I had a great experience at Classic Collision. Patrick and Tina were wonderful, keeping me updated throughout the whole process and explaining everything, being patient, and responding and honoring specific requests. The job itself (body and paintwork) was done perfectly. I will most definitely use this place again.
Thank you for restoring my faith in humanity! My car was backed into while I was inside Target and whoever did it was rotten enough not to leave a note. I made a repair estimate appointment with Classic Collision in Melbourne and they were such a blessing! The team was kind, the repair was quick and easy, and I had a wonderful experience with this company! Highly recommend.
I stopped by for an estimate because I had use their services before and I knew what a great job they did.I was greeted nicely by the office staff when I arrived. I was promptly assisted and my information was taken for my quote. They were available to give me an estimate immediately because someone else was late for their appointment. Pat came out quickly and gave me an estimate; I actually already had the replacement part with me. I agreed to the estimate and he asked me to wait for just a moment while he walked to the shop and spoke with the manager Casey. Casey came right out and said it was a very simple fix and that he would do it himself right away so that I didnt need to come back.Once again I am impressed with the quality and service I received here. I would definitely recommend this shop. The quality is outstanding the price is fair and the service is above and beyond.
Before the estimate was approved by the insurance they told me over the phone the repairs would take 5-10 business days.After it was approved it was changed to 20-25. And I still don’t receive an email with concrete information.The lack of professionalism leaves a lot to be desired.I hope they can fix this issue. They are the only shop acceptable by most insurances in the area.
So I’ll start with the positive, they got the job done fast. Our accident was a year ago and I mentioned to them. Numerous times about how the alignment felt off. The guy test drove it and said it was fine and there was no issue…it was still off but made me think that it was “normal and nothing was wrong”…well almost a year later the alignment that was “fine” was way off and cost us two new tires, an alignment and balance. Also about 3 months after they fixed the damages out pump for the windshield fluid turned out to be broken. I thought it was just empty but nope! Such a rushed job and didn’t take me seriously because I’m a female (which is how it felt and because I’m not a mechanic) I wouldn’t recommend this place to anyone. $900 in additional repairs because I wasn’t being listened to.
Everyone at Mitchco presented as a professional, courteous, and time conscious business. They went above and beyond even helping me transfer my things from my vehicle to the rental. They helped to make sure I had everything I needed and were very friendly. I hope I dont need to do business with them again, but if it happens I need a body shop I will definitely be going to them again.
This experience was from a fender bender, not our fault, we were so pleased with the communication and professionalism of Mitchco, they made everything so simple and easy to deal with. We highly recommend them! Speak with Tina, she is absolutely outstanding. She goes above and beyond to make her customers comfortable with the process and explains everything in detail. Should the need ever arise, I can guarantee we will use Mitchco again. We have been singing their praises far and wide. There arent sufficient words to tell you what a fantastic job they did in both the labor department and in communication with their customers. We are more than pleased with the entire process.
Mitchco is the best collision repair shop in Melbourne FL by far. Ive had my vehicles repaired by other shops in town and no body does it better than them; no one even comes close.. From the moment they greet you their professionalism stands out as a cut above the rest. They looked at my vehicle,, listen to my concerns as they wrote them down; they reassured me that everything was going to be alright and then provide me transportation home. They kept me informed with updates throughout the entire process. When they returned my vehicle to me it looked as though I was purchasing it for the first time and not picking up a repaired vehicle. Excellent work...truly Outstanding repair and restoration. Once you are out the door they dont act like your are not going to be seen anymore. Instead; they make you feel like family that just stopped by for a visit. To the whole Mitchco team I salute you for a job well done, well done indeed. You all are truly the best. You have my sincere thanks.HD HarperMajor US Army (Retired)
KC took a look at installing my bug deflector that I bought somewhere and said hed have a tech look at it. Well, by the time the tech looked at it, he put it on. It was so quick the shop didnt even charge me. So many businesses are out to make a buck but not this one. That is SERVICE and GOODWILL!
