Was here today. Napa auto and truck parts is a great store, that has a good reputation. But, hey! What about a customer service?! This location just disappointed me.The person, that works at the front desk was sitting at the computer and never even was willing to help me. Ive asked about help. He found a a part that I was intrested in but it was too loose for my part. He went back the store once more and then started to talk on the phone, then answered another phone call. I asked if he will help me and he said that I would have to wait.Very poor service. If the store wants to survive they have to change that worker.Extremely rude to talk on the phone while you are helping another person and start helping them instead of finish helping me

I bought the premium Western snow plow and had them install it. Very professional installation and I love the plow. It was a great decision to get it from them. I also had them install extension wings and the back drag. Im a lot faster cleaning up driveways and parking lots. It was well worth the money, but not cheap. I checked several other places and they were the best value for my needs.

The guy at front desk 😎 cool but the forklift guy very unprofessional.

Friendly, knowledgeable, and caring employees.

Theyve got what you need, or they will get it quick!

Great place to do business with. five star shop and parts house with five star people working there. Great place all around. They have what you need when you need it. Good inventory in stock. Great warranty second to none. Very satisfied customer. Thanks to the crew at Menomonie and Durand also.

I have bought two Western Snow Plows from them in the past 5 years, was there on 2/7 for an issue no labor just parts. These Folks are great.. Highly Recommended...

Fantastic service on my plow, the crew in the Napa store was fantastic, I give them a 10.

Another place where customer service in the store doesnt exist. Everyone gets so pissy when they have to get off their fat ass to assist you. No idea how the shop part is, but avoid the store unless you enjoy confrontation.

Front counter guy doesnt care/unfriendly

I only delivered parts from HUDSON to other shops in area.

Awesome place to buy Western snowplow!

Great parts selection, friendly service.

Good service and excellent people to work with

Very helpful and friendly staff.

Very helpful staff

Excellent service