Awesome customer service the minute you walk through the doors from people who have expertise in any area you are interested in. Went to a big box store needing to purchase only 8 screws and was told they only sold in large boxes that would cost me $32. Outrageous for a DIY’er and waste of $$. The gentleman at the store suggested Stewart Brothers and he was so right! They had someone assist me and I only paid .24 per screw! Bought all the herbs and tomato plants I needed for my garden while there too! Paint is highest quality with expert who is qualified to truly advise! I’m a customer for life!!
Stewart brothers has a great selection of just about everything. The nuts and bolts section is better than the big stores! I like the friendly service and mom and pop feel to the store. Well worth the visit
Best hardware store in Bartlett. Employees are always helpful. The first thing youll hear walking in is someone asking If they can help you. Theyre will be something available for basically anything you need.
TL;DRUse the Do It CenterI have old, rusted bolts in my dining room chairs. And since I’m not Jeff Bezos, I chose to fix them as best as I can, rather than tossing them and buying new ones.Now, I could have gone to an Orange or Blue box store to find these screws, but I’m sure you know how hard it is to find someone who knows exactly what you’re looking for. Not the case here!I spent about five minutes trying to find the screws and washers I needed at the Do-It center, but I couldn’t make heads or tails. I went to the front, asked for some assistance, and in as much time, one of these fine people helped me find the things I needed.Now, it is paramount that I inform you that the gentleman who helped me encouraged me to buy a box of the washers I required, since buying a box would be cheaper than buying them piece meal. I needed 40; the box’s contents? 100! He tried to save me money at a cost to the company. I like that.Below are pictures of the old bolts compared to the new ones, including a shot of the chair with some already installed.
Way better than going to a huge store like Lowes or Home Depot. People actually want to help you here.
Id like to give them a better rating and maybe I caught them on a bad day but their staff was embarrassingly unknowledgeable on their products and tools in general. They werent familiar with some basic tools I was looking for nor could they show me the correct area of their store to look for them. I hope it was just a bad day or new employee.
In a big box store you go in and usually have no interaction with employees. Not so here. Staff is always eager to help and also to leave you alone if that is what you want. Lots of unique items and services are offered
We went to get a re-keyed cylinder for our security door and they took care of us in less than 20 minutes, I totally recommend this store, they have great customer service.
Great hardware store with a good selection and helpful staff.
Thank Goodness for this place. Saved my Fathers Day on account of having capacitors in stock for HVAC units. Will be shopping here from now on instead of the bigger chains. Thank You!!
Always the MOST helpful staff you could ever encounter. And, they know the store inside and out and help load your vehicle. The prices are slightly higher than the big box stores, but the convenience and service experienced in this local business is worth it.
Huge supply store with everything you might need and professionals there to help guide you to yhe right aisle.
Very helpful and knowledgeable staff. Have a little bit of everything. Great store.
Thank you to the gentleman this morning who was friendly fast and knowledgeable. I had gone to two big box stores looking for 4 fasteners and they didnt have a clue. Im glad we have a small dependable hardware store in our area. Kudos
Great place to get what you need without the crowds.
Excellent customer service!!Top notch. Definitely worth the drive.
EXCELLENT EVERYTHING THANKS HOLLIS AND EVERY EMPLOYEE THERE
Great customer service, even tho we never found what I came for, I found something I needed, ty
We are always greeted by the cashier, upon entering the building. If you have questions, they are able to call for someone to assist you (you will not wait long). I love to visit this location. They feel like family!!
So helpful! A rare find these days.
Awesome DIY store, has everything under the sun and very helpful, friendly staff.
Great place and very helpful and so very nice
Always has the hard to find stuff that Im looking for
The best hardware store in existence . They are always helpful always friendly and have what you need in stock .
Very helpful and not some big chain that takes forever to get in and out of
Always super helpful, and they have the things that big box stores dont.
I needed 3 security door key copies made and they did it no problem in a fast and timely manner. I will definitely return for my future needs.
Everyone was so helpful. I found items I couldnt find anywhere else.
Man I needed a hard to find screw, guess what they got every kind imaginable. AND I found what I needed. Kudos to this old fashioned hardware store. Give them a try.
Had what we were looking for when Lowes and Home Depot didnt!
Very friendly and helpful.
Really awesome neighborhood hardware store. Great selection of tools and parts. Friendly and helpful staffs.
