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Verizon Authorized Retailer - Your Wireless
700 E Patchogue Yaphank Rd Suite 5, Medford, NY 11763, United States
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Verizon Authorized Retailer - Your Wireless
Comments
LI
Review №1

I dealt with 2 associates this past week for ordering and setting up a new phone and making changes to my plan to better suit my needs in a cost effective way. Both were extremely helpful and knowledgeable and patient.

Do
Review №2

Evan was fantastic! He was professional and knew his product. He checked for the best deal and phone and it was smooth sailing. I will definitely be sending friends and family there. His staff person, Louis, even stopped to ask how my day was going. Support this local business. It’s how a business should be run!

An
Review №3

Evan was super helpful. He made sure he gave me different options before choosing which way I wanted to upgrade my phone. He saved me money and set up everything quickly! He was very patient and respectful! Best service I had..

Ma
Review №4

I had a great experience! Evan was extremely patient and Courteous. He made sure my phone was in working condition by the time I left the store.

Er
Review №5

The sales person Evan was absolutely wonderful. I would recommend the Medford Verizon near Stop N Shop a 100 percent.

Th
Review №6

Went in they very quickly knew all my options upgraded my phone, saved me money and got everything set up and done very quickly. Overall great experience, would highly recommend them over any other Verizon store

Je
Review №7

My experience with Evan was wonderful. He was very helpful and informative. I will definitely be coming back again!

Ke
Review №8

Great experience at Medford Verizon. Evan was literally such a great help to me.

KS
Review №9

Evan was a godsend. He helped me change service and upgrade from the a71 to the a71 5G UW. I couldnt get service at all with my old service but he gave me the update that there were 5G towers nearby. He was absolutely right. I get 5G inside my room. Thank you so much Evan.

Re
Review №10

Evan at the medford store was a wonderful help. Got me set up with a new phone and explained things to me. I am very satisfied with the service I have received from Evan today.

ポX
Review №11

Clerk was very nice and attentive while also relaying to other customers who had come in while remaining focused with our transactions, overall hassle free wonderful experience.

Ap
Review №12

Anthony greeted me when I walked in and offered his assistance. He found the protector I needed for my phone and also put it on for me.I cannot tell you how many years it has been since I walked into a Verizon store but this positive experience will have me dropping by again.Thank you!

Ra
Review №13

I highly recommend this Verizon location! My husband and I worked with Evan, who answered all our questions thoroughly & enthusiastically. He helped us select the best plan for us while also explaining each device we were interested in. We left the store with two new phones as well as an iPad with cellular data because of Evan’s knowledge and prompting! Evan made the entire process seamless.

Sa
Review №14

Anthony was great and very helpful! Allowed me to get the best plan that fit all my needs and was perfect for my price range

Lo
Review №15

Great customer service. Very helpful and informative, made my phone buying process quick and easy.

Ar
Review №16

Evan was extremely helpful and patient was a great experience would recommend this store to all.

Te
Review №17

Everyone was great! the service was amazing!Thank you Erica and Evan for all your help!

Jo
Review №18

Anthony was very helpful with picking out a phone and handling our trade ins. Great service!

Lo
Review №19

Pick up a phone for a 1st time smartphone user. Anthony was friendly, helpful and patient.

Da
Review №20

Evan was so helpful and professional! 100% satisfaction.

As
Review №21

Excellent Service! Anthony could not have been more helpful! Thank you!

we
Review №22

Let me tell you something about my phone buying experience over at your Verizon Wireless medford. Grade A top notch customer service. I walked in already assuming the worst but to my surprise Evan marcucci was there to greet me. Not only was he very knowledgeable about every phone in their line up but he was also very comfortable to work with. He got me set up and on my way in no time. Thank you Evan.

Da
Review №23

What a wonderful experience I had yesterday getting my New phone..I was greeted in a friendly manner..Evan was professional and personable and super helpful what a nice guy..and a pleasure to do business with...

ja
Review №24

This store is Great ! Evan was a huge help ! I upgraded my bussiness phone and he had the exact phone i wanted. He gave me the best deal and set everything up for me and made the experience so easy. I higly recommend choosing this store for your wireless phone needs.

ka
Review №25

Evan was the absolute best! Super nice, professional and he knew his stuff ...saved me money and I was able to get the top of the line iPhone ! I have been a Verizon customer for many years . This was the best experienceI ever had .. Thanks Evan !Kate Leibbrand

Ty
Review №26

Evan help me out tremendously and couldn’t have explain everything better! Super polite!

ma
Review №27

Mike was absolutely spectacular! Knew all the answers to all our questions. Hes very polite & personable. Im referring everyone I know whos considering Verizon to go to this location!

