Needed a mattress in a timely matter I’m so glad I stopped in this store!! Patrick was more then accommodating making sure I knew exactly what I was ordering and made sure to get me the best deal he could!! Stephanie also was very helpful during the checkout process. It was quick and easy especially since I was very new to a purchase like this! Thanks again guys you are awesome keep up the good work!
Anita was wonderful!! She took the time to explain to me the various mattresses and what they should be doing and how they should be supporting me. Once we figured out what type of mattress I should be looking at, Anita showed me 3 different variations and had me try them to see which one was best for me. I appreciate her taking the time help me find the mattress that would help me get a great night rest!
I was so grateful to meet Patrick at the Mattress Firm store in Merrillville. I was determine to buy a mattress on Friday, October 1, 2021. I stood at the door of the Mattress Firm in Portage at a locked door and even though the person was helping someone, he never acknowledged me or said wait. Patrick was positive, waiting to help. He was masked and after sharing what I wanted he showed me 5 mattresses and I left satisfied with the mattress, the service and the delivery. Thank you Patrick, and Mattress Firm in Merrillville, IN
After finding out that my original order was on back order, Anita helped me find a way to solve this issue and managed to help me save money as well. I couldnt be more grateful for her service. Im able to receive my mattress on time and on top of that at a great deal! Thank you!
This was the easiest shopping experience Ive ever had. Patrick was great, he answered all our questions with ease. Sure knows his stuff. I cant wait for the bed to arrive. Thanks again Patrick!
Awesome customer service. Very knowledgeable and helpful. Not pushy like many other stores which was a huge plus for me. Highly recommend!
Very educated and well informed person. Anita was well educated on the subject at hand and also schools me and my wife on how to control and take care of our ergonomics. Theres nothing like walking to a place just to get a mattress and you walk out what information that you could be a Salesman or an advocate for healthy body. Mattress Firm in Merrillville Route 30 across from Westfield Shopping Center should be grateful that Anita is one of their employees thank you again Anita
Patrick the store manager was fantastic. Let us take our time and look at all the mattressess and firmness. He made sure we KNEW the time frame we had to exchange or return our purchase if we were unhappy with it as well as how long to try it out for before making that decision. He also made sure we were aware of potential delivery delays and how that would be relayed to us. A+++ Experience.
We were very cordially greeted by Patrick & Anita immediately upon entering the store. Patrick eagerly jumped in to help us fill our needs. The process of picking out what we wanted in a bed was analyzed and all requests checked..We are happy to say that we will have our new bed tomorrow. Many days faster than expected.Our thanks to Patrick & Anita for such a seamless ans smooth purchase.!!Wanda & Warren McConnell
Patrick was very helpful on the first visit when i was gathering information about adjustable beds and mattresses for my parents who are downsizing and also moving into a new place. When we made the decision to purchase 2 beds and mattresses he was there to guide me through the purchase, warranty, and delivery process. I left that day feeling grateful. One less item on our list that we did not have to worry about. Good customer service.
Anita was so nice and helped my boyfriend and I find the perfect bed in our budget! She was very patient with us and gave us details on everything! She made us very comfortable as if she was a friend of ours! Will recommend her and this company to anyone!
Patrick was extremely helpful and very informative. He answered all my questions and helped me pick the right bed for me. He also got me approved for 6 months free financing which was exactly what I needed and I was able to buy a bigger bed than I was originally planning on.
Anita is very knowledgeable and made sure I got just what I needed. Everything arrived on time. I had a great experience
Patrick provided the best experience I have ever had with a salesperson, hands down. I was only in Indiana for the weekend, but I am so glad I stopped into the Merrillville store to speak with him. I didnt have as great an experience at my local MattressFirm near Milwaukee (not bad, but not great), so Im definitely going to be staying in touch with Patrick for any future needs and will gladly refer my friends in the area to him!
I walked into the Merrillville Indiana store and was greeted by Patrick. He was very knowledgeable and welcoming. Within a matter of minutes i already had a good idea of what my needs were. The purchasing process was very fast and easy. I would reccomend Mattress firm to any of my friends or family members
Patrick was great! He helped my son pick out a new mattress and gave us some great discounts. Will definitely go back for our next purchase.
We recently came to the conclusion, we needed a new bed. We stepped into the store and were cordially welcomed by Anita. She asked us several questions, about our needs, sleep habits, and then started showing us some beds. She also introduced us to adjustable bases. Which wed been thinking about for awhile. Their free one, from mattress firm, looked extremely flimsy. We looked as some more sturdily built bases. We spent several hours laying around on the different mattresses, before settling on a very comfortable Sealy mattress. We then selected our base. Anita started to write up our bill. During the process she found many discounts that applied to us(me being a steelworker). She was very thorough, and very curtious, and made our entire experience a joy. I would definitely buy a mattress from Anita again. We really loved the experience. Thanks again Anita. Would definitely buy from this mattress firm, and Anita again.
