Ian was a great salesman! Took the time needed to show us cars that fit my wifes criteria. We left as happy customers. Highly recommend contacting Ian Gant if youre looking to buy or lease.

Was very happy with Brian Lorenzo and the deal I got. First class all the way.

Went in for recall airbag in my husbands truck and I was greeted very nicely by Andrew Leonhard one of the service advisers. Andrew gave me excellent service. To all at Medina Cadillac you are fantastic. Thank you for all you do.

I highly recommend Medina Cadillac! They are professional, courteous, caring, and strive to meet your needs. They have an adequate inventory of vehicles to choose from and care that they are fairly priced.

Very friendly and helpful. Appreciated the time that the salesman took with us in assisting us with really thinking about choosing a car.

They were fantastic from start to finish.I love my new Acadia.

Great customer satisfaction and I love the cars

My experience at Medina Cadillac was excellent. From the moment I stepped into the dealership I felt comfortable and was treated with respect. Specifically our salesperson, Joe Martin, did a fantastic job. I will be a repeat customer at Medina Cadillac for years to come

One of the best run car dealerships I have ever been to, they know how to treat a customer.

Best place around to buy a car. They are efficient and knowledgeable. All around a good experience.

I really like this dealership. I have had my vehicle at the dealership many times for normal maintenance and also a few problems. They were very willing to take care of everything. I have a very nice vehicle and when they gave me a car to use while they had mine and I really appreciate that.

Just bought another Cadillac from this dealer. There great.And see Brad White. He is a fantastic sales person polite and no pressure.

Awsome oil changed very courteous and very professional

Wonderful experience!! Phenomenal staff and sales associates!! Highly recommended

I rarely leave reviews! But had to say that I had such a great experience purchasing my new Cadillac. Dean and Paul were so helpful, and made sure I got exactly what I wanted and made sure I knew everything about my new car. Thanks Medina Cadillac for everything!!

Great service and Vince Service Manager was outstanding

This will be my service shop from now and in the future. looking for to future business. Excellent service

Great easy process

We buy most all of our cars here, great service also for repairs, on any vehicle not just what you buy there

Medina Auto Mall made the selection of a Cadillac XT5 simple and easy, guiding me through all of the selection steps of options, features and colors. I would highly recommend them for your purchase!

Our experience was one of the best while purchasing a vehicle. Very comfortable with everyone

Easy and hassle free! Excellent customer service.

Great service, great staff

Medina Cadillac has always taken excellent care of us. Were especially happy to have Mary in the service department. She always goes above and beyond to get my wifes car taken car of. as painlessly as possible. Medina Cadillac has pickup and delivery like most luxury car dealers now, but even with that its a hardship when the vehicle is used to cart all the kids around. Even though we live a little further away than most of their customers, Mary always works extra hard to make sure our car can be picked up, serviced and returned on the same day. She was there for us in an emergency too- my wife was driving the car with the kids once when all the screens go totally blank... and in an Escalade, everything is a screen, theres no real buttons. So she had no gauges, no radio/nav, no climate control- nothing at all. Mary saves the day and squeezes in an appointment, has the technician meet them to plug in the car in the parking lot and then perform a data download to the computer, all without my wife having to get the babies and toddlers out of the car. Just A1, perfect service, every time. Medina Cadillac and Mary are just the best.

Great service

Great experience!! My sales person took the time to ask meaningful questions to understand where I was in the process of buying a vehicle and then showed me several vehicles in the color I wanted along with the safety features I requested. I love my new Cadillac and will be back to lease my next vehicle.

Fast, fun and efficient! Friendly, knowledgeable and helpful people.Exceptional service after the sale! Mary Looks, Derek Briggs, and Andy Leonhard in the Service Department are great and make things easy.

The people at Medina Auto Mall were very helpful with my situation. The repair was completed to my satisfaction, the car is like new again. I would highly recommend it.

I have bought 3 Cadillacs here & service is top notch! If you are looking for a fair price from a place you can trust... look no further! Just go

Customer service was great, pricing was terrible.

Dropped off my Cadillac to find out the building and my keys were unsecured (as were the keys to everyone elses vehicles that had been dropped off and anyone elses that were there being serviced). Had to call the local police department to report the incident, dropping out keys off took over an hour. We were informed that this isnt an uncommon occurrence at Medina Auto Mall, very disappointed. Lets see how the actual service is....we will keep you posted.

Clean comfortable showroom, staff is amazing!

The people are great. Service for car is good as it can get.

Service department handled my repairs professionally and reasonably priced

These guys are awesome, they fixed our Cadillac.. Even though they were really busy, still made time for me .. thumbs up

Great customer service with a relaxed atmosphere, will definitely buy there again

They make car buying a great experience.

I purchased my 2017 XT5 from Medina Cadillac. I got the best treatment I ever got from the dealer. It was a fast, and fun place to do business with.

I was more than pleased with my experience at Medina Auto Mall. They made my car buying experience fun, and efficient! The sales staff, and finance department were both professional and very knowledgeable.

Great people to deal with on Cadillacs, great place to buy car thank you bill

Great customer service! Sales team makes everything easy & fast!

Great service and provided a loaner car. Whats not to like?

I was referred to Tim and his sales staff, and they did not disappoint me. Good people, good vibe.

Within hours after buying car, had a problem. Response was sorry, there is nothing we can do.

Quick, convenient, professional

Fast and friendly

Superb

Amazing!!!!!