user
Liberty Buick GMC
9028 E Independence Blvd, Matthews, NC 28105, United States
Appearance
Liberty Buick GMC
Comments
Wh
Review №1

My husband and I had a wonderful experience at Liberty GMC. Purchasing a vehicle can be stressful. Rusty was our salesman, he made it as smooth as possible. We did not feel pressure to buy like at most dealerships. They were fair and straight forward with us from the beginning. After we purchased our new ride Rusty took the time to introduce us to the service manager and helped us set up our onstar, wifi, and GMC app. He went through all the features our new car had to offer. He really went the extra mile and made us feel like a friend vs just another client. I would highly recommend this personable dealership, they truly care about their clients!

Ri
Review №2

I’ve been looking at the GMC Sierra 1500 SLT and the 1500 Denali for a while now, but never was able to find the exact truck and service from many dealerships until I stopped by Liberty Buick GMC. It was an excellent experience all around! Neddy Lopez was the best sales person I could of asked for. The whole staff there was top notch! Everyone was so professional, friendly, and went above and beyond to help me in my purchase. Neddy was so great, the manager, the service personnel, the finance manager. I could go on and on about what a wonderful team they have at Liberty Buick GMC. They took the time to answer all my questions, they got me very informed of all the details regarding by new truck. Also, the price was exactly where I needed to be and they worked with me to ensure I was happy and comfortable with the purchase. If anyone is thinking of getting a new or used vehicle, don’t hesitate and get down to Liberty Buick GMC!! I will be getting my next one there for sure and telling all my friends and family to give them a try! Thanks Neddy for the wonderful experience!!

Ca
Review №3

We’ve had our Yukon XL for a couple months now and still love it!Arte is a very laid back but great salesman! Not pushy and very helpful. He earned our business by his genuine personality.Brad, sales manager, was a pleasant, straight shooter that didn’t push the issue on any part of the sale. Worked with us on price.The finance manager did not push extra warranties and make you feel uncomfortable for not purchasing additional warranties.Overall great experience! Give this dealership a chance!

Ca
Review №4

Preston, was not only a professional representation of Buick Company but he was also caring, kind and polite. He did make sure that I was ok during the time that I was in the waiting room. I really appreciate all his attention. Being a young man, he is and example of and amazing and a wonderful employee. I Will always be thankful for such a great experience with a Caring Employee. Thank you Preston I will never forget of the great services you gave me. The best that I have received in my entire life. God bless you abundantly and keep you safe. So proud of you for being a great human being and employee.

Mi
Review №5

Great and easy transaction on a lease (especially in these supply shortage times where I was really struggling to find inventory)! I was impressed with the staff. Being able to discuss pricing was easy and pain-free and very fair, especially considering these times. I love my Buick Encore. I recommend Liberty. Thanks everyone!

Ma
Review №6

Fast and friendly service. Team worked quickly to find what we needed and ensure we were happy. Rusty was fantastic helping through the process and making us feel like family.

Sh
Review №7

Arte Elliott is your guy!! Not one for the pushy sales pitch, I am a no nonsense hard sale kinda girl. Arte is a professional with knowledge of his fleet offering the pros and cons based on my needs. Doc prep was a breeze with David Helms. With check in hand, I was in and out! Definitely will return!

Na
Review №8

I highly recommend anyone looking for a vehicle to contact Liberty Buick GMC in Matthews. Everyone I encountered, whether it was the woman answering the phone, the women in the Parts Dept, the Managers, the Finance Manager and those in Sales, each person was extremely polite, patient and willing to assist with any questions. Special thanks go out to Debbie and Arte — they said what they did and did what they said. One does not find that integrity often now a days. I traveled over 50 miles to do business with this Dealership and would do it again!

Je
Review №9

My experience was awesome. The customer service I received from Brad and Ray was top notch and the help he gave me was perfect. I recommend everyone to go to Liberty GMC to get there next vehicle. Big ups to Ray!!

Te
Review №10

We made another vehicle purchase from Liberty Buick last week and once again worked with Rusty to find us the car we were looking for…the Chevy Tahoe. He provided outstanding service and he made the the whole process seem effortless. The Manager, Greg, was also very helpful to us as we also bought out our lease of the Buick envision. So in all we have made 3 vehicle transactions with Liberty Buick GMC and are confident we will do business was with them in the future. Thank you to all involved!

