Every time I move, I worry about finding a trustworthy and quality auto shop. Well, in this area, its definitely these guys! The workers are all super friendly and nice. The waiting area is clean and they provide snacks.They are never too pushy on services and will make recommendations. They give you a printout of all the recommendations along with the costs so you can review them later. I have had the dealership try to push services on me, but got a second opinion from G&C and they saw no need to do it when they could have easily said the same thing.Most of the time they are also pretty quick, depending on how busy they are. They also provide a free loaner vehicle if you dont have another ride.And lastly, one thing that I have never received at any other shop is a super detailed multi-point inspection report. They take HD quality photos of everything, provide comments and details all in a digital report that you can download and save. I love it!Definitely make this your auto shop!
David Markell was great. He was real sweet and helpful.My oil change was quick and they had toys and ice cream for my 3 year old while we waited. I think I found a good mechanic shop I can trust.Thank y’all.
My girlfriend went in for her car inspection, they then came out saying she needed to change both her air filters running each at $99 (just to take a filter out and change it), and that she needed NEW rear breaks and rotors and the costs would be $685+ … she called me and told me everything they told her and I told her to not to accept any repairs or changes and leave. As they give her the car back they place a rejection inspection sticker. So we go to Valvoline for an oil change and they take notice of the rejection sticker and they run a quick mini inspection come to find both air filters are basically new, the tires are new, all lights work, and from their point of view the breaks work and have 65% life left in them. They recommend us to go to another local shop that does inspections and the gentleman at work there was surprised they rejected the car, because he inspected everything and to us the car is in perfect condition. And in FACT that the breaks have 75% life, everyone was caught off guard that our car was rejected. They took advantage that she didn’t have any background knowledge on vehicles and that she came alone. This is abusive and this establishment should be ashamed, because who else did they fool and over charge for useless repairs/changes. Definitely telling everyone to avoid this place. NO ONE GO HERE!!!
Just wanted to say that I will definitely be using G&C again! What a great experience today. Scheduled my appointment online, easy drop off and pickup and just great customer service. Honest and upfront. Not pushy like some other auto services. If you want a local business to support during these times then please trust G&C for all your auto needs! Thanks to David and the team for everything!
G&C have both serviced and mounted wheels/tires for me for an array of vehicles the past couple years. Especially when dealing with aftermarket combinations that are wider and larger than stock, it is hard to find someone to trust with wheels that cost $3-4000 and have them not be scratched. Theyve also serviced some of our family vehicles and have always been upfront and honest about what would be required and what would be recommended. They provided a shuttle for me back to work during two drop offs and all the staff seems very intelligible and have an actual passion for cars. I would highly recommend anyone coming by and having a chat with Steve, Frederick, or any of the staff members on site for any auto work.
Hands-down G&C tire and auto service is the best. They always make me feel welcome and treat everybody like family.The customer service is off the charts, you will not regret coming and going from this establishment.
Great customer service. Beat price found online for set of 4 tires. Appointment process was easy. Received multiple updates on status of service and a loaner vehicle was provided. Obvious dedication to health and safety of customers and staff through sanitation and social distancing protocols. Highly recommended for any tire or vehicle service.
Big thanks and appreciation to my service advisor David and technician Matt! This place continues to win over my business. Ive ended up bringing 4 different vehicles to them over the years, and every time is kind, quick, professional, and courteous.I made the mistake of waiting until 2 days before a snowstorm to make an appointment to get my seasonal winter tire change done, and I figured it would be impossible to get in for in time. G&C was able to fit me in early the next day! As soon as I had dropped it off (which was contact-less and secure), I get a text from them within an hour with a detailed multi-point inspection report (with pictures!) of the condition of various aspects of my car (with a traffic light like red/yellow/green status indication for condition). There was another issue found when doing the tire changeover, and they were honest about the issue and the fix (and included pictures in the detailed report). They were able to do the fix and I got the car back right as the snow started to fall. Could not have been more perfect timing. Payment was over the phone and picked up the key from an ATM like vending machine outside the front door (they send a code via text to retrieve the key). They certainly have their whole COVID response plan ironed out perfectly.These people genuinely care about the safety for both you and your car and are always the epitome of perfect customer service. Every company should strive to have this level of customer care! I will continue to spread the word about this amazing local business every chance I get.
