Very prompt service. Salesperson knowledgeable in my interests & Courteous. Was able to purchase everything I wanted. Really like the free delivery.
These guys are amazing! They are so patient, friendly, and accommodating. I worked mostly with Eric and he went absolutely above and beyond to help me. It took me several hours in the store, multiple visits, and a couple of phone calls to finally buy a mattress. He was dedicated to providing me with customer-centered care every step of the way. So thoughtful and caring, I’ve never had better customer service.
Brendon gave very detailed information on a phone call prior to my coming to the store.The product described was exactly what he sold me.He was very friendly and efficient.I would certainly recommend Denver Mattress to anyone.
Brayden was awesome, not pushy at all, but very friendly and helpful!
Riley at Denver mattress had amazing customer service. I was in the process of buying a mattress at bobs discount furniture. But after multiple times Bob contacted me for bed delivery, It would never come and they wanted me to pay for it. We waited months and was told tough luck we need to wait longer. But started charging us for the bed. I called Riley and he was more than happy to get me a bed in the time frame I needed it by. And Im my wife is happy we switched. We got a better bed and a better deal.
Brayden helped us from start to finish. 100/100. Highly recommend this mattress store over the others. Not only because of price, but because of the customer service. Keep it up
Brayden is very knowledgeable about the products. He let us take our time deciding what we liked best. He gave a few follow up calls without pressure and when we were ready, he ultimately made the sale!
The employee was helpful but not overbearing, which was nice. The selection was decent but not great for what I was looking for. There just wasnt a lot in my price bracket; everything was either too cheap or too expensive, it was a little bizarre. I found what I was looking for, but it was basically the only option. Overall an okay experience, I just wish there were more choices in the low-to-middle price range.
Customer service was amazing! Very thorough explanation of the different options available. Brayden asked the right questions to know what would work best for our needs. There were also a lot of options to choose from. Very relaxed atmosphere.
Nice showroom with all kinds of mattresses to choose from.
Brayden was extremely easy to work with. He showed us a good survey of mattresses and helped us quickly find some favorites to choose from. We highly recommend Denver and Brayden.
We had the pleasure of having Eric to deal with. He is the manager. He was very knowledgable as should be expected. Eric was very personable & friendly. No high pressure sales. He also treated us with respect. Very satisfied with our purchase. I highly recommend Denver Mattress.
We went in with no expectations not wanting to buy. We left with a mattress and a grant warranty and better payment plan. Brayden the assistant manager was awesome! Highly recommend
Brayden Fisher was extremely knowledgeable and helpful in our process of finding a mattress! He knew what we would like based on our requests and within 3 mattresses we found the one we wanted. He gave us plenty of information but also the right amount of time to talk amongst ourselves to make a decision that felt informed, not forced. Great service all around, thanks Brayden!
Mattress shopping is a pain to begin with. Brayden made the experience as painless as possible. Would easily recommend going here to others for the selection and the service provided.
Brayden was helpful, experienced and knowledgeable. He went out of his way to assist me.
Eric was great. He made shopping for a mattress during a pandemic as comfortable as possible. The store has a wide range of mattresses and we were able to quickly find something comfortable that fit our budget
Excellent customer service, knowledgeable about all of their products and presented specific options that met our needs perfectly.
Great customer service! We recently purchased a mattress from a competitor and had a bad experience. We heard of Denver Mattress from a friend and we are very happy with our purchase. I definitely recommend them!
We were looking for new mattress decided on Denver mattress talked with Eric very helpful and knowledgeable so left today very happy cant wait for it to arrive.
Brayden was awesome to work with and very helpful with our mattress purchase.
Salesperson Eric and the assistant manager were both helpful, patient and knowledgeable. The Denver Mattress in Madison has great customer service, a clean store, and a good selection of mattresses. I recommend!
Brayden Fisher was extremely helpful, asked me questions and offered suggestions to help me find exactly what l was looking for. Even though store was busy, Brayden gave everyone the same one on one attention and fantastic service.
