Great service my sells person Brittni was excellent. Very friendly and customer service was great.
Came to get one thing fixed, and they fix something that had nothing to do with the problem I was having. So I literally left with the same problem after spending 1500+ . I wouldn’t recommend. Seem to me as if they were only interested in getting the most money out of you as possible! Not fixing the actual problem you bring your car in for .
I had a great experience today, i love their customer service, reliable, dependable and speedy service. Thank you Brittni for you help. The F& I manager Ismail Pyarali is amazing also step right in and finished up the deal. Go check them out when you’re looking for your next car or truck.
Very Easy Process Buying My First Car !! Ismail And Brian Helped Me Make A Decision That Was Better For Me Financially And Long Term. I Referred To Memphis Luxury Motors By My Parents Who Both Purchased 2 BMW Cars From Them. Highly Recommend
The duo of ismail in finance and Brian in sales is the best in Memphis.. hands down
I tried alot of our Dealerships but Memphis luxury motors did thier job. Ismail Pyarali 😊 in finance helped me get into the car I wanted...... Wonderful Experience thank you Brian and Nooris
Friendly place. I didnt buy the truck, but they were accommodating.
I went looking for cars that I saw online. Ellen was a real great help. I recommend to anyone to go through her. She was very thorough, patient, considerate of my young daughter that I had with me and very helpful and speedy throughout the whole process. If you go to Memphis Luxury Motors, i advise you to ask for Ellen. She is on top of her game, knowledgeable, professional, and very nice to handle business with. The dealership surely has a great asset with her. Thanks Ellen, and keep up the great work!
This was a very great experience. Ismail Pyarali made sure I had Everything I needed and wanted before walking out the door... Brain was a great help on picking the best ride for my personality...If you’re in need a good salesman please stop in to see these wonderful guys. Happy Holidays 🥰
I was able to shop, buy and ride in a matter of hours. I looked for a car at 2pm, got off work at 5:00, got to the dealership at 6:30 and was driving at 7:30. Best experience in buying ever. Keisha was an awesome sales rep and Asmail handled the financing. Great customer service handled with professionalism
If I could give them zero stars I would...We bought a 2014 3 series BMW from this dealership over a month ago with a headlamp malfunction alert active on the vehicle. The dealership had a promise to fix in the contract. The manager Ismail told us to come get the vehicle stating it was fixed the day after we purchased it. The light was working but the headlamp alert was still active. We returned the vehicle for him to take it to BMW for repair. He actually wanted us to take the vehicle as if it was fixed with the active headlamp alert stating “it works”. (Would you take a vehicle with the check engine light active and let someone tell you “it’s running”?!) long story short we have gotten the run around it’s a month and a half later (one car note has been paid for a car we have only driven one day) and we still do not have our vehicle. The manager Ismail had the audacity to tell us after they have had the car for over a month that he will have someone else in house to take a look at it now instead of taking it to BMW as promised. Oh, he offered a free oil change for the inconvenience. No, I need the money back for the first car note we paid and the inconvenience of not having a car we purchased over a month ago. This dealership is a joke. Do not let these fake reviews fool you. Seriously!
Bad Service billed me for a car that’s I don’t have in my possession. Please Don’t Go There!!!
I came from LR AR to buy my car! I was not disappointed!!! I worked w Ismail he was very pleasant & detailed! Very nice experience! Try them out!!! Good guys to work with !
From the minute I walked in Ellen greeted me with a smile and made me feel right home! She explained how their system works and I immediately felt comfortable enough to go ahead and do my application. Ellen explained everything in detail about finance and even more so on the specific vehicle I wanted! She patiently explained every single detail of my new car and went as far as printing out all the specifications of my car to keep on hand! Once I went into the finance office I met Ismail and he went above and beyond to make sure I was able to go home in my new car with the down payment I had in my budget! Ismail called the bank and went over my information with them and they ended up working with us so I could get it today! Come see Ellen and Ismail! They will take good care of you!
