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Discount Auto Glass
4186 Jackson Ave #102, Memphis, TN 38128, United States
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Discount Auto Glass

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Sh
Review №1

Woke up one morning and went to get in my car, as I closed the door my entire back window cracked and began to break. I called many places to repair it at a decent price and ASAP. One place did all that and it’s this one. Called back when they said they would and got me in on the same day. Talking with another customer for a while and my car is already done. Super fast. It rained the next day and not a leak. As long as they are there I’ll be a customer.I don’t do many reviews but they deserve praise and your business.

Tr
Review №2

PRICES ARE AMAZON, MY WINDOE WAS FIXED LESS THAN AN HOUR ! 🥰I will definitely be back if I need anything else. Thank youu. I totally recommend. Everyone is also nice

Ha
Review №3

Wonderful experience ! Great job . I called to tell them I will be there after closing time. They waited for me to service my car( drivers door glass replacement). The staff is very courteous, competent and above all, very professional ! I will definitely recommend family and friends to them.Address 4186 on Jackson Ave

He
Review №4

Replaced our passenger front side window cheaper than anyone else I called. Great, fast service. Grateful to have stumbled across their number & services

je
Review №5

These guys did a great job! They were very quick and the price was the best I could find.

Ke
Review №6

Went to another place for windshield the price was 390.......Went to Discount auto glass price was 240. Wonderful deal i saved lots of money . the only problem i had was the customer service in the front they were not nice at all very RUDE!!!!!!!!!!!!!!GOOD PRICE. BUT NOT CUSTOMER SERVICE GOOD

Ry
Review №7

Affordable and quick... 2nd window I got and the had me in and out in 30mins... beat that satelite...

Wi
Review №8

Awesome joint. Memorial Day Wknd. Everybody else is closed. Called and verified they had the door glass in stock. She said Yes, come on. I arrived, lady said give us 45 minutes and you’ll be ready. She should of said give us 4 to 5 minutes cause it was ready in about 5 minutes for real. My cost was $250..Safelite quoted like$470 and it would’ve been 4 days later to fix it.

GR
Review №9

I called this place a week and a half in advance to set an appointment to have my windshield replaced and a side vent window installed that I had to order because they could not get it. The day before my appointment I call to confirm that my appointment is still on and we are good to go. I was told by the older Hispanic lady at the front desk,” YES! Then told the price. So I take the day of from work, losing almost $300.00 in pay, to be on time and available for my pre-scheduled and VERIFIED appointment. Only to be told they don’t have the windshield yet. It’s still on its way. This is a very unprofessional and disorganized group of individuals. Unless you want to be lied to, only for them to try an keep your business, I suggest using someone else. This is why going local always seems to leave a bad taste in my mouth. Help your local business they say, well it’s always the local businesses that burn you.Thanks for nothing....

Da
Review №10

Very good service ouick and polite employees would go back

ad
Review №11

Very nice, fast and efficient. Prices were very reasonable. I had 2 windshields replaced.

Wi
Review №12

This place was great. Extremely friendly, knowledgeable, and at a great price.

St
Review №13

When I called over the phone they told me 229$. I come to the store its a totally different price! Very unprofessional to move prices up and down just cause you feel like it.

Te
Review №14

They are the most wonderful and professional people. They did great work on my vehicle I would highly recommend them. Thank you so much.

Do
Review №15

Very much satisfied very reasonable price will tell friends about them

Me
Review №16

My First time at Astro Auto Glass, my son referred me there. They was very polite a d I was in and out, I didnt have a long wait. Thanks Astro Auto Glass

jo
Review №17

Best Dam windshield repair anywhere at a good price around Memphis Tennessee, even for truckers.

An
Review №18

Fastest service ever, and the prices are the lowest Ive ever seen.

Ja
Review №19

Tell did a great job for my car and me.

Da
Review №20

Quick and polite, good price

Je
Review №21

Good work and friendly staff

My
Review №22

Got the window I needed at a great price. Friendly staff too.