In
Review №28

Evan did a fantastic job and was very helpful. Answered all my questions and took care of my phone.

Ka
Review №29

Evan was extremely personable and helpful. Great experience. I will be back to this store for any further devices

Ma
Review №30

Evan was excellent. He was helpful, knowledgeable, and professional.

Hu
Review №31

Great customer service! Very informative and patient in helping me choose the right phone for my needs.

Ge
Review №32

Went to store, got what I needed. Price was fair, service was good.

Ps
Review №33

Evan is great helpful friendly sales person he assisted me with every question I had and took his time. I just would like to say thanks to evan.

Tr
Review №34

Dealing with Shawn was awesome! I had a little problem and Shawn took care of it perfectly! Very professional, polite and knowledgeable! Thanks Shawn for a great experience!! As long as Shawn is in the Medford store I will keep going there! Much more of a pleasurable experience with Shawn then other sales people I’ve dealt with in the past at that store!!

Al
Review №35

Erica could not have been more helpful

Th
Review №36

Sean and G are THE best! Service and professionalism was second to none. Will be using them for any future needs. Great experience!

De
Review №37

Wonderful staff with wonderful customer service. I wanted a new phone, but didn’t know exactly which one to choose. Kyle walked me through everything carefully and I ended up truly happy with my choice. Definitely will recommend to friends and family!

Pe
Review №38

Dont buy from this store. The sales person had no clue what she was talking about and actually told me completely wrong information about the phone I purchased. Then sold me add on products to protect my phones screen that didnt work (called black ice). My screen literally broke 35 days later and I was told there was nothing she could do. Buy online or at the very least go to another store. Also dont get swindled into buying anything from the company gaget guard to protect your device, its garbage.

Ro
Review №39

We just today had a great experience with our new friend Shawn at the Medford Verizon Store. He went over everything with my wife and I and explained all the details as we purchased new phones from Verizon, We highly recommend him and Verizon to anyone. We are 18 years with them.

Ar
Review №40

The team at the Verizon store helped me set up a new IPhone, transfer data, remove the old phone as well as show me how my bill will look going forward. Excellent service. Highly recommend!

VI
Review №41

Please never go here!! They have no clue what they are doing! Screwed me over $260 on a refund for an iPad because of their lies and incompetence. I recommend you always go to a Verizon corporate store and never come here. 2 hours in the store then 2 hours on the phone all because I was duped. The store supposedly had no manager when I had this problem, then said the issue was resolved. When I called Verizon direct they told me the request was denied and my 14 days for a return was over. Stuck with a full price iPad. They can’t activate new lines and have no technical abilities or customer service. You have been warned...

Ju
Review №42

Stakeholders of Verizon. I am Justin Simon. Yes I’ve heard. [He] Serves all people faithfully by the hundreds and if Kyle were here he’d respectfully assist the English with fireballs from his eyes and bolts of lightning from his arse. I am Justin Simon. And I see a whole army of my countrymen here in awe of his outstanding customer service. You have come to browse merchandise as free men and free men you are. What would you do without Kyle? Will you shop? Aye, shop and you may buy, purchase and you’ll live, at least a while. And dying in your beds many years from now, would you be willing to trade all of this, from this day to that, for one chance, just one chance, to come back here and tell our competitors that they may take our profits but they’ll never take our service!

Wi
Review №43

This location is wonderful! After taking our time to decide what we were interested in, Syed helped us switch over and get a great deal we didn’t know we’d get! A very patient man who gladly spent his time perfecting our plan. Syed is a go to!!

th
Review №44

DO NOT GO HERE. Blatantly scams customers. Me and my family went in to buy a new phone and I was looking at the different versions of the google pixel. After hearing the prices I went with the oldest for 400$. I only later found out that this 400$ was to pay off my old phone and I was on the hook for 800$! I couldve brought a pixel 4 online for this amount. This has become a shady business since its been under new management.

Er
Review №45

Sean was very helpful and knowledgeable he made the sale without being pushy I will definitely use him again

Ro
Review №46

Great service by syed and gee. good deals and they know their stuff

Li
Review №47

I have visited the Medford Verizon several times and the guys there always greet me with a smile. Ron and Abi are so helpful in reviewing all the features on my new phone as well as explaining my phone bill with charges for multiple lines. They are very patient and knowledgeable. I recommend this location to other people and now they use Verizon Wireless also.

Li
Review №48

I came in to port over from Sprint because Verizon is so much better. Kyle in the store helped me out.He made it easy and smooth, he even called customer service for me. Will come back to the store for my upgrades soon.

Ga
Review №49

Evan was great, very knowledgeable.