They always take great care of our family! They always go above and beyond with their service ❤
I’ve been coming to G and C Manassas for the last 5 years, the #1 reason they deserve 5 stars is for their customer service (way better than other shops…*cough* Va tire and auto *cough*)David is always helpful and friendly in person and over the phone. And calls with any update and gives accurate time frames. And also shoutout to Javier the technician who always seems to be the one who works on my car.Pre-COVID I enjoyed their waiting area with the WiFi, tv, and mtn dew, post-COVID they have greatly improved their drop off system.I appreciate the pick up keys box as I usually work late and it’s very convenient.A couple of years ago I went to get my car inspected few hours before I needed to be at work, and to my surprise it didn’t pass. I forgot who it was but one of the guys there offered to drive my to work in the company truck so they could get the tires ordered and on my car by the afternoon- that made my life so much easier.Lastly I would like to add that no matter what I’m taking my car in for they always check my tires and fill them as need and top off my fluids.
Scheduled an appointment for new tires. Received a reminder the day before which was a first. After dropping off our vehicle they promptly texted and emailed us an inspection/ check-in that they had completed on the car. Report had pictures showing the vehicle, status of exterior lights, brakes, tires, along with a report of most operating systems on the vehicle. Was very impressed since this was the first time any automotive service center has done something like that. Very customer oriented and professional. Car was in and out in a reasonable amount of time. Very organized contactless drop off and pickup. Will be bring my other vehicles to them for service.
G&C continues to provide excellent service, with detailed explanation of repairs and costs. Well done!
Friendly and easy shop to deal with. I picked the tires and scheduled an appointment all through the website which is very easy to navigate. When I went in there was a slight mixup where the order had come through for just 2 tires instead of all 4 but it was handled quickly on the same day. I’m not sure if it was an issue with the site or user error but either way it was resolved without any delay and I had my car back the same day.
I have a 2005 Jeep Grand Cherokee, which i lifted 4 inches and put 33 inch tires on a few years ago. Shortly after lifting it, I brought it to another mechanic to have it aligned, but they said that because of the lift it “couldn’t be done”. It drove straight so I decided to leave it. Fast forward to a few weeks ago and I find myself having lost an entire wheel while 4-wheeling. I replaced the damaged lower control arms myself but was unable to remove a broken wheel stud. I decided to take it to G&C because of the stud and the fact that the alignment was way off. While they were trying to align it, I was informed that my wheel hub was loose and required replacement. I would normally believe the technicians at G&C about this, but they even went so far as to send me a video of a technician manually jiggling the hub, which is a huge statement of honesty in an industry infamous for lying to customers just to steal their money. I also had an inspection done, for which G&C also provided a link containing specific measurements, comments, and photos. Because of this, I now know that I need to flush my brake system, thanks guys! Throughout the process, David updated me on every new development, cost estimation, and estimation of completion time. Once I picked my car up (pickup was done via a PIN-activated key lockbox, so no person-to-person contact was required), I drove it home and was AMAZED. I genuinely couldn’t believe how straight and quiet it drove without the rumble of the tires always droning away. No joke, I went from considering selling my car to absolutely loving it again. Every aspect of the service performed at G&C was exceptional and I would not recommend any other mechanic more highly.
This is an amazing family business - I had a 5 star experience, wouldnt change a thing, and Im moving all my auto needs to this place. I dont know why this hidden gem isnt busier.Amazing service, friendly and professional staff, very comfortable customer lounge. I spent an hour with my 1 year old climbing over everything, and he had a blast playing with the train table, kid toys, and golf room - and they even provided drinks and snacks and a clean bathroom. The staff seems to have a good time, full of jokes and good cheer. And they seem to support the community in a lot of ways. Happy to support a quality family business. Ill definitely be back.
