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Autovaun Automotive Services Center
5015 E McKellips Rd, Mesa, AZ 85215, United States
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Autovaun Automotive Services Center
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Co
Review №1

Had a great experience, first time customer. Richard communicated throughout the process of the car repairs. I was able to get same day service, with all the work being done quickly. Very professional and great rates. You have a nee customer in me. Thank you

Cy
Review №2

They are incredibly helpful and willing to do what it takes to earn our business.

ju
Review №3

I can say they are honest, trustworthy and can count on the work done right and Also will go out of their way to be helpful.and caring . I would highly recommend them. I want to say a special thank you for being so kind, to an 85 yr old lady

Co
Review №4

I appreciate Joshs attention to Detail, Knowledge and Patience when repairing my older vehicles! Richard is also very Kind, Informative and Patient with any questions I have. Grateful for finding AutoVaun, the Best Mechanics in the Valley!

Th
Review №5

I made an appointment and they were ready at the time and changed the oil quickly. They reviewed the car and pointed out some future items to look at. The cost was very good - in line and less than others in the past. I would recommend.

Ro
Review №6

Great service and great guys to deal with, Ill be back!

Mi
Review №7

My older Hummer H3 had some elusive and frustrating electrical problems, but the guys at Autovaun stuck with it and figured it out. The work took a bit longer than expected, but they kept me informed every step of the way. Im very happy with the results.

Ja
Review №8

A month after having my brakes fixed on my Ford F-150, I noticed they were feeling worse than before I had them fixed. I braced myself for an unpleasant discussion with Autovaun, as I have had to do with other shops when approaching them with problems.To my complete pleasure, after inspecting the brakes, Richard informed me that they replaced defective brake pads and turned the rotors again. All this was covered by their warranty, and all without hassle! Thank you Autovaun for professionally warranting your parts and labor!

Ka
Review №9

There customer service is great and they offer a shuttle ride which is great for my wife and five kids! This is my go to mechanics place!

Pe
Review №10

They are always helpful and get the work done right the first time

Ji
Review №11

Always pleasant to deal with. Repairs done as per estimate quote.

Ke
Review №12

I absolutely loved everythings about AutoVaun. They took the time to research with me for my Jeep. And they did an absolutely wonderful job. I will be using them in the future her more work. Thank you so much Josh and thank you very much also Richard you guys are awesome.

ty
Review №13

Great communication, quick service and very helpful staff.

Sh
Review №14

Second time I went there. They do a great job and dont over charge. I also liked how they called me the day after I got the car home just to ask if I was satisfied with their service. Ill keep going there.

Ka
Review №15

Josh and his team are absolutely wonderful, they go above and beyond for me every time I take my cars in to be serviced. He’s always polite, professional and honest, I’ve been taking my car to Autovaun for over 15 years and my son and I would not take our cars to anyone else. Recently I had an issue with my car making a weird noise Josh came and got my car and worked on it till he finally figured out where it was coming from, he brought my car back good as new and even fixed my squeaky breaks that was driving me crazy. I have recommended Autovaun/Josh to my family and friends, thank you Josh and your team you guys are the best!

Ja
Review №16

I have made new friends. Josh and his service manager were great to deal with and very friendly. They were able to service my work vehicle promptly and at a very reasonable price. I really appreciate the family feel to this business. They will even shuttle you home for free if they need to keep your car for longer repairs- who even does this!!?? Great service guys!! Thanks a lot-- you have a permanent new happy customer.

br
Review №17

Autovaun is a honest trustworthy business with that personal touch. They put you at ease knowing that the work you ask them to do, will be done right and in a timely manner.

Ch
Review №18

My husband and I have been with Autovaun for many years. They have taken care of our cars and trucks with nothing less than top quality service . They have always giving the best service and professionalism in taking care of our vehicles. The Autovaun crew are honest and very personably to every customer, and that is why I have always referred Autovaun to all my friends. .

li
Review №19

This place is pretty good. Mechanics are very knowledgeable and everyone that works there is very nice. Id definitely come back.

Ph
Review №20

Our to go place for all of our vehicle service

Se
Review №21

Very trustworthy and gave me the best deal in town. Their experience speaks for itself. I will always take my own vehicles to them in the future and I feel extremely comfortable recommending them to friends and family.