Anita was very professional and informative. She took the time to explain the differences in the bases and mattress. She made sure we were selecting the right option for us!
Excellent customer service. So professional and so knowledgeable in helping us pick the perfect mattress. Would recommend to others.
I recently met with the store manager, Patrick. He was professional, courteous, knowledgeable and kind. He answered all of my questions and I left feeling confident in my purchase. We purchased 3 complete bed sets and will absolutely return when we are ready to upgrade again. THANK YOU PATRICK! He made me feel like family. I highly recommend the Merrillville Mattress Firm! Ask for Patrick!
Great service. Super helpful. Would recommend to everyone.
Walked into Mattress Firm and was immediately greeted by the store manager Patrick . We wanted to test out some mattresses and get pricing . Patrick showed us all the different types of mattresses and all the Labor Day deals going on. He gave us all details about what’s best for our sleep style . Showed us what’s best for side sleepers, back sleepers, hot sleepers, back pain, snoring, and how an adjustable base can drastically change how you sleep in bed. Customer service is always number 1 when you’re buying anything and Patrick exceeded that and gave us so much information and all the time we needed to test all the mattress and pillows . Extremely happy with my purchase . We went with the Serta iseries hybrid. Went in on Monday and it’s getting delivered Wednesday, can’t wait ! 10/10 5 stars
Was a great experience. Patrick answered all our questions and is very knowledgeable and patient.Would highly recommend if you need mattress to stop at Mattress Firm.
Great place to purchase a good mattress! The company makes their cost very affordable for the consumer. Theyre also competitive with other mattress stores in the vicinity. SHOP MATTRESS FIRM!
Dealt with Patrick and was very pleased. Very informative about their products.
So knowledgeable & nice. Great customer service! & comfy mattresses, never felt like I was getting a bad deal
Patrick is absolutely amazing! His knowledge of mattresses and the benefits of different styles really helped us in our decision making process. He didnt rush us or try to give us something way over our budget. He told us about the adjustable mattress base and man let me tell you its a game changer! Sending all my family to him!
After 2+ months of dealing with another mattress company, we finally went to MattressFirm at Southlake Mall. Bingo! Big Mike and Patrick were both very knowledgeable, helpful, and friendly and not pushy or salesy at all. Best of all, we love our new mattress!
Patrick was very knowledgeable he helped make a good choice in our mattress. Also kind and friendly.
Anita was very knowledgeable and kind…My husband went in “thinking “ we know what we wer looking for in a mattress. Learn a lot from Anita.
Patrick Griffin was a great help, informative, and knowledgeable. Very pleased with our experience.
Anita was a very helpful, honest, and informed salesperson who helped find the best fit for my gf and I. Great employee give her a raise
We went to look for a new bed and Anita was the best! Delivery is fast and hopefully all is well.
Patrick was extremely helpful! I loved my experience and will be so happy to receive my mattress tomorrow I would definitely recommend this store to my friends and family
Patrick was extremely knowledgeable and helpful! We knew what we wanted and were in and out in a reasonable time & we’re very pleased with both the pricing and the service!
Patrick Griffin was excellent to work with. No nonsense, trying to give you what you dont need and very knowledgeable. I truly appreciate his help!!! Thank you for making coming to your store a pleasant experience!!!
Patrick gave me a great deal at Mattress Firm in Merrillville.Courteous, knowledgeable, listened to my needs and did not tryto sell me something I did not want.Need a new bed? Go visit Patrick @ Mattress Firm!
The manager was extremely well informed and gave us time to look and choose the best option without grief and then took the opportunity to price match the best deal out there on a brand new mattress with 2-day delivery from time of purchase and the team who brought it to us was phenomenal. Thank you for making this long journey come to a restful end!!
“Griff” & Mrs. Judy are THE absolute best. They were very welcoming, & it was an overall excellent display of customer service, & teamwork from both of them. Thank you so much guys.
Patrick was fantastic! He gave me great insight into each mattress and let me take my time testing them out. He gave me a great deal and was very personable. He made the whole process so easy and even went out of his way to give me advice about other furniture shopping I needed for my move out of state. Definitely recommend everyone go see Patrick!
Great experience at Mattress Firm. The Salesman, Patrick was great to deal with and was very knowledgeable on all matresses.
Patrick from Matress Firm at the Merrillville location was AWESOMEEEEEE !!!! He was very knowledgeable about his job gave me a lot of information to choose the best bed for me and my bad back lol. I’m very happy with my purchase & look forward too sleeping on my new bed soon. Thank you Patrick you are awesome & some.
My experience with Patrick was fantastic!! Very p professional and caring.
