Todd did a great installation. I’m quite impressed! I thought we were going to have to purchase a while new door. Nope. This crew got it fixed. Although the order took about three weeks to complete, they called with updates along the way.

Absolutely amazing experience. Bret was very professional and knowledgeable. Job was done quickly and the results were beyond my expectations.

Brandon installed my windows today and he did an amazing job! He called me on the way and showed up at the exact time he said he would.The installation was very fast and Brandon cleaned up after himself, it looks like ne was never here. He even hooked up my home security system again on my windows and changed my locks so that all the windows would have the same locks.All in all, Brandon was the best technician I could have asked for and I highly recommend him.

Fantastic experience with Glass Doctor! My glass had to be special ordered and took a while to come in, but I received continuous updates along the way. Everyone I spoke to was so nice, and I appreciated that they kept me informed. Brandon and Jimmy did the installation, and they were great, very professional and very nice. They were in and out very quickly. Highly recommend!

I had an unexpected glass break in my living room. Contacted The Glass Doctor and these guys were here in 30 minutes! Brandon did an exceptional job of explaining the repair and getting it done fast! Professional, courteous and extremely attentive to detail. Would most certainly use these guys again!

Glass doctor is a great, professional and quality glass repair shop. They got me in and fixed my rx350 front windshield in a very quick manner. The office is clean and everybody was nice and professional! Highly recommend!

I would like to commend the Glass Doctor tech Todd in Memphis. I had a storm window needing replacement. The replacement window pane that arrived last week was too large. Todd took the initiative to fix the issue by right sizing the window in the shop and had it ready to install a week later (much earlier than estimated). Thank you Todd!

Starting w the call to see if they could help me, Colby was awesome. She was professional and courteous, as well as patient. She got me a good quote immediately, then got me a firm appointment time. Job well done! Then Brandon Smith and Todd Avery showed up for the replacements, earlier than expected, which was good for me. They were also professional, courteous, and told me what to expect. The guys met all my expectations and more. They dove in head first and got the job done. I went ahead and booked them for a 2nd job while they were there, based 100% on Todds communication and commitment to getting the job done timely and professionally. I would use Glass Doctor of Memphis again in a heart beat.

I love my experience and would recommend to anyone and it not expensive and quality is great, Trent was extremely careful with my car and the team was extremely nice and friendly. Thanks Trent for careful reinstalling my windshield

This morning we got a new window installed by Bret and Brandon, the service they provided was the outstanding. Thank you both for the great customer service.

Bret was awesome, called to let me know exactly when he would be at my house and called when he was at the door 5 minutes early!! He really worked with me on the price and started the install right away, it’s perfect. Got that taken care of thanks to Bret at Glass doctors!

This was my second time using Glass Doctor. From the receptionist who answers the calls to the techs that come to your home, they are always very friendly, professional, and knowledgeable. The glass that we needed had to be ordered. It only took a few days to come in and was immediately installed the day after the glass arrived. I highly recommend Glass Doctor to anyone who is in need of glass installation.

This company took responsibility for issues I was having during the last week of my 1 year warranty and Corrected the problem! I will use them again. Thank you Kendel and Trent for taking care of the issue and handling it in a professionalism manner.

Glass Doctor was careful to fully understand my spec / meaurements for glass over the phone. They cut exactly what I wanted. I picked it up within 2 weeks of my order. Everything fit perfectly in my china cabinet and two end tables.

Had a broken window in the kitchen and called Glass Doctor. They came out literally next day and repaired it like new. Couldn’t have been easier. Highly recommend them.

Great experience. Bret did a great job. 5 stars would recommend.

