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J.K.A Auto & Truck Center
216 Ferry St, Malden, MA 02148, United States
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J.K.A Auto & Truck Center

Comments
Pe
Review №1

Best mechanic in town. Real in and out with quality work. Lawrence, the owner came off as an instant friend and doesnt BS you. I highly recommend these guys.

A
Review №2

I took my car there about 2 years ago due to my tires getting popped. These guys have had bad reputation in the neighborhood for a while. I decided to give them the benefit of the doubt and asked them to do a basic maintenance and see if they can PATCH UP the wheels.I left my car there in the morning they said the basic maintenance would be free and theyll tell me about my tires later. When I came back to pick it up later that day, the car was jacked up already with the hood opened and tires gone. I began questioning their motive and they explained to me that this is normal procedure.The next day, I came back again and was billed for $1500. The owner Lawrence told me the reason was that they placed on good tires, changed the oil and fixed my AC. They wouldnt let me leave without paying.I paid up and a few days later, the AC was broken again. I took it to another repair shop a friend recommended and they told me that the AC was never fixed, all they did was charging it with freon. They also told me that the tires they replaced are USED Chinese tires that were probably taken off a totaled car.DO NOT GO HERE!

Br
Review №3

The job was done right at a reasonable price! Im 100% happy with all the work i have had done & would go there to have anything fixed!

Pa
Review №4

Great mechanics with excellent service ...we have been using them for years for our fleet of service vehicles . They always deliver as promised Highly recommend

Ex
Review №5

Great guys to deal with. Lawrence is a great guy and the mechanics are knowledgeable. Always fair and transparent pricing.

Sh
Review №6

Great service....worked on my AC...did a great job the first time...the guy work here is kind and honest....A good man

Ca
Review №7

Not sure it has passed hand there is a new owner

Do
Review №8

The owner Lawrence Vozzella is a liar and a huge scammer. He assured me I would be treated right at his business as I brought my Jeep to have the shocks and tires replaced. They charged me $2,000 in labor and overnighted a part a did not need for my A/C.Then after telling the owner on the phone how I disagree with the price, he had a meltdown and began swearing at me over the phone.Do not come here.

RY
Review №9

We have been bringing our equipment here for 30 years. If they havent seen the problem before Ritchie learns about it, researches it, and fixes it. They are dedicated to their work and every person on the JKA team excels at their role. We are only as reliable as our team of mechanics who keep us going during brutal winter conditions, and because of JKA, we have become one of the most reliable commercial snow companies in New England.

Bi
Review №10

It is not safe to bring your business here.The owner of JKA Auto & Truck has a reputation for dishonesty, and violence. I wasn’t even a customer, just a passerby on the sidewalk. The owner crossed the street blocked my way and had his own little personal meltdown in front of me. Swearing & threatening me the entire time. It seems he mistook me for someone he had a conflict with 6 months ago and wouldn’t believe I’d never seen him before.I then reported the threats to the police, who were well aware of him. After that I learned of his violent reputation in the neighborhood. A violent nature I’ve now witnessed 1st hand.Keep clear of this place!

Je
Review №11

Lawrence will treat you right. JKA will give you the service you need as cheap as you need it to be.

ch
Review №12

Worst place ever, tried to screw me out of a grand.brought it there because my check engine light was on and I needed an oil change.. the owner told us a price we put a down payment on it. They had it for several days without fixing it so we demanded it back which they were refusing to do for 2 days we had to get the police involved in everything the drug addicted psychotic owner screamed at my husband and pushed him when we were demanding our money back... After all that chaos the police, who knows this guy by name and where he lives because they have to deal with him on a regular basis, helped us get our money back. It drove worse than before and had a few pieces missing. I had to take my car to the dealership, and despite the owner of jka saying they did an oil change, the workers at the dealership said that they didnt even change the oil so he was just trying to screw us out of more money....never go to this place! Worst experience Ive had to deal with at any body shop

Vi
Review №13

I was referred to JKA Automotive 2 years ago and I am extremely grateful to this day for the owner Mr. Lawrence Vozzella and his professional mechanics.First off I brought my vehicle to a well known automotive chain for service on my engine and spent a good amount of money. So when I took my car to JKA Automotive thinking it just needed a tune up. Well oh my!! I was in for a shock when I found out that my engine sieged. As you can imagine I was so distraught and I must say it was a god sent having been introduced to the team of JKA Automotive.

Jo
Review №14

I took my car there and they did tie rods ball joints and they fixed my stabilizer bar and they were very reasonable in price and would recommend it to anybod

Bi
Review №15

Dont go! You will be fooled!I asked him to change my timing chain and he told me $800 all included. One week later he asked me $875, and finally he claimed $985..And surprise! He did not change my timing chain!I came JKA with a car check engine light on and with $985, two weeks later I am still with a car check engine light on and without $985.How can I take my money back???

Ko
Review №16

Terrible

bl
Review №17

Regret to have gone there, do not recommend...

Information
2 Photos
17 Comments
3.1 Rating
  • Address:216 Ferry St, Malden, MA 02148, United States
  • Phone:+1 781-324-9741
Categories
  • Auto repair shop
  • Auto electrical service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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