pressure us into any decisions. Definitely recommend anyone who is looking for a preowned car and does not want the hassle.

ri
Review №88

Hello I, Ivan had a great experience buying a truck here, Guillermo was my salesman he was very helpful. Would recommend any one to go there. Thank you all very much!!

Ch
Review №89

Rich is a great sales man the customer service was the best, and the business is even better. I highly recommend doing business with motor trust inc Miami.

Cl
Review №90

Richard is the best salesman hands-down most smooth non-rushed very cooperative environment. Nice luxury and sports cars.

Am
Review №91

Ive bought 2 cars from them... never had a problem.. 1st car paid off second car got me a great interest rate never had a problem with the first car Nelson helped and explained everything ... would definitly recommend them if your looking for a good deal

Je
Review №92

They are scammers, and lie about car mileage and more . Do not believe every good review you see they will straight up take your money, scam you . Had the worst experience with this dealership with my first car absolutely untrust worthy and full of lies . Took them more than 3 months and never gave me my license plate I had to keep calling and calling for them to solve nothing . Overall they will take your money and lie to you about the car you are going to purchase .

Ig
Review №93

I came out of the country from Belize and Corey helped me get my Honda Civic hatchback for a great low price we made the deal in twenty mins and the car is great thanks for all your help Corey and Chris

An
Review №94

This may be a very long review but I believe you all will find it well worth it. I purchased a vehicle in February. At first I have my mind set on a particular SUV but my salesman convinced me otherwise and I fell head over for my current vehicle it had all the features and it was helpful for me to move my children around. So fast forward I am riding around and getting it in my Rover and all of a sudden literally last week we ran across an issue that was going to cost me. I worked so hard being a single mom and maintaining a household it can be a lot however the staff was willing to help especially the finance provider, Elvis. He went out his way to discover the problem and produce a solution. I wont lie I was stressed and upset because I didnt want anyone to lose, these are salespersons and with our purchases is how they provide for their household and I didnt want to be the one that cost the loss. But they went above and beyond and I do mean beyond to make sure that everything was in order, they were there until after closing thats how bad the situation was, especially Mr. Elvis. Other salespersons were willing to step up and help me out. And I was able to leave with things in order. I am grateful for them and to anyone reading this, if you are ever experiencing any issues just communicate with them it is essential so they can help you too. I dont know if it is the pay or passion to help but they did a wonderful job and I recommend a vehicle anytime. Thank you to the staff again.....especially to you Mr. Elvis.

Bo
Review №95

Motor Trust is a great dealership. Sales person Juan is the best. Come see them.

iF
Review №96

Juan did a great job taking care of me of my new vehicle purchase. Prices are great and the people are great there.

Al
Review №97

My second time buying a car here and loved it. Nice cars way under the book value. Ask for Chris he goes above and beyond to get things done for you.

pl
Review №98

Very happy with the car dealer my sales person Juan was great very kind and explained everything welll. It was easy thanks to the Gm Cris Price who was also very helpfull i recommend them very professional.

Ca
Review №99

Erick Olivia was a great sales personHe went out of his way to get me the car of my dreams. Thank you

ki
Review №100

Please dont buy or lease cars they are fraud!!! dont believe nothing they say .all the cars come from an auction they sold me a lemon .Warning:Cars are bad

Information
27 Photos
100 Comments
4.1 Rating
  • Address:9704 NW 27th Ave, Miami, FL 33147, United States
  • Site:https://motorstrust.com/
  • Phone:+1 305-603-8867
Categories
  • Auto broker
  • Auto auction
  • Used car dealer
  • Car dealer
  • Car finance and loan company
Working hours
  • Monday:10AM–9PM
  • Tuesday:11:30AM–5:30PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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