user
Tractor Supply Co.
1212 N Queen St, Martinsburg, WV 25403, United States
Appearance
Tractor Supply Co.
Comments
Tr
Review №1

Refused to get items they had 3 tons of in plain sight. Never have in stock what they claim! Poor attitudes from entire store! Hagerstown is FAR BETTER! JUST A LAZY BUNCH IN THIS STORE!

Do
Review №2

Absolutely horrible customer experience. Online showed 33 different different options of seed IN STOCK at local Martinsburg store. Drove to store only to find 1 ripped bag of seed on the shelf. Nothing else except for bare shelves. Asked store employee if there was anymore seed and he didn’t have a clue. Asked other employee and she stated that was the only thing they had. I then advised them they may want to update their website to reflect the current status of items and she said “yeah that don’t work”.

Di
Review №3

I jumped on the bandwagon and decided to build my own arbor from hog panels. Associate Blake was most helpful in locating necessary supplies to loading them on my truck. Makes me want to return!

As
Review №4

❤️❤️❤️ this place and the people in it!!! I am literally in a Tractor Supply more than Walmart anymore. Not always this location but wherever my day takes me I seem to find myself in a Tractor Supply. Every store is the same. The staff is always helpful and pleasant. I love that they r so patient with my father in law too. Seriously great place.

al
Review №5

Bought a new riding mower and the belt broke. I went back in and talked to Paul. He told me to bring it in and he would fix it for me. He sure did gave me a new belt and installed it. Mr. B helped also. Thanks Paul!!

si
Review №6

Great people, specially Paul Gould. I had my first drop there but once I opened the door it was clear that the products were not arranged as per drop schedule. Paul took initiative removed all from the trailer, picked up his product and arranged rest of them as per my drop schedule. he could have easily rejected to offload but decided to help me out of the situation. Thank you Paul.

Fr
Review №7

Tractor supply sells everything a man needs. Boots and clothing are good quality and made for manly men. We also buy our dog food there. The 4health brand is great.

Mi
Review №8

Martinsburg Tractor Supply was great! I called ahead to confirm my backpack blower was there and they honored a sale price rain check from memorial day weekend. Had it waiting for me at the register. I love this place!

He
Review №9

Great place tp refill propane for grill! Fast and friendly. I didnt realize how much cheaper a refill is vs exchanging a tank

mi
Review №10

The staff is awesome. Always friendly and quick to ask if you need help. We have 3 cats and buy pine pellets for their litter boxes 2xs a month.

Je
Review №11

I love this place. Most places I go its hard to get help from the employees or they just arent knowledgeable. At Tractor Supply, that is not an issue. The staff here is very knowledgeable and they are always happy to help you find just what youre looking for. They always seem to know exactly where everything is. You dont get that kind of service at other stores around here. It took me 5 minutes to walk in and buy kerosene here after it took me 30 minutes,5 different employees, and ending up with the wrong thing at another store. And the staff at tractor supply seemed to know everything about what I was buying including pros and cons. They have my business from here on out.

AK
Review №12

Quiet and can easily go in make your purchase and leave.

Mi
Review №13

Very polite and very quick to greet us when we got there and when we left. Very helpful.

s
Review №14

Went in today to find ABSOLUTELY no carts available. They were scattered around the parking lot. 5 store employees were having social hour at the registers ignoring customers. We left and went elsewhere to spend our money

ta
Review №15

No AC making it hard to shop. Employees affected too. Makes no sense to work or shop in conditions like that.

Ma
Review №16

Need to keep horse feed and supplements in constant supply. 9 out of 10 times you’re out. Also need to accommodate working people. You won’t keep customers when you close at 6 pm when working folks don’t even get off till 5pm and some have to commute. Disappointed!

Bi
Review №17

Great customer service and always a great experience! Love this store

Ro
Review №18

Excellent inventory. This store is well stocked and carries everything you may need for farm and home. Excellent selection of work boots and attire. Check those clearance shelves too, sometimes you find what need for that task you have been putting off.Tractor supply is always a good stop!!

