On our way out for groceries and errands on Sunday, our LX BARELY started (click, click, click) so we did a Google search for auto parts and Advance on Franklin in Meridian was on our way. I knew we needed a battery and thank you Jared, he installed a DieHard Platinum for us expertly! Solved our problem immediately. With cold weather just around the corner, extra starting power may be needed. Consider getting your battery tested at Advance. If yours needs replaced, they’ve got you covered!

Cannot put into words how awesome Luis was to come out and help me fix things. He definitely went above and beyond the call of duty to help. A great representation of advanced auto and a reminder there are still great humans left in the world

Really appreciative of the gentleman who changed my wiper blades for me this morning.

Great service amazing and friendly staff. Plenty of tools and parts and if they dont have it they will have it shipped next day.

The staff here are so knowledgeable and friendly! I dont recall the gentlemans name, but when my battery leaked acid all over my engine, he quickly replaced it and got up the acid. We joked about how my battery was the worst hes ever seen, which helped take away some of the stress I was feeling!

Very good store, got what we needed. Friendly staff.

Tammi was amazing and helped us find a resolution to our issue. Will come back anytime I have an issue as long as Tammi will help!

I’ve tried calling every store within 10 miles of me multiple times and nobody answers. Advanced auto is by far the worst at answering phones.

Called in and talked to Tracy. She was rude and hung up on me because my phone was cutting out. I called back after she hung up and asked if this is how you treat all your customers and she yelled at me saying she couldnt hear me.

These guys were extremely helpful. Pulled the parts I needed and them waiting when I got there!

Great service knowledgeable sales personnel.

The clerk was not wearing a mask, customers were not wearing masks, only myself and another were. If youre concerned about covid, not my first choice.

Great products, great employees and great service!

A much better selection of auto parts than other auto parts stores. Especially on line. They even sell some atv/utv parts.Have not dealt with the staff enough to know if they are knowledgeable in auto repair and parts hence the four stars. I will change to five stars if the staff is knowledgeable. I do know that they are friendly though.

Where to start...I walked in and the manager had his mini poodle sitting on the counter top. I explained that I ordered a part from their website, and that it was the wrong part. I brought in my receipt and the wrong order, and asked to exchange it for the correct part. He proceeded to tell me that he cant accept exchanges from online orders, and that I would have to mail the part back to the warehouse to get the exchange I needed, for a part I needed today.All around terrible customer service, and experience in general.It was my first time shopping at Advance Auto, and I will not be back.

They know a thing or two about cars. So if you need help come here and they will get the stuff you need, I always get my parts from here. Good pricing and me being younger they still let me get the stuff I need, cause they know Im actually working on my car. Great staff, great products

Worst customer service I have ever experienced. Went to buy a battery and the guy, Gary, refused to help me put it in and also refused to loan me a wrench to install it myself. Saturday afternoon at 4:30 he had the freaking nerve to tell me to take it to a shop. What shop is open at 4:30 on a Saturday? My brother had to come down and lo and behold Gary managed to loan him a tool to install it. Thanks Gary. You are a stand up guy. Jerk.

I had to buy a headlight tonight for my van and was dreading the installation. I had to replace the other headlight 2 weeks ago, purchased from OReillys which I installed myself with the help of YouTube (watching it 10x) and it took me over 30 minutes. The salesman here at Advance Auto Parts was so friendly and offered free installation if it was easy. It wasnt the easiest but he got my new headlight in and was incredibly helpful and knowledgeable. Made me day! Thank you and I will return!

I did a preorder online of a couple items but had forgotten transfer case fluid. I told the employee that I needed to grab something else, he shrugged, offered no help, and didnt even bother to get my preordered items off the shelf. He had my stuff in random places, one item he picked up off the floor. I mean, yeah its just car parts but off the floor? This is a business right? The employee was cold and seemed like he was in a bad mood. He didnt offer a bag or even put my things in the oil pan I had purchased, he just waited for me to get my stuff and eyes me making me very uncomfortable. I dont think Ill be getting parts from them. This was just a one time thing to see how the other auto parts stores compare to each other. I think Ill stick to OReillys.

Very friendly and knowledgeable staff. They helped me figure out what I need and quickly! The store is clean and well organized.

Typical friendly, and helpful human employees.

I called and asked if they have a certain part, they said yes, bought it, and it was the wrong part, asked for my money back..with the receipt, and all they can offer me is a inhouse credit...for a place I NEVER have shopped at before or will again . They are holding my money hostage. Thieves!!!

I like the fact that they honor carquest warranties. They have good service and products.

Common part for a 1987 Ford I couldnt find at the national parts stores. Advance Auto parts located the part sourced it. 😉

Only car shop worth shopping

Gentleman was awesome, we were struggling a little with our windshield wipers and he came out to help us get the windshield wipers on. Awesome location to go to

They stole a lot of money from my struggling grandparents. THIEVES!!! Do whats right. Give them their money back and take your piece of lemon back.

They had exactly what I needed. And some other items on clearance. Great service.

This is the only place I go to for auto parts. The customer service is extraordinary and they make me feel like a valued customer.

Knowledgeable, helpful friendly

Great service and prices with extremely knowledgeable staff. Definitely will be back!

Nice staff, ended up not needing what I bought and took it back with no problem.

Advance Auto Parts was very helpful with the failed battery I brought in. They ran a thorough test on it to insure it was actually bad and sold me a new one with a three year warranty for $30 less than what OReilly was selling their 24 month battery for... Warranty isnt everything, but the battery I previously purchased from OReilly failed after only 2 - 1/2 years. It was the 2nd battery from OReilly to fail and the one before it lasted just over 3 years. I have never had batteries fail that fast! I wouldnt buy another battery from OReilly and would buy from Advance Auto Parts instead.

Expensive compared to other stores. I needed new windshield wipers for my car and they only had one blade in stock but charged me the same price for the one blade. It was snowing at the time and I needed a new wiper just so see so I had to buy it. Wont be using this store again.

The company as a whole has inferior quality parts. Installed a power steering pump failed in 2 days. Shop said it was a faulty part. Store refused to return my money. Dont shop at these stores.

Best auto parts store in the area!

Very helpful staff. Lots of parts

Lacking knowledge and everything you need is 2 days away for me and the other two customers in the building

Mike was incredibly helpful with all the questions I had about various issues and ideas about my truck.

Just stuff so very helpful

Saved me in a pinch. Also sold me a battery that cost $190 everywhere else for $106.

Did not have the parts but were friendly and helped me locate the parts with other stores

Helpful customer service

I was broke down headed for New Mexico and Advance Auto Parts help me out thank you

Very friendly and helpful employees

Super long wait times for parts deliveries and lacking in communication with why to customers.