Did a great job. Kept me well informed of status of repairs and actually finished the job early. Would recommend!!
Great place. Clean and friendly and responded quickly to questions.Kept me abreast of progress on my vehicle .Would highly recommend them.
Quality work, best place in town for collision repair. I am totally satisfied with their services and highly recommend them. Gerber cant compete!
This is the only place I trust with my cars. Ive used them on multiple ocassions over the year 🙄. Now as Mitcho and previously Olivers, still the same great technicians doing amazing work. I would highly recommend them.
Really great help. All around everything that youre going to need with helpful daily and weekly updates on your repair.
Had an appointment at 230 to get a quote sat in the chair for 30 mins from them to tell me that they can’t give me a quote today and I could possibly have one emailed to me tomorrow! But why would I trust them to send me a quote the next day if they could t provide one that day since that’s why I made the appointment.
Friendly and knowledgeable staff. Excellent work completed. Timely
The best experience anyone can have after having an accident. Polite, they kept me informed and they did an awesome job on the car
Mitchco Collision Repair was very professional and their expertise was beyond reproach .....
I BORROWED A CAR FROM MY MOTHER IN LAW! I had to begin with that to explain the seriousness of this repair. I traveled from Georgia to help my parents. I own a dually, so to save gas in my travels, my mother in law offered her car, for me to borrow. SHE REPAIRS EVEN THE SLIGHTEST SCRATCH ON THIS CAR. A relative accidentally sideswiped the car with a boat trailer.I searched for a GOOD place to get the car repaired. As soon as I entered the business of Mitchco Collision Repair, I KNEW that I could trust them with my mother in laws car. Turns out, I made an EXCELLENT choice.The repair was perfect. It was just like new.My only regret is that I was in a great hurry to get things done for my parents, before leaving to return to Georgia. I would have expressed how perfect the repair was and how polished the entire car seemed to be. Did they wash and polish the car? The shine and perfect repair is going to help keep my relationship secure with my mother in law. I kept noticing the shine of the car as I was driving around Melbourne.I will always recommend this business to others when they need car body repair, ESPECIALLY when it is as REALLY important, as my situation was.
Excellent body work Clean detailed vehicle upon payment . Definitely have work done here again 🙂
Once again after a slight duel with a curb in stealth mode (I lost) made an appointment with Oliver’s Auto Body Shop for an inspection of “said injury” with Larry for the estimated repair costs.He told me that if I had an hour and a half to wait, he was confident that I would be heading home and to a happy wife.A very happy day as my wife’s car was out in front and looking great. She is a happy camper.I’ve always received excellent service from the folks at Oliver’s over the years. Customer service is outstanding and the talented guys in the shop are professionals in every respect.From dent repair to collision excursions this company produces quality work in all areas.Thanks again to Oliver’sRobert SmedleyIndian Harbour Beach, Fl
I was very satisfied with the work and the service and recommend highly!
I took my car in to get door fixed this morning,it would not close, hinge bent. Larry fixed it in just a few minutes. Top notch business and people. Everyone is very nice and I highly recommend them. Great job and thank you for not just fixing my door but for the terrific hospitality. Natalie
Good work at a fair price.
Did excellent work and did it very very quickly excellent customer service and their representative is great also. I highly recommend them for any collision repair.
Always awesome! Great shop, quality work, Great customer service
The reviews were accurate. Great experience at Olivers. They were professional, experienced, and on schedule. I would recommend them and definitely use them again. Very military/veteran friendly. I was able to easily get a rental car thru them. At pick up the car was immaculate inside and out.
Awesome work and great people.Olivers gave me an honest quote for the work and went beyond to make sure my car looked better than when it rolled off the showroom floor.Besides the great work the people at Olivers are very friendly and kept me up to date during my 8 day wait for repairs to be done.I hope I never have to but I will definitely bring any body repair work to Olivers.
Mitchco is fantastic! They do great work & keep you updated every step of the way.
Tina went over and above to get my car in while i was on vacation.