Sh
Review №23

Great service, great price

La
Review №24

They are very fast and friendly

Ed
Review №25

Very professional. The wait for service and repairs were very fast.

Ki
Review №26

Today while driving down the dreaded right lane of Poplar, my side view mirror met an untimely fate when it collided at 45 mph with someone’s trash can that was parked too close to the curb. Said side view mirror came slamming into my passenger side window and completely obliterated it sending glass flying through the entire front of my car. Discount Auto Glass was able to order the appropriate window for my vehicle, replaced it same day, and vacuumed up the huge mess for a heck of a deal! The staff was extremely friendly and courteous and my window was replaced in less than an hour. I will continue to give them my business in the future and will recommend them to everyone.

14
Review №27

Great job except my rear view mirror bounces so bad I can see out it now

Cy
Review №28

Everyone always nice

lo
Review №29

Great service and very helpful

Ta
Review №30

Quick and reliable #tarsherick #A.T.MGANG

Ja
Review №31

I am a new international student at Memphis. Unfortunately, I had to replace my car windshield.But I was fortunate enough to have met Susan at the store. I had to rush to the airport and asked Susan if she can help. She tried her best, but could not schedule it that day.But she offered a great discount if I could come next week.And I go there today, all work done in 15 minutes, The price was unbelievable!Way to go! I will never go anywhere for glass other than Discount glass. U bet I will get you more of my friends!Thanks Susan

Je
Review №32

Susan was extremely helpful and the price cant be beat. They came to my home and did a great job quickly. I would recommend using them and will call them next time I need a window.

Wo
Review №33

Called on a Friday, took my car in Saturday around 11, I was driving off by 11:25. Super fast, professional and quality work! To top it off they are far more reasonable in price than ANY other glass shop in town.

Ad
Review №34

Waited 24 hours for mobile service. I called to inquire when they would arrive and was told no one was available. They left us stranded.

M
Review №35

Very Friendly, Fast, and Efficient. Went to get my windshield repaired on a Saturday Morning. The staff was very nice, I got there 8am and was done by 845am. They offered water and donuts while I waited. I will recommend this place to everyone. Thanks!!!!

Do
Review №36

They were friendly and courteous, they replaced my front window and did a great job

J
Review №37

As a business owner I greatly appreciated their help in getting me out of a difficult situation. They were able to provide me a replacement part so that I could deliver the vehicle to my customer on time and with high quality materials. Ive used them for many windshields in the past and weve been amazed at how fast and professional their technicians were. Take if from someone who has experienced their service as well as their competition stick with discount auto glass. Thank you Susan for all your help.

St
Review №38

Incredible experience! Very friendly people and by far the best price in town. Professional people, high quality and at least $50 less than all other quotes to replace my windshield. I took my Tahoe in and was out in 30 minutes! Will go back for sure!

Ja
Review №39

We took our 2012 FJ cruiser in for a windshield repair. Prices were good upfront but we had initial concerns after the service person never showed or called for our mobile glass replacement. They offered additional money off if we could bring it into the shop the next day. After having our vehicle the whole day we received our truck back with heavy amounts of tape to the top glass and windshield molding. The next day the tape was removed to find a huge crack all the way through the molding and scratches in the roof all the way to bare metal. We took it back and after speaking to the manager Jerry we waited 2 weeks for the windshield molding that was damaged by them to be replaced. After picking the vehicle up the second time the scratches in the roof were larger and there were now 4 large dents in the roof from where Im assuming were caused while attempting to remove the molding they had glued and broken previously. The interior was also dirtier from when we dropped it off from the installers.They failed to follow through with any of the repairs and only further damaged our vehicle. Our time was not their priority nor was our vehicle once they initially got paid. If you want the cheapest windshield in town then this may be the place, but I would do so at your own risk as we will mostly be out of pocket 500 dollars to repair the damages that were done to the body during install. To make things worse the installer never owned up to the damages incurred and assumed us as the customers were idiots and the manager Jerry told us what we wanted to hear for damage control never intending to truly make things right.