This place has top notch service . From the time I made the call to the time I picked up my car I was fully satisfied. Dave and Mark made my experience stress free. Free estimates, loaner car and great prices. Clean atmosphere and the staff is the friendliest. You will never regret using this business-- I promise you
Working with Steven was a pleasure.. You can see they have their customers best interest in mind when tackling a project. Customers are provided with the best service possible.
They make you feel like a friend
Have had nothing but great experiences here. They always keep their customers very well informed and send you a full report as well. The waiting room is comfy and they work fast.
G&C were very professional. G&C accommodated me with a car while my car gets fixed. I got my car right on time as they promised! I would go back. I would totally recommend this G&C!
I have never experienced a auto shop that I wanted to leave a review for until now. If you need work on your vehicle I cannot recommend this place more!!First the people are amazing. So friendly and helpful. Very pro military and police which I appreciate as well.Second the place is spotless and they have great drinks and snacks while you wait. The wait room itself is great with some of the most comfortable leather chairs I’ve ever sat in and a huge tv. I decided to wait for my car and brought my laptop and worked without problem. They will give you a ride or lend you a car if need be.Lastly they send you digitally a report of your car which is pretty neat as well.
After having another shop do some fabrication work for me, I asked them who theyd recommend for doing an alignment on a built, lifted 4x4. Im glad I did because they turned me on to G&C. I took my 2007 FJ Cruiser to G&Cs Manassas location this morning for the alignment. It was fairly difficult task given the trucks modified suspension, over-sized tires, and more than 180K miles on the clock, but G&C took their time, stuck with it, wrestled it into submission, and brought the alignment back into spec. Thanks G&C, Im very pleased with the work!
Everything went very smoothly! Everything was on time, done thoroughly and I was well informed the entire time. The staff was very friendly and professional.
Took my car here to have some repairs done, and the service that I received exceeded any expectations that I had!! I had read all the reviews (which is what led me to try out G&C) and I can honestly say that not only did they meet, but again they FAR exceeded it all! My service advisor David Markell was extremely helpful! He took the time to answer EVERY question that I had (and did so in a truly kind & warm manner). I was well informed of everything that was being done prior to it being done, the service was completed in a very timely manner, and the prices were very fair! On top of that, the system they have for picking up your vehicle after hours is amazingly convenient and secure! Had a chance to meet the owner, and after a few moments it’s easy to see where the high standards of excellence start! I will be back for any future needs!
I have been coming to G&C for all of my auto service for years now and I am always so delighted at how friendly and efficient the staff are and how consistently they maintain their high quality of work. Steven is top notch when it comes to customer service and Darryl is an excellent inspector. They also have a complimentary loaner car service which makes the whole auto repair process so much smoother.
From Start to Finish, Dave and the Technicians at the Manassas location did a fantastic job on a Road Force Balance on my 2004 Cadillac DHS. An annoying vibration that I lived with for almost a year is now gone. Another shop tried to fix this problem but could not. I will go back to this shop and they did it right the first time. Very much appreciated and well worth the extra cost of Road Force Balance.
I’m at a loss for words...they are - hands down -THE BEST auto service company we’ve ever used! and we’ve used tons in pwc. First, Dave is the best! He was professional & polite EVERY TIME WE SPOKE ... which is unheard of these days. Second, instead of taking our money, they called & told us what we should do - which saved us $3k!!! What company does that?!!? G & C does; that’s who! Honesty & integrity. Those are qualities which are very hard to find these days. We will use G & C from now on. Oh, and they are veteran-owned & their employees volunteer in our - PWC - community! Top notch company!
I always have a great experience. Pat is awesome he always shows great care with my care and my service concerns. Today I dropped in and even through there were no available appointments he replaced one my headlights so that I would be safe during my holiday travel. Thats what I all call service! The whole team is great.
Wonder family owned and operated vehicle repair maintenance facility. I highly recommend this shop. They are number 1 in Chantilly PERIOD! Dont waste your time going anywhere else. I trust them and so does my family and friends. Thank you G & C #1
These guys are amazing! Each and every time I come here I am treated and taken care of like a friend. All of the work they do to my vehicles is done professionally and completed in a timely manner! I have a hard time trusting people with my cars, but with this company, I don’t have to worry! 5 Stars!
