Been here a ton. Great knowledgeable service. Really good people there. We bought some new bikes and they really tried to make sure we got the right bike not most expensive we can afford. They can do repairs etc. Great store! And support your local bike shop!!
Haven’t needed any repairs, but when I do I will certainly go to J&B Bikes. I always support the mom and pop stores. They will give the best service. I will wear my mask to protect them and myself from others not warning one. Keep your family safe.Don’t back down from protecting your son.Best wishes
September 17, 2021 Rude owner tried forcing me to wear a mask. He’s Fidel Castro or Hugo Chavez. Either one is not getting my business. Good luck.
Wish I could put 10 stars!! This is a great place. Friendly and the owners are great! Dont need repairs right now but will definitely be coming here in the future. Keep up the good work and helping the community for all their bike needs. 🌟🌟🌟🌟🌟🌟🌟🌟🌟
I support this shop and it’s owners.This shop has lasted the test of time! Staying open during the pandemic and catering to the community. It’s hard to please everyone but the quality of the product is top of the line and will meet your needs. Let’s lift up our small businesses and support each other. Thanks for being amazing!!!
They basically saved us during the start of the pandemic! My bike needed serious servicing and my bf wanted to fine tune his just in case (b/c we wanted to get it out the way in case of a long drawn pandemic).Sam was efficient and really knowledgeable. We both have different types of bikes but they were able to make the appropriate adjustments.
Great owners with amazing personalities. They care about your needs and safety. God bless you guys and stay safe! Keep up the good work that you guys are doing at that great bike shop! Recommend two thumbs up!
Saw this family owned business on TV last night. My heart sank to see them being singled out for a policy they have in order to protect a love one. I hope everyone supports this local, small business and shows them some respect and love.To the woman who owns the shop, seeing your tear stains on your mask broke my heart. I am sending you a virtual hug, women need to build each other up, not tear each other down. Stay strong sister, this storm will pass and I hope you will see great success for your business and family. Much love!
Great attention all the time.. Sam and his staff make the difference when it comes to your bike needs, I wouldnt go anywhere else.
Great service, friendly and excellent work. This is a great bike shop that really knows their stuff. This is the reason I’ve been a customer for over 10 years. When people ask me what bike shop they should go too. I only say JB Bike Shop‼️
We’ve been to this place a couple of times and the experience was just fine. The people at the front desk (I am assuming, the owners) were probably not the nicest, most welcoming people I’ve met at a business, but the problem was properly taken care of in the time they promised, and i I was ok with that.As a fellow business owner, I know for a fact dealing with the public on a regular basis, could be the hardest patience test you can take, as common sense is definitely not common practice.
My bike was in rough shape after an accident. It now looks better than it has in ages. I almost didnt recognize it. It needed a new wheel, serious cleaning, and a tune-up. They got it done same-day, a few hours, and exceeded my expectations. Highly recommend.
These are the kindest nicest people who will go to the end of the earth for their customers.Bad reviews here are from one nasty, entitled and very angry old woman who didn’t want to wear a mask. Amazing that at her age (probably 50 ish), she doesn’t care about anyone but herself.Keep up the Good customer served at JB Bikes.
Very nice owners and staff. They all went out of their way to make sure i knew what they were going to do to my bike and how much it was going to cost. HONEST. KIND. GOOD PEOPLE.
Always outstanding service!! It’s owner operated so the attention to detail and service comes through every time! Plus I’m always amazed at what a great selection and range of products they have on-site!!