I will try to keep this brief, but I just cannot say enough good things about this company, the owner Barry, and the craftsman Jose that they sent to our house (who is Italian/South American and speaks perfect English).We are renting a house, and my husband recently threw a rock (with the lawn mower), at the side door which has a large, wood-latticed window in it and cracked it to pieces. To replace the door would have cost $1800, so I went in search of someone who could replace the double-paned window on Facebook. Glass Doctor had the highest reviews, so I sent a message not really expecting to hear back soon because it was late in the evening on a weekend. However, Barry responded to my inquiry almost immediately and we set up a time for him to come out and look at it. He came out the following Monday and was himself so joyful and sweet. He surveyed the damage and assessed the ability to replace the window and determined that it could be done. We were forewarned that it would be costly and difficult (which it was, but still cheaper than a new door). He ordered the window, which took about two weeks to come in, then scheduled a time for Jose to come out and fix it. Jose came to the house perfectly within the time frame given, and wearing a mask as I requested. He immediately got to work and, bless him, although he was sweltering in the summer heat he didnt even take a break. He was so very pleasant and polite and struck up a conversation with my husband about Italy and my husband even got to practice a little of his Italian.Bottom line, Jose essentially REBUILT the wood lattice on the door and reinstalled the window so well that you can not even tell anything ever happened. Im beyond impressed by the professionalism, kindness and attentiveness of everyone with whom I dealt at Glass Doctor of Memphis and I can not recommend them highly enough. If you need complicated (or uncomplicated) glass work done, call Barry and ask for Jose!

Great experience and very quick. We purchased a home with a broken window that was not helping the curb appeal. Brandon Powers came over, looked at it and gave us a very good price, so we went with him. It just got installed and looks great. Thanks Brandon.

On time. Technicians were very professional and friendly. Needed to order part. Good communication and finished the job in record time. Very pleased with the job.

Brandon was wonderful! Fast, efficient and courteous. Thanks so much!

I had an emergency situation at my home and needed to replace a window immediately. I was very aware that due to the pandemic over the past year, ordering anything custom would take quite a bit of time. My hope was going with Glass Doctor would be worth the extended wait time to ensure the job was done professionally. Not only were they able to speed up my request earlier than what I expected, the installation was done quickly and they performed clean up afterwards. With some additional follow up to reinstall the muttons to the new window, that was also installed very quickly with clean up afterwards. The installer wore a mask for all interactions and presence in my home as well. I will definitely use them again for an upcoming project with new window installation.

Glass Doctor of Memphis was so fast to respond and fix my window it surprised me. Jimmy did an amazing job and explained everything perfectly. I definitely know now who im calling for any future glass needs.

I called to get a quote. The price was affordable so they ordered the windshield without pay!! They called a few hours later to let me know the windshield was in. It took maybe 30 minutes and they were done!! They even cleaned the glass that was in my trunk! Service was awesome!

Definitely a 5 star experience. The company was professional, efficient, and did high quality work. I would absolutely recommend this company to all my friends and family. Thanks for providing an amazing service experience it was appreciated!

Excellent service, quick, and quality craftsmanship. I called on Wednesday and they were able to have a tech come out on Friday to replace one of the broken windows on my house. The tech was scheduled to arrive around 2pm, but showed up early and replaced my single pane window in under an hour. Tavery, the technician, showed up and got straight to it. He asked a few questions explained his process and wasted no time. I absolutely would recommend Glass Doctor to anyone needing a window repaired or fixed. Fair prices, responsive, professional, quick, and provide great craftsmanship. 10/10 ⭐

Visited online, not in person. Set an appointment through phone call. Great price, quality and expedient service! Definitely would request services in the future if needed!

Amanda made sure to get my emergency window order taken care of in a timely manner. Brandon came to replace my window. I am sooo thankful for the professionalism and great customer service!!! The quality of the work was great too. I will never use another glass company. Lifetime customer!!

Absolutely great customer service. My windshield had to be ordered and it was a difficult find and they kept me informed, called me on the phone, and make it happen in the best possible way. Highly recommended.

The customer service reps were great. The techs arrival time was exact, work was fast. Happy with the service definitely would recommend! Also cheapest windshield repair around!!

Jimmy was the technician who repaired a broken storm window pane at our home. Work was professional, Jimmy is a true professional, work was timely. We will use Glass Doctor in the future.

Very professional service from the time I walked into business. I explained my needs and they explained to me my options and with pricing. Everyone has been wonderful and I have been very pleased with the service.