We received friendly and honest service from Patrick andfelt comfortable doing business there with him.Thank you Patrick and keep the good work.Frank & Charlene.
Patrick was very professional & knowledgeable. A+
Patrick was so amazing and so helpful. He remembered what we liked the last time we were in and set us up with what we needed. EDITED made another purchase and once again nothing but the best! Highly satisfied and very pleased with purchase!
Salesperson was great! We had an issue trying to put on our debit card (Holiday time w/fradulent things), but just took cash back to get sale completed. Were grateful for salespersons patience, professionalism, and poise through it all! Thanks!
JJ was extraordinarily helpful. He gave me the tour and showed me how the mattresses work. Very kind, and answered all my questions. Going to Mattress Firm brightened my day.
Patrick is very knowledgeable and honest. He made the transaction an enjoyable experience by providing a low pressure, informative sale. We would recommend him to family and friends.
Anita was great! Friendly and funny customer service made a huge difference. She genuinely wanted to find me the right mattress, not the most expensive mattress.
The guys were super friendly, didn’t try to over sell us. Explained the value of the different products and because we were repeat customers they gave us super deals. Customer service was excellent and greatly appreciated.
Michael was super helpful and we went to multiple places looking at beds and Michael at mattress firm in merriillville had beat out the competition by a long shot with a better bed set. Will definitely go back and do business with them again
Upon entering the store Patrick welcomed my daughter. Once we entered he was so nice, friendly and polite. He was very helpful in telling us about the different types of products the store had to offer. He answered all my questions and gave me some valuable information. I purchased a set of Mattresses from him, and Ill definitely be recommending all my family and friends to this store in Merrillville Indiana. Thanks Patrick for helping me out today I greatly appreciate it.
I went in to Mattress Firm to look for a full size bed for my son and the Sales Associate, Anita Thompson, was very helpful. She told me the benefits of the mattress she suggested and I chose it for my son. The mattress was so comfortable that I chose a queen size to replace my mattress that I got from mattress firm 11 years ago. Ms. Anita was the only one at work that day and she handled every customer accordingly . I am well pleased.
The manager at this location was awesome! Really worked well with us, did not pressure us to spend more money and really worked with us.
Great customer service we had an excellent manager help us couldn’t be happier with our experience!! I will be recommending the Merrillville store and Manger Patrick griffin to all my friends and families !
Very pleased with my Serta Sleeper!!!
Had a great experience today. Pat was super helpful, and got us into a great bed. Super excited for it to be delivered. We would definitely do business with them in the future.
Patrick was great. He made the whole process easy.
Anitas was so knowledgeable about all the mattresses and also was very detailed about the proper way of sleeping on the mattress. This is really the best place for anyone looking for a mattress where you can get accurate information not only when buying a mattress but also how to properly keep on a mattress.
I really enjoyed my experience with learning about the different Mattresses . Anita was very helpful to me and very nice lady. She explained everything to me. I will refer more of my friends and family to her . Thank you so much.
We bought a mattress today at your Merriiville IN location and am so excited for it to be delivered! We feel like we received a great value and Erica was amazing, kind and so helpful! Looking forward to a good night’s sleep soon!
Left a message previously correction on store location. Patrick is a your Merriville Indiana location. He was a great help
It was easy the salesman was nice, price seemed good. Havent slept on mattress yet. So I will let you know.
Great customer service!! They work with u to get u the best deals they can ..n i will Definitely back for my next matress purchase.
Anita was very informative and helpful. Highly recommend.
Patrick made my shopping with “Mattress Firm” a pleasure! I would be remiss if I did not recommend this store and manager to you. I will let you know all about the bed on delivery, but the shopping experience A1!!!
Very helpful. Anita, one of the store managers patiently worked with me to help with a transaction over the phone. She listened intently and guided me to the appropriate mattress and bed for the situation.
Chris is such an awesome person to deal with! Nice, polite, and super personable. Would tell anyone to go here just because of Chris! He found us exactly what we needed in no time.
Patrick at the Merrillville store is amazing! I just purchased my second mattress within the year with him and it has always been a pleasant experience!
Chris was more than we ever expected. He was friendly and educated us on how the way we sleep affects us in all aspects of our life. He didn’t rush us to make any decisions and ended up saving us more money then our total spent. He carried a Conversation well and got to know us as people, not just customers. He doesn’t refer to himself as a salesman but a bed educator and boy does he give the best information when it comes to the right bed to choose for yourself. We will recommend everyone to go see him for their next mattress purchase. All around just an amazing guy.
We went here and I was so surprised on the sales people and how fast we were in-and-out the door and the price was so wonderful thank you for a wonderful experience
Anita was patient, informative, and a pleasure to work with. After the purchase, the price had dropped and Mattress Firm adjusted the price accordingly. Would shop here again.