Excellent customer service. Huge selection of things needed for home and garden care.
Very helpful and friendly staff. I didnt even have to ask for assistance. They walked me straight to the items I needed and asked questions to ensure I was getting the correct part.
This store is so awesome, I honestly think i was greeted by every employee in there and they was very pleasant and made sure I was found everything I was looking for, customer service is hard to find these days but i will say they definitely have it there and i will be spreading the word. Thank y’all so much
Always have what you need and help is standing by.
If you want to get to know your neighbors and have a great small business experience this is the place. Staff is extremely knowledgeable and helpful. There is a great selection of hardware items from a hands down unbeatable select of nuts, bolts,and fasteners to a paint department that rivals the big stores. Tools selection is great as well as a garden department that has most everything covered. This place has its limits but it is great to support the family owned business that is still around.
Overlooked hardware store. Always has what I need. Super helpful staff
Better selection than the big stores, excellent staff and lots of assistance if you need it. Love the prices...one of the best in the area
Always very professional and helpful go out of their way to get you what you need
Love shopping local.
They have a little of everything! Great people!
Great! They knew right away what I needed, when I explained it to them and offered to help me if I had any problem installing it! Awesome.
Always very helpful. Although they didnt have what I needed today, they helped me fond a substitute. Note: Item was specifically meant for an rv. I would suggest this business for any hardware need.
Good ole-fashioned hardware store.I felt like a kid in the candy store.A little pricey but I guess thats a must if you want to survive the HD and Lowes era.Ill stop there more often.
Great hardware store! Plumbing parts section very well organized and kept in order. Very helpful store employees.I am a contractor and I visit hardware stores multiple times during the week. This Stewart Brothers Hardware store was a pleasant surprise for me. Regular plumbing department at home improvement store usually would have many dozens of different size and shape of connectors/reducers/couplings/adapters and other small nuts, screws and washers...etc. So, long story short, the plumbing department at Stewart Brothers is a great example of very well organized store. Everything was on its appropriate shelve or in its appropriate container. It helps you to save your time. I do recommend this store to other contractors!
Theyve had everything thing Ive needed for my hardware needs. So much better than the big box stores! And locally owned. I love that. Give them a try. Youll be surprised by the large selection, competitive pricing and friendly, personal service.
This is a Great Hardware store. Your miss out if youve not shopped here!!
This is the first time have come to the Ace as we just moved to Memphis. I love this place the moment I walked in man that helped me was so friendly. I wanted Some patio chairs that were not there because it’s end of season. Yet he took the time to look and see if they hand any in stock and then turned me over to a wonderful lady that help me order them. I wish I had there names so I could give them the recognition they deserve. I have always loved Ace way or Lowe’s and am so happy to have a great placed to come when I need to do any home stuff.
Its always a pleasure to shop there! They have a courteous and knowedgeable staff that usually meet you at the door.Their prices are competitive with the big box stores, but why would you even want to go there??Keep up the good work and theyll have my business for the next 32 years as theyve had for the last 32!!
Great place to go for your needs if you need a couple bolts or screws or anything like that and dont want to have to buy a whole box definitely get it here
Always nice and helpful
The Staff is excellent and will help you as soon as you walk in the door. Service like this is hard to find these days. I will keep going back. Keep up the great work.
Awesome family owned hardware store with very knowledgeable staff members. The attitudes and service mentality is stellar. I had the pleasure of meeting the owner and she is Awesome as well. Always a pleasurable experience, free of hassels, enriched with quality people and quality products. The staff members actually want to help you with whatever your fix-it project may be. If you are looking for the best hardware store around, your search is complete. Even if the urge strikes you to ask to kiss the Blarney Stone, please refrain. Truly a ten star award winning business. ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Great customer service. Buying local is the only way to go!
Would loved to have shopped there, but couldnt--people werent wearing masks. The cashier had one on; however it was pulled down below her nose. I had to turn around and leave.
Good customer service but do not use there refers.
Great service from all of the staff. Love having a local hardware store nearby.
Always able to assist, very convenient. Staff is very knowledgeable
It was a Very Good Place, I Enjoyed it a Lot
Extremely helpful, attentive, and knowledgeable staff. I love coming to this hardware store so I can stay away from the big box. Selection and amount of stock are always on point! Thanks for always taking care of me!
First visit. Great store with just about everything and more. Very helpful staff throughout the store. Spacious aisles well stocked!
