Incompetent is the only word I can think to describe this operation. Went for an oil change and had to wait two hours despite being the second person in line. After waiting I was told that they couldnt do an oil change because the previous person tightened a housing to much. Heres the twist, they were the exact ones that did the previous service. Avoid this place at all costs!!!
Place goes out of their way to find any reason not to work on your vehicle and then when the manager finally makes them, they take 3.5 hours to put on 2 tires. Not wait time... Actual work time. If they spent as much time working as they do standing around and trying to get out of doing work, they could handle 3 times the volume. Avoid this place if you have ANY other options.
I went to Walmart for an oil change great job very handy . Horrible customer service absolutely horrible. After waiting a good 2 hours for my car Im welcomed with another 40 minute wait to get my car keys. I had to go out of my way to find a manager from a different department to help me. I feel so bad for the 2 people who were actually helpful (Mila and Cal were both amazing) but Cal had to call over the intercom 5 different times to have someone come help him with the insane lime that was forming, which is when I actually had to leave to go find someone to help him myself. Do not recommend super horribly managed.
If you buy tires here, you MAY be ok. However, I will NEVER be back! I have taken 2 vehicles to them for an oil change- they couldnt or wouldnt change the oil in either of them. Both times (2 different occasions-2 different cars) I received a call an hour (or so) after dropping the car off to tell me they were unable to change the oil!?!? I was under the assumption that this was a service they provided... apparently not. I DO NOT RECOMMEND
Fast and efficient. We got four tires put on today and we was there a total of maybe an hour
The young man that helped us was very nice he checked the tires n sensors
Awesome manager and service techs.
Took care of my oil change
Always good service. Lifetime balance and rotate is a great deal. Tires for suburban lasted 10 years. They still had good tread after 80k miles, only changed them due to dry rot.
Manchester, Tennessee Walmart is by far and wide the best Walmart Auto Care Center in all of Middle Tennessee. Quality work and great attitudes.
Nice guys, but not enough help. They need more help.
Great customer service, friendly,knowledgeable only downside is the wait times.
I always get my oil changed here and never had a problem. It is very convenient for me.
Ok, but slow. Very slow.
Enjoy all the pleasures of parking your car and walking around an auto center looking for someone to acknowledge your presence instead of trying to shirk their way out of doing anything...
It should not take 30 mins to change 1 tire. Then when you buy a set it shouldnt take 2.5 hours. It shouldnt take 1 hour to change the oil. That is 3.5 hours on one car. There was 3 cars waiting and 4 people working not counting the guy at the counter. Walmart is losing SOOOO much money and customers due to this.
Not a good place to get an oil change. They didnt tighten my oil filter and oil leaked all over rhe place.
Not very enthusiastic or helpful employees acted like my family were a burden getting two new tires then forgot to balance the wheels
Great service nice workers get you in and out fast
Good selection but the best time to shop is after 10pm
Very helpful mechanics. Very polite.
Said it would be a 2 hr wait for a oil change. Sounds like they need to hire more people.
Service was great done when they said they would
Friendly and fair priced
2 hrs for battery change. This is due local rule of wait your turn
Took forever. Oil all over my interior. Terrible.
The auto center is so slow, I suggest going to a professional.
Had to wait 3 hours for a oil change and to plug a tire
JUST AWEFUL
Great customer service
Fast service
Great job
Bad customer service
Reasonable prices
Nice place
Great people
Great
Typical Walmart