Da
Review №11

Everyone I had contact with on buying my vehicle at Liberty Buick GMC was extremely pleasant to work with. No high pressure sales tactics. I would use them again on my next car purchase.

Je
Review №12

From the moment I walked in until I pulled away, I felt like the team was truly there to help fix my issue. Everyone was so open. My service was done in a super timely manner. I believe its the fastest Ive ever been in and out of a dealership and felt like I got what I needed accomplished accomplished. I will definitely be back if I need another service.

Ch
Review №13

Great service that’s always reliable. Preston is great at communicating all of the necessary details to keep me informed of what work is needed and how long it will take to complete. Their facilities are very clean and all of the staff are friendly. I’ve purchased vehicles from the mega dealerships in Charlotte and Liberty GMC beats them on all fronts - sales and service.

Jo
Review №14

Not only did I have an awesome experience, I walked away with the best “new to me” car!Ben was the best & easiest person to work with through my entire search for a new car - you’ll definitely want to ask for him, he’ll get you all the answers you need!

Ke
Review №15

We found the vehicle we were interested in on the website, and came to the dealership to look at it, and drive it. Arte meet us, and brought the vehicle to us to look at. We asked a few questions, and he was able to answer them. One question, he was not able to answer, but brought us the answer when we returned from the test drive. Brad was very good and knowledgeable as well. The whole car buying process was painless, and quick. We were very pleased.

Al
Review №16

This place is fantastic. I saw a Terrain that I was interested in while driving by. I swung in to get a little bit more information on the car. Arte was great, and got all the information for me without any pressure you get from most dealerships. I came back later that day and they gave me a very fair price on the Terrain. It was the easiest buying of a car that I’ve ever been a part of, and I’ve had quite a few. Would highly recommend.

Ro
Review №17

Had a good experience purchasing my NEW GMC Sierra AT4 from Liberty Buick GMC. I had browsed several different dealerships and by far Liberty satisfied every need and conducted great customer service. Definitely recommend contacting Rusty (Sales Rep.) and Greg (Bus. Manager) if you are looking for a new GMC vehicle. Both Rusty and Greg have shown commitment to me (as a customer) and I look forward to being a potential life long customer.

Da
Review №18

I had the best experience with dealership. Their customer Service was amazing. Everybody helped us out & I instantly fell in love with the car I got. I definitely give them a 10/10 so if ur looking for a car I recommend Liberty Buick GMC. You will not regret your decision.

An
Review №19

Went to Liberty Buick GMC to get a challenger I was looking for and finally found it. They had one on trade.I called and got in contact with Arte. Very nice guy. Polite, courteous, respectful, hard working and diligent. I was very pleased with the car. They had finished some recent maintenance on it and everything checked out. All the staff there was very friendly and polite. The manager was not pushy and annoying like some can be when I wasn’t happy with the first numbers. Skip the the end I got the car at almost the payment I wanted but what else is new at a dealership lol. To end, I would recommend them to friends and family. My experience at Liberty Buick was splendid.

Pe
Review №20

From a service perspective, these guys are by far the best in Charlotte and surrounding areas. I worked with Preston as my service advisor and Rob as the service manager- both of these guys know customer service and really go above and beyond for the customer. Highly recommend this dealership for service!!!!

Ju
Review №21

Our salesman, Ben, did a great job looking for the vehicle with the colors and features we wanted to lease. He was extremely professional, helpful, and kind. Most importantly, he always got back to me quickly when I called with a question. That had not been my experience with other salespeople.

Je
Review №22

Roberts team always take great care of me. Jacob is my newest service manager but makes me feel like I have been with him forever. Always takes good care of me and my sons vehicle when we come in. Have been a customer for past 15 years

vi
Review №23

Rusty was great to work with. We explained we’d be traveling 2 and half hours. Rusty made this experience very easy. We knew exactly what to expect. Thanks Rusty ! You the man !