Su
Review №19

Love tractor supply. Always something to look at in sales items. Reasonable prices. Fun to just walk around to see whats available

RO
Review №20

Only place around to purchase 35 to 50 pound bags of birdseed at reasonable cost.You can also find many different kinds of gadgets, Specialty Foods, medications, treatments to raise and care for all types of animals domesticated and wild found in a wild or farm setting.Also a nice selection of All Season clothing, footwear, tools, and devices necessary for living on a farm and rural Outdoor Living.Another plus is you always receive a friendly greeting by an employee when entering.

R
Review №21

This Tractor Supply has the saddest inventory I have ever seen. They have sales on stuff that not even there. Will not be returning!!!

Th
Review №22

Always amazed of how helpful and friendly they are and completely honest I lost my wallet and a gentleman by the name of John found it and kept a safe for me also Bonnie one of the managers is also completely amazing and Matt always helpful and knowledgeable thank you all for being so wonderful very kind s s to me every time I walk through the door very helpful also Matt very kind and knowledgeable thank you all for for all of your help

Li
Review №23

They had everything I needed and more. Nancy was a huge help and she made sure we had all we need. Great customer service! Everything was clean! Overall just a mighty fine trip!!!

Ch
Review №24

Most employees are nice and helpful. But my friend was trying to buy a light they had on display and thought the empty box on the shelf was for the light but the lady asked us to leave the store so when I went to buy for the hat I picked up the lady Im guessing manager had the empty box at the register and was given us a dirty look and I said the box was already empty before we got there we thought the display light went in that box she told me the display wasnt for sale so I guess she thought we stole the one that was in the box and then trying to steal the display I then told the hag she was very rude and crazier than hell and could check my purse if she thought we stole it plus theres no way it could have fit in my purse. Other than that I like the store

Fr
Review №25

1) Visited for work clothes. Supply wasnt very good. Didnt buy anything.2)Tractor Supply usually has a better selection.3) My daughter found a ladies, brown work coat and overalls that are quite warm. They had lots of pockets and she thinks theyre great. Its difficult for her to find these items any where else.

Po
Review №26

Great place but poor customer service. Tgey spend more time on the phone helping than the ones in the store. One time I waited 20 minutes because only that department supposedly could answer my question. I had one question that ended up with a we dont have that answer.

Do
Review №27

Got what i wanted quickly

Ro
Review №28

It seems kind of silly to review this place since theyre all pretty much the same. The staff is friendly, helpful, and knowledgeable. The product selection is great.

Cb
Review №29

I love their rustic, country decor! Best place to purchase feed! Employees are very helpful and knowledgeable!

Nu
Review №30

Its always fun to see the baby chicks.

Li
Review №31

I placed an online order for dog food and had it shipped to my local store for pick up. When I arrived, I had multiple employees ask if I have been helped (which I had). The employee was in the back retrieving my order but for some reason there was an error and my order wasnt actually at the store yet. Another employee, Im assuming was a manager of some sort, was very quick to resolve the issue for me. It was nice to see the customer service that was provided by the employees. Although there was an issue with my order, I will still order from them since the problem was resolved in a reasonable manner.

Ma
Review №32

Staff was great. Good prices. Very helpful with what we needed for our new 6 week old kitten.

Li
Review №33

One cashier, very long line from the time i walked in the door. At least one person put their things down and left. Took a while to find what i needed and did not see anyone available to ask. The store itself has a good variety and neat.

Ti
Review №34

Wonderful place to shop. I have 8 cats, wish there was more fot them even online. Shopping online is good if you want your stuff ready and paid for or delivered.

Am
Review №35

They are the kindest staff, my mother-in-law was having car trouble in the parking lot of Weis and I called Tractor Supply if they sold rope and if someone could help her. Bonnie is the sweetest human being and helped McGiver her car door shut. This was above and beyond her job but I cannot express how much my husband and I appreciate the kind staff there!