Ry
Review №22

I worked with Richard from AutoVaun last week when my 11 jetta had a wrench, check engine light and needed brakes. i couldnt be more impressed with him. he is not your typical mechanic, trust me. Richard and this group will do everything they can to help you and will not rip your wallet out in the process. they went the extra mile to even put the sun shade in the windshield. The brakes were $400 under dealer cost and they did a great job.

ch
Review №23

Clean and organized waiting room with a TV. They were fast and efficient. No unexpected fees, I paid exactly what I was quoted. The guy at the desk was friendly and knowledgeable

Da
Review №24

Nice place to have your car worked on

Em
Review №25

I am beyond impressed by everything about my experience at Autovaun. Josh was honest, informative, and clearly knew exactly what he was doing. He took care of an oil change, battery replacement and 45,000 mile service for my Audi — I got in within a few hours of calling and the whole service was finished within three hours! Plus, the prices were incredibly fair (less than a third of what it wouldve cost at the dealership) and Josh and his team had clearly taken the time to keep my car extremely clean and tidy as they worked.

Ci
Review №26

This is a great place to get your car fixed and oil.changes. Richard is always very helpful and Joshthe owner is always on hand for questions and answers about your car I just get the vibe you can trust them!!

Jo
Review №27

Great personal touch. These gentleman took care of my car and I really appreciated their help.

Vi
Review №28

Professional team. They listen to my concern and fully evaluated the service need. The work done and the price for the service was appropriate, fair and supported. This is my second trip to Auto Vaun. They will now become my go to auto service shop. I would highly recommend.

Cy
Review №29

I am really happy with autovaun. the staff is all so friendly. great work!!! my car rides so smooth now. the price for all they did was great!! I have found a new home for my van to keep it running . Will recommend this place to all my friends an family!

Ch
Review №30

I highly recommend Autovaun. As someone who often works on his own vehicles, Autovaun is my choice for the diagnostics and repairs I cant diagnose or repair myself. Every time I bring a vehicle to them I know I can trust that they will honestly diagnose the issue and correctly repair my vehicle. We moved away from Mesa (out to San Tan Valley) and I had searched for a new mechanic, but as I looked into other mechanics I realized I couldnt replace that feeling of trust just to save myself a 30 mile drive. They also offer a convenient service, if you ask them to they will run the vehicle through emissions after fixing the issue so that you dont have to guess when the vehicle is ready for testing. Appreciate all you do, keep up the good work!

Ju
Review №31

Great people with great service!!! Thank you so much for taking care of midnight (lol that’s the cars name)

Mi
Review №32

I’ve used Autovaun for over ten years and always been very satisfied. Recently, they went above and beyond what I could expect; they warranteed a very expensive part/service that was out of warranty. Seriously, WHO DOES THAT? Autovaun does!

Vi
Review №33

Our family has taken our cars to Autovaun for about ten years. They have always been courteous and personable. We are very protective of our vehicles and the team at Autovaun are too. They are extremely fair in their pricing. They recommend any maintenance that should be considered while also providing an explanation to the effects on the vehicle if the service is not performed and or how long (distance) until it will become a problem. In other words, they are hyper-vigilant about customer costs.Josh, you and your team are awesome!

Je
Review №34

These are great at what they do and can get you in and out in no time! I have only had exceptional customer service in the 3 years Ive been going to Autovaun. Highley recommend!

dr
Review №35

Care (oil change/maintenance) for our two vehicles. Service with a smile. Over the past few years Autovaun has taken care of pop-up problems with our vehicles (Camry and Buick... older models) with fair prices, timely service and a family attitude that beckons us back...and we go. I trust these folks... and thats not an easy thing to do nowadays with car repair shops...whether it be at dealerships, franchises or independents.... YUP... highly recommended! Thanks Autovaun!!October/2020: Strange happening when door handle on passenger side decided to come off! Thanks to Richard, Josh and whoever performed the maintenance (big thanks)- was able to have it repaired in a timely manner. Service with a smile!

Pa
Review №36

AutoVaun is Outstanding! Trustworthy. Excellent service, as if customized for you.I was tired of dealership service centers always wanting to scare me into adding an item, oh you need to replace the oil pan gasket it may leak.At AutoVaun I was able to freely discuss maintenance items that I was interested in, that I wanted.No flim-flam.Now I have my Ford Ranger further serviced with a differential oil change, new battery, and front shocks, (all service that I wanted, and scheduled with a real appointment and reserved time slot), and at pricing I could understand and afford.That Ford dealership I use to go to with their replace oil pan gasket it may leak, they said that two years ago, nothing leaked.AutoVaun is straight-forward, trustworthy, and totally recommended.

Ch
Review №37

Its so nice to do business with people I can trust.

Ho
Review №38

Ive been a customer of Autovauns for 20 years. I knew I found the right place when a new vehicle developed a weird problem of intermittent strong whiffs of chlorine bleach smell. The dealer I bought it from said they had never heard of such a thing and acted like I was imagining things. Said to bring it in when it happened again. Sure, Ill just be lucky enough to be driving by when the intermittent problem happens again. I stopped in at Autovaun on a whim. Vaun actually listened to me, said he was pretty sure what the issue was, and walked out to my car and showed me. He was correct and the issue was fixed. Ive been a customer ever since. Unfortunately Vaun passed way too young but his brother has continued to manage the business in the same professional, honest manner. Thanks, Autovaun!