No pressure from a friendly salesman. He advised us towards a model after learning our sleep habits. Perfect mattress. We purchased it straight away. Thanks.
Purchase of the mattress went so smooth and I was very happy. Till I got it delivered and turns out they didnt include the box spring foundation and I was not aware that I wasnt getting it. Very disappointed in the salesperson Brayden for not making it clear.
To follow up from our earlier trip to pick out a mattress: We finally ordered and had a great pick up experience with Riley. Super fast and helped us pick out the perfect mattress protector. Mattress feels like sleeping in a fancy hotel bed. Enjoying sleeping through the night. Thanks again!
Brayden was AWESOME! Really helpful and courteous. Helped my mom in decision-making and even helped out with loading in van. A+ Gentleman.A real personable, helpful and valuable part of Denver Mattress. We will definitely be back to work with Brayden for all of our bedding needs.Great Guy! Thank You Brayden!!
Brayden was awesome to work with. He was great! Very personable and no pressure. He treated us like we were family. We were able to take our new Purple 2 mattress home with us the same day. I called around and not many other places had them in stock. They price matched an online sale at another company too. Denver Mattress is our new mattress store. Thank you Brayden!
Riley, the sales person, was very friendly, respected my price range, and was knowledgeable about the products. He gave me privacy to sample the beds, and I quickly was able to make a decision. He was very upfront with the delivery time, setting expectations it would be two weeks and I was fine with that. I thank him for making this a very quick and seamless process . Overall, thank you Denver Mattress Factory.
We had decided on purple and wanted the convenience of working with a local company. We had worked with Denver before and had a positive experience so we decided to utilize them again. The 0 apr financing didn’t hurt either!Eric was extremely friendly and provided an excellent no-hassle sales experience. I called and asked him some questions, he provided some guidance on the purchase, I stopped in later that day and he helped me load the mattress after the sale! Great experience!Thank you!
Brayden was very helpful and very friendly. He was also very knowledgeable about the products, and steered us in the right direction. We hope he decides to stay in Wisconsin and serve other Wisconsinites the same way.-Eric
Excellent experience with Denver Mattress, Eric on the East Madison location was fantastic. No pressure, very knowledgeable would highly recommend you ask for him.
I worked with Brayden and he was very personable and knowledgeable in the mattresses he helped find me some diacounts. I was able to find a mattress and box spring within my tight budget! Very satisfied!
Eric was a very knowledgeable, accommodating salesperson; not only of the product, but also the inventory. This was ESPECIALLY appreciated, since we came to Denver Mattress because wed just had the worst experience of our lives with Bobs. And instead of STILL waiting for our matress after ordering it 2 months ago, were excited about getting your mattress in five days. It was truly a hassle- free, enjoyable experience, and well definitely recommend you to friends and family.
Was referred by a friend. Their prices are high. I expected to get a better discount that just $55 with their super sell off deals! I spent over $1000 and they still charged me $75 for delivery- I opted for this only because I have a mattress to get rid of and I can’t do the lifting myself. At no time was I offered any deal on the mattress protector or pillows. So for $150 extra to be able to get the 365 better sleep guarantee I opted out. I’m hoping I don’t regret it. My friend who referred me was given free pillows and a $300 discount. Had I known this beforehand I could have walked away. Very disappointed. I can only hope I love this mattress.
Great experience! Comfortable place and down to earth service. Riley narrowed options down fast and didnt waste our time with mattresses out of our price range. He is very knowledgeable and a straight shooter!
Brayden was amazing to work with! Super knowledgeable and really worked with us to pick the right mattress.
Riley was knowledgeable and patient. I had tons of questions about mattress types and must have tried half the mattresses in the store before I made my decision. I absolutely love my pillows and cannot wait for my mattress delivery. I definitely recommend this place.
Riley at the Madison east side store was terrific. He listened to our price range and what we were looking for (I have a latex allergy, and although he stated that none of the latex blends used by their products contain any allergen, he maintained that he would not show us any of those mattresses). He was not at all pushy and gave us pricing and options and let us decide.