Jo
Review №24

One star for my buddies referral. One star for my experience with the guy at the last desk in service today. Stopped in to have an ABS light/code run. I recently replaced a faulty wheel speed sensor and the code needs cleared on my 2015 GMC Sierra Kodiak according to a friendly dealer in central Georgia as I was passing through. Today at Liberty I was told to come back Thursday for an appointment despite the fact I also wanted to have a trade/sale value done as well. Just to check a code and clear it? Zero politeness or tact. I guess dealers aren’t actually hurting for nice used inventory. I’m headed back to Griffin in Monroe.

Ja
Review №25

Rusty and the team at Liberty were fantastic during the buying process. I have used Liberty to service my GMC in the past but this is the first vehicle I purchased with them and the experience was great. Highly recommend!

Do
Review №26

I have had a lot of work done to my Envoy in the last six months and every time I have visited the dealer the price has either increased or the have found a new problem that was not there originally. I have been a loyal customer ever since 2004, when I purchased my Envoy new. On my recent visit, I purchased a new set of tires and was never offered the road hazard coverage, until after I got a nail in my tire that was unrepairable. I had to purchase a new tire, pay to have it mounted and a road hazard warranty for only three years. I know that the dealer is trying to make up for the revenue that they lost in 2020, but that is not my problem and I feel as though I was taken advantage of on all of my visits. Thank you, Donna Wilson

Do
Review №27

We have purchased three vehicles from Liberty Buick and the team they have and the service they provide is top class. Rusty is awesome to work with!Thank you

Ba
Review №28

The service personnel was excellent. They were courteous and very knowledgeable. My only problem is each time I have work done the end price always ends up being more than what I am quoted. I realize a quote is just that but Im always given one price over the phone and by the time I get to the shop to pick my vehicle up, the figures have changed. And of course that was never what I was quoted.I am about to check into alternative service.

Br
Review №29

A wonderful experience all around!! Arte helped us find the perfect car for our family, and he was extremely patient and kind with us as we debated options. David from financing was also a pleasure to work with! Ive never been so happy with a dealership, 10/10

H
Review №30

Neddy was the BEST!!! She totally helped us with the entire process...start to finish... then even after with all my questions! Yall need to ask for her specifically! Friendly and excellent customer service! Thanks for everything!!! :)

Ry
Review №31

Awesome sales staff an management! They worked to ensure my buying experience was easy as possible with no hassle. This is my family’s second vehicle from them and cannot recommend enough.

Ri
Review №32

Brad, Rusty, and John made this the easiest car purchase for us. They offered a competitive deal and a great value. We had taken our old truck there for service and always had the best service around. We will buy from them again!

Ja
Review №33

Purchased a Yukon from Rob and Art. Very pleased with the transaction and the way they do business! I would definitely recommend them and will do business again in the future. Thanks

Mi
Review №34

Rusty at Liberty GMC made the car buying experience very relaxing. Great conversations while the vehicle was getting ready. Whole team did a fantastic job. Highly recommend this dealership.

Er
Review №35

Best experience buying a vehicle I’ve ever had! From the moment I walked in to the dealership until the last wave as I drove off the lot, every person there went above and beyond. Debbie, Rob, Ray, Mr. Helms and everyone else whose names I didn’t catch. Best group ever! I will never buy another vehicle from anyone else. Liberty Buick GMC is the only group that will get my business.

To
Review №36

Rob, Arte and James, did a awesome job with our recent car purchase. They work quickly and made the experience smooth and painless. No high pressure sales games. Just took great care and listened and delivered to meet our expectations. Great Job Liberty team!

Je
Review №37

All around great experience! Arte was very helpful and the manager was very easy to work with. I love my new GMC Acadia! Thank you!

Da
Review №38

Best experience buying a car for me ever. The clear and direct communication between us was very refreshing. They gave me more for my trade in then others and worked with me for delivery on my vehicle. I believe I have found a single dealership that I truly like dealing with above all others.

Ja
Review №39

GREG MONGELLI,SALES MANAGER IS THE MOST PROFESSINAL PERSON I HAVE EVER WORKED WITH PURCHASING A GMC. AND I AM A SENIOR,BOUGHT MANY CARS IN MY LIFETIME, AS AN OUT OF STATE BUYER FROM NEW JERSEY,GREG WAS COURTEOUS,INFORMATIVE,AND ANSWERED HIS PHONE WHEN I HAD QUESTIONS.HIS COLLEAGUE DEBBIE ALSO KIND,INFORMATIVE.MY SINCERE THANKS TO THE LIBERTY GMC TEAM! SINCERELY JOHN BURNS TOMS RIVER, NEW JERSEY.

