Never again. My plumber suggested I look here for the vales and accessories for my new shower. We met with Barry who helped us pick put what we wanted. It took 5 weeks to get the parts (I understand the supply problem, this was not my issue). When the plumber picked it up, the box had been opened, but everything seemed to be there. While it was, there was one part that was cut to fit, and somebody had already cut it. Took the valve back and tried to speak to Barry. He listened to the problem, then turned away and started speaking to someone else, completely ignoring me, and not caring about the problem. This is NOT the way to treat a customer. There are better options out there. Use them, not Ferguson.
Were having a house built, and we had questions about walk-in bathtubs. Our contractor uses Ferguson for all their plumbing, so we made an appointment. Laura was extremely helpful: even though they did not have the tubs we were looking for in stock, she was able to get us the information we needed regarding dimensions and configuration. Afterwards, she invited us to stay for a bit and browse the showroom, as she didnt have another appointment for a while (right now they are by appointment only, and they require customers to wear masks and gloves while in the showroom; they had gloves available, I cant remember if they had masks). Excellent experience all around.
Ive been doing business with R&J for years; great bunch of guys !!!
Very helpful, friendly, and efficient. All the choices are there.
Awesome👍😎