Al
Review №36

Tori, one of the Managers at TSco is awesome! TS is a great place for us, because we are building a zoological facility and they offer a lot of what we need to keep our animals happy and healthily! 😀

Sc
Review №37

Great service and prices. Fire pit is excellent

Ka
Review №38

Very nice employees, love shopping there

Ro
Review №39

Great place for pretty much everything. Farm needs, Home Decor, and Clothing. AWESOME costumer service.

Pi
Review №40

Very dog friendly usually has what I go there to get.

Da
Review №41

Second time I have gone in for a pickup with nobody at that desk. The gentleman ahead of me was also waiting for a few minutes before someone bothered to check in. When we did get assistance the employees were not friendly just very curt like our being there was an inconvenience.

Sa
Review №42

Everyone is always helpful and one of the managers frequently drops prices for me. I love TSC.

me
Review №43

Customer service is good. Only issue is long lines there seems to only be one cashier working every time I go and the line is always backed up. Other than that no complaints.

Ca
Review №44

Good selection of tools and seem to have the only full body coveralls Ive found since I moved here

gr
Review №45

The staff is awesome. They always have what Im after

La
Review №46

Very polite and courteous. Every area displayed well and employees willing and ready to assist.

Ne
Review №47

They got what you need if you need it from here. Cant find it? just ask, they are very helpful.

Jo
Review №48

Pricing here is alot more than what you will pay at Lowes or Walmart for the same items, although they do have alot of harder to find and specialty items. My biggest complaint would be the lack of knowledgeable sales associates. My husband found an associate and asked her where he could find fertilizer she handed him off to another associate and told him to show him where it was kept outside. They both walked around outside only to find that there wasnt anything out there, no mulch, fertilizer, potting soil, etc. Then when we finally went to check out there was one cashier open and a line 5 people deep. Pretty sad since it was a beautiful Saturday so lots of people were out buying outdoor items.

Ki
Review №49

Always the best feed store around

Ak
Review №50

Has Feed for your barnyard animals and cat and dog food. Farm equipment supplies and various other needs for home repairs. Can purchase chicks and other poultry. Offers shots etc on certain weekends for dogs and cats. Mowers and other various yard equipment.

Jo
Review №51

The people that work here are great and will go the extra mile for you. I will always shop here.

Ar
Review №52

Everyone is always very polite and helpful. they have a great selection of grain free dog food

no
Review №53

I buy big bags of pet food...I also have back issues. I wish they had more readily accessable employees to help load my vehicle. Its awkward to have to hunt someone down and have to ask.

Am
Review №54

Love going in here, they always have the best prices and creative lawn art.

Ad
Review №55

Very friendly staff... Customer service was above and beyond... Store was busy but still in and out quickly.

Ge
Review №56

Nice enough, staff helpful... Out of stock for what I was looking for, but is expected in next week. Store is clean and well laid out...

Je
Review №57

Love this place great prices and staff is always so friendly

Jo
Review №58

Just like every other tractor supply, awesome place great products and good sales!

Do
Review №59

Very nice service and has a variety of things from tools to medicine for my puppy dog.

Ch
Review №60

I love tractor supply, my bunny loves it too. The staff is always friendly and helpful.

Jo
Review №61

Quality products, a bit pricey. But good investments if tools or yard equipment is of every day use!

cr
Review №62

I think some things are a little $$$ but I still like the store!!

Ro
Review №63

I always enjoy my visits to Tractor Supply! Nice products and prices!

Ni
Review №64

Ive had very good experiences at Tractor supply.My local ones in Martinsburg WV. and Winchester VA. are usually very pleasant to shop in and the employees are friendly and helpful.My last experience in Martinsburg was with the day manager. She was quite helpful in answering questions about a space heater.As usual with a smaller chain store, their prices are abit higher but, in and out time probably make-up for your out of pocket.

Ma
Review №65

The manager Alisa was very helpful and very caring person she maid my day.

re
Review №66

Went in for 1 item and bought several things ! Love this place !