Sh
Review №40

Great experience and excellent customer service. Everyone was friendly and Nettie was great to work with as was everyone we interacted with. Left with the vehicle we wanted as a very satisfied customer!!

Ja
Review №41

The beautiful Neddy Lopez sold me this beautiful car. I love my car and the place I bought it!! Wonderful professional people!!!!! Go see Neddy Lopez!!!!!!! Thank you Janetter

Br
Review №42

Jacob is THE BEST service guy there is! I highly recommend using Liberty GMC for all your vehicle needs and service! Thank you Jacob for the great experience!

Wi
Review №43

Brought in a 2007 g6 convertible to have some key fobs programmed and a outside electric mirror switch replaced. Cost for this was reasonable and time was les than an hour. Liberty did a great job

Je
Review №44

I visited the service department today for routine maintenance and a detail before heading out of town. While inspecting my vehicle Hunter noticed a nail in my tire that I was unaware of. I am so thankful Hunter found that and was able to take care of it before I got a flat tire hours away from home! And after being cleaned it looks better than the day I bought it. I spoke with Jacob, George, and Hunter while I was there and everyone was friendly and helpful. Thanks for exceeding my expectations!

Ro
Review №45

Arte was great. Good experience. Easy to work with and very quick.

St
Review №46

I personally loath buying a car because of some of the people you have to deal with at the dealership. It was different at Liberty Buick GMC. Rusty and Brad were very polite and I never felt pressured throughout my visit. Left with the car I wanted and very happy!

Ri
Review №47

On the positive side, everyone at your dealership is very nice, especially Hunter McCorkle. On the not so good side, I made it clear that I needed to get to work and if it was going to take a while I needed help renting a car for the day. Hunter told me if I got there at 7:30 I could probably be done in 45 minutes. I was the first person there on Wednesday. Check in was great. I waited in the waiting room for an hour and 15 minutes and then came out to see what was going on. My car was ready but no one had come to get me. I flagged down one of the techs and he said they needed to finish up the paper work. (this was only an oil change and tire rotation). 10 minutes later the paper work came in and it was wrong. I had given Hunter a $20 coupon upon arrival and it was not applied to my bill. Paper work went back out to Hunter. Paperwork was corrected (took another 10 minutes) and I finally got to pay and leave. Ended up at the dealership for over one and one-half hours. Would have asked to rent a car if I had known it was going to take that long up front. It was obvious to me that other customers came in around 8:15 and they got busy and lost track of my car. Not good. I had tried to let them know that it was important for me to get back to work quickly. I live a long way from your dealership so there needs to be a good reason to take the time to come to you. This was not a great experience.

Ka
Review №48

Our Rep Robert was outstanding. He set expectations on what we should expect with the timing of the car arriving. He sold us a car we never in sat in or saw in real life. He listened to our needs and matched us with the perfect car for our family.

Ti
Review №49

We had an amazing experience at Liberty! Robert was amazing to work with, as well as the sales manager. We are very happy with our purchase, and glad we took the trip to visit the dealership.

Da
Review №50

I had a very good experience at this dealership I truly appreciate all the work the whole team did to assist me with something I was trying to find every one was so very nice and understanding on what was going on

Ja
Review №51

Liberty is a great place to get your vehicles serviced. They have competitive pricing, even when compared to the independent shops, and the most professional staff in the business. I appreciate the friendly and helpful service I get from Robert and Hunter in the service department.

To
Review №52

Jacob is outstanding, he has been my service manager from day 1 and his professionalism, knowledge and customer service is by far top notch. I would say my experience overall from buying to servicing has been exceptional even at the highest levels when needed.

Ed
Review №53

Good Afternoon,I have been very pleased with all the service I have received over the past year in working with George. George was on a well deserved vacation and this gave me an opportunity to work with another super star at Liberty dealershipmhis name is Preston, a fine young man with all the good qualities for his job. Your service department was quite busy this morning and it was a longer wait then usual to have my oil changed and tires rotated..Preston keep me informed as the service progressed and made sure I was comfortable as I waited. Your service was perfect for my truck and I will be purchasing any new GMC in my future at Liberty.Thank YouEdward Duchene

Bl
Review №54

The team at Liberty did an outstanding job of making the deal happen quickly but with the attention needed to show true detail and quality leadership. Thankful for the time with Arte and Brad. Well done!