Paint correction is... alright. There are swirls in the paint from improper washing. Their work is good for those that dont care about the details.
Great work and military friendly. They fixed the car and worked with insurance seamlessly. They are a busy shop because they are good.
Although I always meet these incredible people by accident I cant say enough about Larry, Casey, their beautiful receptionist aka Ms. Does Everything to make you feel part of their family.....Ive been doing business with these folks for many years now. When I have an issue with an auto body matter I NEVER go to where the insurance company recommends. I get the estimate and head straight to Olivers. They are Brevard Countys PREMIER auto body shop. No matter where I live I wont let anyone touch my vehicles but Team Olivers. These folks make me feel like family. I had my BMW repaired this past week. It was quick, painless and Casey kept me posted on the progress.My only regret is not having them on Facebook anymore. They showcase our Military, permit people like me to sing their praises.All of Central Florida needs to know about these people. Bring back the Facebook page. You are preventing our community to see you and the dedication you show with your services.Team Olivers is my choice for life! Keep up the great work Team!
Top notch service. I just needed my gas tank lid replaced on my Prius and they were quick and a lot less than the Toyota Dealers!! Perfectly matched the red color!
These guys do an amazing job! Have used them several times on a couple different vehicles -- Toyota Tacoma, Toyota 4Runner, and Toyota FJ Cruiser. The staff are all very friendly and professional. Love supporting this local veteran owned business!
Fast, efficient and very helpful
Fantastic experience. Great integrity - minor issue after repair and they went out of t ht eir way to correct. Customers for life!
Would not go to these guys. I called to set up an appointment for them to review the damage to my car, they said no, just wanted me to schedule the repair with them. How do I even trust them ?? I want to see their facility, meet their repair man. You dont spend literally thousands of dollars blindly without checking out the repair shop first !! Dont trust these guys at all. Person answering the phone was not helpful.
OUTSTANDING work! I had my 2012 Honda Civic towed there and it required extensive work due to an accident. The team there was extremely professional. I would also receive phone call updates on how the work was progressing on my car, which was very reassuring. The team there did great work and my car looks brand new. The car was even detailed when I arrived to pick it up. I will definitely bring my car there again if I ever need too. I highly recommend this shop!
The best ever
They have worked on a couple of my vehicles over the years. I would highly recommend them to anyone. Very professional staff! Kevin Silver is one of the best collision specialist in Florida by far. Also, their prices were extremely competitive. They are very honest and trustworthy too!
Olivers Auto Body did an outstanding job. The repair was amazing. The vehicle looks better than I ever expected. I am extremely pleased with the final result from Olivers. The professionalism of the staff was top notch. They kept me informed, all along the process. They made every effort to make sure my wife and I were happy. Car accidents are never a fun process, but Olivers made us feel good throughout the ordeal. Its really nice to work with companies with such good values and professionalism. I will refer this company to all of my family and friends.
I went in to get a quote on a 1979 Chevy blazer complete paint job. I wanted interior and exterior painted if possible. When I arrived at Olivers I was greeted by a lady working there and she promptly informed me one estimator was at lunch and the other was busy. She offered an appointment the following week if I didnt want to wait. Since the wait time was going to be 20 minutes, I decided to wait. After waiting the estimator (who saw me drive up) asked what I needed so I explained it. He asked the vehicle type, I told him. He immediately said We are not interested in your business! When I inquired why he told me our paint jobs start at $5,000. When I said, I was willing to get the quote anyway, he continued to give me the impression I was not welcomed and was wasting his time. I assume since I came in dressed in shorts and a T-Shirt and had military stickers on my vehicle he must have assumed I couldnt afford their service.Well, their loss as I am actually restoring multiple vehicles (Blazer is first) and was looking for someone to do business with since I am new to Melbourne. My estimate for the work I wanted was around $10,000 and this is the best vehicle (body wise) so I will give my $50K worth of work to another local business.My recommendation: Dont waste your time waiting if you have an older vehicle, are doing restoration work or if you have a vehicle that needs a complete paint job, seems this business is not for that type customer. Also, you may want to dress like you have lots of money, so you are not judged when you walk in.I give them two stars since they were not rude, just not interested in my business.
