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Sears Hometown Store
507 Iowa Ave W, Marshalltown, IA 50158, United States
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Sears Hometown Store

Comments
Su
Review №1

We purchased a fridge from Craig the owner. He was very knowledgeable and helpful.... until there were problems.Late delivery, not delivered to warehouse when scheduled but checked in as there!?!When it was delivered men couldnt communicate well as little English was spoken. They were not educated on fridge door removal and in fact broke a connection piece on a hose.I contacted Craig on 4 different occasions with questions, he promised to get answers and call me back each time. Not once did he follow through.I can make excuses for most but not following thru with callbacks is a basic customer service fail as far as Im concerned.

Vi
Review №2

Good selection on needed items that are in store or able to obtain items within a day or two.

jo
Review №3

Very nice people great service very good appliance selection along with lawn and garden

Mi
Review №4

Great place to buy about every tool/appliance you need. Employees are always friendly and knowledgeable. Locally owned also, its a good thing!

Ra
Review №5

Great place.. good parking, extremely informative staff. Friendly employees ... spent plenty of time with me and had great discussions about riding mowers in my case.

Ka
Review №6

Friendly and accommodating staff. They stayed a little late waiting for me to come pick up a site to store item. 👍

Ge
Review №7

First time there. Very friendly and did order a new freeze.

Sh
Review №8

Never busy, always clean, okay staff. Their prices are high. Only Sears Ive ever been to that was so small and had such a limited selection. There are better, more affordable places to shop in town.

Wa
Review №9

The sales people were really knowledgeable and I got exactly what I needed, I recommend people go and check them out.

Ca
Review №10

The owner was very helpful with an issue that I had with a snowblower I had previously purchased there. I highly recommend shopping for your yard and garden, tool, and appliance needs.

De
Review №11

Craig at Sears went way over to make me & my husband satisfy customers* we have been having trouble since July 31st with getting our 4 year old frig fixed * we have had to go outside to the garage to get our food * we were told that we might have to wait 2 weeks before getting our frig replaced, but Craig helped & now Monday a new one will be delivered * thanks Craig for helping 2 unsatisfied customers finally feel positive again ♡ Deb Willert

Li
Review №12

Krag is so knowledgeable and helpful! I know hell help me to find the right appliances at the best prices!

Co
Review №13

I love my hometown store, very clean and very friendly staff

mi
Review №14

Really recommend this store. had what I wanted

ka
Review №15

Great service helped me figure out my account issues

ja
Review №16

Great people to work with salesmen were very helpful

Te
Review №17

All right didnt have want I needed but the clerk was very helpful I would give him 5 stars

Ju
Review №18

So decent store but the prices are high

Ar
Review №19

Excellent service, extremely knowledgeable and friendly associates, highly recommend this store.

Ro
Review №20

Great store, friendly staff, clean and well run

Li
Review №21

Always helpful very knowledgeable

ja
Review №22

Great service, helped me find the tool i needed

Je
Review №23

Nice little branch

Jo
Review №24

Helpful and answered all my questions.

Be
Review №25

Great store and friendly staff

Pa
Review №26

Friendly and knowledgeable employees.

Br
Review №27

They still ha e craftman tools

Al
Review №28

The cigarette smell is really bad.

Na
Review №29

Very friendly sales people

DO
Review №30

Great service, friendly

An
Review №31

Outdated

Ca
Review №32

I recommend it

Information
9 Photos
32 Comments
4.2 Rating
  • Address:507 Iowa Ave W, Marshalltown, IA 50158, United States
  • Site:http://searshometownstores.com/home/ia/marshalltown/3268
  • Phone:+1 641-752-8888
Categories
  • Appliance store
  • Discount store
  • Electronics store
  • Furniture store
  • Hardware store
  • Lawn equipment rental service
  • Mattress store
  • Outlet store
  • Refrigerator store
Working hours
  • Monday:9AM–6:30PM
  • Tuesday:9AM–6:30PM
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6PM
  • Friday:12–5PM
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6:30PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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