Very nice experience shopping at Bed Bath and beyond outlet. Large stock of items. Arrangements of items were very nice and easy to locate. Staff were very friendly and helpful.

I was expecting better labor day sales! But the store is still very addictive.

BB&B has friendly staff members to help you find anything you are looking for to spruce up your home environment. Name brand items can be found here. There is ample parking. This store is handicap friendly. Everything is well stocked.

Please stay in business. Love all the gadgets.

A nice young man helped me with what I wanted and went above and beyond to find the right one. He was smiling and friendly the whole time, too.

Of any type company, like Bed & Beyond do one great job on service. We go there because of that

Lots of staff that was friendly. Only came in because the best buy next door was not open yet, just needed batteries. Decided to browse a bit and my God their prices are extremely high on almost every item I looked at. Cashiers were a bit slow and did not let me say no to giving my email address to them which is really annoying. Store was clean and stocked.

Went in for seasonal coffees, came out with clearance aisle GOLD! New portable gas grill, 1/2 price! OralB toothbrush- 1/2 price! NEW echoshow- 1/2 price! And I got my coffee - DELICIOUS! Is it Christmas already?

Very happy to go here and check out what they have! They are always helpful and the staff offer help when they see you. They are of course more expensive but the items they sell are high quality.

I normally enjoy BB&B, but the lady at the checkout today was exceptionally rude to me when I did my return. The Manchester store that I visited by Costco has really taken a nosedive both with merchandise, cleanliness and organization of the store, plus the stock is rather boring and limited. I realize patience is needed due to Covid-19, as I too, am in retail management, but rudeness.....there it no excuse. The bright spot....$16.99 MyPillows on clearance. I bought 4. BB&B being politically correct is my gain.

Always love BBB ... love the fact coupons never expire and you can use one coupon for each item! Dont ever change BBB!

I had a curbside return. A delightful young woman came to get my product and my credit card. She returned several minutes later with my card and my receipt. It’s wonderful that the management is making this so easy for us seniors.

Incredible service assistance by your employee,Savannah! Being a senior trying to maneuver the online curbside service with coupons. She was patient, very courteous & companionate.Any employer would be blessed to have an employee of this caliber.

Had exactly what we were looking for, very nice selection if merchandise.

Friendly employees, great deals (I always have 20% off coupons), and a generous return policy make this our go-to store for home supplies.

Very friendly staff! Was able to find some bed sheets I had been searching for with their help!

They had what I was looking for plus they had some good sales going on.

Dont go into this location and expect to be taken care of when receiving gifts. I received a housewarming gift in March but it didnt come with a gift receipt and it came in an incredibly large damaged box. I unpacked the gift within the box and immediately called BBB to exchange the gift since it was too large for my countertops. They told me that since it was a gift, Id need to go into the store to return, but since all stores were closed for Covid I had to wait 3 months for them to reopen. I went in June as soon as they reopened with my case number from the online call but didnt have the incredibly large box it was sent it that apparently houses the BBB number for them to look up. It was packed in a smaller box in the inside with a BBB label on it addressed to me so i thought this was suffice. Apparently I was incorrect in assuming so and the manager that was called over to assist me insinuated that I had stolen the product and/or was delivered it by mistake and told me I should have a conscious and do the right thing. I cannot even believe the audacity of a supervisor to suggest this when I had a clear track record of when it was delivered, called the web team immediately and even had a case number to reference. As i walked out she was meeting with her team to point out customers like me that should be banned from the stores. Hands down the worst experience Ive ever had in a store. I will never return or purchase anything from BBB ever again.

Great store. Just a little overpriced when compared online or at other stores. You can find some great deals in their clearance aisle though.

Its alright i guess for some things but seems a bit over priced for the most part and Ive had some issue with the overall quality and longevity of several items I purchased.

To be truthfulI havent shopped Bed Bath& Beyond for a xery long time. Clean niceThere were station set -up outside withWipes & Sanitizer. Lots of Staff to helpYou out with any questions. Found justWhat I was looking for. On Sale!

Always find what I need or want there . Staff is friendly. Clean store.

Found everything I needed at a great price.

I bought the Roomba s7+ in July 2019. After 6 months it stopped working properly so I contacted the manufacturer. There was nothing they could do because of parts on back order, etc. etc. After several months of no results and email reminders of the back order, iRobot suggested I contact the retailer. I spoke to the BBB manager, Melissa and she was very sympathetic to my issue. Although it was not their policy to allow exchanges after 90 days she made an exception and allowed me to get a fully functional robot vacuum. She was very kind and I truly appreciate her understanding and readiness to do right by the customer. Kudos to you, Melissa!

The lines were too long.

I was happy to be able to use a coupon in the store that was not valid through the website. Staff was very helpful.

Helpful staff!! Im going to start composting!!

That place is awesome but dangerous!! They have so many items that I want but cant afford all at once. Everyone that works there is always so friendly and helpful.