The staff was helpful and they easily worked with my USAA insurance. My car was hit on the side and now looks better than before the accident. My car was even finished a day earlier than estimated.
I hit the side of our garage backing in with my husbands Corvette, it made me sick to think what this was going to cost. A friend recommended that we take it up to Olivers auto body shop. We did and they did a beautiful job, with a very reasonable price.I would recommend Olivers to anyone who needs any work done.Thank You Olivers for helping me out.Ann
Best place around town to get work done. Have always been honest and very fair pricing. They are quick to get things done. Great work.
Unbelievable professionalism extraordinary work car was promised on a Friday after dropping off Monday they fixed my door to my 2014 Dodge Avenger received car as promised impeccable work awesome job you will get top-notch work and service if you go here!!! Leave and wash my car inside and out and left it in better shape than what I dropped it off as Simply the Best!Mike M.
Needs a great place quality work go see Larry he will take care of you. They are a great team!
Took my Mazda MX-5 there for body repair. EXCELLENT and TRUSTWORTHY service!! Not once did I feel like they were trying to take advantage of me. Will not hesitate to take my next vehicle there and would recommend to anyone.
Somebody hit the front end of my car in a parking lot, and I took it to Olivers. They were very fast and efficient. It looked like brand new. Great work, and its Veteran owned, so thats an extra plus. I recommend them highly!
Brought my 16 Chevy Cruz after minor fender bender. Got in quickly. Smooth process through it all. Got my car back within a few days. Great work looks brand new again!
All staff are very busy, even they dont have time to talk, they are very professional, work very good, cheaper than others but not friendly.
Accidentally backed into something and dented my bumper and caused it to dent and pop out around the wheel well. I couldnt pop it back out myself so called Olivers based on their reviews. They were awesome, took me right away and had me back out the door in less than 20 minutes. Excellent customer service, super friendly staff and love that they are Veteran Owned and a USAA Stars repair facility. If I ever need anything (hopefully I wont!) they will be my choice - hands down.
Wow, car looks like new. So sad car was hit on the side, now perfect again. Auto body repair completed by estimated date and text updates on progress. Everyone were very friendly and helpful. Worked seamlessly with USAA insurance with no problems or time delays.Thank you
Olivers recently did some paint work for me on my 2012 Corvette. It is a rare color and was very hard to match. Olivers not only matched the color extremely well, but they were very professional and courteous in the process. I have had work done by them in the past, and I would recommend anybody to them. Hopefully I will never need their services again (ha ha), but if I do, I wouldnt hesitate to use them again.
Fast fair best price after shopping for best price
What a GREAT place!!! Took my vehicle to Olivers today, to have them look at it and determine what kind of damage was done after a tire blew out on I-95. They ended up making the call that it should not be driven, so I called Enterprise to arrange my rental car that USAA set up. There was no one available at Enterprise to get me. The kind lady working in the front office offered and drove me over to Enterprise, to enable me to take care of things as quickly as possible. The gentleman explaining the steps involved with getting my car fixed, and was also very nice. I feel comfortable knowing that my car is in good hands, while it is being repaired. Thanks to everyone at Olivers!!!!Heather :)
The people there were very nice.