This business is awesome! Very professional and great customer service! I recommend going for any glass installation needs! Thank you glass doctor!

Our family decided to use the Glass Doctor for installation of new frameless shower door. We price compared with 2 other companies but ultimately chose the Glass Doctor. I would definitely recommend them to anyone looking to use their service. Their install was quick and customer service was excellent. I really appreciated how they walked us through why they made certain recommendations so we could make informed decisions and that is truly what made them standout in terms of customer service.

They were prompt and very courteous. The window looked great when completed. Thank you for doing such a good job!

Great experience. Fixed a BB hole in one of our exterior windows, and replaced a broken window in one of our sashes. Will definitely use them again.

Tech call to say he was on his way 30 minutes after the 11-2 (3hr window). The company entered the wrong information on the invoice and acted if it was an ‘Act of God’ to email an invoice with the correct information. The work was quick but the customer service is terrible.

Thank you very much Yall did a wonderful job

Definitely quick service. Within a few hours of calling my windshield was done. Courteous and professional service. I highly recommend them.

I had 4 windows panels to be replaced. Juan did an excellent job.

They send someone to give me estimate and I agreed pay for it and hope soon be fixed.

Needed exact size panels cut for glass tile art pieces. Randy did an excellent job, was very pleasant and prompt. Very good customer service.

Needed to replace a fogged Home Depot window. Of course Home Depot never responded even after five requests from the store manager and from me.GLASS DOCTOR ANSWERED MY FIRST CALL, showed up on time, perfect job, cleaned up, and cost less than their estimate!!Juan was my tech and I give him and Glass Doctor the highest recommendation.Perfect job and great communication!

Glass Doctor is punctual, flexible and do awesome work.

Totally professional and great work dies not come cheap. A bit expensive, but the job was completed in a timely manner and absolutely professional work.

Sales and estimator...ExcellentInstall Team...AmazingOffice Scheduling...Abysmal.

First class organization. Went above and beyond to help. Would recommend them to everyone!!!

They was fast kind helpful I would recommend anyone to go there

Great team and easy to work with!

Marley was the best... she was very informative about the details. She told me what to expect. She had a very up beat personality and willing to help you out. Thanks Marley will recommend to all my friends.

They went above and beyond!They came and replaced my windshield while I was at work, I definitely recommend using Glass Doctor! I was impressed and thankful for the care and time they took!!! They were very friendly and knowledgeable. Definitely use them in the future!!! Thank you!

Needed 5 transom windows replaced, estimate happened quickly, windows were available exactly on the date I was informed they would be, Bob can out and did a very professional job installing them

This is a terrible company. I ordered my glass 8-18-2019 and was told it would be expedited due to my tight time frame. I waited and waited for the glass to come In.. i had to call to see what was taking so long...THEY broke it and had to reorder. Lady told me they cant expedite the order and the person who told me that in the beginning didnt know what they were talking about..Cost me money on the sale of my house due to the window not being done In time for closing. Was told i would be worked with on the price for the inconvenience. When they finally called to collect final payment I was informed that the invoice said NOT to take money off of the bill. New Window came in on the 25th of September and was just installed today 10-8-2019.

We contacted the Glass Doctor of Memphis to repair our bedroom window after a tree branch came through it. They came to measure and inspect the window on Friday and came back to install new glass the following Wednesday. We have hectic schedules and even though we had a glitch, they were here as promised. The window looks good andthe service was great. Todd Avery and Rod took great care of us providing friendly service, and attention to detail. Thanks to both of them and their manager Barry for getting this done at our convenience.

We had moisture trapped in a double pane window. After call Glass Doctor of Memphis, they were at our house the next day to take measurements and give us a free estimate. Less than a week later, the new window was installed.The installer, Juan Campisi, was fast, very professional and very friendly.Also, the lady answering their phone was very courteous and friendly, something I’m almost not used to anymore when calling a contractor.We are very happy with their service and will definitely use them again the next time we have a glass related problem!

I was in town, visiting family, and a friend recommended them to us because we had damage to our windshield while traveling. They responded quickly, and professionally! Very happy with their services, and highly recommend them!

