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NAPA Auto Parts - GDMI Enterprises, Inc
771 W Stewart Ave, Medford, OR 97501, United States
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NAPA Auto Parts - GDMI Enterprises, Inc
Comments
Er
Review №1

DO NOT SHOP HERE!!!! This store is out to steal your money! They sold us a battery, and within 30 days it died on us. We went into the store to return it and the associate stated that they no longer carry that brand because that brand is known for having that issue. The associate that was working at the time was able to look up our receipt for us but then said because they no longer carry that brand they didnt know how to process the exchange and to come back in a few days when the manager would be there. Okay, fine, kind of a hassle, but we went with it. Came back the day she said to only to now be told that 1. They cant look up the receipt for us, but 2. They require the receipt to return the battery. Wait, what?! For something that you flat out told me is known to be defective? To top it all off, they then proceeded to try to SELL us another battery! Between being out of work because of COVID and having a 5 month old to care for, we couldnt afford the FIRST battery and now youre trying to squeeze more money out of us?! WHAT A SCAM!

bo
Review №2

Awesome store and got great help from the guys at the Stewart Napa! I needed some help on some brake pad returns that I had lost my receipt for And they We’re extremely helpful with everything 👍🏻

Mi
Review №3

Only went there twice which was adequate to experience extremely poor customer service. Both times. Clerks do not communicate well. Will never go here again. Customer service should be important to them.

D
Review №4

Juan is knowledgeable and goes out of his way to find the hard to find parts I need to keep my 43 year old truck running as it should.

Mi
Review №5

Great guys!! Every time I come in their are happy and pleasant to deal with. Always willing to help find exactly the parts you need. So happy to have a great parts store in the neighborhood!!

Ma
Review №6

I have been in a couple times for parts and they have always gotten my stuff correctly and fast. Prices have been reasonable and they have a fair amount of stuff in stock. I go to napa when I need to get stuff right the first time and I dont want all the unneeded fluff stuff.

OT
Review №7

Very friendly and helpful staff!! Chris, Brandon and Payton I appreciate your help today with my car battery.

Rh
Review №8

Love you guys got the part I needed and that no one else could get yay you rock

Au
Review №9

Great place to go. Good people, always get me the part i need. Prices, very good.

Je
Review №10

Knowledgable, friendly staff, can find almost anything youre looking for. Convenient location.

Mo
Review №11

Got what I needed. Employee was knowledgeable. Store was not too crowded.

Ro
Review №12

Excellent friendly helpful staff. Ask for chris.

KI
Review №13

I really like Napa the people at this one are great only thing is if you lose the receipt youre SOL its just nice to have a little plastic card to scan at some of the other stores to look up your history but I try to support Napa because theyve been around forever and always enjoy talking to the guys when I go in

Al
Review №14

Made my return super easy. For a few parts I didnt need. And gave me cash for my debit return.

bi
Review №15

I order all my parts from them for my business and they deliver and they are always spot-on and the best price in town

T
Review №16

Better parts, i trust Napa more than others.

Ja
Review №17

Good prices with knowledgeable staff

Ji
Review №18

You can get everything for your car you need.very courteous

Br
Review №19

Good service if they dont have to order in the part

Pe
Review №20

They had grit guards for car washing in stock- cheaper than anywhere online. Guy on the phone knew exactly what I was asking for and had it waiting on the counter for me.

Ma
Review №21

Great bunch of guys. Knowledgeable and courteous.

Am
Review №22

Great Prices, knowledge staff, bear ORileys prices

Ti
Review №23

Great service !!! Will always be a top three choice for our needs and business.

Ta
Review №24

Fast service in-and-out always has what you want

Aa
Review №25

Amazing staff very helpfull

Ch
Review №26

Great service and parts for a reasonable price

ja
Review №27

Steven, Chris, and Juan are very helpful.. if they dont have it, they will try to find it!

Ea
Review №28

Very helpfull and friendly staff. They go the extra mile.

Pa
Review №29

They made a simple return for store credit into a headache.

Da
Review №30

The staff is professional and helped with our choices and gave price quotes.

Ro
Review №31

How to install excellent service from Don

Sa
Review №32

Always friendly staff willing to help out

J
Review №33

Always have what I need

Mi
Review №34

Great service extremely helpfull

Da
Review №35

Third time I have been here with no luck.

Yu
Review №36

Great help! Knowledgeable!

Sh
Review №37

Excellent customer service!

Ji
Review №38

Great service always have Parts in stock

Br
Review №39

They were very helpful

Es
Review №40

Good hours, wrong part given

Ch
Review №41

Prices were aweome

Ti
Review №42

#very helpful

De
Review №43

These guys are awesome!

De
Review №44

Very expensive

je
Review №45

Just another Napa

Cl
Review №46

Very helpfull

Ro
Review №47

Friendly people and they had the stuff I needed

Mi
Review №48

Friendly and helpful

ro
Review №49

Great, just great !!

Ja
Review №50

Great service

Ji
Review №51

Good service

Jo
Review №52

Always helpful

Na
Review №53

Excellent service

K.
Review №54

They got parts.

ju
Review №55

Customer service in this place to get the parts you need is good

Ch
Review №56

Professional care

Information
10 Photos
56 Comments
4.3 Rating
  • Address:771 W Stewart Ave, Medford, OR 97501, United States
  • Site:https://napaonline.com/en/or/medford/store/39307?cid=pl_yext_jobber_NapaSouthMedford_39307
  • Phone:+1 541-622-6520
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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