1. Vehicle quality2. Customer service3.price1. Alot of the cars are more daily drive kind of cars, nothing too fancy. Theyre cleaned for the customer and test driven to make sure everything works, only thing Id recommend is to get a pre purchase inspection before purchase2. Customer service is great, the guy at the front desk literally let me test drive about 20 of his cars and had no attitude at all, very respectful, and when I asked for a discount on a car he took about $700 or so off the price3. The cars are listed at a fair price, about the same as other dealerships are listing

I gave my friend a ride from Rome Ga to get a car from this place. Upon arrival she was greeted by Ann who ran her did credit and gave her the keys to test driver her car she choose. When we returned Ann was gone Ken took over, he told us she was really the receptionist and the owner doesnt like for to gmake deals unless they are bust. At that time I asked if she would definitely be leaving with a car. He said yes. They just needed to calling the insurance company. 15min later My friend called me because Ken refused to send her info to the Bank because he Knew the bank wouldnt approve her because she COULD possibly file bankruptcy in the future and put the car on it. He repeated he knows they wont approve her after they had already put a CREDIT RAN. Ken was stand-offish and spoke negatively about other clients in our presences. In my opinion Ken did not want to give my friend the vehicles she wanted. He really didnt want to deal with her at all. Nice cars but if you go here DONT DEAL WITH KEN!!!!

I looked around saw a Camry, Got keys for car test drove it. We made a deal I gave him the money and we drove off in the car smooth transaction.. .Thanks

Heh.. tried to look at a car.. these people wont come out.. the cars are outside..how about little service be the sale.. ya cant Do everything from behind the desk

Everyone at Brandt Auto Brokers is fare, honest and will do anything to help you get into the car that you would like. Mark, Rayro, Todd are all excellent to deal with. Drew

I Cannot vouch for these people enough. these are good people and they will work with you. They have good cars and generally help you out should anything go wrong. Mr.Brandt paid for my new alternator out of pocket !!! WHAT A SAINT!

Knowledgeable, excellent service, love my car, smooth process! Highly recommended!!! THANK YOU

Well after getting a 2005 chevy cobalt and immediately in the first 3 months Ive had the A/C condenser, thermostat, alternator,heater core,axle and tie rods, and control arm pretty much go out and need replacement. Now while this pandemic has been going on and me constantly having car in shop Ive been assisted by Brandt. They have covered the costs. But now my contract is sold and its like oh well cant help ya. This was my very first car Ive financed . Im very sad at my experience. They are great guys and helpful during crisis. But for a first car buying experience Im so bummed to the core. Like buying a car.should be a fun experience and its been the worse thing of my life.. Im currently in a rental because of a flood on my passenger side floorboard. For a car that had only 59,000 miles on it its too many problems. Im just dissapointed. I dont even know.what else to say Im so bummed.

Look around at other dealers in the area before purchasing from this business.

I got a car and I love it. They was helpful too. They answer all my questions and answers them too. Mark and todd, Raymond are great. Very helpful too. They told me everything that I need to know about my car

This is where i bought my vehicle. The staff is super helpful and very nice. If you are in the market for a dependable, affordable car come to Brandt Auto Brokers ask for Mark and tell em Liz Cross sent u

The staff was very helpful. When I made requests they didnt act like they were doing me a favor or act evasive.

I spoke with Richard and I really appreciate his honesty. I visited several dealerships trying to decide if I wanted to purchase a vehicle at the moment. I felt the other dealerships did not have my best interest in mind. They were only trying to sell me a vehicle. Richard was direct and honest. I appreciate that so much. Ive decided to wait on making a purchase, but when I am ready...I will definitely contact this dealership!!!!

I test drove a red Honda Fit from Todd on Wednesday. I spent $65 on an inspection to find out if there were any issues with the car. I came back to the dealer to have Todd tell me the car was sold the day before and he cant sell me the car. It was a complete waste of my time and money.