Ive been hearing about Ellen while Ive been looking around for a 7 series BMW. I called her today and she was able to schedule my appointment quickly. Once I made it to the dealership she was very friendly, professional & very knowledgeable on the car that I wanted. She took the time to really explain the finance system and explained in detail about how I can continue building my credit with my auto loan. I havent felt comfortable enough submitting an app at any other dealership until today. This is my first auto loan. Ellen and Ismail, the finance manager, did an EXCELLENT job! Not only did I get a great deal on my new 7 series BMW, I understand the different factors that go into building credit and Ismail explained all of the details of my loan in a way that I could really understand it. That type of customer service is rare these days!I recommend this dealership 10000% !! Ask for Ellen and Ismail! They will make all your worries about financing a car go away and work hard to get the best deal for their customers!! They changed my perspective on car sales people.
Ellen went above and beyond in her job. Excellent customer service, communication and was a fun person to work with. My husband has medical issues and she decontaminated the entire lobby before we arrived. Highly recommend and hope she’s still here when we need another vehicle! Thank you for everything Ellen!
Charles and Ismail are very efficient in the whole sales process. Worked with us to make sure we had a peace of mind when purchasing. They went out of their way to let my own auto mechanic inspect it for us prior to buying. The whole process was easy. They arent pushy and always try to help out with getting the price we were comfortable with. You definitely are coming to the right place. Only a matter of time when other dealerships will feel threatened by this dynamic duo. You wont regret buying here. Thanks guys!
I was under a litt pressure because time wasnt on my side. I looked up what I was looking for and Memphis Luxury Motors had it. Got there and the financial manager Ismail Pyarali was nothing short of amazing. I am highly satisfied and very excited about my purchase. Thank u sooo much Memphis Luxury Motors.
I would recommend Ellen to anyone, I’m a first time car owner and she knew this so she provided a lot of details when it came to the car, when other sales associates wouldn’t have gone the extra mile as she did, and showed me what a great value car I was getting. My parents are monolingual Spanish speakers and she even took an extra step as to translating the Carfax details to Spanish for them and printed it out. I was very satisfied with the service I received BOTH days!
I am from NC and came across this place that has a car I was wanting . Let me say that I would have never imagined going through with a purchase online just because you never know what you are getting . However, working with Ellen was amazing !! She was kind, answered all of my questions and went above and beyond to make this process smooth as possible. Ellen is a true gem and I can honestly say I am thankful to have her as my sales person! Ishamal was also very helpful and friendly as well .
Great service, worked to get me in the car I wanted at the price I wanted. Ismail was very informative and patient. Wonderful experience!!
Ellen Lensing was my sales person and she was ABSOLUTELY wonderful! She got me the exact car I wanted, no damages, excellent pricing and quotes! Ishmael was perfect with the financing and making sure I got approved! Great company location and I’m so grateful for them thank you!!!!!!
Excellent customer service! Very knowledgeable finance manager (Ismail Pyarali)Very patient and courteous! I cannot express the gratitude... Sales person(Ellen Lensing) extremely nice and very prompt response!!
Ellen and Ismail were amazing and we’re very attentive . They got me out of here in the car i thought I couldn’t get with an amazing interest rate. Make sure you go see them if you’re looking for a good quality car.
My daughter was desperate to find a car and was discouraged thinking she wouldnt be able to get one. Ellen and the Finance Guy (dont know his name) at Memphis Luxury Motors made it happen. They worked diligently with lenders to get her into a car. The wait was long but worth it. They stayed past their closing time to assist us. Ellen explained their process for loan approval in detail and any other steps she thought needed clarification. My daughter now has a beautiful blue 2017 Honda Civic thanks to Memphis Luxury Motors on Mt. Moriah.
Very smooth process. Would recommend. Just have patience and they will take care of you. Nice inventory and friendly.
Ismali is the guy who does the financing he’s a great help and he gets his job done with a smile 😊 and kianna was amazing I would highly highly highly recommend this place.
Ismail Pyarali was absolutely amazing at helping me get the best deal on my dream car! Definitely would recommend coming to this guy if you need help with finding a car and finances that would work for you! The company pens could be a little better though.. dull points.. Overall very happy with my experience and new car!
We had a great experience. Ismail and Ellen were very knowledgeable, attentive, and courteous. We will definitely purchase here again.