Riley Powers was very helpful and made buying a new mattress stress-free. Cant wait to try out our new Purple Mattress!
No high pressure sales; not even for sheets!I walked in & told Riley, the salesperson, what I was looking for in mattress and spending amount.He pointed out several models. After a few questions and a lot of laying down for minimum of 15 minutes on my top two models, I knew the one I almost dozed off was the one.I did decide on the Denver Mattress vs the Sealy. They were very close, but the DM was more firm to my liking.I’m definitely glad my sister told me Denver Mattress had good reviews. Had I waited I would have missed out on Memorial Day Sale!
Greatest thing I ever did was walked into Denver Mattress. They made me an awesome deal on an adjustable frame and hybrid king size mattress. Ive never slept better since I purchased it. What was even better was Riley and Eric were so helpful and knowledgeable that it made it very easy to purchase it.Thanks again Denver Mattress
I enjoyed shopping here, the salespeople were not pushy like some other stores. They had a good selection of different mattresses and bases, and Riley was very helpful in pointing out pros and cons of mattresses. Looking forward to sleeping on my new mattress when it arrives!
Eric’s customer service skills and demeanor were great. Friendly, attentive, and professional.
I ordered on line, but had a couple questions, so I hit the “chat” icon. I was responded to immediately. Not only by text, but was called as well. The gentleman that helped me, whose name is Riley, was very nice and friendly, a wonderful difference from most “phone service” sales. Thank you, Riley!
Riley Powers was very helpful. We wanted a recommendation and we decided to go with the one he suggested. Shopping was quick and easy as we like it. Anxious to see how we sleep. Nice to go to one store and not shop around.
Great prices, and friendly staff. Eric and Riley were awesome! I highly recommend!
Riley Powers was our salesperson. He was very knowledgeable and able to answer all our questions. We will definitely be back when we are prepared to make our next purchase. Excellent customer service!!!!
Husband was in need of a new pillow. Riley the salesman. Pulled about six pillows for my husband to try. The bed was covered and the pillows, so husband could try all six pillows. Riley checked placement of husband neck in line with shoulders.Pillows cradled the neck. All from a distance. He was in no hurry to get us out of the store. Wanted my husband to be sure of the pillow he chose. Thank you Riley, 👍
Good customer service was able to answer all our questions. Good price too.
Eric was very friendly and helpful! Was very impressed with his knowledge and the great rates he was able to get for us!
Working with Denver Mattress and Riley and Eric was really easy. Once I read the Consumer Report review on the Doctor Choice Plush mattress (Excellent) I was thrilled that there was a Denver Mattress in Madison, Wisconsin. I made two different trips and talk the first time with Riley and the second time with Eric. They were full of information and help me make my choice.
Riley was super awesome to work with and very personable. He was very knowledgeable about the mattresses and made a great recommendation. Highly recommend!!
The worker there was really nice 😊
Mattress shopping is never fun or easy, however Riley made it painless! He was exceptional. He provided guidance as well as information based on our needs. He accomdated my elderly mother needs in the store and got her into the bed that was right for her. No pressure. He was knowledgeable and got the answers we needed. By far the best experience buying a bed in a long time! Thank you Riley!
Eric was phenomenal to work with, answered questions well, and made the purchase experience enjoyable. Thanks!
Riley at the Madison, WI store was super helpful getting an order set up for store pickup. Quick communication, good information, and was able to sort out a price issue to get us the best price. Thanks!
Eric and Riley were both really helpful. They showed me to exactly what I wanted. Ive never had a adjustable base before, but after trying their floor samples I couldnt go back. Really excited to receive my base!
Riley Powers was really helpful, very informative about all different beds and what each can help with. He helped us choose the best one for us!
My wife and I stopped in and worked with Eric Johnson. He is fantastic. Very professional and provided great insight. Wish we would have went here first before making a purchase on a new King bed prior we werent happy with. Excited to get our new mattress!