I bought a 2003 BMW 525i last year from Brandt. I couldnt have been happier! 5 speed manual, heated seats, heated steering wheel even - and that BMW feel/ride. GREAT CAR. Richard was excellent to deal with.Last week I went back to Brandt and upgraded my ride to a 2004 BMW x5. Once again Richard was great to work with and made the buying experience easy and comfortable. Straight forward, no hassle. Just like last time. And once again a FANTASTIC CAR!!I trust working with Brandt.I will be watching their inventory for the next car we need (likely another BMW ;) )

I didnt buy a car here but I actually really love this dealership. The man that helped me was awesome. Super nice. The prices are firm but totally fair. I would recommend anyone to go here.

Made us feel very comfortable. Didn’t pressure us into buying something we didn’t want, and actually talked to us like human beings. Would definitely buy from them again.

This is by far the worst dealership I have ever dealt with. I work for a repair shop in Colorado and had a customer come in who bought a vehicle from Brandt Auto Brokers. Came to find that the engine had cylinder wall damage and needed to be replaced. I had the extreme pleasure of dealing with Greg through the process of getting an engine back into the vehicle and get it running well. Needles to say I had the vehicle for a month and had to fight with Greg tooth a nail to get the vehicle fixed. There was clear communication and documentation on my end as far as pricing and repairs go. Greg plays games and refused to do the right thing, he wanted to cheapest way out of fixing this vehicle. He went so far as to charge the customer 1500.00 for the financial company I call bullshit. In the end the vehicle did get fixed the right way but it was because of our morals and ethics with carry at our shop. I would stay as far away from this place as possible. The vehicles are of poor quality and the customer service is atrocious. Looking for quick and easy money, no morals, no ethics, and above all else liars. If I could give zero stars I would.

Everyone was so great and helpful. Mark is an awesome guy and so patient. Made buying a car so easy and stress free! I will definitely recommend them to everyone. I drove from Habersham county just to buy my Honda from him! Amazing experience!! Well worth the drive!! Thank you to all of you for all of the help and even keeping my daughter occupied! ❤❤Pamela Grasso

Incredibly professional, knowledgeable staff. Got a great car at a great price. I will be back.

I found Brandt Auto Brokers through the UsAA car buying service. Everyone was extremely friendly and I was impressed at the overall selection. I bought a 2007 Ford Explorer, and Richard was not bs’ing it is NICE. It’s actually more reliable than my 2015 Corolla. The Explorer took me from Atlanta to Phoenix nonstop driving (26 hour drive). If I had to shop for a vehicle again, I’d go to them again. If you’re looking for something in particular, just let them know. They’re knowledgeable and not afraid to say I don’t know. ^_^ .

Test drove a vehicle I was VERY interested in for my 17 year old daughter. I was told to fill out credit application. I did so in a timely manner and remained in contact with the salesman. Contacted them the following day and the vehicle was sold. Very unprofessional for the dealership to do that after I showed interest in the vehicle. Will never shop there again and Ill warn everyone of their unethical behavior.

I think the service is great my car is great an they completely keep me happy if I have problems great work

Always nice to purchase your AMG from folks who actually drive one themselves.Highly recommend not wasting your time going anywhere else...... Greg & Richard are the real deal.

Terrible place wouldn’t trust them at all. Test drove a car they said everything checked out. Took it back to personal mechanic who said it was completely rusted out underneath.

We bought an Acura RL from them a couple of years ago and were very pleased with the whole transaction. We went back today looking for a second car. We would definitely do business with them again.

General manager is just out to make a quick buck off any subject key he can. Asked him to work on the price of a vehicle he cut me off mid sentence and laughed. Definitely not a place to go if you want good service and friendly staff. AVOID!!

Excellent Service. The staff was very helpful

The Brandt team made my purchase so easy and effortless. Thank you for all your help.

So far so good I brought a nice car.

Terrible these idiots are RIP OFFS never purshace a car from this place they have a Tracker system in there cars you are being followed and cameras are in the car watching you where ever you go. They lie about contacts and will stick you with a very high intrest rate. even if you have good credit.

Car detailer did a wonderful job cleaning my ride.

I have purchased 11 cars from Greg over the years. Its hard to find good honest people in the business, but they are the real deal! I wouldnt buy from any other used car dealer. Rare find in the auto business.

I recently tried to purchase G8 GT from Brandt Auto although I wasnt able to purchase the car they did everything possible to get the deal done, I recommend anyone to shop at Brandts Auto Good Service even better people.