Great Service!! First time buying process made EXTREMELY easy with Kianna and Ismails help. Definitely recommend them for anybody trying to finance and they have a great selection of cars
My wife and I bought our Lexus here in July. We’ve been back and forth on a correct Title Application since then. Took them a month to even send the paper work to get the initial tag, then when we did try and get a tag the title app was wrong. We can’t even drive our vehicle legally. Fed ex label was created on the 5th to get this sent to me. Still hasn’t been shipped. This is poor service if Ive ever seen it. I’ve bought 30 vehicles or more over the years this is absurd.
Ellen was so polite, and helpful! Im more than satisfied with my new vehicle. Keep up the good work Ellen!
Ismail and Kianna made my first time purchase an amazing experience !
I had a great experience with Kianna and Ismail. They made the process of purchasing my vehicle very smooth. I will recommend anyone to shop with them.
I had a wonderful experience the sales staff was great! I recommend this dealership to anyone in the market for a for a vehicle. I flew over 500 miles to pickup my new vehicle.
Ismail was great in helping me get my dream car! I’m a first time buyer so the odds were really thought but he helped me out so much and made sure I was driving off the lot. 😊
Ismail and Charles were GREAT, this was a 1 day process, I came in to test drive vehicle and fell in love! Very helpful during my process. If you a looking for a great car with great miles & a great price, THIS is your place!
Ismail Pyarali did an excellent job with our car financing. His sweet demeanor throughout the process was beyond compare. The GM Hussein was present and shared a wealth of valuable information. My salesman Brian Sarma was very knowledgeable in regards to Honda’s. The entire experience was great and I highly recommend this dealership to anyone in the market for a new car.
I got a 2016 Dodge Dart . Ismail and Charles where every patient with me as we had to try many different ways to get the prices where i need them to be. Not one time did they rush me . Made sure I got everything i asked for with no problems. They was every good with answering the phone and calling me back if they missed my call. Car every nice and clean on the inside. I highly recommend these guys if you are looking for a good new or used vehicle.
Great services at Memphis Luxury Motors working with Ismail and Brian. Great Customer Service. We will be back. We will definitely refer others.
It was a pleasure dealing with Ellen. She made me feel comfortable and I never felt pressured. Ismail explained all of my options and after he got through, it was clear I was buying this Honda Civic. Thanks for everything!
This was and is THE BEST car buying experience I’ve ever had!!! I want to personally thank and shout out Ismail and Kianna for all the wonderful work they did helping me. They weren’t pushy or overbearing at all!!! Very calm, and pleasant experience!!! Thank you both!!
Ismail and Brian were very nice and I love my car. I didn’t have to wait a long time.
I recently bought my Honda Civic here and the experience was great. Charles and Ismail were proficient and courteous. I did not feel pressured in the slightest and I got an awesome deal on my vehicle. I highly recommend shopping here.
Wonderful customer service. Brian was my salesman and Ismail took care of the rest. Come to Memphis Luxury Motors, beautiful vehicles great price!!!!😀😀😀
I purchased my 2016 Honda Civic from Memphis Luxury Motors and the process was quick and smooth! Charles was our salesman and was awesome! Charles did an amazing job answering the questions we had and was available 24/7 if we had any remaining concerns! If you’re looking for a new ride, I would recommend this place!
Ellen really help me, she got me the car I wanted with NO hassle . Ismail also did a phenomenal job 👏🏽 best dealership ever no run arounds no nothing would most definitely recommend people to go there . thanks you guys !!!!
I purchased a 2017 Toyota Camry with 53000 miles at an exceptional rate! The staff is very friendly and helps you with all questions. They were very willing to give us the best deal and I for sure got a great one. Exceptional place with exceptional price!! Go here and you will not regret.
Overall great service . Charles and Ismail were both amazing in helping me get my new vehicle. They work with you to put you in a new car. Strongly recommend you to come see them. There car prices are reasonable and they won’t put you in a bind .
I love my new ride! Memphis Luxury Motors is new to the area but already have locations in Birmingham. The owner and dealer were very kind to us as their first customer. They were not only upfront, but also personable and transparent about the car buying process. Not pushy about sales either. If you’re looking for a car—check em out!