So
Review №55

My experience was good. I called to make a appointment. Got my vehicle in and they kept me updated the whole time, I was given a company vehicle while I was without my vehicle. The cashier Lady was even nice and pleasant. Thank you Preston and the staff.

Ro
Review №56

George and Hunter were my service advisors.Both were very helpful! Very good customer service!

Ba
Review №57

Ben gave us a wonderful experience at Liberty. He was detailed and organize. He is such a professional and knowledgeable about what he does and made our transaction as quick as possible. We highly recommend him and Liberty.

ga
Review №58

I highly recommend Liberty to anyone looking for a stress free new car or truck buying experience!From the moment we arrived we were treated courteously and with respect. Our sales person, Netty greeted us and listened to us. She then helped us choose the right truck for us. She is very knowledgeable and helpful and made the learning about the truck and test drive experience awesome.We decided on a truck and went inside where we met the team. Everyone in the store, whether or not they were working with us, spoke and made us feel welcome! The deal was presented very professionally with clear numbers and no game playing. There was no running back and forth to the tower for answers, and we made the deal at the table with no surprises.We came back today to sign and pick up our new truck. Once again, extremely welcoming and friendly experience. Finance experience was very straightforward and direct. This was a very welcome and pleasant new truck buying experience for us.If you are in the market give them a shot, you won’t be disappointed at Liberty GMC Buick!

an
Review №59

I had my appointment date wrong. I was there a day early and they took me in. For that I’m truly grateful for. Thanks

Ja
Review №60

Hunter was absolutely wonderful helping me through the process of getting my car fixed. Hunter has exceptional customer service skills, I would definitely recommend Liberty Buick GMC.

Da
Review №61

Hunter was beyond helpful and made sure that my truck was taken care of. I will continue to come to this dealership for future services.

Ki
Review №62

Expected more in the way of aesthetics, but spirited decorum showed itself in the staff. Transaction for regular car check up was smooth and painless. Friendly attentive staff.In the lounge is courtesy coffee/tea. A couple of vending machines for snacks are available. Three wall mounted TVs and comfy modern seating are available while you wait. Its what I suspect as covid bland in the showroom, but you can see car, truck and motorcycle branded accessories and limited inventory for my first visit, but for most important purposes, this dealership serves.

Ji
Review №63

I purchased a truck from Robert in sales. I live in North Myrtle Beach and wanted all the details of the purchased worked out before I took the long drive. Not only did Robert work out all the details he exceeded my expectations! The truck was ready to go when I arrived and was as advertised! Actually I was pleasantly surprised that it was a cream puff! I was so happy! Special thanks to the Managers Rob and Greg for giving me a great deal! The finance manager was funny, and had us laughing and he got me out of there quickly. Forget the dealership aspect these are really good people to buy from! Most important they kept there word and exceeded my expectations! Thank you we love our truck! ASK FOR ROBERT....

St
Review №64

Robert was very helpful in getting my car serviced and repaired in a timely fashion. Also recommended a new vehicle he thought I would like. And I loved it!!! I am shopping around for a new car in a couple of months.

Ca
Review №65

I had a great experience from the moment I drove into the car bay for repair to the moment I left in my own car. Thank you, Preston for your patience when I asked too many questions and your professionalism.

Be
Review №66

Our salesman, Arte, was helpful and professional. The negotiations were fair and we are very happy with our purchase. It would’ve been nice to have gas in the car we purchased and the salespeople need better fitting masks, but overall, it was a good experience.

3E
Review №67

Visited Liberty Buick GMC today for repairs on my SUV and Preston ensured that my visit was painless and I got the repairs and service that I needed. I encourage you all to visit Liberty Buick GMC for all your service needs.

Ca
Review №68

Both Hunter and Jacob from the service department always do a great job for me with my vehicle needs. They’re good at what they do and will take care of any customer. I strongly recommend them.

