Danny was so pleasant to work with! I had to bring in my kids, and had so many questions and changes to make to my account, he was so patient and took the time to help me with everything I had came in for. As well as got me a great deal! I was totally happy with my experience and would definitely recommend going to see him for help!

Ben was very helpful, answered all my questions, gave me the best deals he could and I feel fully satisfied even after leaving the store

I went in because a software update broke my phone and they refused to help. I asked them to speak to a manager and they said they did and the manager told me if I wanted a working phone I had to pay full price for a new one. I had to throw a fit to be allowed to use a landline to call customer service who almost immediately recognized that I needed a working phone and its the companys responsibility to make sure that I have one and made notes that I should be allowed to buy a penny phone - the cheapest, most basic smart phone available. At least I didnt have to spend hundreds of dollars for it and I have a working phone until tech support figures out how to fix my Motorola. Vincent was perfectly happy to send me out with a broken phone and no way to stay connected. My 3 year old daughter needs me to have a working phone. I dont know how they thought what they were doing was ok.

I ordered 2 new phones...had to wait a Month to get them... and once they did get here they ordered me the wrong phone and all the manager had to say was ...I can cancel this and you can go to a different provider...Didnt offer to make it right.. he didnt even try!

Robert was kind, patient, knowledgeable and professional. We drove out of our way to work with him and will do so again! Weve been with US Cell since the late 90s and will stick with them, and especially like this authorized dealer location.

This was the best experience I’ve had in a long time. Robert was so helpful and I didn’t feel like I was being forced into anything. Very happy customer here!

Troy was very helpful, kind and courteous. He got our phones upgraded and got us into a plan that will work well for us. I appreciated the service that he provided. Thanks Troy!

He had so much patience and i feel went above and beyond

Daniel is such an amazing and friendly person who helped me out so much on my phone situation.

Reyna answered so of my questions and was very nice!!

Troy is the best, always helpful and professional.

Excellent service! Delightful personality!

Daniel was extremely helpful. He was very knowledgeable and has great customer service skills. It was a pleasant experience. Most importantly-He fixed my phone. Thank you Daniel & us cellular!

I was very satisfied with my service, it was fast and helpful. My questions were answered with ease and everything explained so I could understand. 10/10 will go again next time I drop my phone in the river hahaha🤣

Always willing to help. No matter my problem. Always super friendly.

Great experience. Actually had a fun time. Daniel was really helpful and knowledgeable.

Service was quick, and Robert was very helpful and professional

Troy was amazing! Very helpful and knowledgeable!

Daniel is amazing... answered all my questions!!! Helped me with both personal and business cell phones!!!!

I had an amazing experience with Santos Camberos at the South Medford US Cellular. I had a bad experience with AT&T and their service prior to considering switching. Santos got me all set up with my new plan, transferred all my information, offered to buy my phone off of me to go towards the cost of the accessory and provided great service! Thank you!

Kerry did a great job helping get what we needed done! He has great customer service 👏! I cannot remember the managers name there but he was on top of it as well! Great job thank you!

Troy was very helpful and patient. Answered all our questions. Would recommend this store.

Troy did an excellent job of explaining everything to us! It was a pleasure to do business at the store. After 24 years with ATT, their service had gone way downhill. Happy to be a new US Cellular customer.

Ive been a customer of US Cellular for 3 years now. I have NEVER had a problem with the phone service they provide. I feel this company has grown to easily compete with many carriers. Im extremely impressed with the quality of their customer service. If I could give them more than 5 stars I would. Ms. Reyna Leon-Oregon is by far one of the best customer service agents Ive had the pleasure of meeting. This young lady should be teaching everyone in customer service how to adequately represent your company while providing quality care to customers.

Kerry was awesome to help me through this process. He was very efficient and always willing to help with anything. Grateful for the experience.

I made the switch from metro to US cellular this week and I couldnt be happier. Daniel (Danny) is great!

Always top-notch service!

It is always a pleasure to work with Kerry. He is thorough and gets everything done in one shot! Thank you for your amazing service. Happy holidays!

Very patient with me! explain clearly!very nice!