Ja
Review №50

Nihad and his team helped me out when I came to buy my new iPhone. They set me up with a great case and screen protector, and took care of transferring all my data. Absolutely loved the service they gave me!

Le
Review №51

Nihad and his staff were super helpful when I wanted to get a tablet for my younger sister. She’s young, so they explained which would be the best for her and why and even helped set it up, she’s very happy!

Ga
Review №52

In a society where we all have observed the erosion of manners and customer service there are still people out there that can rejuvenate your faith. It started with a phone call to the Patchogue Verizon location and the employee at this store could not have been more pleasant and reassuring that he was going to do his best to accomodate the needs I had regarding switching from AT&T to Verizon Wireless. The arduous task and disgusting customer service and convoluted protocols imposed on AT&T customers made this task seem almost impossible to execute until I walked into Verizon, met Kyle and he literally saved the day! What made this experience at Patchogue Verizon so unique you might ask? Well lets start with Kyles patience, willingness to please, inability to get agitated and priceless skills all disguised with a humble demeanor that makes you feel that he takes pride in getting the job done. Guess what...he got the job done and did it with a smile and accuracy. Verizon should take note of this employee as it is a rare occasion to see someone of the younger generation channel the spirit of the old school methods that customers can be best served with patience, pride & knowledge of their industry!

Ke
Review №53

Syed and Muhammed helped me more than enough, nice and to the point, highly recommend these guys.

Al
Review №54

Keven was very helpful. He listened to understand exactly what was wrong and was able to fix the problem I was having with my photos backing up to the cloud. In addition, he offered an alternative solution. I was there with a customer service issue, but would go back to Keven when Im ready to upgrade since I feel he was very knowledgeable on the products and services Verizon offers.

Jo
Review №55

I came into the store to see if I was eligible for an upgrade. Ray helped me look at my account and ended up helping me get an iPhone XS Max which I love! It was a great experience and I would definitely recommend going there!

Ro
Review №56

Nihad helped me out when I came to pay my bill and showed me how to lower it! Despite being a business he wants to see us save so that we remain loyal customers. Will definitely be coming back to him

Ga
Review №57

Nihad and his staff helped me out when my tablet was old and needed an upgrade. They helped transfer all my content despite how difficult it was to use my previous tablet, I really appreciated the attention and customer service they gave me. Will definitely be coming again

Mi
Review №58

I love this store. Savik has started recently and has been the best decision. I came in to get a new phone. Last week but I didnt like it so I came back again to get a new phone. Both times I received excellent customer service . My granddaughter also got a phone yesterday. Thank you so much savik. Good to have you in the neighborhood

Wi
Review №59

This store was great at helping me get a new phone. Kyle was very helpful and skilled. Would recommend coming here

Ne
Review №60

Shawn and G did none the less but 5 star service for me. I was very impressed with the professional service that they both provided.

Jo
Review №61

Syed was very Pleasant to work with and knowledgeable. Very kind and good serives

As
Review №62

I came into the store looking to get my phone repaired but I did not have any protection on it. They informed me of the promotion they were running so I decided to upgrade and get me and my wife a new phone. Ray was very smart and assisted me quickly.

Je
Review №63

Awesome person to deal with. Answered all my questions and then some. Savik was amazing. Made me comfortable with my new device and hes the best!

Be
Review №64

Gary was really helpful! Got me set up with a new phone really quickly. Thank you for all your help!Update:Never got the promotional value for the phone. Was supposed to get $350 towards my new Iphone 8, but he only gave me $150. Completely SCAMMED and now being told my trade in is in recycling. Save your time and energy, and go to a real Verizon store.

Do
Review №65

Syed was a complete pleasure to work with. He went above and beyond . A total professional. The absolute best .he deserves a raise

Ma
Review №66

Everyone here was super helpful and cool. Ray helped me start a new account with an awesome new phone for myself. Definitely a good experience.

Da
Review №67

Great customer Service very helpful I would like all store be same way

Al
Review №68

Syed was a big help. Got everything I needed. Professional and a pleasure.

Bo
Review №69

Got a call saying I was eligible for an upgrade. Kyle helped me out, walked me though all the steps, explained everything clearly and even helped me set it up. A great store with great customer service, ill defiantly be back.

Da
Review №70

After years of being a Apple fan, I decided I’ve had enough . I came to this wonderful establishment with high hopes of switching out my phone with that of an android. With the help and research done by Kyle I eventually got the perfect phone for me . Great customer service, quick, and easy

Mi
Review №71

Although buying a phone is exciting, its normally such a long process, however, Nihad was able to make sure I was ready to go with my phone is a quick and orderly fashion. Will definitely be coming here for all my cellular needs!