Ka
Review №39

I love this place! I usually do my own car work but every so often I need a mechanic and AutoVaun is incredible. They have excellent rates, customer service (they go so far beyond my expectations, Im amazed), and workers. Their mechanics are top notch and know what theyre doing. I feel very comfortable leaving my car in their hands (which doesnt happen often). I am very happy with them and have recommended them to my family and friends.

Co
Review №40

Great job, as usual. Ive trusted this place for many, many years

Ro
Review №41

I highly recommend Autovaun Automotive. Josh / Steven are friendly and customer service. I had a serious breakdown and they took my Truck in and had it fixed and ready to pick up early the next morning. The repair involved replacing both front axiles which is not an easy repair.

Do
Review №42

Have taken our cars to Vauns for several years. They are friendly and helpful. The prices seem far and they have always stood behind everything they do. They are honest and will tell you if something that needs repaired can wait for a bit or is emergent.

Da
Review №43

Moved to area 10 years ago; was concerned about finding a reliable, reasonable, honest auto repair shop. Got it with Autovaun! Been taking both older Volvos there; much better rates than using a dealership. They are very good at troubleshooting and making only needed repairs or service and finding hard to get parts. No pushing the bill up. Only had one issue that was resolved quickly and fairly. Had another problem with failed emissions test. Autovaun not only made one small fix that was needed but took the vehicle back to the testing station and confronted the manager there about an erroneous defect. that really didnt exist. Now, thats service you can trust! Highly recommend.

Mi
Review №44

Amazing service and such great people that work there!

De
Review №45

Best mechanic shop in the valley!! They care about their customers and are always going the extra mile! We have been talking our cars here forever and will continue to do so! We support family run business!

Ke
Review №46

Very honest and knowledgeable mechanics. It was my fist time using them for my car repair and they exceeded my expectation. Will definitely be back when need arise.

Jo
Review №47

Had upper and lower control arms replaced on my 99 Chevy van at a GMC dealership. Drove it down the highway and it was drifting to the right. Took it back to the dealership. They adjusted the alignment but itstill drifted to the right. They told me to go to a frame shop...my frame must be bent...nothing more they could do.Within an hour...Autovaun professional tech had my van perfectly aligned. Thank you guys for blessing my sock offs. Great job!

De
Review №48

They are knowledgeable mechanics and they take care of their customers

Ke
Review №49

The did a great job repairing my Truck at a fair price. Will definitely recommend !!

Da
Review №50

If you like honest mechanic you can visit this place.

Ke
Review №51

Had an oil change on my audi, seemed like a fair price. Very friendly staff! Work was completed as expected which means no error codes after service. Will upgrade to 5 stars after my next visit if all goes well. Thx guys!

Ga
Review №52

My family and I have been going to AutoVaun since they opened. Their knowledge and customer service is exemplary. On multiple occasions they have worked with me to identify the best need vs cost repair with no upselling or scare tactics here. They are the only repair shop I will visit. An honest auto repairman is worth their weight in gold! I highly recommend them

Ba
Review №53

They filled my AC with freon and put in a dye that would let them know where the leak was. Since it was leaking I had them fix the ac. While there they noted my check engine light was on, explained to me it was most likely the catalytic converter and called the dealer finding out it was still under warranty. He told me to have them run a diagnostic. Sure enough, the catalytic converter needed to be replaced and everything was covered. I really appreciate Autovaun for going above and beyond to help me out like that.

An
Review №54

Very happy with my first service, will be back!

Ch
Review №55

My family and I have been going to AutoVaun for over 15 years. Their knowledge and customer service is exemplary. On multiple occasions they have worked with me to identify the best need vs cost equilibrium. No upselling or scare tactics here. They are who I think of first whenever I have an automotive need. I highly recommend them.

Gr
Review №56

Quick in, low wait time, and quick out for headlight bulb replacements. Saved me over $100 instead of going to the stealership. I would definitely come here again .

Ch
Review №57

We have been going to Autovaun for years, they are outstanding. They are not a discount service center so do not expect to save money over a dealership, but they are truly honest, there have been many times where a dealer told me one thing, with multiple items needing to be replaced and at a huge expense and autovaun found and repaired the actual single broken part. We have never had an issue with any work done and all the repairs have lasted us.

Be
Review №58

After using them for 15+ years I can confidently say that they provide excellent service. They are skilled at assessing what is wrong and honest in their recommendations of what work is needed to be done.