GA
Review №69

Service man Hunter showed sincere concern towards ensuring my vehicle was completely repaired

Je
Review №70

I had an awesome experience working with these guys! Brad and Rusty went way above and beyond to get me the truck I wanted. The service department did an amazing job detailing the truck, it is immaculate. Hard to believe it’s a used vehicle. I would definitely buy from these guys again!

Mi
Review №71

I worked with Arte Elliott and he was a very down to earth and great dealer. He listened to what we were wanting, didnt force vehicles out of our range and down our throats and made the experience enjoyable and overall his service made me want to do business there again. I live in Rock Hill and its not the biggest drive but well worth it compared to dealers weve dealt with. Arte also is active on the Facebook yard pages and Im sure many others and puts time in to making videos and interactive ways to connect to people. I appreciate everything he did and recommend the matthews location as everyone was nice, and very helpful. I will definitely be bringing my business there again when Im ready.

ru
Review №72

Great place. I was traveling north when my Yukon had a break down They got me right in .Ordered the parts. All warranty was used. Did a excellent job in a timely fashion. Very happy

M
Review №73

A wonderful place! Hunter in the Service Department provided excellent customer service upon my arrival. While waiting for my car, each salesperson that passed by me greeted me and acknowledged my presence with a smile. Chris repaired a scratch on my vehicle. The work was professionally done, fairly priced, and my car looks brand new. A special mention to salespersons Arte, Ray, Jim, Rusty, Ben, and RB3 The Bandit. Seeing them in action clearly explains the loyalty of Libertys customers. I, too, am a very satisfied customer and will utilize this dealership again for my car care needs. Thank you, Liberty Buick GMC! You truly deserve 5 gold stars!

Li
Review №74

I had an awesome experience buying my Tahoe at Liberty GMC. I was involved in a wreck and needed a new vehicle as soon as possible. I was greeted right when I walked in and was made to feel very welcome. My salesman Arte was very attentive, informative and I felt went over and beyond for me. I will definitely recommend him to family and friends and I plan on being a repeat customer!

pi
Review №75

My experience was extremely good...thanks to preston....super efficient and fast with my service. Even after I left the shop he call me rapidly to inform me that my car was ready..

Er
Review №76

This was the fastest and easiest truck purchase I have ever experienced. Robert Backes was very knowledgeable about the truck I was buying. I didn’t feel like Robert was trying to “sell” me on anything making it very comfortable. He was upfront and honest about the truck and price. I would definitely recommend Robert. Not only did I get a great deal, he was very easy to work with and made the process simple and fast.

Co
Review №77

My husband and I just purchased our first Yukon from Liberty GMC. I can’t say enough great things about Rob and Ben. Both have gone out of their way to make the experience so enjoyable and easy! I have a feeling we’ll be buying cars from Liberty for many years to come.

Ni
Review №78

I had to go and get my tire replaced because I had a nail in my tire and my back up camera hasn’t been working right. I was in and out in an hour. Every time I go there whether to buy a car or get it serviced they always take great care of me and make everything easy and quick.

Da
Review №79

Got me in quickly on a Saturday and pricing was very reasonable

ne
Review №80

I went in for a new powering steering pump ($900) and to find out why my radio and signals work but there is no sound. I paid over $100 for them to tell me they think it’s a $600 amplifier. I have never known a amp to stop the sound. Also was told it would take a full day but they had no rentals so I was taken home and stuck til the next day. Very frustrating and costly

Oc
Review №81

I always get great service at this location from Jacob and the rest of the Service Department. Any issues I ever have with my car Im kept up-to-date with and I leave knowing theyre fully resolved.

Ch
Review №82

Every single service Ive received from this dealership, from purchasing my vehicle to routine maintenance, has been a horrible experience. Their staff is trained to lie, manipulate and take advantage of customers at every opportunity. I have already decided to take my business to AAA where just the initial phone call was 10x better experience than any contact with Liberty Buick GMC.

Br
Review №83

Jim Price was an incredibly nice salesman. He went above and beyond even picking us up where we sold our car and brought us back to get my wifes dream car. Thanks Jim we are both enjoying our new car. Thanks for marking it all go smooth.The Clarks

Th
Review №84

The repair was fine. But the service was very expensive. It cost me almost $1000 to replace the battery and it’s cables. Insane!

se
Review №85

Best car buying experience ever. Arte Elliott is one of the best car salesman to work with. The staff and all was some of the nicest people to be around and make you feel very comfortable when buying a vehicle. Will definitely refer more customers and I will definitely be back to purchase another vehicle from Liberty!!! Go to Liberty for you vehicle purchases!!!

