I will not ever again go back to that store and suggest that if u are in need of parts find another location i went to that location all the way from Springfield Virginia because I was looking for a right passenger side rear caliper and before I went i was told on the phone that they had to order it and it would be there in 4 days and that the price was $99.99 with a $60.00 core charge when I get there the person I spoke with isnt even there then another employee tried to help me and it seemed like he didnt know what he was doing they ended up putting extra charges that I was never told about so I ended up paying $191.and some change and they told me that they had ordered the right part that I needed for my 2015 nissan rogue when I go back on January 19th to pick up the part first they acted like they didnt remember who I was then when I told them what part I was there to pick up they started laughing when I get to Springfield to my mechanic and he opens up the box he told me that they sold me the right passenger side front caliper instead of of the right passenger side rear caliper as I told them so I called the store back and put a complaint then the person that I talked to told me that he didnt know why they did that because hes looking at his computer and it shows him that that caliper isnt available to them and he cant find one anywhere how do you work at a parts store and you dont know youre car parts or how to order things I am almost certain that I am not the first person that that napa location has done this too..but the funny thing is I went to a different napa location explained what happened they apologized for the manassas napa location and they went out of there way to find me the right passenger side rear caliper and they found one and ordered it I just picked up 3 days ago and was able to exchange it do to the high price that the manassas napa location charged me I am so disappointed and upset 😡 with the manassas store do to what they did and the inconvenience they caused me and they old caliper was tighten all that time luckily I didnt end up having a accident due to there actions

Great place for parts 👌

Best stocked auto parts store in town

Very good

This auto parts store has one of my favorite people in the 🌎 there.The customer service is tops accommodating English and Spanish speakers with equality.They got the goods they will HAVE you like Bingo thats it They will make you feel appreciated in English as well in Spanish.double the good FEELING!

Helpful staff, but very sparse selection of items...many of the hangers were empty, though they had specific products identified on the hanger. For instance, there was only one bottle of each (large size, no others available) Loctite: red, blue, and green while other brands and sizes had spots, none of the hangers had any product. When o asked at the desk he said that was all he had.I like them for specific parts, but shop items are not their strong suit.

Great place for car parts.

Very helpful people, Reggie was so patient with me and helped me with my needs

Fantastic selection. Service was great. Checkout line was a bit slow, but thats because the cashier was being thorough with the customer in front of me.

Very friendly and fast service. Looks a bit run down, but store is well stocked and thats what matters.

Good folks, and I can find things here other stores dont carry.

The guys that work here are really knowledgeable and happy to share their insights. Great staff for questions.

In out fast has most parts reggie is awesome knows his stuff.

No Good very bad service On Saturday June 25 at 8:15 am I went to napa auto parts on 9020 centerville road Manassas Virginia I wait 34 minutes to get service the Seles person he was not friendly at all one of the Napa employee he was on the phone order his breakfast he doesnt care to help the customers I will never come to this store again

They always have the parts I need and excellent customer service

I used to be an autozone fan, and I am the family mechanic that fixes everyones car (big family, lots of cars) but in the last year autozone has changed all of its staff and it is not as good as it used to be, but every time the other stores havent had a part in stock, Champs has!! they are fast friendly and reasonably priced. They used to be the 3rd or 4th on my calling list when I needed a part but they are now my first. Good job Champs, give them a try you wont be disappointed.

Great place to get parts, very knowledgeable staff.

Good friends and good service

Great place with nice helpful people.

Great customer service

Wonderful place very well stocked

Always have what I need

Ok place for odd parts

Service was great and fast

Great service!

Helpful, informative, and kind

Good and god bledsoe