Quick, efficient, and cheerful. Excellent experience.

We had an accident and a broken window and Juan was able to come out almost immediately to replace the glass. He was friendly and courteous and did a wonderful job repairing the window. We were so thankful for the quick response. Would highly recommend Juan and Glass Doctor of Memphis. Thank you!

The guys who did my estimate were really nice, but once I got my estimate I wasnt impressed. Prices are high and can fluctuate, plus what they were going to replace isnt much for the price I was given...

Outstanding job by Juan and Rod!! They were prompt, professional, and extremely knowledgeable about the services and products offered by their company. Juan and Rod represent the company very well! Keep up the great work!!!

Mr Bobby came out and worked on our lock...he is on time, knowledgeable, professional and a great guy....Price could not be beat by anyone....would refer them to anyone needing sliding glass door repairs or window glass replaced

What a great experience. Juan was professional, considerate of my time, quick, precise and nice. I don’t normally review things on Google but I just felt that when you find somebody who does a good job you need to reward and recognize. Thank you glass doctor and Juan!

Ive used glass doctor for houses Ive rehabbed twice now. Both times Ty came out and got my windows fixed quickly and affordably. He is very honest and friendly. I will definitely be using them going forward

Provided excellent and timely service for replacing a window in our door. Juan called ahead and arrived at the scheduled time. He was courteous and respectful and did a great job on the installation. Highly recommend the company.

Called Glass doctor to replace two different windows in my house. Juan came out and gave me the quote, ordered the glass and then kept me informed on when it would arrive. Great job Juan and Glass Doctor. Would use them again!

Went to a big box store first & paid 50 bucks for them to tell me want I wanted. Went to glass doctor and they asked me what I wanted and had it installed before I heard back from the big box store. Love these guys.

The staff was very friendly, the installer did a great job only issue was installation was delayed a day. My schedule was flexible to some degree so not a major issue but for others it could be.

Glass Doctor did a great job. From Marley trying to book a day that didnt rain or Rod who came out to install my new windshield, Glass Doctor was professional and courteous. Highly recommend!!!

Great quality great people customer service is amazing. Highly recommended

We had two windows that needed to be fixed. Called the Glass Doctor and got an appointment within a week for an estimate. They came the next week and fixed both windows. Juan Campise came both times and was he punctual, very professional and answered all my questions. I would highly recommend them if you need any windows repaired.

I had moisture trapped in the double pane windows in my extra bedroom. Juan assessed the situation and replaced the windows. Hes a super nice guy and did a fantastic job at a reasonable price. I fully recommend this company!

I had a great experience when they came and fixed my windshield. I really appreciate the time they took even in this Memphis heat and humidity.

We had several window panes replaced in metal frame windows. All went very well! I recommend.

Juan was really helpful and nice he answer a few questions that we had. He came to install glass on pigeon roost byhalia. Thank you Juan did a great job. I definitely recommend glass doctor.

Did not have my glass on time, over a week overdue and I needed it for a birthday party

Very prompt and great job!

Juan and Todd were great. Install window this morning and did a great job. Looks great and I am very pleased with their work. They are very professional.

Great service at a great priceUpdated review :These guys provided great customer service from start to finish also did a very professional installation of a rear window in one of our work trucks wouldn’t recommend another glass company for any glass projects your in need of these are the guys for the job!Thanks again Glass Doctor and the great team that stands beside them

The tech put up a replacement pane until the new one could be ordered. Was extremely friendly and courteous. Extremely happy with the service they provided

Glass Specialist Juan Campisi provided fast, respectful, and professional service. Quality work at a good price. I will call again in the future!

The technician Juan was very thorough knowledgeable professional punctual and the workmanshipWas the best. A great guy I would request him for all my glass service.