Co
Review №40

After receiving multiple quotes on my Elantra windshield replacement, I decided to go with Discount Auto Glass due to the lowest quoted price. I dropped my car off this morning and before I even made it home, they called saying my car was ready. They definitely exceeded my expectations and I couldn’t be happier with the service and the work done. I will recommend them from here on out and use them again when needed. Thank you so much!

Wi
Review №41

I brought my 2001 Toyota Tundra in for a new windshield. The owners are basically the nicest people in the entire world. The windshield was very cheap and the job was performed flawlessly. Bottom line, I would recommend Discount Auto Glass to my friends and family.

El
Review №42

Jerry and Susan are just the sweetest! They are not only clients of mine but I have also had an amazing experience being a client of theirs. Great pricing with even better service. They really connect with their customers and let you know how important service is to them. They did great work and were able to help out my friend who needed four windshields fixed. I will never even think to go to or refer anyone else when it comes to glass repair. I can guarantee 100% you will not be let down at this exceptional shop!

X
Review №43

They damaged my transmission while moving my vehicle and I had to be towed away. As the tow driver arrived he witnessed an employee moving a customers car, back into another customers car. When I went inside to tell the other customers what happened to their cars, they tried running me off and telling me they would call the police if I didnt leave and that I was not allowed to talk to the other customers. They same guy who moved my truck was the same guy who rear ended those two customers cars. It was a big ordeal and I now have a claim with my insurance against the company. DO NOT GO HERE!

St
Review №44

Its in a shifty part of Memphis. When I first pulled up, I wasnt sure if I was at a business or a crack house. Only two people spoke english. The work was performed poorly with damaged weather stripping and scratched new windshield. I reported the problem about the stripping and glass being scratched, had to wait a week to get it repaired. They get two stars because they actually replaced the window but lefted chipped paint from the tool used to remove the windshield.

Za
Review №45

Great experience! Price less than half of the dealership. The staff was very friendly from the front desk to the technicians. Was there less than 45 minutes and they had to straighten a hinge to get the glass on. When I left my credit card there, Mark brought it to me even though I told him he did not have to do that. I would give them more stars if possible and will go back whenever the need arises. Highly recommended!

Ch
Review №46

I used Discount Auto Glass for my business and for personal vehicles. They have been outstanding when it comes to fixing our windshields with a chip or crack. From the time talking to them on the phone to the technician doing the repair they have been caring, honest, and fairly priced. I highly recommend them for any windshield repairs.

Ad
Review №47

Waited a bit but the service was grand! They kept me informed on the situation with my glass from start to finish. When they started it only took about 20-30 mins. Replaced one side windshield on 2015 Cascadia. Only issue I had was he blew the glass chips instead of using a vacuum cleaner. I just swept it on out.

Ro
Review №48

Best price in town with great service! A+ by the BBB (yes I did my research). Got me in and finished in less than 45min with a lifetime warranty. These people was awesome!

Am
Review №49

Excellent service. Driving to Crosstown on a windy day and a tree limb hit my windshield and nearly shattered it. Turned around and drove to Discount Auto Glass and they had a windshield ordered and installed within 2 hours. Very very reasonably priced. Thank you guys very much.

Re
Review №50

Excelent service, friendly customer service and reasonable pricing. Susan is very nice and honored a quote they gave me three weeks prior. I would definitely recommend this place.