It was a easy and fast buying experience. I was financed with a great rate. Charles and Ismail were really helpful. Amazing price:)
Great fast service!Everything was run extremely well and it made the knee knocking, anxious experience of buying a car a breeze!Ismail was beyond helpful with all of the financial information and incredibly clear with everything I needed to know.And Brian went above and beyond to make sure I was comfortable and that I got to test drive every car I came to see.Easy sale, I am excited to work with them again.
Great prices and service. Passed MANY dealerships on our 3 hour drive here. Glad we kept driving because Charles and Ismail made it worth the drive!
I had an amazing experience at Memphis Luxury Motors! From the time I spoke to Charles over the phone I knew it picked the right place to buy my Lexus IS250. Ismail was so helpful in the finance department and they both made sure I was knowledgeable about the entire process. Great people, great car buying experience!👍🏽
This a great place to get your car. Ismail Pyarali helped me get the car I wanted great customer service. Love my new car.
Ismail help me with my first time buyer with a car and was real nice. Fast and easy Process.
Very helpful and professional. Very quick and professional service. Thanks Ismail Pyarali and Brian!!
I was a first time buyer, and Memphis Luxury Motors got me approved for a car very quickly! The service is so friendly. I will highly recommend anyone to become a first time buyer like myself at Memphis Luxury Motors.
I was so glad I made the drive to Memphis Luxury Motors. Charles was exceptional and so extremely professional. He tirelessly worked to get me into the car of my dreams. I highly recommend Memphis Luxury Motors for any of your car buying needs.
Easy car- buying experience. Charles is an excellent service provider and was the man to see. MLM made the 2 hour out- of- state care ride worth it!
Ismail was a great help! Charles was amazing! The entire experience was easy and fast. I would definitely recommend this dealership!!!
Excellent selection, competitive prices, very nice people (Ellen and Ismail).
Ismail And Ellen Were A Big Help The Service Was GREAT !
Update: It has been several months since purchasing my vehicle and we started to notice some things that weren’t right. 1st my tag was supposed to be included with the purchase of the vehicle. The dealer took so long to send the payment that the drive out tag expired. I was told by the dealer that there was nothing he could do. I had to practically sit in the office and refuse to leave until they printed me another drive out tag. Once the payment was sent and I went to pick up my tag from the DMV, I was told that I had to pay an additional $200 because the check the dealer sent was short by that amount. In addition to that, my car paint has started to peel off in various areas revealing a botched paint job. And the brakes continued to squeak after purchasing the car. We we told that it was doing that only because the car had been sitting up and not being driven on a regular basis. There was also a panel under the front carriage of the car that began to scrap the ground. What I initially described as a great purchasing experience has turned out to be not so great.Now to be fair, there were some things that they did well, however this overshadows that.
Charles and Ismail were very nice helpful and entertaining. I drove from Murfreesboro to Memphis. It was well worth the drive. I highly recommend them.
I called and talked to Ellen. She was asking for one a certain amount I came in and she really made it work she Was Very Sweet Very Helpful Now I got my Cadillac thanks you guys ...
Financed with lowly monthly payments. Even guided me through on how to drive my first stick shift. Highly recommended, no strings attached
If there were more stars to give I would. Exceptional team effort by Ismail and Charles. Very helpful and informative. They really go the extra mile for you. Highly recommended.
Great service from Brian, whom introducd the car to me. Exceptionally easy process on the sales end from IsmailIf another car is ever needed will definitely return.
My husband and I received true red carpet treatment at Memphis Luxury Motors. We worked with Charles and Ismail and they were extremely helpful. Unfortunately, our trade in vehicle wouldn’t start, needless to say, despite the embarrassment on our part, we were able to trade in our lemon for a 2016 beautiful Odyssey! Thanks for your help!
The staff are very patient, helpful and knowledgeable. Their office and lot are clean and well organized. Buying from them is a great experience
Ismail, Was GREAT!!! Super funny & made sure I left the lot satisfied
Absolutely love the inventory!! Charles & Ismail were outstanding. Will definitely return when I’m in the market again.