Highly Recommend!!! I took my van to G&C after having my van fail inspection at another nearby well known auto shop. Not only did G&C quote me FAR less money to do the repair, they also gave me a FREE loaner car while they worked on my vehicle so that I could still get to work and pick up my kids from school, etc. Shortly after I left, they called and said that they had finished my inspection and that the vehicle didnt even need the repairs the other auto shop had said it needed! They saved me hundreds of dollars which they could have easily earned, but they were honest and forthcoming about the true condition of the vehicle. I will take all of our vehicles to them from now on.The facility is clean and comfortable, with toys for the kids to play with and the staff is friendly and welcoming. So glad I found them!
I am new to the area and used Google to choose which auto service was recommended near me. G&C had a great rating and I thought Id give them a try. They did not disappoint. They were able to get me in quickly, and helped make sure I had both testings I needed to register my car in VA. Steve & Duy were kind and friendly, and the office itself was a nice place to wait the short amount of it time it took them to get everything completed. I am very happy with their customer service and will continue to go there for my future car needs. Thanks guys!
Very happy with my first experience at G & C. The folks were friendly and thorough in checking out my vehicle after installing new tires I had purchased at Tire Rack. The place is immaculate and very comfortable if you choose to wait while your vehicle is being serviced. I will definitely be back for any additional service I may need.
Incredibly friendly staff that is always accommodating. They remember your name and they are almost always able to fit you in without an appointment. I have never had a problem with any of their repairs and they are always able to finish the job in a timespan that fits my schedule.
Its such a blessing to have an Auto Repair shop that I trust with all of my cars. I took my sons 2003 Acura in for new tires and David took very good care me. The diagnostic report was through and very informative. I just love how they give back to the community as well! Thanks to the whole G&C Team!!
Excellent team. Honest and educated recommendations and services. Will work with you on setting priorities for work to be done. Most helpful and kind.
Had to go in because my suburban failed state inspection for the struts. After talking with Jack he suspected that there really wasnt anything wrong. Just typical wear. He was right. The guys at the manassas location took a look and I was out the door within 20 minutes. Everyone was super friendly. The waiting area didnt have the typical dirt show feel. Leather recliners and a putting green are the way to go. Ill be back for sure, but hopefully not too soon. Thank you for everything G & C!
I initially reviewed this place by just giving it five stars. I ended up here after ordering tires online and randomly choosing this shop to put them on since they would deliver to them. Since then, this is the only shop my wife and I will visit. Its such a cool shop with great people. If something is wrong with your car they will go over ever detail with you and give you multiple options so you know they are not just trying to scam you out of additional work. If youre looking for a new place to bring your vehicle, this is the one!
Outstanding and HONEST service. I am a skilled home auto mechanic and do most of the work on my own cars. However, sometimes I either don’t have the time or something is beyond my ability to handle without experience/specialized tools. G&C has provided superior customer service and honest advice to keep my vehicles in prime condition. I have never....ever... recommended a repair shop. I’ve been lied to, overcharged, experienced needless and often dishonest up-selling, and fear tactics employed by most auto repair shops all to bump the bottom line. However, this is never something I’ve experienced at G&C. Expect a reasonable range of options without the BS. That’s 5 stars all by itself guys. Free coffee and snacks while you wait in addition to a professional staff is just a major bonus. Keep up the great work. I’ll keep coming back and referring you guys to everyone I know.
Both Darryl Curtis and Steven Gregg were extremely helpful during my visit there to have an emissions inspection done on my vehicle. The service was prompt and the employees there are always friendly and helpful. I know the location is not in plain view for more locals to see, but if they know how great this place was, they would head over there to get their vehicles serviced.
G&C Tire and Auto has the Best Customer Service!1. Top Notch Staff, especially Steven & Greg! These guys are honest, trust worthy, & All Around Good Guys.2. A Comfortable Waiting Room- Big, clean comfy reclining chairs & large, wall mounted tv. The exact opposite of any other shop!3. Game Room for Kids- Lots of toys & puzzles (Keep an eye out for your own kids!)4. Great Service should be rewarded. Dont nickel & dime these guys!
They take care of all of our Fleet needs quickly.