Setting up phones is a little confusing. Still got it done and left happy!

Excellent customer service. Made change phone service so easy and I didn’t even need to contact my old company. So glad we switched.

Always pleasent and helpful

Best service ever, 3 new phones 1 tablet. Sales person was very helpful and was able to get all devices up and running. He had us setup and ready to go before we left the location. Thank you for all you did for us. 💘/😘

Danny was helpful and Very knowledgeable

Very polite fast gave personal tips on where I could save money and get the best service Tony was very helpful my wife loves the tablet

Robert was courteous, knowledgeable, and helpful.

Made it simple. Thank you

Kerry spent over 2 hours helping me with a situation that was dire for me at the time. He never gave up, he went above and beyond any service representative I have experienced in my life. I have been in customer service and sales for the better part of my career and very rarely have I seen the dedication and commitment this man gave.Kerry, you made my life easier and my heart smile. I commend you good sir.

Thanks for your help Alexis! You were very courteous and quick

Troy was extremely patient and very knowledgeable who helped me successfully resolve my problems with another carrier

Santos was extremely helpful, he empathized with my issues and quickly remedied them. Good guy

I have been a customer of Sis-Q Cellular for at least 15 years. The customer service great. I can always get reception any place I go. I can always count on good customer service. I had lots of questions and all were answered quickly and an accessory was ordered to deliver to me!

Troy was very friendly and great to work with!

Danny was super helpful and extremely nice.

The service was the best I have ever had with any cell phone company. The sales agent Kerry Kellum was the best and most knowledgeable of any phone agent I have ever worked with. Thanks for the great service

Awesome customer service, will keep coming to this store for sure!

I just wanna say we had the best experience at sis q cellular my husband and I wanna thank Kerry Kellum for his top notch customer service and positive attitude thanks sis q cellular look forward to our new relationship

The agents are always helpful and never make me feel bad when I show up to close to closing my last visit was great

Great people great service for a small location. Everyone is very helpful and the agent that has helped me every visit Troy is especially customer service oriented and friendly. I would recommend this location to everyone I know.

Troy was awesome, informative and a good humor. He helped with everything and understood everything we asked for.

Daniel was knowledgeable, helpful and went the extra mile

Awesome service

Great service, listen and answered all my questions and concerns!

Honestly Kerry is one of the most understanding people who work here. If you’re wanting it quick and easy, ask for him. Such a great guy and awesome experience.

Wonderful customer service. Informative and willing to work with my budget thank you guys

Troy was very helpful and discovered an issue with my account and he immediately corrected the problem!

Troy was extremely helpful setting up our replacement phone. Due to our current stay at home order, the company didnt allow for him to transfer our data but he provided us with great instructions to do it ourselves.

Troy was very personable, knowledgeable and helpful in providing services today. I would refer anyone to him for his assistance.

Kerry helped me at the US Cellular store last Saturday getting my daughter an IPhone 11 and was awesome in helping her recover her Apple ID. For me as a parent it made my weekend seeing her overjoyed with the new phone and all the memories from her old phone. Kerry’s a boss!

Troy was fantastic!! He was quick, friendly, accommodating and so very helpful! Im so glad I switched back to US Cellular and he made it an incredible experience. Hope he gets a raise!

Kerry made my day by bringing up Penton Motorcycles! I hope you watch the movie! Youve got a great employee in Kerry!

Reyna was very fast and proficient in her knowledge of our phones. Her customer service was on point. We were in and out with our new phone!!

Troy was AMAZING! Everything went smooth and they were so helpful!

Even thru all this COVID-19, Sis-Q, U.S. Cellular Authorized agent opened their door to me and helped me stay connected after my phone was totally broken! Thank You 😁

Kerry was the best thing that’s ever happen to me while change carrier to US Cellular100% recommend it and talk to Kerry

Thank you informed information easy to understand I appreciate that quality.

Huge waste of time.I called in to set an appointment but still had to wait an hour, only to be skipped in line. When I finally do get help, another half hour later, the agent stops helping me 5 minutes to assist the other agent. I walked out. Incompetent, unfriendly, and poorly managed.