I have heard nothing but good things about this bike shop and for someone to try to scandalize their name is very sickening. It’s sad how some people think because they are slimmer or look like they are in better shape try to belittle people. I want to tell the company keep up the good work you are loved and it really bothered me to see that lady on channel 7 news belittle you. Someone need to go to her job and complain about her because obviously she have a issue with people that is not her size. She will not have any luck telling lies on people. I will send prayers your way for your son love you continue to humble like you are many blessings will come your way. 😊
Just saw you guys on Help me Howard and thought I will give you my support with 5 star. Sad to see this is the world we are living right now. Keep pushing and keep y’all heads high #supportsmallbusiness
⭐️⭐️⭐️⭐️⭐️Great LOCAL bike shop and both Sam and Alle go above and beyond to meet and exceed everyone’s needs. Great selection of products for all levels and anyone looking to evolve their cycling should give them a shout! Conveniently located where you can ride up or find parking relatively near their shop. Anyone looking to 1.buy any bike related items 2.talk to knowledgeable and friendly local business minded people and 3.Support your local business- JB Bikes on Miami Beach is ready for you. 🚴♀️🚴🏻🚴🏻♂️🚲🚵🏼♀️🚵🚵🏼♂️ Keep rocking it guys!⭐️⭐️⭐️⭐️⭐️
Just saw the news regarding that evil person asking people to give bad reviews just because this evil person is self entitled. First off shame on all of you posting fake reviews just because someone said to. Didnt your parents teach you If someone told you to jump off the bridge would you do it? Why would you feed into evil? Dont we have enough evil going around. I believe in Karma and you will get yours.I hope and pray the owners get a lawyer and sues the originator of these lies and it costs the originator alot of money.JB Bike I pray your business does not suffer due to these fabricated lies and your son gets better.
Its was a pleasure to do business with them. For any bike related issue go see them they are very reliable and professional. God bless.
Great place, great service. Owners are knowledgeable and extremely helpfully.I wish every business was as satisfying to deal with.
We wont allow stupidity to ruin this business. JB Bike shop will prevail through the negative. I be there really soon to support your business. Keep doing what is best for your business and your family. Help me Howard viewers got you!
I’ve gotten great service and help with my road bike. Wilman went out of his way to give me tips on inner tube replacement. 5 stars.
Nice shop, small but you find anything you need, my husband will be wearing a new JB jersey for fathers day.
Had a tune up done here. It came out great and the price was good. Highly recommend with very nice people working there.
I just came here to support this business after watching the news this morning. I hope God and karma deal with the woman that wanted to hurt this business. Stay safe everyone!
Here to support this family business after watching the news . I can’t believe that woman behaving like a little girl throwing her little tantrum on social media just because Mask was required on the business . I hate wearing this mask too but i’m not going to get mad when a store requires it. High Ends restaurants have dressing codes and I don’t see people complaining about what they should wear . Stop playing with how others feed their family and go be a crybaby somewhere else .
Staff super friendly and knowledgeable. Everything I needed. Great selection. Highly recommend.
Best bike shop on Miami Beach.. prices are decent bike are amazing and the owners are the coolest cats on south beach.... ill come back any time I need anything for riding bike..
Here to support the owners after that horrible person is bullying this business by encouraging her followers to post bad reviews. Why respond with such anger? Shame on that person.
Just saw the news story and plan to support this family business next time I need something for my bikes. Best of luck to you and your son.
Two pleasant and great people. If you need any bike repairs please stop by and they will help you.
A wonderful family owned business. Great, knowledgeable service. Quality products.
Great service!!!! Sooo professional & pleasant. You are a gem to the 305. Will recommend everyone to this small business.
Theres many words to describe them: Professional, hardworking, humble, honest...Dont let crazy and entitled stir you away from this amazing store.
Great place to get repairs or make a new purchase!! Support small business and this great spot
Great little shop owned by a family. Had a great experience looking for some gear.
They do have a lot of things in stock; unfortunately their customer service sucks. I wouldn’t come back, would not recommend.
Great place for bike repairs. Love their attitude and values. Highly recommend!!!
Here to support this great local business! Thank you for your excellent service and dedication to the community!
Awesome ppl my family and I ha even going to them for all our bikes needs
Excellent customer service, will definitely return. This is my family’s go to bike shop. They know their stuff!
Great service honest people. AN EDUCATED CUSTOMER IS THEIR BEST CUSTOMER.
Horrible service. They dont even acknowledge that I was there. I had a simple question and they had me waiting for over 10 minutes and did not acknowledge me.
Great bike shop, excellent service, repair work and merchandise. Very nice people.
