Excellent company, especially Ricky, who is super friendly, knowledgeable and professional. He provided outstanding customer-oriented service, went well above and beyond the call of duty and helped make a special order upon the customer request for an obsolete draft inducer motor. Excellent price.

If youre looking for a Great and Professional HVAC Distributor, then look no more!!! As a HVAC Technician of over 35 years, I find it imperative to have a distributor that is Reliable and Courteous.When needing parts in a timely manner, it is important to have a distributor that cares about providing you and your customers with quality parts that dont get lost or damaged in transit!The Customer Service is outstanding! A Special Thanks to Dominique, who is always Courteous, Knowledgeable and displays Outstanding Professionalism! It is always a pleasure when I have the opportunity to work with her when ordering parts! Dominique definitely emulates the characteristics that represent the Quality of Service that Johnstone Supply stands for!!! Great Job!!!~Dave JonesNATE Certified HVAC Service TechnicianDarious Hardin Heat and Air Inc.

Ordered a circuit board and a wiring harness 5 weeks ago. Got the board. The wiring harness still has not shown up. Every time i call they say it will be end of the week and they will have it. No apologies. Every person my secretary has spoken to acted as though they could not care less. Bad customer service.

It was great in and out services didnt have to wait long.

They had the supplies we needed, and were very polite.

Was bummed. Called in advance to see if they had my capacitors. They had 1 of 2 of them. Had to go somewhere else to get second one.

Nice knowledgable people working there and helpful too

Were very good knowing what I needed and got it for me same day.

Best in the City...

We walked in needing guidance and the white lady with a ponytail was very rude and hateful. Low down...

Excellent company to do business

We are HVAC vendor and constantly buying parts/ equipment. Drew and his team are professional and helpful. Enjoy dealing with them.

Excelent service,friendly people

Super helpful Drew went above and beyond

Friendly and knowledgeable staff

I dont like the wall heater its too small

The employees are nice and knowledgeble of the products.