Ca
Review №59

Excellent place to get great service. Been going there, I think 15 years, and wouldnt even think of trusting my car to another mechanic.

Br
Review №60

Top notch. I love going here. Ive been doing it for years. They take care of you.

Be
Review №61

So happy to have found this garage. The service is outstanding, it is clean, they dont try to sell you things you dont need & they are reasonably priced. I wont take my vehicles anywhere else.

Du
Review №62

Ive been coming here for years, I can always count on being taken care of by Richard and Josh. I wont take my car anywhere else.

Ka
Review №63

Vaun is one of the most honest mechanics we have been to. He will tell you what has to be done, what should be done, and what could be done, and lets you decide. Charges fair prices and does good work!

ki
Review №64

I over paid, a friend referred me after my brakes went out. They did get me in quickly that is why the 2stars but I was over charged. If I had gone to my mechanic, I would have saved $300 to $400 dollars. If budget is important to you like it is me, I would shop around.

St
Review №65

One of the most honest auto repair shops in the Valley. So glad I found them.

Ru
Review №66

There are lots of repair shops much closer to my house, but I always trust AutoVaun to give me straight advice, do quality work, and charge a fair price. If you follow every last recommendation in your owners manual (depending on the make and model) you will go broke. Vaun is very forthright about when something is a safety issue, when something that isnt in the owners manual needs to be done (such as something brought on by the very hot weather in Arizona), or when something is fine as is. I keep cars for a long time, and he has kept mine going for a long time without lots of unneeded work. Even when Ive had a big expense, I felt that he was giving the best advice (such as getting a factory rebuilt transmission instead of trying to fix the old one).

Ru
Review №67

Honest efficient and straight forward, they were willing to walk me through the work needed and answered all my questions.

De
Review №68

Honest reliable service

Ga
Review №69

Great Shop - great work - I just had my air-conditioner replaced and now I am freezing in this heat. Great Job!!!

Ch
Review №70

I have used Autovaun for years! I wouldnt go anywhere else!

Vi
Review №71

I have been going to Autovaun for years they have taking great care my cars and they have great service

Je
Review №72

They took care of the car for us and had great communication with the repairs.

Wi
Review №73

Reasonable, quick. Good work

Ai
Review №74

Always fair priced, and get right on our fleet emergency needs, these guys are great!!

Pa
Review №75

Great customer service and glad I chose Autovaun for our Suburu.

Vi
Review №76

Excellent and honest service.

Ri
Review №77

Fast,friendly, efficient service!! No surprises either.

Kr
Review №78

I walked in AutoVaun to ask how much it would cost to replace the lower arm brushings on a 99 Buick Century. The same day a different auto center, who changed my oil, had said they were cracked and would cost about $650 to replace and install them. I wanted to shop around for the best value and I went to AutoVaun to compare and I am glad I did! The owner of AutoVaun came out and talked with me and had me drive my car into his shop and we both looked at the arm brushings together. He showed me that they did not need to be replaced and that the other auto center was trying to rip me off. He also took the opportunity to clean the underside, which just had an oil change by that other auto center, and had oil everywhere. He did not charge me a penny for this great service. The owner told me even in oil changes he directs his mechanics to clean up after, which this other auto center did not. I was contemplating of selling this car because of so many repairs that needed to be done, but AutoVaun truly will only do the repairs that are truly warranted. He saved me a lot of money and stress. This is the most honest and trustworthy business in the auto service industry in the entire valley! I would recommend AutoVaun to anyone.

Br
Review №79

Always fair, sensible, and professional.

Su
Review №80

Another fast and efficient oil change, thank you Autovaun!

Sh
Review №81

Excellent service, honest recommendations, and Vaun is always looking out for the customer

Su
Review №82

Awesome service! I couldnt be happier with the results.

Ku
Review №83

Needed an oil change before a trip out of town & they fit me in....also reminded me of upcoming maintenance I should be aware if....Thank you guys!!

Mi
Review №84

Wasnt at this place was at the barque place now they were good

ca
Review №85

Autovaun certainly isnt the closest shop to me, but making the 30 minute drive is a not hard when you find a shop you can trust! Theyve always been very fair and go the extra mile for their customers. You cant put a price on Peace of Mind, which is why Ill continue to make the drive to have my cars repaired at Autovaun. Thanks! Paul A.

Ca
Review №86

Honest, helpful, good service, and friendly.

ju
Review №87

Awesome place

Tr
Review №88

Excellent customer service and timely service

#1
Review №89

Good people

Da
Review №90

Josh and the crew at Autovaun are the best

Information
27 Photos
90 Comments
4.8 Rating
  • Address:5015 E McKellips Rd, Mesa, AZ 85215, United States
  • Site:http://autovaun.com/
  • Phone:+1 480-807-6555
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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