Dw
Review №86

I bought a 2021 Sierra AT4 from Robert Backes who answered every question I had and explained all the features of the truck before I purchased. And has helped me post-sale as well.Service was excellent throughout and was the easiest new car buying experience Ive had. Everyone was helpful throughout the process. Scott, Brad and the entire team are great to work with. Highly recommended.

De
Review №87

Rusty was a great help to my mother buying her car. Great customer service!!!

Br
Review №88

We had a great experience with the entire GMC Buick Team from beginning to end. Rusty was professional and made us feel welcomed like part of their Family. We were never rushed to make any haste decision with anything. The entire Team went above and beyond to get us the best deal possible. We will be definitely doing more business with them in the future!!Thank you GMC Buick Team!

Ai
Review №89

Ben was a delight to work with. He was very informative and willing to answer all my questions no matter the time. I would recommend Ben to anyone looking for a vehicle.

Da
Review №90

This dealership is the best!! They even brought Dunkin Doughnuts in for their customers and they washed my Tahoe.

De
Review №91

Great dealership! Great salesperson Rob Mullis! This is my second experience with Liberty Buick and Rob and it wont be my last. Love both vehicles I have leased from them. They treat you right and you drive away with exactly what you want. Highly recommend! Love my new vehicle!

Gl
Review №92

Our experience at Liberty was wonderful. Our salesman, Rusty, was extraordinary in helping us choose our new Encore. He had tremendous patience in showing us how to use the options and technology. The entire crew did a fantastic job for us.

Er
Review №93

As always great service good people price is right

mo
Review №94

My salesman at Liberty Buick was the best!!! His name was Arte Elliott and I really enjoyed speaking with him. He made sure I knew all the bells n whistles my Envision came with. He explained everything to me in detail and was very informative....He made sure I was happy and satisfied before I left the lot....Thank you Arte and all the friendly people at Liberty Buick GMC for a wonderful buying experience 😊

Me
Review №95

Arte and Robert took such good care of us. We love our new truck and would recommend contacting them if you’re in the market for a new car!

Ka
Review №96

Routine maintenance brought me here (rotate tires, change the oil)Use of plastic covers on seat and steering wheel was a consistent norm with other Buick dealerships as well as this one. i was offered a car wash, but it wasnt needed. Saved myself some time...While waiting I saw some GM car, motorcycle and truck accessories on display, but all cars were outdoors. Wish it were a bit less drab aestetically, but perhaps a covidizm warranted the minimalistic and...less inventoried car dealership.There are a couple of vending machines and wall mounted TVs in the lounge. Soft, modern-style seating along with other seating areas throughout. I had a courtesy cup of hot coffee, walked around the lot to study newer versions of my Buick, and was greeted to where I could ask a few questions.overall, it was a friendly staff that made it joyful during my approximate one hour wait for completed service. No one explained about what was done, but the car drives better. Masks were worn by most staff.

Br
Review №97

I gotta say GMC Liberty Buick is the Most Professional & Well Respected Team to do Business With! I was Treated with Respect Good Service & Upfront Information Going Forward to make the Car Buying Process Easy. They Didnt Pressure You on Any Products or Haggle You into a Deal. They Helped in Anyway Way Possible to Save You Money & Land the Beat Rates Available to You... Go Check Them Out & You Wont be Disappointed.

Ri
Review №98

Great experience! Liberty Buick knows the meaning of customer service. Every detail was addressed and taken care of.

Mi
Review №99

Great team. Treated with tremendous respect and effort. Really appreciated how hard they worked to make sure we were happy with our decision and purchase — no pressure just good people. Thanks Scott, Greg, Brad, and Jim

Jo
Review №100

Bought many cars from Rusty and Greg at Liberty Buick. Great atmosphere. I recommend them highly.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:9028 E Independence Blvd, Matthews, NC 28105, United States
  • Site:http://clickliberty.com/
  • Phone:+1 704-708-8000
Categories
  • Auto repair shop
  • Auto body shop
  • Car dealer
  • Buick dealer
  • GMC dealer
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Similar organizations