To expensive. Tomato plants 18 dollars. Same size somewhere else for 7.99.
This place has everything and great people to help.
I wish I could give more than 5 stars! Everyone there is always knowledgeable and helpful. It is our go-to place for projects we have around the house or yard. We appreciate your store and your staff!
You can always find anything you need here, and if they dont have it they will find it for you. They have the best selection of hardware and other specialty items. Love to go to the store!
My wife is painting cabinets in our house and needed some sound advice on paint, after being told basically go find it yourself at Lowes we decided to try and catch them 15 minutes before closing tonight. Needless to say the wife is thrilled, she got some great advice from two helpful and knowledgeable gentleman and they gave us a discount on the paint and were more than happy to help and not rush us out the door. Great work Stewart Brothers.
Old fashioned Ma and Pa service. Its like walking into the 1970s with the unmatched service and friendly staff. if you cant find it anywhere else.... Its probably at Stewart Brothers.
These books were extremely helpful and getting me what I needed. They were friendly and courteous and I was in-and-out of there in record time! I dont think Ill ever go to a lowes or home depot again
Always have what you need.
Everyone is extremely helpful here. It’s a stark and welcome contrast compared to the 2 big box stores. Great selection and reasonable prices too.
Great business! They have just about everything you could ever need and theyre always very friendly, knowledgeable and helpful!
Nice people there. Bought some fertilizer and they loaded my truck for me. Local mom and pops. Love supporting them
A great hardware store with that old fashioned country feel. The staff will listen and help you find what you need. Keep up the good work. 👍👍
The absolute best hardware store in Memphis. They have just about everything you will need and some. They have an incredibly friendly staff that is very knowledgeable about the products they sell. I would highly recommend them over any big box store! Shop local and support your local businesses. Give stewart brothers a try.
If you cant find what you need here, then you dont need it. Super helpful and knowledgeable folks and very competitive prices.
Small town business with knowledgable helpful employees. Always have what we need.
Wonderful people and a great inventory. I have done business with these folks for 25 years and I have never been disappointed. Hardware done right.
I watched my daughters dog and he chewed the doorknob and locked himself in the bedroom. I called Stewart Brothers and they helped me over the phone I really appreciate them.
Crystal 🔮 at Kroger Arlington reminded me that their winter plants were on sale
I was in need of a locksmith very quick as I had locked myself out of my house and they were very responsive, professional and courteous! I recommend them for their prompt response time and professionalism! Great job!!
Great people and very good facility. They have always had the most hardware when it comes to odds and ends. Love this hardware shop even though its a bit out the way to drive to.
Great family owned local hardware store. Lots of stuff for many projects. Staff is super friendly and helpful. I go here on a regular basis for work and personal purchases.
If youre looking for a great local hardware and garden store, this is the place. They are super helpful and friendly here. I highly recommend them.
A great neighborhood hardware store that carries most items needed for small and large home repair, friendly service with readily available that will assist in finding needed items. Most of the time it is a quick in and out.
This store contains hardware and household items of all shapes and sizes in tiny or super sizes quantities. The staff is helpful and pleasant. My new fav local store!
Always excellent customer service
Awesome place will be going back for sure the got it all
I really like this place. If you need anything, the folks are ready to help
I have never been to a better hardware store. The service and attention of the staff was excellent, beyond expectations. I now have a new hardware store!
Very friendly and helpful staff
I love the fact that there is someone there to GLADLY help you find what you are looking for. You dont have to walk around looking helpless because someone will always ask if you need any assistance. HIGHLY RECOMMEND!
Its a hardware store thats up to date but it reminds you of the old days where you can go in and just about find anything youre looking for
Pleasant atmosphere, great service, love it! I got keys made and got out in no time!
I have been to the small engine shop 3 times in the past 5 days and it has been closed every time. One time the guy went home early, another he was on break, and one time it was just locked. I would save yourself a headache and look somewhere else for small engine repair needs.
WILL DEFINITELY RECOMMEND!Russ was a lifesaver. Solved the problem in half the time we expected. He was friendly, courteous. In a stressful situation, he was able to make us laugh. He turned a potential nightmare into just a little hiccup.
Knowledge and kind. So helpful. Places like this should be the standard over any lowes or home depot.
Always helpful and they have stuff in stock you normally couldnt find in a huge chain.
Love this place. One of the few places to have glass cut