They literally always close early I don’t understand it says you close at 7pm but you’re closing at 6:30pm I had to go out of town and the nine mile rd location lights on the machine wasn’t working so I had to try and race to Mechanicsville only to be turned away and I called he was told they already cleaned up and put everything away and locked the doors. What kind of customer service is that? Very poor!!!!! It’s a place of business, Walmart at that I would think they would know better, but apparently not.

I was told Were not doing oil changes at this time because we dont have any STAFF. Just like that! Not a care in the world! Well, thanks for helping me change my mind about giving you my business.

Good wish they had mre employees over there to help customers and wish they had every tire in stock instead of ordering online

Slow staff never answers the phone. I had to cancel my tire order because I like to be able to get ahold of people when I spend hundreds of dollars

Bought tires online spent almost $300 schedule an appointment through their system for 7 AM only to get to the facility no one was around I called the number when I finally got a hold of somebody they told me they don’t open till 9 AM very poor customer service need to update website to reflect correct times that they are open even when you go to walmart.com and look at the page for the auto care center it says they’re open at 7 AM

Decent prices, not so decent service

I called to check on something and they just didnt carry it. No big deal

Never open anymore when I go for service.

Great jobs done on all three of our cars. Efficient. Hard and steady workers. Dont try to upsale you; if you need something, they tell you, otherwise, they do what you are there for and move on. Highly recommend. Beware, there is always a wait because they are that good!

Very quick tire rotation/balance, and oil change. Counter personnel and technicians were extremely professional and courteous.I realized when I got home my wheel cover was missing. Counter guy stated over the phone they would hold until I picked up after my business trip 3 days later.3 days later was told it was probably thrown away right after I left because no one knew who it belonged to.The manager told me to buy another one, show him the receipt, and he would reimburse. Really????

Good service

I usually go there to get a oil change and have the tires rotated. The guys usually do a good job. So far no complaints. I usually get there eary. Earlier the better. They open at 7. Remember this is for Nine Mile road store.

Closed 3 hours early. Was very rude

Paid for mount and balance noticed a little shake when I picked up my car. Took it to another shop and found 3 of the four tires needed balanced and had not been. Buyer beware, poor service and a fairly sour attitude to be found here. Better off taking your money elsewhere...

Lady was great

Their quality of work is very good. Terrence was great and letting us know how long it will take for our car parts to come in and how long it would take to put them on. The only fault I have with Walmart Center here is that its very slow. I got there at opening this morning at 7 to have a tire that was already mounted on its rim to replace my donut and it still took an hour before I left there.... SMH

Unable to help with tire situation.

The technician was amazing ! He had the best attitude. I will definitely make sure to use them more often.

Notisha is awesome. She helped me so much today. I can tell she loves her job and takes pride in providing great customer service.

Did an Awesome job

Fast, friendly and will be having four new tires mounted and balanced in the near future. UPDATE----Ended up having two tires installed, they put them on the front instead of rear, miscommunication from counter to technician, fixed the issue somewhat quickly, but am very pleased with outcome.

I received great service from everyone that I dealt with while getting my oil changed.Thanks guys...

Worst experience ever....this is my second time going to this auto care and both times were horrible. The first time was for an oil change I was told it on A FIRST COME COME FIRST SERVE BASIS I was the second person in line 3 other people came behind to get oil changes and all of their cars was finish before mine...Now today I had tires put on when I got there it was 430 I left a 7 o clock this is rediculous...i had to be somewhere at 7 and missed it because the service was to long....THE only good thing about the visit today is the mechanics are nice....

Just got my oil changed. Happy to see that they cleaned the floors in the car!! I think its a good price and I have never been disappointed.

Great Wal-Mart

Well been hear for about 3 hours now and my cars still not ready, man at the counter said first come first serve and it would only take an hour. Well 3 hours later I’m still hear. I guess this is why the pay y’all the big bucks keep up the under estimating, I won’t be back. Waste of my time.