Great team over at G&C. They have had a hand in keeping my cars (and truck) going. I highly recommend them as your primary auto service center. Much better than the dealer.
I’ve been to this location several times and have nothing but good things to say. My wife likes taking her car there because of how the staff treats her. It’s clean, they’re honest, professional and fairly priced.
Reasonable price for tire mounting and alignment. You can order tires from Tire Buyer at a good price and have them shipped for free to G & C - only took one day to have the tires ready and they immediately called to set up an appointment for me to come in. Steven and everyone else I interacted with were very friendly and the wait was about what they anticipated (even though I was several hours late for my appointment). Wait room is comfortable and kid friendly. Great communication and smooth process.
Great service, thorough, sanitation and safety measures, pictures of everything, great explanation of work needed, friendly staff, fair price, great communication, excellent business!
Been going to G&C (Manassas location) for 14 years. Service is impeccable. Very knowledgeable. Maintaining and repairing vehicles can be expensive; most of which requires a professional nowadays. If I am going to pay someone to fix my vehicle, I would much rather give my money to people I like, respect but most all, trust. Highly recommend.
Great service and very polite employees. I was having a conversation with the owner and didnt even realize it. He was very down to earth, pleasant and friendly. Service was timely, prices were reasonable. I would definitely recommend!
Stephen and Dave were awesome and worked with me to get my car repaired for the best possible price. I’ll keep bringing my cars here!
Excellent!! I was getting ready to go to work and my car wouldn’t start. While searching for a shop to get my car to I came across these guys. I called and spoke to Steven who immediately arranged for a tow. When I made it over to the shop Steven greeted me and quickly walked through the issues I was having and was able to fit my car in for repair. Throughout the process he communicated with me on where they were and what they’d found. He really tried to help me out and made sure my car was taken care of. I’d been taking my car to the dealer for servicing and repairs, but after this visit I’ll be coming here from now on.
Both Steve and Gregg were beyond amazing! Very professional, nice and helpful. My car needed a good bit of work and they turned it around much faster than I expected. On point communication and willingness to work with the customer. I’ve found my new auto shop!
Great place to have your vehicle serviced. Very professional. Highly recommended due to nature how they conduct their business. No smoke and mirrors, just the way how its supposed to be.
These guys are awesome! Brought my truck in for an alignment and Greg the owner told me they had just sold their two old alignment racks and were waiting on a new one to be installed. I told him when I would need it by and he said well have you covered and get it done. Picked the truck up and was driving it home and its the best the truck has ever been aligned! Everyone there is super nice and very helpful and informative. I will definitely be back for more work!
The best customer experience you could expect. Ive been going to G&C for 8 years now to both the Chantilly and the Manassas location. Ive never felt like they were trying to rip me off, and their lounge has everything you need to work remote. Im also a true believer in their club card coupon book as a way to save money on regular maintenance.Sadly Im moving out of the area. If they ever open a Virginia Beach location, I will be their first customer and I will bring all my friends and neighbors with me.Thanks for being awesome and trustworthy G&C.
Found G&C when I was in the area and needed a car inspection. What a friendly, trustworthy, knowledgeable and efficient crew who also makes terrific coffee, and has ice cream! My waiting time flew by chatting with a regular customer of G&C (manages a fleet of trucks) who was delightful too. Great energy here and I will be back and highly recommend them.
Great team and a great shop!!! From the owner to the technician, they all worked with me in getting my emissions inspection done as quickly as they could during my lunch break. Steven & Duy assisted me at the counter, both very professional and helpful; the owner, Gregg, came out and introduced himself; and although I did not meet the tech, Javier, I know his time is valuable too, so I am grateful for his quick turn around time. I will also add, as a woman, I know automotive shops can make some feel a little intimidated, but I truly felt comfortable because of the team, and because the shop is kept up very nicely and it’s design to make one feel comfortable.
Honest, courteous folks that dont try to nickel and dime you to death or come up with erroneous things that require attention. The person I interacted with actually told me I didnt need done what I came in for because an active recall would encompass having it done anyway! Such a great experience!