Mi
Review №72

Nothing but the best here. Savik was beyond helpful and kind and all my questions were answered quickly and thoroughly

Pe
Review №73

They were a great help. Wonderful workers who know what theyre doing and are willing to go the extra mile to have satisfied customers.

Lu
Review №74

I came into the store when my phone stopped working, and despite how distraught I was over it, Nihad and his team were able to help me get a new device and went the extra mile to pull the info off my old dead phone to transfer into the new one. They even checked my bill to help save me money, really an amazing experience!

da
Review №75

I port over from TMobile and I used this store. Savik was a great help in order me to switch over and he helped with everything. He made it very easy for me and my mom. Will come back to the store and recommend my family and friends

Ra
Review №76

Best service out of any Verizon store Ive been to. Ron and Abi helped me get into a new phone without any issues. I recommend this store over any store in the area these guys are the best. Dont waste your time anywhere else.

Ch
Review №77

Awesome store, Nihad and his staff helped me fix my plan to save me money so that I could buy my mom a nice tablet, great service and expertise

Pe
Review №78

The guys here are great, second phone Ive gotten and I only come here! Shami was very helpful as was John! Great deals as well!

Th
Review №79

Had a HORRIBLE experience with tmobile & at&t. Come here & ask for Raymond. He helped me activate a new phone with an affordable unlimited plan. THANK YOU GUYS

No
Review №80

Came into the store after hearing great things about the sales people. Nihad and his staff dedicated their time to help me find the perfect Samsung phone for me and even set up a watch after applying discounts I wasn’t even aware I had, great service will definitely return here

Yo
Review №81

Great service from Nihad! He helped me find the best phone for me and even got my bill lowered!

Ja
Review №82

Came to this store for a new phone, and Nihad helped me find the one to best suit my needs. He even taught me neat tips and tricks to better use it. Will definitely recommend this store to friends

am
Review №83

Best Verizon by far!!! The service is quick and friendly and felt welcomed. Abi and Ron have helped me out with all my phone issues. I will definitely recommend this store.

jo
Review №84

Excellent very helpful. Very nice people in the store.

Gl
Review №85

Love the service here! Always willing to help and getting things done quickly .Thank you Savik (Manager) for helping me

Ma
Review №86

Nihad and his reps helped me find a great phone and took the time to set it up for me it was a wonderful experience

Ka
Review №87

Ray and his coworkers helped me find which phone best suited me and even found an offer on my account to get me a discounted iPad, very happy!

Le
Review №88

Nihad got me the best deal I could get on an iPhone XS Max, I’m very happy with the phone

Ni
Review №89

Kyle was really helpful with what I needed, he was very polite and understanding, he helped me figure out a solution in a quick and easy manner.

La
Review №90

Great customer service at this store. Nihad not only helped me find a phone to best suite me, he helped me lower my monthly bill!

To
Review №91

Came into the store looking for help wit my old Galaxy S6 and found out how overdue I was for an upgrade. Being apprehensive to make the switch to a newer more advanced phone, Nihad took the time to teach me the ropes so I was comfortable with my new purchase

Ro
Review №92

Syed and G were very excellent and patient.

Ha
Review №93

Awesome store. Awesome service. Ron and Abi helped me with everything I needed when I bought my new phone. I recommend this store to everyone. Theyre the best.

Ky
Review №94

Nihad was very attentive in helping me get a jetpack for my home. He explained all the benefits of it over optimum and now I have better internet service for cheap!

Ro
Review №95

I had a great experience in this location the guys are very nice they told me was gonna take an hour for my phone to get transferred but it did and it only took 15 minutes very nice people very helpful I appreciate the business Garry subir

Do
Review №96

Came in for one upgrade for my husband. We each got a new phone and my husband got a tablet. With these promotions, wht not. Gary and Sam were a great help.

ro
Review №97

Came in to upgrade my iPhone. Nihad and Ray were both very helpful. They even set up a jetpack for me.

Mi
Review №98

Kyle helped me out so much. Got me in and out of the store with a new phone and tablet in only 30 mins. Great service

An
Review №99

Nihad was super friendly and explained everything when it came to picking my new phone Im very happy with it and confident in my purchase

Me
Review №100

Savik was a real great help. My prepaid phone was not getting activated and Savik spent almost and hour in fixing this issue. He did finally got it working. I am so happy that this type of service I get in my neighborhood. Thank you so much Savik

Information
4 Photos
100 Comments
4.8 Rating
  • Address:700 E Patchogue Yaphank Rd Suite 5, Medford, NY 11763, United States
  • Site:https://verizonwireless.com/stores/new-york/medford/your-wireless-medford-1693122/?y_source=1_MTA1OTQxNDItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D#/storeDetails
  • Phone:+1 631-205-5555
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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