Move-in date was pushed back a couple weeks and we were having the worst time budgeting for storage and Cassie saved us tons of money since we didnt even need it an entire month and we were also discouraged by thinking the unit was too small of our belongings. We received tons of encouragement from the staff and we WERE actually able to fit it all! Thanks guys!!π
I stored my belongings here for several months during the pandemic. The facility is very clean and secure. I loved being able to use the large carts to move my belongings in and out of the unit. The staff was always very friendly. I liked the facility so much that my parents started renting a unit as well.
Ms. Lorraine and the rest of the staff were awesome and very accommodating for a quick move and storage option
This facility is amazing! I was able to get a unit in less than 5 minutes, with the help of the assistant manager. Very professional. I have had many units at different facilities as we use the units for business storage. This is my favorite yet! Individual access codes, public use carts, and a service sized elevator that is big enough to fit couches and other large furniture. This facility has it all! The Store Manager Doug is fantastic. He was very quick to assist, very personable and professional and was a genuinely caring individual. He remembers client names and even vehicles. I was surprised at the level of quality and service that I have received and would wholly recommend this location to anyone. Thank you LifeStorage!
Very good customer service. Cassie P gave customer service with a smile underneath the mask.
Wonderful experience. Recommend 100%. You can tell Aaron and Doug take pride in their jobs. Storage was very clean.
Cassie was a big help with informing me bout getting storage and i will be back to get a storage because its so hard to find good help at storage places now a days
Good afternoon, This is my first time using a storage unit, and I would like to say, thank you to Mr. Aaron Lewis. He was very respectful, very professional, and very helpful with explaining everything to me to make my moving a breeze. Thank you again Aaron for all of your help. I deeply appreciate it.
Excellent service. Friendly staff. Clean facilities. A+++ . Price capatable with storage place. Highly recommend. Go see Doug, the Manager tell him kim sent you
If I could leave minus stars I would. I make my payments every month on time and within 2 weeks Im getting calls saying you owe more money because the people who work there apparently steal your payments. People beware because they can deny what they want I have every receipt that I have paid my payment on time. Getting my belongings out there. People shop around and find a more legitimate company.
Great service. Have not seen a cleaner storage. Bathrooms vet clean.
I am so happy with my storage space and the staff. Aaron helped me decide what space would be best for my money.
Great customer service!! Highly recommend it for your storage needs!
Very knowledgeable and enthusiastic! Great experience.
This is the first all-indoor storage I have been to! It amazingly clean, and climate controlled! Happy to know my expensive furniture will be safe, dry, and Insect Free! Aaron set me up fast, easy, and was a Lovely person!
This is my account handling- and move in review.Manager Aaron L. Was extremely professional in all areas from setting up our account and greeting us to our new storage. He was friendly and courteous and knowledgeable. We really appreciate the warm respectful welcoming.Thank You Aaron L.
Very clean. Superior staff. Highly recommend to anyone needing storage.
Very clean, nice units, friendly and accommodating staff.
Absolutely love this facility. The store manager Doug is great!!
Doug and his staff have been so wonderful to us over the past year. They were so accommodating during the holiday season when we where able to meet our generous donors there (pre-covid). The storage units are perfect, clean, dry, and easy for users to access and the facility itself is well lit, secure, and kindly let you use carts to transport your things.
This is the cleanest storage facility Iβve ever been in. Super friendly and responsive staff. Highly recommend.
Great service, great staff and very helpful! I would recommend this location to anyone in the Mechanicsville area looking for storage.
Great place and pricing. used the facilty on a regular basis over the course of a year. facility is clean well lit and the staff are always helpful. defiantly will used this store as a comparison for any future storage places. thank you doug for all your help.
Very clean, professional, and highly recommended storage facility. Doug is a fantastic multi-site manager, a kind soul and very polite. The site is Fort Knox Jr. Great security measures, renter-friendly access, large elevator, and well ventilated for climate control storage. Spots go quickly and I would recommend reserving or renting ASAP.