Chris was an absolute pleasure to work with! I’ve never purchased a mattress in my life and he spent a lot of time with me and really educated me on what would work best for me. You’re the best Chris! Thanks again!
Just went and bought a new mattress and Patrick the store manager was beyond helpful!! We went and checked out a few other places but they had the best price but more importantly the best staff!! Patrick does an amazing job as manager!! He definitely deserves a good bonus☺️. We will definitely recommend going there always!!!
Patrick was extremely nice and very helpful! Easy process to buy a new mattress! Thanks Patrick!
Patrick was very helpful.
Went to the location over by Costco and the salesman was so rude, we were ready to buy and told him we wanted to sit on it for an hour and go have lunch before we buy, but we’d be back. He said “doubt it!” so we decided we wouldn’t go back to him just because of how snarky and unprofessional he was. We ended up immediately going to this location across Mississippi, it is not as large or as nice of a store but the manager Patrick was very kind and helpful! I felt that we got a good deal and will definitely go back to this location.
Bob was very helpful and knowledgeable. He asked good questions to help us decide which mattress was best for my daughter.
Patrick is an amazing salesman. He definitely knows what hes doing and does it very well. My husband and I walked in to this location after having a horrible experience with the salesperson at Ashleys Furniture. And let me just say, I do not regret it one bit. From the beginning, Patrick filled us with lots of knowledge that really helped us narrow down our decision to the mattress we absolutely love. I will definitely be recommending family and friends and I will definitely be coming back for future purchases!
The store Manager was very knowledgable & explained everything throughly. Would HIGHLY recommended them for price, comparability to others around. TOP NOTCH IN MY BOOK!!!!
Patrick was awesome!
Friendly staff.
Excellent customer service by the manager Patrick.
Amazing! The store manager Patrick took great care of me. His knowledge of their products and how they benefit you is unparalleled to anything Ive seen before. Not only did he help me make a well informed decision on what to buy, he also set me up with an unbeatable price on an adjustable base. Ill surely be back in the future when its time for a new matress. Thanks again Patrick!
Had a pleasant and professional experience. Patrick answered my question and I was very satisfied with the service
Christopher Brown is who to see. He is an amazing man who can help easily with all your mattress needs. Asks questions to understand completely what you are looking for, and not pushy at all. Would recommend anyone and everyone to go see Christopher Brown.
I was informed the evening before Christmas Eve that I would have someone staying at my house, which is hardly enough time to get a bed together. I had no mattress, and only a frame with a trundle underneath. I went to 4 different mattress stores to see if I could get a comfortable and reasonably priced mattress on Christmas Eve. Most stores dont actually keep mattresses in stock. Finally, we went into this store after being totally exhausted and Faith was able to get us some amazing mattresses within the hour. She was fantastic, and the mattresses I bought were incredibly comfortable. It was a great experience, and I am glad I was welcomed so warmly.
Christopher Brown was so helpful/friendly as soon as we walked in. He was very knowledgeable about the products and pricing. He was able to answer any questions we had and was extremely patient and friendly.
Excellent customer service and honest with sells especially if your on a budget .
Steve did an amazing job helping me find a new mattress
Great selection, knowledgeable staff.
Great customer service!
Chris and Patrick are professional and genuine. When buying a mattress, buyers know that the salesman are commission based. Chris made sure he was thorough and transparent in our purchase. No hard selling no bs. I will reccomend This store solely on their presence. Keep it up guys.
The experience we had at Mattress Firm in Merrillville, IN was excellent! When walking into the store, we were greeted by Alexis who answered all of our questions and concerns regarding everything we were looking for. We already shopped around at several different mattress stores and found nothing that completely suited both of our comfort needs. Alexis took the time to individually ask us what both of our comfort preferences were and how she could find us the perfect fit while doing that. The very first mattress she picked for us was the exact one weve been looking for!Not only were we thrilled with the price of the entire set that we bought, we were also extremely pleased with the customer service we received from Alexis. She worked with us and helped in every way she could. I never knew buying a mattress could be as fun and entertaining as she made it. This place is highly recommended and we will definitely be telling our family and friends about our experience. Thanks Mattress Firm!!
Patrick was very friendly and helped select a great mattress at a great deal. Would definitely recommend this store and product.
Chris B. was AMAZING!!! Very knowledgeable and friendly. He even offered my 3 year old daughter his fruit (more like she took it! Lol)
Bob is wonderful, knowledgeable, and wont buy from anywhere else
Great sales lady
The manager Brett was wonderful to work with, very knowledgeable and not pushy. Brett helped my mother pick out a mattress, even changing mattresses onto the adj. base to see which was a good fit for her. When she found one she liked he had her lay on it for approx 20 min to see if it felt right to her. He had it delivered in 2 days and the delivery people were friendly and efficient. Cant say enough about how great Bedding Experts and Brett were to deal with. Sandra S.