We take our work trucks to get serviced here. The staff is very friendly. Prices are always competitive if not cheaper than most and the work is fast and exceptional. Customer service is great. Always a quick and pleasant experience 5 out of 5.
Highly recommend them. Courteous, Professional, and Knowledgeable staff that treat you as if you are special. They listen to you and understand any issues with your vehicle. Qualified and trained mechanics to fix whatever your vehicle needs!
There are some things you only want done to your car by technicians who understand what they are doing. The technicians at G&C are excellent. They are straight-shooters. They do what you ask and dont try to pull any fast ones, which I really appreciate in this day and age.I was grateful that G&C was able to provide a loaner so I could allow them to take the time needed to do the job right while I took care of my business.They did exactly what I asked and were able to handle an unexpected curve ball they encountered and helped me avoid an unpleasant surprise later. I know enough about cars that I could see that the few additional service items they recommended were legitimate, so I came back two days later to have that work done.In short, G&C is an honest business that does good work for a fair price and, as a result, earns repeat business. Hats off particularly to Ryan. Hes a credit to G&C.I highly recommend G&C as an honest, competent auto service establishment.
Quick to answer questions. Reasonably priced. Will definitely be going back with them for services
I came in for an emissions inspection in the last week of the month and was in and out of there in 15 minutes. The staff was friendly, courteous, and FAST! I had waited in line for 1.5 hours this morning at one of their competitors to get the inspection done. When it was my turn, I still waited another 40 minutes for them to tell me their machine wasnt working. I will never go anywhere else but G&C for inspections or repairs. Every time Ive been there I have not been disappointed. They know how to treat their customers right!
G&C really exceeded my expectations as far as customer service goes. Had a great time chatting with Greg, the owner, and Steven while I waited for my tires to be put on. The lounge is definitely designed with the customer in mind with the comfortable chairs they have set out and available snacks. I will definitely be returning in the future.
Always a great experience when we have our cars serviced here. We’ve been coming here for many years, they are always polite and courteous. They try to get out you out as quickly as they can, but if it’s going to be awhile they do offer to drop you off if it’s nearby. There are toys in the waiting area for little ones, comfy chairs to sit, a tv to help pass the time, and complimentary coffee.
Honest and dependable mechanics!
Wires: $30.75Champion plugs 6 for $16.70Rotor: $7.52Cap: $11.86Spark plugs: $10Total: $76.83 + 30 mins of installation timeThese clowns tried to tell me it takes 2 HOURS and $700 to do that job. Don’t let yourself get screwed to the wall by these charlatans
One of the most stressful things is finding an auto service company thats not only competent but honest. Ive been going to G&C for over 5 years now and Im always impressed by their honesty, professionalism and work. They always take the time to go over whatever repairs I need and always make of point of telling me whats recommended versus whats necessary. Additionally, they stand by everything they do and the parts they use. On two occasions they have honored manufacturers warranties that I was unaware of and wouldnt have been the wiser about. On those occasions they informed me that everything was covered, to include the labor of replacing the parts. I trust these guys 100% with any of my vehicles. I appreciate everything theyve done in keeping my Altima running and always look forward to stopping in and catching up with them. Thanks for taking the stress out of finding and trusting a mechanic, guys!
Steve, AJ, and Duy were great to work with. I had my tires changed and state inspection done pretty quickly. I waited on the work to be done and I noticed that they were very polite, friendly, and upfront with their customers both in person and over the phone. I enjoyed chatting with them when they had a free minute and they are happy to be there and enjoy what they do. The customer lounge is a comfortable place to hang out while work is being done. I think its hard to find a trustworthy automotive shop and Im glad I came across G&C.
Not only were they competitive in pricing, but the communication between customer and auto shop is on a level that I have never seen. They communicate and involve you in every step of the process. Im sure to the mechanic it adds time and a small inconvenience, but the confidence they empower the customer with is the best Ive seen. Ironically, I wasnt even the one to get service done here. It was my lady. I was just so impressed I was compelled to write this review.