Just your general bed bath and beyond however we saved a ton of money thanks to one of the cashiers there I can’t remember his name but he was so so nice to us. I was very pregnant at the time and he even offered to let me sit down while we were filling out her application for the Bed Bath & Beyond membership it was very sweet lol

I absolutely love your stores! Everyone is always more than happy to help me without me feeling like theyre breathing down my neck. Todays hero at the Sunset Hill store, in Mo, is Andy. So very pleasant, good mood and helped my sister and I locate the right place on our phones to retrieve our membership. Always a good experience. Thank you for the suburb training of your employees.

I had the cutest young man help me when I got there because they was Chad no that wasnt it but he was awesome to help me and then it was just wonderful as usual at your store. And I love to check out with my coupons I always feel like I have made a great deal shopping with Bed Bath & Beyond. Love your coupons and everyone in the store was very helpful.

They really didnt have how to handle an item that was put on hold for me from another store. They looked at me as if I had 3 heads. Had to explain in great detail about why I was there. Has that never happened before, where 1 one calls another store and said a customer was coming to get this item, because were out of stock? I dont think Im the only person who has done this before

I love this store, everything I want is in here. Friendly staff, items are well organized and are easy to locate. Only thing is that the parking is terrible. For that many big stores around that shopping plaza, the parking is too small. If you have the patience to drive around and look for parking, this should be fine.

They were very friendly and well manner with deaf customers. Thanks smiley Kate ☺

They have a huge selection of many household items you may need. Theyre staff seemed very friendly and helpful as well. We bought from someones gift registry, and the process of looking over the registry and picking an item was very simple and easy.

I like this place its good you can always use the coupons. However your manager BRIDGETT was her name I believe..was horrible. I asked someone and I think they said she was a manager. Not wise at all. Watched me oddly as I shopped. Im not sure but checked out fine.

This place is great. You can find just about any and everything here

What a GREAT home store! They practically have everything that you need for your home! Plus, they have things you didnt know you needed! What I really like about this store is there return policy. I have had issues with some of their products. They have always stood behind their products. Its nice to know that you dont have to argue for a return.

Love this store. Staff is very friendly and helpful.

It was great, I had someone helping me and Im extremely disappointed that I didnt get his name because he was amazing. I helped me locate an item not found in the store and shipped it to me by waving the delivery fee. He was friendly and happy to be at work which cannot be said all employees. Whatever your name is you rock!!!!!

Great place to find just about anything you need. Cashier was great for got our coupon she printed one out for us great job thanks thanks thanks. Will be back.

Soooo many choices!! I like how each department is notably different. Its easy to find what youre looking for. Great selection of housewares!!

Great visit, excellent customer service experience, helpful staff, Rachel especially, great coupons making a wonderful and useful visit. I found everything quickly and I always come out buying more than I went in there for!

They dont stock my popcorn popper but ordered it for me to deliver to my house for free. No minimums. Electronics can be returned up to one year. They take multiple coupons even if expired. Very friendly helpful staff.

Bridgett is the absolute worst employee. She stares at you the whole time you are shopping. I get they try to watch for shop lifters. But doubt I can fit a comforter in my purse. Lay off. Shes rude as well. When we checked out (because she followed me to the register) she was just unpleasent. If thats a manager BBB has very low standards. Seriously reconsidering why I go to this place especially with no coupons.

They have moved alot of stuff around and it looks nice.

This place was just okay because you know what they are very creme-de-la-creme type people if youre not pulling up in a beamer Mercedes Alexis Im pulling up in something like I dont know a Ford or Mazda then I look at you like youre the bottom feeders that come into our gracious store. They ask you if you need help and fighting anything only because theyre watching you thinking that youre going to steal something with you come straight in from work in your work clothes. Get a grip people youre in Kirkwood not Town & Country or Ladue.

Good service. Found what I needed. Very nice displays of products. Clean store.

Almost everything for kitchen and bathroom

Its always a pleasure to shop here. I had recently moved and wanted to update my mailing addeess to insure continued receipt of coupons and the store associate was very helpful in doing this.

Getting to and from this location is always a challenge because of the unusual set-up of this shopping plaza. Its particularly challenging in part because of how busy Manchester Road is, and 141 in the west side. Once youre there, theres plenty of parking and the store is always well-stocked, clean and staffed with helpful team members.

So many choices once your in there for something specific you usually come out with more its a great place friendly atmosphere and wide variety of things to look at and decide yes it can be pricey but you get what you buy and normally good quality.

The place to shop for those high in items st super good prices, youll save bigtime!

Love their selection of products. Staff is extremely friendly and professional. Return policy is great.

Looked busy to me. Great prices. Extremely friendly floor staff.

Got what I needed, plus a few other things. The woman at the counter was very helpful in getting me signed up for the rewards program to save some money.

I really only go to Bed Bath Beyond for wedding registries, but they are aware of that, and are quickly available to help the confused looking male find the right pots and pans for the bride and groom. Helpful and knowledgeable associates, never had a bad experience

It has everything in one place, very helpful and knowledgeable associates, and 20% off coupons for each item I bought. I am happy!