Li
Review №51

Great prices good service.we have used for big truck and cars

Dw
Review №52

Good there gas

Na
Review №53

Great services on the spot‼

NE
Review №54

Today is November 21st,I called yesterday and spoke to Jerry,I knew that I was giving them my business before he gave me a quote,his personality over the phone had me sold!!!,but when I finally got my quote it was definitely a go!!!!!...I called about 6 other places before I called discount auto glass and no one could beat their prices!!!!...Came in this morning to get my windshield fixed thats when I met Susan,Jerrys wife,these people have the brightest smiles and the warmest hearts!!, made me feel as if Ive made some new friends for life,Susan,you should teach a seminar on hospitality and customer service you guys definitely have it!!....I hate I cant remember the guy name at the front desk but he was great as well,the fastest service Ive ever endured,I would definitely recommend this business to anyone,you guys are truly heaven sent!!!!Thanks again,Shanica Smith

Ed
Review №55

Took my 2013 BMW 328i there earlier today, they were affordable and professional. Took only an hour and I was out of there to return to work. I highly recommend them.

ja
Review №56

They have great low prices..I would recommend them to anybody..

Ma
Review №57

These people were amazing! Someone broke out my back window around 10 pm last night and I texted them late around 12 just giving them a heads up and literally they responded back within 2 mins and took care of me the next morning! They were so nice and kept saying how sorry they were that this has happened to me and you can’t beat the price!! I didn’t expect them to respond that night since it was so late but they did! Amazing people and great prices! Couldn’t have asked for better people!! Thank you soooo much for all of y’all help!! They forever have my business!!

be
Review №58

Awesome!!! There was a mix up in the computer so they didnt meet their appointment but when they did come out they did an awesome job plus sent me a nice little note of apology along wit the total refund of the amount I paid them. Will def. use them again.

Ya
Review №59

I brought my car in for a chip in the windsheild and they said they fixed it, charged me $25 however it still cracked.

Ar
Review №60

Great experience and awesome work. Discount Auto Glass lets you know everything up front and makes you feel like a VIP. Would definitely suggest you check this place out!

Jo
Review №61

Great service, great prices, no complaints.

La
Review №62

Called in to see if they had time to replace windshield in our tractor trailer and they said come right in. We had our window replaced for DOT inspection in less than 30 mins, had time to get DOT inspection, truck washed to check for leaks (no leaks) and was still able to pick up our load on time!! Thanks guys!

Wi
Review №63

I literally just left, it’s a great place, great customer service nice waiting area and super fast!!

Ra
Review №64

Great place to get windows, and glass replaced by a team of professionals.

jo
Review №65

Best price and awesome service

Bu
Review №66

Customer service was great installer was fast and courteous

An
Review №67

Great service. Install was quick and the price was the best around Memphis!

Do
Review №68

Reasonable prices. Not thrilled about the location. Something about that Gary. Hmmm

Al
Review №69

Thank youHighly recommendedExcellent and fast servicesFriendly professional welcoming

Vi
Review №70

I highly recommend Discount Auto Glass to anyone, their prices are affordable and they are fast and efficient!

Mo
Review №71

They were fast a d work was awesome.

ja
Review №72

I had an appointment to come in and had to wait 4 hours for 3 different windshields to come in before they finally got it right. Then i had to wait an hour for each windahield. They didnt try to give a discount or cover the cost for my time or their error to find the right glass. Very unprofessional. Wouldnt use them again.

Ch
Review №73

Great experience with friendly staff and timely service.

An
Review №74

Excellent

Cl
Review №75

First place to think of when looking for Auto glass replacement.

fo
Review №76

They replaced my window and did a horrible job, it started sliding down within 2 weeks and they left broken glass inside door, so whenever you close the door you hear glass.

Tr
Review №77

Very fast, and professional.

An
Review №78

Quick and friendly services

Tr
Review №79

Great service

Ka
Review №80

Overpriced

He
Review №81

It is a place where kindly mind you are treated very well

Ma
Review №82

Terrible service

Ro
Review №83

Very good !

Information
19 Photos
83 Comments
Rating
  • Address:4186 Jackson Ave #102, Memphis, TN 38128, United States
  • Site:https://discountautoglasstn.com/
  • Phone:+1 901-937-0588
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible parking lot:Yes
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