Great service. Very informative and kept me in the loop with my vehicle. They were able to finish the job in a timely manner
Came in for a state inspection and recieved fast and great service. Every employee I saw spoke and just said hello. Which makes there customer service 5x better. They had coffee, drinks and snacks while I waited. They’re also taking toys for the holidays and donating them to toys for tots ! Will be back again !
Got my bill for the oil change. $43.60. I was told it over phone yesterday it would be $38. Upon arrival told that $39. The bill was $43.60 ($42.14 without tax). thats 8% more than what i was told.
Absolutely fantastic. John, in particular, was very professional, personable and courteous. He was straight forward and genuine. I didnt feel like I was dealing with the average mechanic / Auto Service provider, more like a neighbor who just wanted to help. They did a great job, no complaints!
I dont know too much about cars, but these guys made me feel assured that I and my vehicle were being well cared for. They were friendly, helpful, and didnt try to push any unnecessary repairs on me like Ive experienced at the dealers and other auto shops. The facilities were great; the people were even better. Ill definitely be back for my next oil changes!
A rare find, a company that actually cares about their customers. They told me up front it would be two hours and it was just under that. They explained all options available and effects of each. Highly recommend these guys. Craig and Bill are great people.
Ive been a loyal customer of G&C Manassas for years and for good reason. I was a Jr General Manager for Midas for 9 years so I understood good service and workmanship. Since day 1 they have never steered me wrong or fed me BS unknowing of my background. Quality service no doubt, waiting room to keep you entertained, service is consistently exceptional and a loaner car too. If youre looking for a shop that will not do you wrong its G&C.
You guys are a model of customer service. I wish that everywhere that my wife and I spent money was as courteous as this team. Thanks for helping us take care of our kid haulers.
Great people great service. You can always count on honest and reliable shop. Had an engine replaced and lots of other work. Thank you G&C.
Very professional and thorough. Always wanted to make sure that I knew what was happening. I never felt pressure about the repairs.
Second time at this location. Mounting and balancing my 4 winter tires. Great job balancing a bent wheel the best they could. Excellent service when one tire had to be remounted after initial mounting.
Visited this establishment yesterday, I was in and out in an hour! Great customer service, clean waiting room, and operator explained everything clearly. Will visit again for my inspection and emissions.
This is a great place, theyve worked of multiple vehicles including my own. I first dealt with G&C, through my company, who has a enterprise fleet program, they handle each work truck professionally, and in a timely manner. They always addressed all issues, and fix problems the first time they handle it. Their prices are reasonable, and turn around is great, so if you need to fix a car problem or need state inspection G&C is the place to go.
They were understanding when I showed up with my 3 kids, and kept me updated on the status of my van. Everyone was kind and helpful.
Very professional and concenious, great automotive knowledge.
Went there the first big snow back in November when I got a low tire pressure alert halfway through my commute. I was scrambling to figure out how to get it fixed before my commute back home. Found these guys, dropped off my car, and got a ride back to work and a pickup even with all the snow. Duy and Steven were such a great help. Ill continue going here whenever I have car issues. Being able to have my car taken care of during work and getting a ride to get it is a total game changer.
Our family has been taking our vehicles to the Manassas location for years, and they just installed new tires on 2 tractor wheels I brought to them! The staff is professional and personable, and the service is always timely and reasonably priced. We have no reason to go anywhere else.
I have been taking my vehicles to G&C Manassas for quite a while and have been happy with all the services I’ve had done, on several different makes and models. The ease of appointments and the great staff keep me coming back.Even though I have been to both locations and the quality of work has never been in question at either. Chantilly is closer to my office but I feel like I “click” more with the Manassas staff. Therefore they are my home shop. :)Even though I can say this about everyone I have encountered at G&C Manassas, Steven is one of the best service advisors I have worked with, not just because he keeps me informed as to exactly what is going on with my vehicles, he talks to me like a person not just a customer.I have and will continue to recommend G&C Tire & Auto Manassas.
To say that G&C goes above and beyond to make their customers feel well cared for would be a huge understatement. The level of personable service and expert vehicle care I have received at their Manassas location far exceeds any auto shop I have ever visited. I will be a customer of G&C for as long as I am in the area; I highly recommend any of their services to anyone reading this.