Troy was awesome made the process and changing over phones a breeze thank you

Quick service. Friendly and knowledgeable.

Shawn was a great help in getting my elderly father set up on our plan. Explaining info detail how much each month extra it would cost. We really appreciate your help!

He was very good 👍

Reyna made it so easy and pleasant, excellent customer service!

It was a very pleasant visit. Shawn was awesome at everything from helping me realize what I needed. To setting everything up and even transfered all the stuff from my old phone... Thanks a million.

Shawn was great with helping me pick a new phone, really took time to figure out what I needed instead of just taking me to the newest and most exspensive options. Really great service.

I got to work with Shawn Sothers and he was excellent with costumer service. I will be letting all my friends know just how awesome your store is. Thank you

Luke was an excellent help to a non-techy person. He was efficient and got me set up and out of another provider in a quick and painless way. Thank you!

Cee Cee had great customer service! I called ahead of time and knew that was where i would be shopping...she sounded friendly over the phone and knowledgeable.She helped me get the right device and walked me out the door even though she had other people to serve after me, i didnt feel rushed or pushed into a sale. She was great!

Im went into the Sis Q store by Walmart on the south end of town and explained to Jonny that Ive been getting 3G signal or a roaming icon or sometimes when I move 10 feet it has no signal at all. I explained that I had done the *228 thing. (Which would not connect) so I tried *22899. Which did connect but did no good. He said there was no *22899 and that worked and knew what was available and what could be done or not. WRONG! He also said there was nothing he could do. I can trade my phone in early and finance it or wait till October or I could buy a booster for $550 (the only one available for us cellular.) Wrong again smart boy.... there is one available from us cellular for $199.00. you look at the signal map I am in an area that is supposed to get 100% signal so I guess they dont honor their promise as far as being the best coverage. The bottom line he would not provide me service if I did not buy something to boost his Commission.

Thank you Caleb! I really appreciate your excellent service.

Great service

We had excellent service from Jonny. He spent a lot of time working out the glitches and was patient and friendly and very helpful.

Reyna, Caleb, and Troy provide the best customer service experience ever!

CC was helpful and knowledgeable, got us taken care of quickly and helped us choose the best accessories to protect our new phone

I am in awe at the amazing level of customer service given to me today !! Kudos x a million ;)

Jeff and Luke were awesome. Got me fixed up and on the road in no time. Thanks.

I was so impressed with Ceecee cuz she was so knowledgeable about which device would work best for my needs, and she was a no pressure saleswoman which I really appreciate!

Shawn was very helpful. Explained the process and took great care of me!

Very happy with my new Samsung Galaxy Tab S3. Johnny rocks!

I came into u.s. cellular today expecting to get turned away because I have went through them before and didnt finish the contract. Shawn Breen was my rep and I can not say how much I appreciate how friendly and accommodating he was! I felt at home in this location, I had all my questions answered clearly and could not be more happy !!!! Thank you Shawn Breen

Luke was cool, got me what I needed painlessly...

Ceecee Jenson and Luke Campbell have been the 2 sales representatives that have been the go to for sales and knowledge of the devices that I enquired about. As a customer Im very satisfied with this store and the representatives that represent US Cellular..ThanksLief Barge

Johnny mancilla is an amazing sales associate who was able and willing to take care of all my needs.

Knowledgeable, friendly and helpful!

Great staff that work on great service at full speed. Bying new phones, accessories, or just have a question, your in a good place at U. S. Cellular.

Amazing customer service from Jonny Mancilla. Top notch attitude. Give this man a raise in pay!!!

Good service overall would have liked to been done faster with less complications.

Awesome Experience! Shawn Thanks! Very knowlegeable.

I had a great experience here, the guys are all very helpful but my favorite by far was Luke. He was able to make it as quick and painless as possible. Definitely recommend this location before all others.

Shawn Breen is the ONLY person you should ever buy a phone from. The guy is so amazing I keep coming back to him every time I need something.

Shawn Breen made the process painless thanks for a really positive phone upgrade ecperience!