I commend you for your decision to ask a customer to wear a mask. Its YOUR right as a business owner. Her illegal, unscrupulous and very unconscionable attitude shows the kind of person she is.
Great service and awesome turn around time.
I saw Help me Howard; That nasty Karen who disrespectfully didnt want to wear a mask will not win. We, the people of South Florida support our small business owners. My heart goes out to you and your family, Im praying for your son. If I should ever need a bicycle, I will support your business.
Very helpful when choosing the right bike for me! Will be visiting again for accessories. Thank you!
I havent shopped here but this is in response to the owners recent encounter with Florida Woman. Any 1 star reviews posted in recent weeks are clearly an attempt to inflict harm on a business trying to operate safely whilst a virus is still prevalent in the community.
People are unbelievable females that want to hurt others over a mask are not human that old lady with the fake tan that she think she looks good and has the nerve to call other names honey look at yourself in the mirror first you are a mean un human you are are beast god don’t like ugly remember that . That is their shop you don’t want to follow the rules get the f out .. they only trying to keep their child safe you ungrateful bat
Ashame what one customer did to try ruin JB Bijes business. They seem like amazing people and if and when I need a bike I will definitely support this quality store
It is important to have a reliable business with knowledgeable people. This guy knew a second after looking at my bike what it needed and did the right recommendations without trying to take an advantage or pushing a sale.. it is nice to know there are folks out there doing the right thing.
Not write what is being done to this nice family & business. They always are top notch!
Hands down best service in Florida parts are always available and when it comes to customer service they are the pros
Went in and the owners were very helpful.Showed me different bikes that fit my budget
Love this bike shop! The always have everything I need, as well as they provide installations services
Great bike shop! The go to bike repair location
Great experience! It was a pleasure doing business here. Sam and his wife are awesome. They helped me find the right bike for my needs and went over everything once the bike was built and ready for delivery. Very satisfied with my bike and how it rides. Now ready to put some miles on it!
Best and most honest people to do bike business with. No mater what kind of riding, MTB, road or just even recreational best bike shop in town!
Fair prices, quality service, nice people.
This place is the BEST! I’ve been looking for a specific specialize hybrid bike. The website is out of stock. I called several bike shops and all of them were out of stock due to the pandemic... bikes have been flying off the shelves!!! A friend recommended JB bike shop to me... I contacted them via Instagram and told Ally what I needed. She took my info and told me she would get back to me. I continued to call other shops... one very popular local bike shop told me it will be back in stock in 2021!!!! I figured I’d be stuck for a few months BUT about a week later Ally contacted me and said she would be getting the bike I wanted in stock. I couldn’t believe it... I truly appreciate this type of customer service. They really came through for me. I highly recommend this shop for any and all biking needs.
Great Place. Supporting small business.
Very nice guys. Fast service.
Great shop!! Owners are very humble and ready to assist you!! 5 ⭐⭐⭐⭐⭐
Great bike shop with awesome selection. Friendly staff.
Great shop with very good selection and knowledgeable staff.
Excellent bike shop. I highly recommend them!!!!
Nice staff. Great service.
Wonderful people! Excellent service!
Wonderful family business, Great communication and service.
You go JB Bike Shop! 🙂 Keep bringing the bike love!
Any business that was able to stay open last year and continues to deal with rude, disrespectful customers should get 10 stars.
You guys rock, keep on pushing and dont give in to STUPIDITY and ignorance!! #stayalive
This shop provided the most rude and condescending experience I have had at a bike shop in my life. I was out on a Saturday ride and my back tire was low. I looked for a bike shop near me and this one came up. I passed by and asked if I could borrow a pump to put air in my rear tire. The person immediately told me he was not lending out pumps and said if i wanted air in my tire i had to pay $5 for “labor” and his mechanic’s time. He proceeded to tell me “if you want air in your car’s tires you have to pay for it right?” I was hesitant to pay this but i did not want to waste my CO2 cartridge testing if the tube was good or not, so i accepted. When i told him i wanted to proceed with the charge he told me i had to wait 20 minutes because there were other bikes being serviced.I don’t mind paying for people’s work, but i have never felt like i was being taken advantage of by a bike shop before until this experience. Cycling is supposed to be a community where we help each other out, this guy just goes against all that and I would not recommend this bike shop to anyone. Avoid this place if possible.