Mike was amazing! Truly above and beyond assistance from everyone there.

Found great deals on exactly what I was looking for. Even better, they were clearance items.

I love this place, the BEST! Absolutely no place like it!

Sales people are awesome and trying to help you find the items that you were looking for. Always great service.

Good place to shop. Large variety of things and very nice employees.

Always helpful. Never any Hassel on returns. Very cooperative. Much appreciated

I could spend a whole day here.

Purchase a carry-on luggage bag did not like the quality return the next day its been 4 weeks Im still waiting for my refund. When I called today they saw the return but now I have to send it to another department which will take three to four days and then that department needs to send it to another department double take7 to 10 days to refund$41.68. If I hadnt called I never would have gotten it I still havent gotten it. Very desperate her company is large to pull Shenanigans like this. I will never do business with this company again.

Love their annual membership plan with 20% off everything!!

Clean, as organized as possible, lol. Friendly staff. They forgot about my coupon, and I was too tired to go back. Lessons learned!

Great clearance deals coupled with the online 20% off coupon. Clean store with expected service.

Nice place to go when you need something for your place. Found what I needed right away at a good price and a 20% off coupon.

Very helpful employees from floor to register!

A great store to find special and unique items for the home.

Even though I live closer to the Ellisville store, I usually go to the Bed Bath and Beyond out in St. Charles. simply because the customer service is SO much better! I had to run into Ellisville yesterday for a return, and it re-confirmed why I try and avoid this location. Mark, the manager was very un- accommodating, and quite frankly rude! Customer service is obviously NOT his specialty, and Im not sure how he could be a manager! However, I will say that I was able to place an online order (in store) with Markita, and she went above and beyond. I dont believe she is a manager, but she SHOULD be! She was very friendly, and helpful! I will continue to drive out to St. Charles for all of my Bed Bath and Beyond needs.

Too many good things to name!

So many items to close together I felt a little claustrophobic in there. They do have some good deals and you can always get a coupon on the internet to use!

Anytime I need to return something it’s a big ordeal. The one in Crestwood is always so nice and easy going. I will drive all the way to the Crestwood one because of their service!

Always check out the clearance shelves for unexpected deals. Bring as many coupons as you can round up, since you can use one for every item you buy. The store is jam packed with stuff and gadgets you never heard of but as soon as you see it you need it.

Good products but they need some help. They have a hiring sign

Nice place and very professional

Always find something I need there and was able to get my 20% off coupon from a text so that was awesome!

I really like this Bed Bath & Beyond location. They genetally have great product variety, and in my experience, the staff has always been helpful and friendly when Ive had questions or wanted to know about product availability at another store.If youre sending a kid away to college, definitely take advantage of their program that allows you to purchase items at your local store, and then pick them up at a Bed Bath & Beyond near the college they will be attending. You can get this at any Bed Bath & Beyond location. This was a huge help for us - no need to cram additional things into the car for the 8-hour drive, when we could just pick it up at the local store.One thing to be aware of when coming to the Manchester, Missouri location is that getting in and out of the center can be challenging during busy shopping times, like the holidays or weekends. Ive never had a problem with actually finding a parking space, but traffic can get backed up so it helps to know ahead of time to avoid being frustrated.If youre coming into the center from the entrance off of Highway 141, BB&B is in the lower portion of the shopping center - pass Costco and Walmart, then the next set of shops will have Bed Bath & Beyond.

I always like this store. It is clean, well organized and carries the latest gadgets.

Good service, good selection, good prices.

Great place. Big with many specials and sales.

Always great experience. Take your coupons

Fantastic Bank. Staff was helpful, cordial and professional. Made doing business easy!

Found exactly what I was looking for. I like the new smaller carts.

Great clearance sales and the 20% off coupon was even better!

Worst store on the planet. I tried to return a defective iRobot roomba vacuum that I had bought for $700 and they wanted to give me back only $200 in store credit. The cheapest you can buy the vacuum used is $550. Bed bath and beyond is a store that tries to scam people if you need to return an item. Do yourself a favor and buy somewhere else that has a better return policy.

Great store ! Tons of items to choose from. Staff is friendly and store was clean and well stocked !

Just too much stuff. Prices could be better, but they give out hella coupons.

Great selection of kitchen and bath stuff

Clean, huge selections, friendly and accommodating staff, but not many staff there today.

Low inventory

Wasnt impressed. Didnt have a lot of things I expected then to have being a bed/bath store.

Lots of stuff to look at, good prices if using coupons, excellent return policy if something doesnt work out.

One of my favorite home stores.

The restrooms are always in need of supplies.The trash cans over flowing.I wish I had one closer to my area,where I would feel more welcomed.

Always a great experience. The employees are friendly and helpful.

Store was having issues importing online orders, but they walked with me to didnt the item I wanted so I could buy it right away. Friendly staff and clean shelves. Cant ask for much more.