Hot freaking mess! They had a csr back there that was jumping from register to the oil change behind the glass. Customers did not know if the register was open or not. When I finally made it to the guy that was working, he informed me that he could not ring up my battery. I stood in line for 20 min just to be told I had to get into another line where the csr was bouncing back and forth from. It looked like headless chickens working back there. Get it together yall.

Took my 2016 Subaru in for an oil change and they drained my automatic transmission fluid too. When I picked up car no one told me about transmission being drained. Car started bucking bad, took to my mechanic and he discovered the problem and fixed. Went back to Walmart and service manager acted as if he could care less. Big time training issue at Walmart service center.

The BEST

Great prices fast oil change great customer SERVICE

Just getting a battery for my lawn mower. They had what I needed at the best price but took a long time to pay for it.

Today wasnt such a great day starting it off with a flat. Called to see if the had the tire available and physically checked just to make sure since I needed the tire change and couldnt wait. Once I got there I waited about 1 1/2 hours and it was done. I was impressed considering a mechanic had just quit (my luck today. Geeze... what a dayy🤪🤪) and every spot had a car in it when I got there. They took my spare off and put it back in the hatchback and mount and balance both rear wheels. I had no issues!

After calling around everywhere to find an unusual battery for an 11 year oldBuick Ive been trying to get running after its sitting over a year without running, I reached Brittany (Britney?) first thing after opening. She fielded all my strange questions about this bizarre car with the battery mounted under the back seat, looked up the battery and found it to be in stock. She then answered several more questions I had forgotten to ask in an immediate follow up call. Several hours later when I called back, having exhausted all other venues to find a way to get this battery installed, she worked me right into their schedule and I brought in the car. An hour and a half later I was on my way home with the new battery and no fear of turning off the key.

Not a fan

They did a great job and service good

Just awesome, very nice they do a great job.

Always able too get and find what I am looking for

I honestly believe a debit card was stolen out my car when getting an oil change. Just lock up your valuable stuff

Did awesome headlight restoration for $25.

Great selection. Lack of staff if you have a question.

Although they seemed under staffed, they were hard working and friendly.

Great Service! Very convenient!

Didnt go here, but Google seems to think I was.

Worst place Ive ever been to. Was there to have 4 tires mounted on my sons rims and we waited 5hrs never again.

Place dirty . People dont want to work.eont help you find anything . Crazy

I love it! Very friendly staff.

The service was very bad, I wanted to buy 4 tires, The man did not care about helping me

Always professional. Super service.

Love Walmart its hard to beat their prices

Change the oil in my car and forgot to put the drain plug back in ended up costing them $560 because you couldnt buy a drain plug for that car they had to buy the whole oil pan

Walmart just needs to stick with groceries and clothes. Horrible mechanics usually just mess something up

Ok prices for oil changes but the waiting is terrible. Was told it would be an hour. Well that hour turned into 2 and a half hours just for an oil change

Told us it would be an hour for them to install one tire and when the hour was up they were just pulling into the bay to be worked on.

Mechanicsville VA....So I go there today to get a set of tires..I was there for almost 5 hrs and the service was horrible

Too slow for a tire changed but thanks for the high price tire and getting me back in the road.

Competant but SLOW!

Unorganized, inefficient - we ended up leaving

Good price on tires

If you want un expected results and a long wait this place is for you.

Great custimer service

Didnt have what I needed

Nice ppl

Great service while shopping

Staff at counter not helpful at all.

Got us out of a really tight spot.

💯

Friendly fast service

Im happy

Great gift shopping

The guy who works on Sunday (1/7/2018) missed up my tires screws then he said i have nothing to do because the screws are missed up now and you need to take it to a mechanic, Bad service and unprofessional employee.

Service is slow and bad and awful.

Friendly customer service

Very good

No issues

Got the job done

Very busy

Great!

Worthless

Oil change