Do not get a vehicle from here got screwed over!

They have good cars, place to buy new and used cars.

What a headache... the car buying process was great, Richard was a great help in getting the car, but then it came time to get my tag... First visit - paperwork not processed yet, called Brandt, they had gotten my paperwork confused with someone elses, after getting an extension, 2nd visit - we still dont have the paperwork, called Brandt again, umm we sent it well look into it (somehow car was under my name and someone elses), they fixed the issue and said they would deliver the paperwork Monday and I could get my tag Tuesday - its Tuesday and so I go for the 3rd time - no paperwork - oh yes our delivery person only goes to dekalb county on tuesdays so it will be later this afternoon - all total between driving there and back and waiting at the tag office Ive waisted 4 1/2 hours on this ordeal- but yippee I get a free oil change out of it if I drive to Marietta to get It ....

Purchased 2008 Grand Marquis with 62000 original Miles. Took it to the Ford dealership to get the oil changed .Service tech said they never saw a Mercury this clean .My loan was transferred to GL Financial and my credit score is up - thanks Mark .Gonna buy a Camry soon .

Whatever you do, do NOT buy a car from this place! We bought a 2010 Nissan Murano back in October and since then, everything that could go wrong with it has. The engine failed, theres a leak in the front seat, and now we just took into a shop and they said the transmission is about to fail. What a scam. Avoid this place at all costs.

My wife and I were in the market to purchase a vehicle to replace one of our two older four door sedans (from our college days). We really had our eyes set on the Honda Pilot, so knowing that we perpetually scoured the internet searching for one within our budget. We were not sold on a particular year, make or model but knew that whatever we purchased, it must be from a reputable dealer. We shopped for model years from 2006 through 2012 to see what was either in our price range, or what we preferred. After missing out on the sale of a 2008 model, we realized that we were going to need to act quickly if we were to find one in range (as it seems, for mid sized SUVs pilots are wildly popular among many motorists). So that brought us to Brandt Auto Brokers. When we first saw the cars through searching on car gurus we discovered that there were two older (2006) models on a lot not far from our Smyrna home. We researched Brandt and read several of their positive and negative reviews and were very impressed with the reviews despite the fact that we were skeptical at first (most impressive were the gracious responses that Richard and Greg gave for the one star reviews.And then as they say, it got Gooder! After doing a test drive and thoroughly inspecting the black 2006 pilot LTD, Greg and Richard said, why dont you take it home tonight and decide tomorrow if you want to buy it? I was quite surprised at their offer, but very grateful since weve actually been having car troubles with both our sedans (one being in the shop and the other sentra too small to comfortably fit our two kids and my wife). That said, I did return the car the following day (after putting over 150 miles on it...which they were warned beforehand and agreed to). While the vehicle we drove was a great ride, unfortunately, there just a couple of items we couldnt agree to live with so we decided not to purchase (we really wanted the newer body style also).I promised Richard and Greg I would write this review because they really went out of their way to take take of my family (and they never even got to meet my wife and kids).Thank you gentlemen for leading in customer service by example! May God continue to bless your customer friendly business!

Bought two car and was lied to on both will not buy again lied lied

Great customer service good selection and the Detailer is simply the best, Raymond! !!

Best car buying experience ever.I bought my 2008 Kia Sorento from Richard and Mark in December of 2011. Richard went above and beyond to help get me into the perfect vehicle for me as well as financing.Just recently, my Kia had a random issue with the rear differential. I took it to Kia to have it diagnosed and was told that not only was I not covered by the 100,000 mile warranty (it doesnt transfer to second owners) and that the repairs would cost $1500 I immediately called Richard for any advice.Richard and Greg both assisted me and recommended me to DW Motors auto repairs who was able to correctly diagnose the issue and save me $700 on repairs.I would absolutely buy a car with Brandt Auto Brokers again and have recommended friends and family to their business.Richard, I hope I spelled your name right ;)

Richard is very personable and likable.

Great service- great cars

Good for cars and trucks

Brandt Dealer very good

Very friendly low pressure sales environment.

They helped went others wont

Rude