Honest shop. They treat people very nice and fair. Went around and they are the best shop and most honest shop in Miami.
Do not use this bike shop. Rude ppl.
Don’t go here!!! I asked just for I went to inflate the two wheels of the bike, they told me that outside I could do it with a pump, but despite I said it doesnt work with my wheels, they pretended nothing happened! and I wanted to pay to inflate them !! really not recommended!
Great friendly family run business!
Best bike shop ever, owners are great
Since covid has arrived the whole bike industry has been bonkers with retailers having limited bikes to sell as well as making being a bike retailer a double edged sword because of operating restrictions and high customer demand. Please keep this in mind when shopping and bring your patience and understanding.I had an issue with the bike that I purchased here recently that needed assistance from the manufacturer. They stood by their product and fixed the issue as well as making an additional needed adjustment. They fixed the problem within hours of bringing it in. Happy customer. They deserve the 5 star rating. Support this local retailer for sales and service.
A great 💑 and excellent service..
Great attention and really knowledgeable thank you!!!
Local business owners, FLORIDA strong !
Great place to be. Nice and clean store. Don’t matter if you bike for fun or as a pro. They will assign you the right person to help you. Impressed also with all services they offer: coaching / triathlon / etc.
Went there for a tuneup and it came out great. The prices are fair and the staff is amazing . Highly recommended.
Nice and hard working people.
Owner wanted $150 payment upfront for work on my bike because on his words : he was not sure that I will return to get back my $700 bike.I left his shop and went to Miami Beach Bicycle Center they took my bike, and did not asked for any payment upfront. Happy with their work and how they treat customers
Excellent owners and super helpful!
Nice, friendly and helpful staff.
The owners wife was very rude, I have always bought my bikes there and asked for air for the wheels and she said no and then wanted to charge me $ 5 when her husband came ... what a terrible way to treat customers who have been for years
Bought a new giant talon. Love the bike and best customer service . Went to 6 stores before and no one had bikes. The other stores don’t compare at all to the good customer service and attention you get at JB. Highly recommend.
Super helpful shop with great customer service.
Best shop in Miami. Very helpful in explaining which bike to choose. Highly recommended
Really bad experience, I bought an inner tube that was broke and the guy treat me really bad and didn’t help me at all
I have purchased numerous items from JB bike shop. I stopped by JB bikes and asked Sam the owner to help me out and have his mechanic put it back on. He said if I did not purchase the items from his store he was just too busy to help! I begged him to fix my bike (a 2 minute job) I said I would be happy to wait and pay double and tip the mechanic. I also said / true I did not purchase these items from your store ($35 chain ) but I’m a repeat local customer. I also begged him to fix it because Sunday’s are a big ride day. He was the most rude and arrogant man I have ever met. I guy that begged me every time I shopped at his store to get my friends to shop and service there bikes at his store!! I will never go back and I will make sure to mention how awful this guy is and the poor customer service he has! Now I see why he has such negative reviews.
The service was awesome, and i am extremely satisfied with my new road bike. They also have a repair room and a wide variety of gear for all types of riders.!!HIGHLY RECOMMENDED!!
Let me start by saying this isnt a cheap run of the mill corner bike shop, they sell quality bikes from high end bicycle brands so make sure you keep that expectation in mind. If you want a cheap Huffy go to Walmart, if you want a badass Specialized or Giant bike this is your place.I used to mountain bike a lot and just recently got back into hitting the trails. I have an older Specialized Rockhopper that needs some TLC to keep her running and this is my shop of choice. My friends and I have brought our bikes here for service a few times recently and know they do quality work. Customer service is great, the owner and employees are kind and knowledgeable.They do tend to be really busy lately because of Covid-19 and bikes having been flying off the shelves, but it seems like certain bikes in the low to mid end price range have been in short supply everywhere. Ill continue to take my bike here to get serviced and am looking forward to upgrading to new Rockhopper once they get them in stock.