I went in for an alignment but they made me aware of other things I needed before I could get that done. It only took like two days and my baby is way better now. I plan on getting some more minor work done to get my car all the way fixed up. Thanks guys I feel way safer driving these Memphis streets.

I had a blow out on 1-40 East. I called Carson Frame and Alignment Services and they had me back on the road in a couple of hours. They took their time and checked everything I asked them to. I definitely recommend and will be returning for more services.

Fixed our tire puncture without any problems. Though it did take a while. Still a good garage.

Professinal, well-experienced, personal service, with integrity that money can’t buy. Carson Frame & Alignment should be everyone’s first choice for your tire, alignment, and automotive care needs. They really are the best!

Great personnel; keep you informed; excellent work. Thought I was driving a brand new car off the lot. Highly recommend!!! +++++

Turned out I didnt need anything major done this time, but I will return if I ever do. Very friendly and helpful.

Best customer service! Very helpful people, they were quick and fast and reasonable at price! I would go there first anytime if I need any repairs on cars! They helped me and I got things done in 30 min when others asked me to wait for 2 days!

Great place to get mechanic work.. I recommend their work..4.5

Very professional and courteous and there work is excellent a little pricey but you cant beat good work 👍🏾👍🏾

Like it they fixes on my car need a little more work done

Excellent experience. Scheduled my truck for an alignment and brought it in and they were quick, polite, their mechanics have been with them a long time not some rookie mechanics. Was told i needed an upper control arm and it would take a couple of hours. They had me out in about an hour. I would recommend this shop to anyone.

This family owned business is totally awesome and professional. Mr. Carson is knowledgeable about cars and the mechanics. He and his staff are attentive to detail. He listens to your car issues and then his team goes to work to solve them. No work is done without consulting with the car owner. My car was repaired quickly but the repairs were not rushed through just to get to the next job. His pricing is in line with the car repair/labor/parts table. Ive not had to take my vehicle back for a redo on anything Carson Frame and Alignment has done. Ive used them for oil changes, safety checks, tire rotation/ alignments and body work. Try Carson Frame and Alignment its worth you and your familys safety.

I brought in a vehicle with frame damage and mr Carson got it repaired like nothing was damaged. They replaced my motor mounts and aligned the vehicle. I would highly recommend this shop.

Great work true experts

I love their professionalism and they care about their customers. I only received an estimate and they where sincere and honest. A team of great people super followup. I will return and recommend them highly.

I called ahead of time asking how long it would be for an oil change and let them know that my car is through enterprise EFleet they told me that was not an issue and that they accepted EFleet. Once I came back to pick up my car the guy in the office was very slow on getting to me then acted like he knew nothing about the EFleet program they are a part of. He then raised his voice with me and told me I would have to pay out of pocket because he didn’t know how to do EFleet. He also continuously kept calling me “young man” which I find very disrespectful. When I asked why he was being hateful with me he claimed it was because I had an attitude first and he wouldn’t be giving me my car back. Finally he let me leave with my car. I would not recommend this place under any circumstance. Go to the big chains where they get you in and out quickly

Very good. I was in and out in no time. I strongly recommend

They did a good job ! Was n and out within an hour.

Experienced, reasonably priced, & honest. I had a dealership tell me I needed front end work at a cost of $1,200. Took it to Carson, they couldnt find any problems. That was over 30,000 miles ago.

Got hit by an ambulance (non emergency) at Whitehaven Shopping Plaza going about 10mph. At such a low speed, my front driver side was totaled and I had an alignment issue that caused my front passenger tire to show the steel thread after 200 or so miles. Small incident, large consequences. Got an estimate performed by a great staff. Heres the photos I have so far. Currently waiting while they see whats going on.

Family business. Great service. The owner may come off as grouchy and mean but he has a heart and will work things out with you.

Really sweet family business. We were in a pinch on a long road trip and needed a tire fast. They quoted us for three different options, talked us through the differences and got it done within the hour.

Fantastic, honest, and reliable customer service! They fixed the door leak on our older car and charged us nothing. Im blown away by their kindness!

Good people. Very skilled domestic car mechanics.

This shop is crooked. Took vehicle for repair, charged 3.5 hours labor for job that took less than 2 hours. I disputed the labor costs and the owner then wants to spout off about how he has been in business for so long. Yes, as a crook. Recommend strongly that you avoid using this shop.I tried not to give any stars, but will not accept the post, if none are given.

Flat tire repair cost me 3 hours and $74!I called this shop in advance and asked about flat tire repair. Was advised that it will be ~$30 with tax included.So, I stopped by and they took the tire off from the wheel. We found one screw that punched the inner tube and on the top…. We found that the tech has made two small additional holes in the inner tube while dismounting the tire from the wheel!The shop owner has told me to pay...... $60 because it is a trailer! I confronted him that I did call ahead and was informed about $30 cost for that repair...... The shop owner started yelling ...”You’ve got a quality service! I am not lowering the price! We are in business for a many years and we provide high quality service!”..... I had to listen that screaming for several minutes and after when he got a bit tired screaming I told him again that I called his shop 20-minutes ahead and was told that this repair will cost me ~$30. In response the shop owner started to scream again... ” I don’t care what estimate you’ve got, you just received a quality service and have to pay $60... I don’t care if my employee has gave you incorrect estimate, I am not going to compensate you for my employee’s mistake and I wouldn’t pay $30 out of my pocket! Go ahead and ask my employee if she is willing to pay you!”...So, I just signed the credit card receipt and left. Well, 20 minutes later I was back because that tire was leaking air. There was another (one more) new damage done to the inner tube by he shop tech while he was mounting that tire back on the wheel after repairs.The shop owner told me that it is my fault and he cannot repair it and I have to buy a new inner tube…. Additional $14....P.S. #1 So, I am ready to take off and the tech tells me that in his opinion it was not a good idea to repair that tire from the beginning because it is very old and the tread has a lot of cracks and will start separating soon..... So, 3 hours, $74 and at the end I went to another shop to get a new tire for $79.99.P.S. #2 At another tire shop people were able to replace all four (4) tires without damaging inner tubes.I am very disappointed with Carson Frame & Alignment shop. Unprofessional service, and very mean shop owner. Wouldn’t recommend this place to anyone.

I just got my 94 f350 truck repair there for a crack on the frame were the steering gear boxes is bolted at everything went well and had the alignment done only had to return one shortly after leaving for a slight adjustment this small family owned business thats been there since 1971 do great service and has a good reputation and like I said its been there since 71 and the face of the building itself is shows its age I think it would look nicer if it was freshen up but you dont have to look good to be good

An excellent mechanic knew exactly what he was doing

Professional curious and eager to please the customer

Excellent service Everytime Ive needed work done.

Great people and great service. A family owned company.

Quick, courteous service - made my car stop vibrating.

Competent and honest. I was happy to find them.

The got me right in to fix a tire. Reasonable price.

Expert service an skills!

Went in for a wheel alignment. They did the job. They were pretty expensive though.

I found this company to be capable, prompt, and responsive.

Great service & really nice folk

Get your new tires and a oil change!

Don Carson is a great person to work with

Super great service!

Excellent job!!

Straight

Well