Ismail and Brian kept in contact with me for the few days I had to wait to be able to make the trip, great car buying experience, gave me more than what I was expecting from our Lexus. KEEP READING.Follow up- 3 months have passed and I still do not have the title paperwork that is correct and necessary for not only my lender but to obtain a tag. After months of requesting the paperwork be sent to my lender (and the lender asking for simple corrections to be made to the paperwork) here we are and Ismail won’t even return a phone call or a text to my husband. All this after he sent my husband a photo of the fedex label he created and stated he was mailing this documentation to our house on October 5th. It is now 9 days later (we live 2 hours from the dealership so even snail mail could have made it by now) and we still don’t have anything and the tracking still says label created but nothing else. I have not been able to get a tag and cannot get anymore temporary tags (after taking half a day off work to drive to the courthouse and get the two I was allowed to obtain) due to the timeframe since I purchased the vehicle. So now I can’t even legally drive my car due to this. Apparently we are going to get attorneys involved to get it. Ridiculous!!
This place is a GRAB!!From getting the best price to the best interest rate, Ismail helped us out with every step. The environment and place is neat and you’ll not walk out of the door without a great deal!Thank you Luxury Motors!
Great car shopping experience. Highly professional and courteous! Ismail and Charles were great.
Excellent Service and very Friendly Crew!Charles got me into a Boston Red 2016 Hyundai Accent SE, and Ismail finalized the deal and got me out on the road the next day! I am very pleased with my new car, and I would recommend anyone come to check out their variety of cars to choose from. I would and shall return to Memphis Luxury Motors in the future!
Memphis Luxury Motors is a first rate place to purchase a vehicle! Our sales agent, Charles, was very knowledgeable, very personable AND very patient with us. Low pressure, clean and comfortable surroundings, and a pleasant afternoon made for a great experience for us. Any future vehicle search for us will start here!
Ismail was excellent to work with. He was very professional and courteous. Made everything seem very easy.
Experience was good and quick. I got helped by Ismail and got the vehicle I wanted.
First time buyer great service helped by ismail and Brian great workers very satisfied they will get you a great deal !!!
Ismail Pyarali was a great salesman thanks for your great service....
The car buying process was easy with no haggle pricing and low pressure sales men. Paperwork was easy and straightforward.
Pretty easy buying experience. If you’re looking for a car, check them out. Really friendly and pretty good customer service.
I had a great experience at Memphis Luxury Motors. Charles and Ismail were very professional in handling my auto loan. Charles helped me pick out a really nice Elantra that I’m so thrilled with. I would definitely recommend anyone and everyone check them out for their next vehicle!
I am so pleased with Ismail and Bryan work. They know how to take care of their customers. I thought I wasn’t go get a car but they did everything to make sure I got one.
Ismail and Bryan helped me get my fist car easy process and informative
Charlie and Ismael were fun to deal with. I would recommend to come and check out their nice selection of vehicles.
They were very patient with me. I love the SUV. Kianna contacted me about the vehicle I was inquiring but Ismail Pyarali did the most. He is the best and very polite... I thank you...
This was a car buying experience definitely worth while. Charles and staff were friendly and professional and the service was quick and absolutely great!!! Complete 5/5!!!
This car buying experience was the best! My credit was poor and I am telling you that they still gave me a decent intress rate, come see Charles and Ismail they will do a great deal for you.
Brian and Ismail were freaking awesome! Helped me purchase my first car, and it even came with a warranty!
Had an excellent experience! Was very helpful.
Great experience, got exactly what we were looking for at a great deal. Charles and Ismail helped us get everything in order and on the road in no time flat, Id recommend them to everyone whos in the market for a nice car at good cost.
Thank you Charles and Ismail for making it happen for me despite some unforeseen hurdles. You made the drive from Nashville to Memphis worth it.I hope to be very happy with this purchase and I wish you both the best of luck!Thank you for all youve done today. Bendiciones!
Isnail and Brian really we men of their words and helped when everyone else turned me down!!! I highly recommend them because if they helped me they can help anyone!!!!!
Ismail is wonderful and very professional. We will definitely buy again from him.
I received great service from Ismail Pyarali and Brian Sarna in the purchased of my 2016 Honda Civic!! Go see them for all of your car needs.
My husband bought a car from this dealership. Fast and professional. Drove 1.5 hrs to Memphis to find this car!
Ismail Pyarali help me finance my first car. Awesome & professional customer service.