Riley on Madison’s East Side was great to work with. Knowledgeable & not a high pressured salesperson.
I had the pleasure of working with both Eric the store manager and Riley the assistant manager. Both extremely helpful and informative. You won’t find a better experience in Madison to purchase a mattress - the 365 day money back trial is a nice kicker on top of the great service!
We had stopped at 2 other stores just prior to visiting Denver, spoke with multiple online only companies and could not be happier with having gone to Denver Mattress. Eric was honest on the phone, followed through immediately prior to our visit, had actual inventory, was aware of what was out of stock, and helped us experience the largest variety we had seen in a mattress store. With clear pricing, excellent service, and knowledge several steps higher than anyone else we had spoken to, I would recommend Denver Mattress without hesitation. Kudos!
The store is really nice. Theres a lot of variety. The manager, Riley, was very helpful and offered good recommendations based on our budget. He walked us around until we decided on the one we wanted. If youre in the market for a new mattress Id recommend shopping around but definitely make this one of the stores you check out.
Brayden was awesome and very helpful.
Great service and selection at the east Madison store. I highly recommend working with Eric. He is very knowledgeable on all their beds and he is great to work with.
Eric answered all of my questions and didnt make me feel stupid. Thank you Eric
We went to Denver Mattress expecting to have an annoying time being pestered by sales people as we were nearly the only ones in the store. As it turns out, Matt generally left us alone to try the mattresses popping in and out at just the right times with pertinent information. We successfully made our purchases without a hassle and saved at least $500 overall as they were having a massive store wide clearance sale. A delightful experience.
It is a great place to shop, the salesperson is very accommodating and just really catering! HOWEVER, once you have it delivered it’s all on you. I bought my sett a year ago, and oh my 6 months later after a power outage the bed wouldn’t work so I called the store and was told “Oh I just sell the beds I have no idea how they work and gave me a 1-800 number to call. While waiting over 30 minutes I discovered how to reset the control myself! Now I was concerned when I bought the bed about the height, so I bought the less deep foundations and was told the legs come in all sizes. Well I was in a carpeted room so it wasn’t a problem. Then I moved to hard wood floors and the bed is nearly impossible to get into, I am very senior and short. So I called and said after checking the box of legs they left behind none were actually shorter. I had also ordered legs on line and the bed is not standard as far as using other product legs. So I explained all this to Eric and his response was”You should have thought about that before YOU bought it! And I could go to Homedepot and buy wood and stack it under the bed!” I called the district manager who didn’t return my call. So if you have no problems or questions about your purchase good for you! But it appears from my experience and others posted if it doesn’t go well TO BAD FOR YOU!
Riley Powers was very helpful in assisting me with my purchase. He was not pushy and made me feel comfortable shopping at Denver Mattress. I highly recommend shopping at Denver Mattress with Riley.
Sales person was very knowledgeable, questioned what was important to us and gave us choices to try. Then he helped us figure out what we needed to go with our mattress choice. We tried mattresses and pillows until we found our comfort zone. Delivery time is what we expect now with all the delays due to covid. So far so good.
I definitely recommend Denver Mattress! This is my second time using them. They make it very easy to order and have your mattress delivered. They even take away your existing mattress! Riley was very helpful and professional.
Salesman could care less if he made a sale at all. Dekivery would have cost a fortune.
Highly recommend! We’ve been searching for a mattress since we got married and finally found the right mattress, from the right store, with the right salesman, and for the right price. And most importantly, it was a mattress that my wife and I BOTH liked (imagine that!?).We had been watching holiday sales for over a year and couldn’t find the mattress we wanted for less than $2000. It was insane. We happened to stroll into Denver mattress on the east side of madison and shared our story and Ashton assured us we would find what we wanted well below our price expectations.He even postponed the sale after we kept saying yes because there were other mattresses at lower prices he wanted to make sure we saw first. Ended up buying the first one he recommended anyway.Lastly, the communication was on par and delivery was on time, simple, professional, and after our first night on the mattress we are already feeling better about our future nights’ sleep. Thank you Denver mattress for right sizing us in price, comfort, and reliability.
