I feel pretty unsatisfied with my time spent at both this store and the one across the street. Numerous times Ive gone in with the intention to get a quick snack, drink or bite to eat and am greeted with a dismal selection of food & drink. Theres hardly ever donuts, numerous cold case drinks are left out of stock for days, and hot spot items are incredibly sparse. Ill walk out without purchasing anything if theres nothing I want, and Im not necessarily picky.Kwik Trip as a whole has treated me exceedingly well as a customer during my time, but Im continually left unsatisfied by my visits to both these proximal locations. My residence is closest to these stores, but Ill be visiting the more consistent Monona location from now on.
Very helpful cashier, Sean, waited on me and was very pleasant!!!
I just wanted to shout out one of the cashiers from this kwik trip. Im so sorry that I forgot your name but I appreciate how much you helped me today.I took a walk wanting a refresher and stopped at this store... little did I remember, I didnt bring my wallet. Your blonde hair cashier helped me navigate my phone to set up pay from my phone! With everything going on in this world, little amount of people are willing to take their time out of their day to help others. She was very nice and calm and super patient with me.
As a new resident to Madison, I have been looking for my new favorite Kwik Trip and found this location closest to my home. Having positive experiences at Kwik Trips in the past, I had high expectations for this one.I went in yesterday at 10:15 am to purchase a coffee refill. Before I got to the counter, my cashier, an older lady with glasses, looked at me twice while leaning on the counter before telling me that she could help me. When she saw my $20 bill, she let out an awful sigh, tilted her head, and rolled her eyes. She grunted while aggressively counting my change and telling the cashier next to her that people need to leave more in the drawers if they want me to give change. I apologized because I needed to break a $20 bill for something else. She said it wasnt my fault and continued to talk poorly with the other cashier about people using a $100 bill for a $1 purchase at 6 am. I felt it was unprofessional to sigh/roll her eyes, try to play it off like my payment wasnt what tipped her off, and to talk poorly about other customers. I didnt even get a See you next time.I was a little upset with this interaction and dont know if I will return to #531. I may just try the one across the street.
Cant even answer the phone. Lazy
No masks, sanitizer, distancing at all during covid. So that means no respect and i’m not ever going back.
Excellent large gas station! Lots of convenience food.
Went there on 6/29/18 at around 1:20pm.The flavor machine for coffee was out. Called the guy on the floor. Couldnt fix it.Tried to get some cappuccino; the machine is only serving hot water. Called the same guy on the floor. He punches the machine and says fixed.Was not fixed.Tried to get some whip cream for my coffee. The whip cream is out. No bag in machine.Called the same guy back. Mr. Slick was bothered from the beginning because I kept asking him to fix things.He pulled the whip cream bag that he had thrown in the trash, puts it back in the machine and says there.I guess he didnt think I saw his move or just didnt care...Needless to say I left and didnt get the coffee...Sad to say that the 2 locations on Fish Hatchery Road have gone down hill since they open.
I went to kwik trip in midnight and it didn’t let me fuel gasoline, I was trying with premium and just let me get $0.14 of gasoline
Great staff, wonderful customer service and amazing that I can run in and get a healthy snack
Love this place, you can call ahead and place a pizza order which isnt too shabby also if you have a debit card you can buy lotto tickets
The prices are the same as any other QuikTrip, people are nice and friendly, but the food side of things as far as stuff under the warmers is horrible, pizza looks like its been sitting on the warmer 4 hour and was definitely overcooked to the point of being burnt.
They have a great selection for a tobacco store. You can get milk, bananas and tobacco in the same store. Good prices also.
Its a great place to go. Friendly people great food.
Always professional, informative, well trained staff. The Cashier, Mike, goes above and beyond all expectations!
They know me so well they have my cigarettes ready before I get to the counter.
The store is clean and well stocked and the people working there are always so nice ☺️
Easy to get gas and food at good prices
The place is fine. The staff is helpful. they have a good selection, of smokeing products. They have other goodies as well. The prices are as low as anyones.
Love my cesar salads :)
Store is always clean. The specials are pretty good.
Never a disappointment at any kwik trip
There is one across the street... Easy access in-bound or out-bound!
I live the perks. You never know what the special will be.
Cheapest milk and bananas in town! The staff is always friendly and greets you with a smile.
Ok but watch out for racist people. Had to deal with a Aryan brotherhood guy yelling profane remarks
Best place for snacks, drinks
Still great staff. Low prices.
Theres no Kwik Trip at this address. There is a PDQ just a bit down the road.
Good prices and covenient
Convenient good selection inexpensive
I always stop here to get gas and snacks for when on long trips
I love pdq
Love the hot sandwiches
Good food
Cheep stuff here love it
Above average experience
Easy access.
I rarely stop here. Feels dirty and dark. People arent usually friendly.
#one stop gas and grocery!
Kwik Trip is always awesome!
Great service
Great Coffee
Huge selection of tobacco products.
Its a pdq
Gas and food too
Gas saving
Dirty restroom
Very friendly
Clean bathrooms
Cheap prices