You know that vibe you get when something feels right? Thats the sort of vibe you get rolling into Olivers Auto Body shop. The place was clean, well organized, and somehow spacious without being particularly large.My accident involved running into the lawnmower while backing into the garage after a long day at work. It wasnt until I got out I saw the startling disaster of a scratch on the driver side door. I screamed—I think—and then I probably screamed again, because my boyfriend rushed out to the garage, trying to look helpful while I cried at the door.I traveled all over Melbourne, sinking half a tank of gas in the process of gathering quotes and talking to auto body shop representatives. I did my research, I knew I was looking at an expensive paint job. Prioritizing places with good reviews, I found Olivers Auto Body and decided to drop in.At other places, like Maaco or Imperial Body Shop, they offered to do the paint job for $500-800 after a quick glance. It wasnt until I got to Olivers Auto Body that someone bothered looking closely enough to notice the door itself was dented in two places. Obviously, correcting the dent drove up the price a bite. I drive a 2018 Mazda CX-5; its my dream car at 15k miles, and I wasnt ready to hand the keys over to just anyone. Like a child, I wanted to undo my actions, I wanted everything to be like new. Nevertheless, everything about my first encounter told me my car would be in good hands here. I called in my insurance to let them know, and that was probably the hardest part.Since someone mentioned this place is a hot-spot for insurance claims, I want to point out that I didnt originally plan on reporting the incident to my insurance and would have paid the entire amount out of pocket if it were just for the scratch. In fact I specified I would be footing the entire bill, and they treated me as a valued customer from the start. The quote was detailed, fair, and realistic for the necessary repairs. The damage to my car was severe enough that the total added up to about $1000, which was twice my deductible, thus my decision to change gears and call in my insurance. I am financing my dream car here and a financed car is required to have comprehensive coverage, so I may as well take advantage of it while Im dying of car payments.Scheduling an appointment was easy as pie, but it meant waiting a few weeks because theyre popular. When the time came, I dropped my car off and check-in could not have gone smoother. I was in and out in about 10 minutes, and thats with 5 other people dropping their cars off at the same time. I signed some papers, they did a quick report on the condition of the car, and I was gone.In all, the repairs took 9 business days, but this was not a minor scratch (lawnmowers are vicious), and it took a few days for my insurance adjuster to come by before they could get started. I probably called every day of the second week, and they were always prompt about letting me know the status of my car.Pickup was even easier. I was worried driving up to the shop. What if the color wasnt just so? What if I could still detect the scratch up close? No. The scratch was gone, and frankly Id never have guessed it was there in the first place. The cars interior and exterior had been cleaned to pristine standards, with no peculiar smudges or smells. I could also tell just from the condition of the car that it had been very well treated in my absence. (Somehow I never get that vibe at the Boniface-Hiers Mazda dealership, which I do not recommend. Go figure.)Since someone commented about losing 1/2 tank of gas, Im happy to report that my gas tank was at 90-95% of what I drove in with.A great big thank you to the entire staff at Olivers Auto Body. I cant imagine having gone anywhere else, and while I hope to never return—if an accident were to occur, I know who to call.
I have never seen great customer service like this in my lifetime, so sweet and so friendly. Every time I come I feel like family. I would not trust anyone else with my vehicle. Genuine people, genuine company.
The absolute BEST customer service I have ever encountered! Very trustworthy and honest. They helped me through a very bad time. Thank you Larry and team!
This shop is set up for a high volume of insurance paid collision repairs that have limited scope. Like another reviewer noticed, ask them to correct and repaint an entire car and you will find out youve come to the wrong body shop.
I highly recommend Olivers. They are certified by USAA and did a great job on my daughters car. Very professional and courteous.
We have done business with Oliver’s auto body for many years and have consistently gotten excellent customer service quality and quality workmanship.
Took our neighbor’s boys to Boy Scout last night while it was raining, I pulled in front of their house to avoid them being wet. I pulled back and bumped on opposite house ‘s mailbox pole and got a huge dent on back pumper. Tried to pop it up this morning and finally gave up. Found this shop with great reviews so decided to give a try. Called in first to get estimation and drove in for about 25 minutes since they cannot tell without car at present. The gentleman was very nice and pulled back fixed it in 3 minuets without any charge! I was so appreciate! I was thinking just let it be like that if it cost too much. Highly recommended!
Decent service and fair prices, plus they treat Vets with respect so they earned my business
The appointment was made only five working days in advance. It was a minor dent and I self-paid. In and out in less than an hour! Great service!