Mr
Review №67

4. Times. FOUR. Weve bought t-posts and 1)It takes 20 minutes+ for someone to grab it from outside bc theres nobody working, 2)Weve been given the wrong posts mixed into a 20 post bundle! Hagerstown store is 0% better. What happened to TSC?!

Ma
Review №68

This particular store is a dumpy mess most of the time. Part of it is due to the city in which it resides, but the biggest part is due to the continued payroll cuts by the company and the constant matrix measuring rather than actually allowing the few employees to get work accomplished and serve the customers.

Ca
Review №69

Easy to find what you are looking for. Very nice staff

De
Review №70

Like tractor supply, good for needed supplies and equipment.

Ki
Review №71

Love this store...they have everything for your farm needs and more!!

Do
Review №72

Great service and really great prices. Highly recommend.

Da
Review №73

I get my dog food here, good prices.

L
Review №74

TSC is my local go-to for horse stuff that I want immediately, the odd nut or bolt we cant seem to find elsewhere, and gardening supplies. Its a true all around farm store.

De
Review №75

I have always been able to find what I am looking for here

Er
Review №76

They have what I need, but NEVER ENOUGH HELO!

Da
Review №77

Awesome employees and they are always there to help.

ja
Review №78

Nice store I go there for a lot of things

Ja
Review №79

Great store. Friendly staff. Highly recommended.

Mi
Review №80

Typically always greeted as soon as you walk in. Always friendly staff.

De
Review №81

Always love this location every time I go there!

Li
Review №82

Great place to go shopping for our fur babies needs at Tractor Supply Co.

Ka
Review №83

Poorly organized, appears dirty. not a bright place to shop. I wouldnt take me time there looking around. In and out quickly

Mi
Review №84

Cashier greeted us on entering and TJ helped us selected our product! Great Service.... not like Wal-Mart... prices good too, thanks to TJ on some mark-downs he brought to our attention.

Mi
Review №85

They are very nice to help you and assured you in what youll need.Mike

Te
Review №86

Great customer service and well organized store.

Jo
Review №87

Great place to get gardening items at reasonable prices

Ro
Review №88

Hard to beat tractor supply, they always seem to have what I need.

Br
Review №89

Always a friendly greeting when I walk in and with a fully stocked storeroom, everything I need is available when I need it. Cant beat the bolts by weight pricing and the kids love stopping in to see the seasonal animals for sale.

Ch
Review №90

Poor selection and never enough help to check out always long lines

Ap
Review №91

They are always friendly here and help me with all my needs....

Si
Review №92

I love going to the store. But absolutely hate going to the website this find a store pop up never goes away and makes it extremely hard for me to find what I want because it pops up every couple of seconds even after I type in my zip code.

Da
Review №93

Employees were very knowledgeable. Even when I didnt know what I was looking for.

Je
Review №94

Super friendly and helpful staff at this store.

Sh
Review №95

Great for my pot belly pigs food and litter!

Ag
Review №96

Give me Southern States anyday! Better prices and helpful employees.Bought horse weight booster and a bag of calf mana here yesterday.Asked the cashier to bag my items and she act like doing it was a insult and basically tossed my items at me causing the bag to rip.

Ge
Review №97

Had everything I went for. Employees were pleasant and helpful.

PA
Review №98

Service is good. Employees are always helpful as needed.

Sh
Review №99

Always have what I want at reasonable prices and staff is friendly and helpful

mh
Review №100

Fair prices,good stock, friendly staff, carry little of everything

Information
39 Photos
100 Comments
4.4 Rating
  • Address:1212 N Queen St, Martinsburg, WV 25403, United States
  • Site:https://tractorsupply.com/tsc/store_Martinsburg-WV-25403_700
  • Phone:+1 304-263-5072
Categories
  • Hardware store
  • Animal feed store
  • Garden center
  • Home improvement store
  • Lawn mower store
  • Pet supply store
  • Propane supplier
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:9AM–7PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations