Had an appointment at 3:20, got there at 3 to fill out paperwork. They finally called me in at 4:20 which was 10 minutes before another appointment that I had to keep. They could have told me sooner that they were delayed and what their projected wait time was for me, but they chose not to. I lost money and my valuable time. I will never go to this office.

Be careful of shady charges. They told me at sign in the doctor may want to do a scope and it may be an extra charge. He did, and at checkout the nurse stated I owed $350 for the visit. I have state insurance, so the fact they tried to charge me for a service upfront without even bothering to bill insurance is shady. I paid half (even though I should have only paid my copay) and when, unsurprisingly, my insurance covered the whole thing they didn’t even refund me completely.

I am an established patient here and have never had a problem with this office. The front staff is always very friendly, the nurses are always friendly and personable, and usually the doctor is also nice. I recently had an appointment here, and am very disappointed because the doctor was not wearing their mask. I did not say anything to him because I was trying to get my visit done and over with. I feel like as a medical professional, you should be complying with CDC guidelines and wearing a mask. I noticed the nurse cleaning rooms and seen the front sanitizing the clip boards, but all these precautions are pointless if the doctor doesnt have a mask on. I have not been to a doctors office since COVID started where anyone wasnt wearing their mask until this appointment.

Excellent staff and doctors. Easy to find location and waiting is at a minimum.I stopped to see about making a follow-up appointment and ended being seen & treated in less than 15 minutes.Cant say enough good about the level of care and how accommodating the staff is.If youre looking for an ENT practice then look no further.

Dr Tigner has great bedside manner & explains everything thoroughly. Front desk staff is always polite. Nurses I’ve had are great (Kristen & a black haired woman). I can’t recommend them enough!! Go check them out & get some relief from your allergies!

BEWARE!! I had to take my daughter today to have something removed from her ear. It ended up being a tiny piece of plastic which took seconds to remove. I have insurance and should have only been charged a $50 copay. I have Menieres disease so I have been to many ent appointments and used my insurance. I have always paid a $50 copay. I was charged over $179. I asked why and was told they were being nice by not charging me an office visit which would have been only the $50. I asked why it was so much and was told because my deductible hadnt been met. She then said that was just how they do it. Make sure you get a price before seeing anyone in that office. We will not be back due to their billing procedures.

Kristen Nuchols refuses to wear a mask, which is concerning considering a lot of people who go here are elderly and high risk.

The staff is super friendly and the medical care I have gotten is top notch! I have been taken care of very well here, and my ENT doctor, Dr. Tigner is the best! I think these folks deserve more than 5 stars.

Dr. Tigner and his staff are amazing to work with!! Patient an empathetic. My 8 yr enjoys every visit with them and looks forward to the next. They always make you feel at ease. Highly recommend them.

Everyone had a good attitude and were pleasant to deal with. I really liked the doctor as he took time with me. Going back to order hearing aids today.

In and out fast, helped me with my awful allergies this year

I was surprised to get such a quick response and schedule for upcoming surgery. The staff was friendly and the wait was minimal. I havent had my surgery yet, however I felt in competent hands with Dr. Almand.

They have always been patient and professional. They have helped me for the last 4 years. I recommend them to everyone who needs their services.

Such a smooth process of making an appointment, attending the appointment and rebooking a follow up. Everyone did a wonderful job.

The physician was very knowledgeable and has a manner that makes you feel at ease. He helped me with my issues as best he could. All the staff was friendly as well. Good atmosphere to be in.

Dr. Tigner was great with my four month old. Very kind and reasonable in his recommendations.

Very professional and knowledgeable!No long wait time.....Highly recommend

Theyre helping me hear

Lady was really nice and is getting me set up with my hearingaids

Great Drs and staff

I was treated quickly and kindly from the moment I stepped in the door. Cannot recommend the fine folks here enough!

I was pleased with the prompt and friendly response to my needs. Recommend FENT to all who have ENT issues.

I and my 4 yo daughter have had a great experience with the staff and Dr. Tigner. He is one of the only doctors my child likes. Highly recommend!

My regular doctor was booked until the end of Aug., and my wife and I have a planned vacation in early Sept.. I needed a procedure and time to heal before our vacation. Dr. Almand was able to fit my procedure into his busy schedule with in a matter of days.The office staff was friendly, the establishment was clean and everyone was practicing Covid Safety Protocols.I would recommend Dr. Almand and his staff to anyone with needs regarding Ear, Nose, Throat... Allergies... And moreMy procedure was smooth and seamless, could have slept thru the whole thing.Thanks and kudos to everyone at Foothills ENT and Allergy

Terrible service, had a billing question and was ignored for weeks. At my visit they preformed a test I had already done earlier in the year but insisted that it needed to be done again disregarded if insurance would cover it or not.

I have been a patient of Dr. Tigner for several years and am extremely pleased with his care and his office staff. I have an unusual condition and have received excellent care from the first visit. Would recommend this office to anyone looking for an ENT office.

Went here for my 3 week old son who had a lip tie and we were in and out quickly and everyone was extremely nice.

Not very good bedside manner. They are kind of rude.

Had a very pleasant experience.. very professional and respectful to your needs..

Horrible. Went there on a referral. Tigner will treat you like a child. Stuck a endoscope in my nose with only 5 seconds of numbing stay. Hurt like hell. Then told my employer I was fine. I dont know how my employer suddenly can get that info. But a girl in their office used to work at my employer so I can guess. Very unprofessional. Oh... went to the hospital and I have a paralyzed larynx on one side. They said Tigner shouldve seen that but they hear stories about him. I will never walk into that place and I have half a mind to get a lawyer.

I had an appointment here today and was initially apprehensive based on a few of the reviews I read. I was very pleased to find that none of them proved to be true for me. The office staff was very friendly and Dr. Tigner was very patient and helpful when answering my questions. Very glad that I decided not to believe the reviews and check it for myself!

I went in the office today to see Dr. Almand and he was great. the ladies up front were super nice from the moment I walked in and his nurse was as sweet as could be. In and out super quick. Would DEFINITELY recommend.

Extremely friendly and efficient doctor and staff. I was in and out within 15 minutes. Highly recommend.

Dr was a little dry, but the hearing test was great. The staff is also great 👍

DO NOT GO HERE!!!!!!!!!! I was with the Doctor less than 5 minutes, and he told me they could not help me at his office. They sent me to another doctors office. They did not help me at all and charged me $130!!! I asked them since all they did was send me to another Doctor, if they could lower the price since it was so much. They told me this was one of the cheapest prices they do! I could not believe it!! Please save yourself time and money and go elsewhere!!!!

It is 9 a.m. And I am leaving the office very disgruntled. I was scheduled to come in for an 8:45 appointment. I arrived at 8:30 with all of my new patient paperwork in hand completed. Upon arrival I was told after being seated for 10 minutes that the audiologist did not need to see me so my appointment with the doctor would not be in till 10:10. The entire reason I was here was for hearing loss. Yet somehow for an entire week prior to this appointment they were unaware that I needed to be seen by an audiologist.So they had me here at 8:30 for an appointment that they decided wasnt going to start until 10:10. Needless to say this is highly unprofessional and a waste of my valuable time. I will now have to wait even longer for an appointment at a different doctor because I will not be wasting my time with these incompetent fools.

Finally got a referral, just to see Dr. Tigner tell he dont believe all my ear infections are inner ear and that many hospital staff get infections confused and to see him when I get another ear infection so he can make sure its an inner ear. Well ear infection is here so I called to make an appointment and was told they have no openings at all and to go to my PCP instead. This place has been nothing but a waste of time.

Very professional and knowledgeable staff.

Dr. Tigner was great with my 3 year old. She gets a little nervous about new doctors and was very sweet and gentle with her. He was fast and to the point but still addressed all my concerns and they even got her surgery scheduled before the end of year for me.

I went with my daughter for a tongue tie clip. That went great. However after the clipping the nurse kissed my newborn right in her face! This is unacceptable! They should know all the scary germs out there that could kill a newborn!

Horrible experience. The building is disgusting with holes in the drywall and discolored paint. The staff is rude. EXTREMELY expensive, even compared to other places. $580 later I am no closer to feeling better and the only thing I was told was that surgery was an option. Not the only option that I had, but the only option this particular Dr. recommended. Yeah, hell no. Take your business elsewhere. Trust me.

Doctor Almond has been there for me for over 5 years now. I have cancer of the throat and he and his nurse Martha have been a great comfort.

Simply the best

Vocal cord issues after a recent surgery. Was referred to Dr Tigner from my pulmonary doctor. Dr Tigners staff was able to get me in quickly and was scheduled for vocal cord surgery the following week. He was able to explain the issue and surgical procedure in a way that I could understand. Dr Tigner was able to correct my damaged vocal cord. I highly recommend Dr Tigner.

Dr. Tigner is such a great doctor! He listened and took the time to answer every question I had in detail. His bedside manner was exceptional. I seriously couldnt have asked for a better doctor.His staff has always been very pleasant as well so I am shocked to read some of the negative reviews on here. I highly recommend Dr. Tigner. He gets 5 stars from me and will always be my ENT doctor!

QUICK AND EASY. GREAT DR. AND STAFF!!

Avoid this ENT at all cost. My wife had the misfortune of being recommended this office by her insurance. Both the receptionist and Dr. Tigner were rude and dismissive, the physician spent less than 5 minutes with my wife, walked out of the exam room in the middle of her asking him a question, and then had the gall to charge $130 for 5 minutes of the doctors time and the privilege of filling out her forms in the office. My wife is too mad at them to even set foot in the building to allow me to raise a stink at the front desk so Im doing the next best thing and spreading the word.

RUN..RUN ..RUN..RUN AWAY...SCAM PLACE❗❗❗❗ TO JUST CHARGE STUFF TO YOUR INSURANCE... EVERYBODY THAT GOES IN THERE NEEDS SOME TYPE OF HEARING DEVICE WHEN YOU LEAVE...PLEASE GO SOMEWHERE ELSE❗❗❗❗

My son and I both are patients here. I see Dr. Tigner, my son see Dr. Almond. I was highly impressed with both Drs. Dr. Tigner was attentive and to the point with my diagnosis. I had to have my tonsils removed. The nurses were very kind and helpful scheduling the appointments. Day of surgery, I have nothing but praise for Dr. Tigner and his hospital staff. Post surgery, due to new state laws I was unable to fill a full prescription. His office, the hospital staff, and Dr. Tigner all worked together to make sure I was taken care of.Dr. Almond, was great with my son(14). Instructing my son on the importance of being responsible for taking his allergy medicine and why he needs to take it everyday. He allowed my son to be responsible for his own questions and answers, while still making sure I was in agreement with everything. Working in the health field, I do not hold unreasonable expectations on Drs or thier team. But I do believe both Drs and thier teams have done a remarkable job concerning myself and my son. Thank you, Jennifer Lovingood

Very friendly staff! Knowledgeable doctor!

Very well pleased

DR Tigner was short, dismissive and I was in his office for a total of 5 mins. The medicine I am on that I feel Im allergic to has a solution to my problem, but his solution was to just quit taking it. Thats not how it works. He didnt ask me anything about why not, just kept telling me to stop. Ive been to several DRs in my life but never had one so dismissive. The one thing that was pleasant about my experience was he was nice as far as personality goes, and so was his office staff. Other than that it was incredibly annoying.

I visited this office on account of some symptoms that raised my concern. Due to my extended familys history with throat cancer, and my immediate familys need for esophageal stretching, it seemed like an appropriate thing to get checked out.The office was able to get me a next day appointment which was much appreciated, but then....Upon arrival they had me fill out several forms and advised me that I would have to pay $90 that day because my insurance wouldnt cover the appointment. (Side note, Im self employed and the affordable care act was my only option for insurance this year as all private sectors pulled out of Blount county for 2017. I pay full price, yet the plan covers nothing until in network and out of network deductibles are paid. Thats 4500 and 7500 on top of the monthly premium. Most medical offices will make adjustments to help, but this office would not. This is just a fair warning for anyone else on this awful Humana plan.)After checking in, I had to wait because the lobby was packed, and they were clearly running behind for the day.Once I got called back to meet with the doctor, I had appx 30 seconds to chat with him before he ordered a scope and sprayed numbing spray in my nose. He then left and it sounded like he visited with two other patients while the numbing spray took time to work. (You can hear through the walls.)Once he returned, he did the scope which took maybe a minute, two tops. He said all was clear and that hed order a barium swallow to see if that would show more of whats causing these symptoms. He wasnt unpleasant, he actually seemed fairly nice and the scope didnt hurt at all, but I didnt feel like he took, or had, any time to address my concerns. The office appears to operate like a valvoline moving patients in and out of rooms so quickly, you dont even realize whats happened. And my doctor and the other I saw were running in and out of patients rooms so quickly, I cant fathom how they keep things straight.To make matters worse, when I went to pay, the charge had gone from $90 to $300 without any form of a notice. I paid, and left, only to contact the hospital and realize I now wouldnt have enough money left to cover the barium swallow. Had we had any adequate time to discuss this in office, we could have weighed which test would be most beneficial to address my symptoms.I contacted the billing department the next day and asked how an appointment that lasted literally less than 3 minutes total could cost $300 and why insurance wouldnt cover it. She said thats the standard cost they bill insurance and since my deductible wasnt met, I was responsible for the full price. No discounts, nothing. She then said I needed to discuss my concerns about the lack of time I had with the physician, with the office manager, who wasnt available and would need to call me back. Unfortunately, I missed the call and received a voicemail that was as equally dismissive as the other interactions I had with that office. She also pinned the complaint on the physician, when in reality, it wasnt the physicians fault. That office was WAY overbooked. From working in medical offices, I cant fathom why they were shuffling people in and out of there so quickly for any other reason than money. A lot of healthcare has turned into nothing but business these days, and this office seemed to be the poster child of that.So anyway, I do recommend doing your research on pricing beforehand and perhaps even looking elsewhere for care, especially if youd like to have any time with your physician.

Kind, courteous staff. Excellent, efficient care.

Good and caring.

Foothills ENT are the best all.around

Amazing place .

Very professional, no wait time