Been taking my trucks to G and C for a few years now. Great service, reasonable price, timely manner, with great staff. Zach has been helping me keep my vehicles going for years. Always my go to guy. Easy to talk to great service skills and his ability to explain my problems and give a solution. The best mom and pop shop around. No questions asked, where else can you find the owners home phone number posted inside. If thats not customer service, I dont know what is.
I have been servicing my VW Jetta GLI Autobahn for almost two years with yall. I have zero complaints. The knowledge, professionalism, pricing, kindness, kept my mind at ease and calm. John Deslauriers was great!! I appreciate you and everyone else for getting my new catalytic converter, new radiator, new tire and new rim and inspection done. My Jetta runs great! John D, management and all the staff, thank-you! I will be back, again!
I recently took my beloved M5 to get its rear tires replaced. These guys are the nicest, most professional service shop Ive ever been to. Having never been to an independent service shop before and always relying on manufacturers service centers, I didnt know what to expect. What I got was top-notch service. Transparent worklog of everything that was being done to my car - and the best part - at a much lower price point that I expected! Will be going to these guys for all my automotive needs from now on!
Great, fast, and friendly crew is still an understatement. This place rocks!!! Plus they are more than reasonably priced. Have been back with another car, and will be coming back in the future.
This business has truly been a God send to me! I am an older single woman who knows nothing about cars. G&C people are always professional, honest and go above the norm to help. Theyve picked me up, loaned me a car for work and given accurate appraisals of my car problems. I feel like they look out for me like I was one of their moms!Im sure they do perfect mechanical work- and THATs the important thing- but Im so impressed by their customer service I felt it important to stress the human side of business.
I went here after we blew a tire and needed it replaced. I agreed to get two tires since we had just replaced two of our other tires six months before. The price seemed reasonable for the two tires. As I was waiting, they came back with a long list of other items, including rear brakes that they claimed were unsafe, and filters. The bill was going to total around $1800. I was expecting to pay a little over $400. I was very uncomfortable and had my husband call and deal with them. We agreed to have them add on an oil change since that was almost due, and the tires. We spent $548 for two tires and an oil change. This was completed in mid-May.I refuse to go back there because our tire pressure sensor light wont go off and we ended up with an oil leak. We were also getting really bad gas mileage. Im afraid theyll find even more problems if I have them check anything.When our alternator went out, we took our van back to Complete Auto Center. They fixed the oil leak and rechecked the brakes, which they assured us are fine. They also didnt try to pressure us into getting any unnecessary work done.
My wife and I moved to the Manassas area a few years ago so naturally we wanted to find a auto repair shop for our cars that was close and reliable. Unfortunately, we didnt get the chance to do much research because my Lexus decided after 15 years that its alternator was dead and at the most inconvenient time (5:30 at night before the weekend). We found G&C online, called them and they gave me the best advice ever - drive straight here because your car battery wont last much longer and your car will die. Made it!! Have been so happy ever since, folks and service are great = Priceless!!
I was at my university in the evening, heading home and then to my next class, when my car wouldnt start in the parking lot. I immediately noticed that I left my lights on during the day and my cars battery was done. So, I asked a nearby person to help me jump-start my car and I had the jumper cables ready but we werent sure how to jump-start a car. It was raining and I had to go to class when all of a sudden Gregg Caldwell appears next to me and says Lets see if I can make this look easy.Gregg drove his own car next to mine and in less than 5 minutes my car was running.I am truly grateful for his help and Ill definitely stop by his shop next time I need a repair.
This is truly the best place around. So much so that with the million things I have to do I’m still taking a moment to write this LOL. I’ve never met a more helpful kind and competent crew. These guys all go above and beyond to work with you as far as scheduling, pricing, options and even offer loaner vehicles. I’m so glad I found these guys and I won’t go anywhere else. To anyone who says that Costco has a better deal I can confirm to you that the prices are within the same range consistently and the wait time and service at this place is far better than Costco. They do everything better all the way down to the waiting area. They always have free coffee and snacks and sodas along with comfortable chairs not to mention a huge flatscreen TV and every magazine you could want. I wouldn’t go anywhere else