Quick getting there and very professional and friendly

Go with another company. Horrible customer service. I paid for a service on September 13th. I was told the glass would be delivered in one week. A week goes by, I give them a call because I had not heard anything. They say “Oh the glass arrived but one was broken.” That was fine. I asked why they did not notify me but I left it alone. Two weeks go by and I call again. “The glass will arrive tomorrow.” Tomorrow never came. One week goes by “The glass willBe here tomorrow”. The class never came. At this point it’s been 5 weeks and they just called to schedule the installation to be done today at 2:30pm.It is now 3:55pm and no one has showed up. At 3:05 I call and ask about the technician and they say “oh he is finishing another job and SHOULD be there shortly.” I tell the lady that’s unacceptable and I should have received a phone call. She assures me the man would call me. DO NOT WASTE YOUR TIME!! Go with another company. I haven’t even seen the results but this entire experience has been so frustrating that I would have easily paid another $100. We have gone 5 weeks with broken glass on our front door. Unacceptable.

I spent a lot of money to buy big mirrors for my studio. They put them in the wrong spot so now my students can not see themselves while working out. I asked if he could move it to the correct spot & he said not unless I wanted big holes in my wall. It would have been nice of them to ask me where I wanted them instead of assuming.

These guys are top notch couldn’t recommend them enough Thank you guys for always coming in clutch they have made big turn around with the new ownership and management team and can’t forget the awesome installation crew

Very professional. Fair prices and excellent service. I am a contractor that has multiple projects going at anytime. They are able to accommodate my business and exceed all my expectations. Timely and reliable.

We just had our new frameless glass shower door installed. Our experience was fantastic. Jaun was professional and knowledgeable as was Barry Densford. The time from the free estimate to installation was very reasonable. The cost of the door was lower than the local competitor with a better warranty and looks awesome! We would use them again and I would recommend them to a friend.

Juan did a great job replacing our broken glasses. Very polite and professional. Thank you

They replaced the windshield in my work truck, great customer service, very easy to work with, they treat you like family!

Glass Dr replaced 3 windows for me. They were very professional and did a great job. From the technicians to the owner, everyone I dealt with was kind and courteous. Price was great and I would definitely use them again in the future.

Very hard to get someone to answer the phone then when they do call back and have to leave a message they want you to call back and STILL dont answer the phone.

Worth the price! Better than standard glass you get with store bought windows. Installer did a great job and was extremely fast while being proffesional.

Great professional and friendly service... Would definitely use them again.

I had a very good experience with this company. Called for estimate to replace a large picture window in kitchen and they showed up on time and were polite. Easy to work with on arranging an installation time. Installers were nice and did a good job in less than an hour. Im sure not all installations will go that smoothly but at no time was anyone that I dealt with less than professional. Will definitely use again if needed.

I hired the Glass doctor to fix my double pane Window last month prior to selling. The window failed inspection and the Glass doctor was called back out. The representative came out and advised that the window was measured wrong and was too small. Since then, they have tried to patch it without replacing the window. Today, the presentative came out 1 1/2 hours late and couldnt fix the window. Took the window out at and Left to go get a part and never came back. Its now 245 and my house is still open because there is no window installed. It is inside the room on the floor. I was told he had a emergency, as if my job was not. The lady that answered the phone was very uncaring and unconcerned. She told me she didnt know what to tell me. I couldnt talk to the manager nor the owner. Very very poor business practices. If this is the way they treat customers, I feel sorry for the community they serve. Still no call back from anybody and this window cost in excess of $400.00. Would have given zero stars, but that is not one of the choices. The owner should know how his business is being run while he is supposedly out of town, per the person who answered the phone.

Great Place!!Friendly knowledgeable staff!Quality WorkHighly recommend them to anyone!

Service was great! I had a small bullseye fracture from a rock in my windshield. They fixed it quickly and even let me know I could use my insurance to cover the costs. Would definitely go back.

I had a broken window, the other 3 local companies I called said it would be up to 4 weeks to fix, Glass Doctor had me fixed within one week, great service and prompt as well. I will be recommending this company to our neighborhood.

They have the best price in town

They were great at communicating throughout the entire process. They stayed open late till my job was done.

We appreciated the quality of service Juan Campisi gave to the job.He was efficient and very courteous We will refer him and your company to others. Kay Newman