AVOID AT ALL COSTS!!!!!!! ABSOLUTELY HORRIBLE CUSTOMER SERVICE! When I first went to Olivers I was refereed by a local body shop that they do good work! I was excited to bring my car to them to get fixed on March 4th (already waited 2 weeks to get it repaired) after my accident in February 2019. Working with Jared and Larry was great up until the today when I was calling in to confirm my appointment to drop my car off on Monday the 4th. The woman on the phone told me that I was not on their schedule and couldnt have my car repaired until 3/25/19 which I replied that bulls&*% Ive been waiting to get my car repaired I have confirmation emails from Larry that Im scheduled for March 4th. She said let me take a look and see what I can do... then paused and said I dont like the way your talking to me and I dont appreciate it. I was dumbfounded that I was being treated as if I had no reason to be upset so I asked for Jared the person who did my estimate. Jared got on the phone and didnt allow me to speak just said I dont think were a good fit for you..... WERE JUST FIXING YOUR CAR theirs no reason for you to talk to my staff that way Obviously after that I became Livid... and asked to talk to the owner where they told me his names Thomas... we will relay your message but wouldnt tell me how to get a hold of the owner. I have waited 2 weeks to get my car fixed and now have to go through this whole process again with another repair shop because these guys are entitle jerks! WHATEVER YOU DO GO TO A MORE PROFESSIONAL SHOP LIKE GERBER where they dont treat you like a number and actually care about you and how an accident can affect your life while getting a car repaired.Thomas you should listen to the conversation on your office line that I had with your staff I highly doubt you would be defending it if you did.I stick by what I said AVOID AVOID AVOID OLIVERS!!!!!! RUDE DISRESPECTFUL ENTITLED PEOPLE!
Excellent professional customer service and repairs.
Very nice and helpful! You will enjoy that part of the collision experience!
Very friendly. Easy to work with. Great results.
I got into a little finder bender an was instructed by their insurance co. to go to Olivers for a estimate. This auto body shop works for the Insurance Co. An they will estimate your damage really low so the insurance will not pay for your damage. When you return to have them live up to their estimate they say they cant do it because they cant guarantee the paint or the body work.
Fast, friendly and professional. They handled an insurance claim and my car looks great.
I paid $200 to get my car towed to my parents house because I live in an apartment complex and did not want a ticket for a disabled vehicle. Everything was fine until my parents called the next morning and asked me why my car was parked out in the middle of the road. Not only did they park my car illegally in the middle of the road, they also lost my car key. Now I am going to get ticketed for sure and have to get a new key made for my car (not cheap). When I called to ask why they left my car in the middle of the road, and to find out where my key was, they told me that due to the fact that it was dark and I was not there to tell them not to park the car in the middle of the road, that it was my fault even though before he took my car, I brought up a picture of my parents house on Google Maps and showed him where to park it by the curb, not illegally, sideways in the middle of the road. I have never experienced this level of incompetence, and may even be filing a lawsuit depending on how much correcting their screw-ups ends up costing me. Ken, the tow truck driver is an idiot, and Andrea is a rude, unprofessional hustler and they deserve to lose their business license. Such a simple job that has now become a total mess.
Excellent
Great auto body shop they are super helpful and always fo great work and have been willing to try offering options to help keep the cost in our budget!
Best body shop in Melbourne!
Absolutely exelent customer service with quality work
High quality repairs and a family-owned business
Friendly people. Quick service.
Orange peel insane.
Very good work on my auto.
Friendly folks that do good work!
Great service give them a call
Very helpful and super kind people.
One of the best shops in Melbourne
Had my fender repaired and it looks brand new. Thank you!
They do quality work.
Excellent costumers services, very knowledgeable
Was hard 2 get car back they had trouble with insurance company went 2 look at car found out staff was running my car while they were cleaning car they used about 1/2 tank of gas after I got car noticed new paint on fender and drivers door does not match rest of car
Very helpful staff
They did what they supposed to
Friendly staff
Great service
Stole my car