Alexander has excellent customer service heTake care of the customer with respectVery polite honest and friendly with customer
Stay away from this place. Technicians are not good at all, I had to returned about 5 times for the same issue until I went to another shop and they fixed my vehicle the first time. I had to pay the dealer a bunch of money and my issue wasnt resolved. Customer Service was the worse, when I share my experience with a coworker he told me he had the same experience.
Alex is great, always takes good care of me. His costumer service is second to none! If I could give him 10 stars I would!
For a car dealership, they are pretty good. I know everyone hears horror stories, but we went in with a set budget and they worked very hard to get us to that amount. Tony in finance was great, as was Ali in sales. Walked away with the car I wanted and the payment I wanted.
Bought a truck from Eric wade great guy and willing to help you out! Toni great guy as well will do what he can to help you out
Horrible they where to have a 2015 Sentra we drove one hour 45; min they did not have it after told it was going to be there
Scheduled appointment the evening prior for next morning service (oil/filter change, multipoint inspection via Sheehy VIP program.) Car taken in soon after arrival. Waited in comfortable waiting area (they do provide complementary shuttle to your work, home or wherever--certainly within reasonable mileage). In/out quickly and no additional cost due to VIP prepaid coverage. Gave me a card for a complementary car wash as a departure gift. Very pleased with the service.
Quick sale of vehicle. Convenient process.2 months after sale of CPO (
Brayan was my sales person and let me tell you..it was a great sales process. Simple to work with. No haggle! Would be back soon!
Good work as always.
Nice ppl
Excellence in customer service!
They are very unprofessional and rude. You can tell they don’t care about making customers happy. You can hear half of them horse playing in the hall while I’m sitting at a desk for hours waiting for a response. I been to this place 3 times with in a week. I been through 3 cars through this place and this will be my last! Nissan is horrible in general and I am ready to move on with a different brand!
My wife and I purchased a used Sienna from this store. The experience was amazing. Thank you Justin and Drew for the help.
All of my cars have come from there ...and I will continue to buy my cars from sheehy
I went to 2 different dealerships and they were playing games..I came to Sheehy Nissan and had the best customer service!! Brayan and Sam helped me out. Gave me the money I wanted for my trade!!
Andy was amazing ! We came in and looked at vehicle and Andy made the process a very easy process. I will be coming back to see him for my next car !
Best experience ever. Worked with Brayan and AJ..got me where I wanted to be in payment. Great price and easy to deal with!!
Sales side was good but service side is worse. person who are staying on service side they dont value to customer. they dont care about customer service
I purchased my car from Carlos Cabrera, very happy with my election, the deal was great, Carlos went over the features, I recommend Sheehy for your car purchase.
First time coming here terrible experience Im going back to Fairfax Nissan. They really dont care about customer service
I was scheduled for routine maintenance and a diagnostic test on a weekend (Saturday). I specifically told them I needed one and was not informed this had to be done on a weekday. When I got there they told me I would have to wait until monday for the diagnostic test, but could leave my car and get a rental. which I couldn’t do since that’s my only vehicle and I wasn’t going to pay for a rental when I wasn’t even sure if my car issue was going to be diagnosed as a big deal or minor. I would say that this Sheehy isn’t that organized & doesn’t think about the customer. Feels like your just another number. I purchased full warranty on my car and the VIP service but have better customer service at jiffy lube. I can’t rely on their scheduling. If you are a very busy person, I don’t recommend Sheehy in manassas. They will waste your time.
Sheehy Nissan of Manassas did not top off all fluids with oil change as promised, and did not complete their work on the doors recall in a professional manner .. doors would not open after work was done .. very disappointed from this dealership and definitely won’t recommend them to anyone!!
G00D very nice
Poor customer service on servicing area.
Excellent Services