Riley had great customer service and answered all our questions. We will go back in the future
Good service, knowledgeable, took the time.
Riley was awesome. Best value for quality with adjustable base.
We worked with Riley at the E Wash Madison, WI location - he was really sweet and straight-forward, worked with our budget and body needs, and helped us navigate financing. He reminded me of my big brother, honestly.
Pleasant sales person, informative but not pushy. Cant wait to see how this mattress compares to what we tried at the store and hope it lasts a long long time...
Had a great experience here. Riley was awesome. Very knowledgeable and made the process quick and painless. Highly recommend.
Walked into Denver mattress at about 7:50 PM, looking to try out mattresses before they closed at 8 PM.There is an unbelievable selection of mattresses in the store. Their mattress selection included mattresses that were $10,000. Any of which would’ve been more comfortable than the mattress I am currently sleeping on, Which is currently in the shape of a taco because it did unroll from the box and both ends are pointing straight up in the air.I think I sat on every mattress in the store and came to the conclusion that the mattress from the Denver mattress Company brand, was the one I was going to purchase. I felt it was even more comfortable than the high end Tempur-pedic’s, and the $10,000 mattress.Riley stayed open late and help me find the perfect mattress and he wasn’t even concerned that it was closing time. He was the greatest and he made the sale easy and comfortable. If it wasn’t for him willing to stay late and show me around the store, have a good personality. I would not Have found the perfect mattress. Thank you Riley!
Eric and Ashtin were amazing! We went to three other bed stores and had to come back .... not only was the perfect bed there for my husband and I but they were the best sales mam that we dealt with they were down to earth and definitely had our interest in mind ! I cant Express enough how great of people these guys were .. they felt like a close friend even family we 100% recommend them to all our friends and they cost was very reasonable on the mattress we got .thank you guys I feel you truly deserve something special from corporate
Got a new mattress a couple weeks ago. Painless process. Had to wait a while as wasnt in stock. Otherwise 5 stars.
Excellent service. The staff was very helpful and informative
(Go here first)Outstanding service! Found exactly what we were looking for. No wait, no BS! In and out with the truck loaded in less than 30 minutes.
The store had a decent amount of options in different price ranges. Then again so do most stores. However what made this experience 5 star was the salesman Erics style. It was low key, low pressure, highly informed sales. We dictated what we wanted and Eric just guided us. Wish all salesman were like that. We went in just to look. We came out with a matress that we could afford and exactly what we wanted.
Vary nice place to buy your bed Riley the salesman was vary knowledgable on his products..
Great experience working with Riley. He was helpful on the phone and made the process of selecting a new mattress as easy as possible. Thanks!
Riley rocks!not pushy
Riley was amazing! Helpful, informative and, honest. It was definitely a pleasure experience and I would recommend Riley and Denver Mattress to anyone I need of a better sleeping experience!
Friendly, knowledgeable and efficient manager/ sales person.
We were going to look at multiple different stores for a mattress but Denver mattress was our first and last stop. Eric was very knowledgeable and patient through our decision making process. Not pushy in any way. Those were the deciding factors in spending our money at Denver Mattress vs checking other stores. Very positive buying experience. We would definitely shop here again.
Found exactly what I was looking for. The employee Riley was a big help. He took the time to research the best quality mattress and bed set at the best price for me and helped load my truck.
We were greeted with a sales persons who wanted to get to know us and our type of sleeping. He showed us multiple brands ands price points and let us choose our bed. At no time were we being pressured into anything. It was a great experience and would recommend everyone go here for your bed.
Fast service and informative on product.
Riley was kind, honest & friendly. Very happy with our service! I would recommend Denver Mattress to family & friends :) Thanks!
Easy transaction and helpful staff