Zach and Doug have been SO helpful! From the bottom of our hearts, thank you so much! The child life team at Childrenβs Hospital of Richmond at VCU is so grateful we were welcomed and treated like family during all of our many days and hours managing our stored items. The facility is modern and clean and just a year old. We highly recommend this facility to anyone looking for a secure indoor access place to keep your stuff! Again, Zach and Doug are the best!!!
Great place to store my things for staging my house for sale.
The owner is lovely and bends over backwards to help. I canβt say enough nice things about the staff and the cleanliness of my unit. Highly recommended.
I wish I could give it more than 5 stars. The staff is first rate and the facility is clean and safe.
Tasha is wonderful. She is thorough, pleasant and knows how to deliver great service. The facility itself is impeccable. Easy access. Great price. Im paying the same here for a larger unit than where I am now. Oh and there is no contract. I had to commit to at least 3 months at the other place. This place rocks.
I called life storage to get some information about a storage space. Shae was very pleasant over the phone giving me lots of information and pricing. She even told me I could come in and see the space before I made a decision. Will definitely be coming here to store.
First experience with a storage facility, clean and nice units. Staff is very friendly and accommodating!
Great service and clean space. We were very happy with all of the help we received.
The childrenβs hospital or Richmond was able to store donations at this location. Zach and Doug were both extremely helpful and go above and beyond every day we use the storage unit. If looking for storage please use these guys, they are amazing!!
I have recently rented a unit here and the process was very easy. The space is new and well maintained. I was able to reserve a unit online and then met with Doug, the manager, who completed the process in person. He explained everything to me and set the expectation for when payments would be due. I feel confident I will continue to have a great experience while renting a unit here.
Nice facility, clean and comfortable temperature in the units. Front desk staff has been friendly and helpful each time Ive interacted with them!
I canβt begin to explain how exceptionally helpful and friendly the staff is! The Associate Manager, Kim made me feel at ease from the tour of the facility to the answering of each of my questions. Her follow through and receptive demeanor made this transition effortless! Couldnβt have hired a better employee!!! Keep doing what your doing! Iβll definitely send referrals!!!! A+++++
Been a customer for years now and have been very pleased with the customer service and attention to detail. I see myself being a customer here for a long time. Keep it up!
This place was great! The manager Doug and his assistant Shay were very personable and funny! They explained everything in detail... I would def recommend this place to anyone.. plus the pricing is great too!
Doug was super helpful!
Life Storage at Rutland has to be the nicest storage facility around. Doug, the manager is so nice and helpful. Professional, friendly, and just plain nice! He made it easy to rent storage and very helpful when they are busy, directing people to keep it streamlined.
Great service. Nice place.
Zac was very courteous and nice and worked with me to secure a 2nd unit once we got all the office furniture there and realized it didnβt all fit. Thank you for great customer service.
Doug and Thomas helped me out. Iβve been to storage units and they all seem like a check the box place and itβs acceptable, until you meet these guys. Thomas is new but he was very open to instruction from Doug, who BTW just had a heart attack, you wouldnβt know it from how he helped me. He walked me to the unit answered any questions, showed me how to use the lock I bought, helped me with making sure I bought what I needed for the type of stuff I was going to be moving. He was peppy polite funny and patient ( I had two kids 4 and 2 ).
Doug and Zach are amazing! They helped me every step of the way. Nice facility and would definitely recommend it to everyone.
I loved the service from Doug and Shay as they were very friendly and funny. They explained everything me and my girlfriend asked.I would recommend this place to anyone needing storage as they sure will make you feel like family for picking them.
Fantastic storage facility! Zack and Doug at 948 have been super helpful. Kudos and thank you!!
The store manager was very professional and informative. We were able to sign up quickly. We are also happy with the amount of space for the price at a new facility.
Doug is great, superior customer service. Best deal in town. Quick and easy online reservation. The unit was exactly what I needed.
Zachary saved the day! He assisted me in every step of my move me made it a lot easier. We need more people like Zach!
The facility is new and impeccably maintained. The staff is amazingly fast, thorough, helpful and polite! Hands down the first place to call.
Nelson did a great job in helping me acquire an available unit and provided instructions on accessing my new unit. Excellent customer service! Thanks
Super clean. Doug made the process a breeze.
Doug, the manager, is very personable and always a pleasure to work with. The facility is clean and very well maintained. I would highly recommend Life Storage in Mechanicsville to anyone who is looking for a nice place to store your personal property.
Been storing here for a few months. Itβs always clean and safe and secure. Staff is always friendly.
Shae has been so sweet! And i know this is the place for me to store. Im moving in, in August. Thanks for all you doππ
Great location. Doug was very helpful to us setting up my moms unit.
The process to get setup with a unit was so easy. Doug at the front counter thoroughly went over everything and did a great job insuring I understood the process of their storage facility. Very clean and an indoor climate controlled facility. A no brainers for your storage needs.
Continued Outstanding service provided by Zachary to business owners with demanding needs.
Phalen did amazing to walk me through her facility to find the perfect spot for my needs. Place is very clean, climate controlled, and well maintained. I would highly recommend Life Soteage for your needs. Great area and great facility!
Very clean. Staff is wonderful.
Doug was great and the process was smooth sailing! Would highly recommend this place to anyone looking for good service and great price!
Easiest move in process! Prices are fantastic for everything you get! Would recommend life storage to everyone!
Doug was very helpful in getting us set up with our storage unit. He made the process painless.
Excellent customer service, Doug and Kim are very courteous and efficient. Clean and secure facility, I highly recommend this location.
Kim was so helpful throughout the process of reserving the space and moving my belongings - couldnt have asked for better service. Space is clean and secure.
Smooth experience! Zach and Doug were both phenomenal!
Thank you for a wonderful experience. Kim was awesome.
Wonderful company, beautiful new building in a great location. Doug & Phalen were SO nice & more than helpful while helping us get set up with our storage unit!
Amenities provided to business clients are remarkableππ»
Great service, and reasonable rates. Process could not be easier to get setup. Autopay is great too; one less worry.
Mechanicsville, VA - New and clean. Great location. Very helpful staff ! Doug is terrific.
Great location! Brand new and very clean. Wonderful staff always ready to help.
Great staff very patient and very helpful even helped out in the rain!!
Doug is so nice and very thorough. He made the experience very easy!
Doug is extremely helpful, friendly and was able to quickly answer all my questions.
Doug is very professional, friendly, and attentive to the needs of his customers. The facility is excellent.
The staff was fantastic!!! They helped me with everything. I will use Life Storage again and recommend them to all of my friends.
Newly built storage! Friendly staff and great prices!
Mr. Doug made the move in process a breeze. I recommend everyone looking for storage to come here!
Great service and great ppl best price for your buck
Super clean. Highly recommend.
Doug and team are terrific. Very professional and friendly
Easy access, friendly staff and thorough overview of all the details
Doug and Fallon do a great job.
Kim was very helpful, friendly and professional.
Doug and thomas were very helpful,polite and courteous. It was a pleasure to work with them both.
Friendly staff. Easy to work with.
Very clean and accessible.
Brand new facility. Extremely clean!
Brad and Kim were very helpful, thorough, and efficient. Very clean space!
Come see Doug you guys!! Hes a nut and will get you taken care off with no problems!!
Rented my 2nd space today. Free month!
Really helpful, Doug was fantastic
I rented a unit and Doug helped me sign up in a breeze! Clean, nice space that doesnt make you uncomfortable or worried when moving.
Exceptional staff and rates.
Clean, modern, efficient!
Kim was very helpful.
Phalen was a true help to my husband and I when we came in to select a unit.
Friendly staff. Very clean, look forward to renting a space. Talk to Doug he will get you taken care of!
Such a great experience!