I called during the week to see if you have to schedule a drop off for bike repair- you do not. I dropped off my bike this morning, they said theyve been real busy so it might be a week to turn it around, but then I had a voicemail within the hour saying it was ready for pick up! Both gentlemen were extremely knowledgeable and helpful, all around WONDERFUL business which I will be returning to for any future bike repair or equipment needs. Thank you fellas!

This is where I take my bikes when they need a lil love. Im no expert and I dont have the fanciest bikes in the world but I am never made to feel that way. Theyve been there when I needed them, helping my bike get fixed in time for commuting to work, and making sure my other one was ready before a long ride. Ive always been treated with kindness and I appreciate their good work. Its no wonder this place is the favorite of so many folks around here

I have been to Revolutions numerous times and every time their service is spectacular! Ive been to other bike shops in Madison and have spent over $200 for a tune up and minor repairs. Revolutions has done my bike more than once and never charged me over $100 for the same services.Ive also stopped in many times with questions or minor annoyances (bike computer stuff, chain issues, etc), and theyre always happy to help, no charge. I really cannot recommend a bike shop more!

Have issues with flat tires and they found issue. They gave me 2x free .It wasnt seen and they said we will do free and final time free. Will look out for you. Great biz. Easy drop off system also

Great, local, friendly place and they have a cool cat. Brett did a killer job on my road bike! I will definitely be back!!

Stopped in to get a new saddle and bottle cage. Brett gave us prompt service and provided several options for products we could purchase. He was also willing to share knowledge on these products and what would best fit our needs. Best bike repair shop in town; we will definitely be back!

Checked my bike over and scheduled a tune-up. Despite their high volume right now, very efficient and friendly service!

Easily the best bike shop in Madison. Owner and staff obviously value repeat customers because they give great advice and are so generous. They also have no problem working on my older bike and giving advice on adorable and reasonable repairs and upgrades. All this makes me want to buy a new bike from them and Im saving up.

I am so grateful for Revolution Cycles! They were very professional and compassionate to my unique situation. They squeezed in a tire repair for me on my wheelchair (uses bicycle tires). Being a weekend, my medical repair shop was closed, so if I couldnt get my flat fixed I was going to bed bound for a few days. But, one call to Revolution Cycles and they fixed it right away. Such great customer service. Saved my weekend! Thank you!

What a great experience I had with Adam at Revolution Cycles. He built me a beautiful, custom Surly Ogre, despite the challenges of parts sourcing during the pandemic. Really first rate service, and it was fun, too. I never felt rushed or pushed, and the bike is amazing. Well done.

I usually stop in here a few times a year for basic maintenance and to have my winter tires swapped. The customer service is good and I appreciate the free air that they offer at the front of the store.

Friendly people and great service. Very helpful.

The folks at Revolution love bikes and represent the best of LBS, cycling culture. They will take care of your bike and talk you through the repairs like a friend; theyre never judgemental and dont talk down. I leave more knowledgeable of my bikes and thankful for being part of the Madison bike community.

Great Prices and Work! Got a full tune up, and the staff made sure everything was perfect before I paid! They are very professional and walked me through the whole process of what they were going to repair, making sure you are confident in their work.

Revolution has taken great care of me and all of the bikes my family has! I strongly recommend using their services or buying a bike from Revolution Cycles.

Revolution Cycles has been my local bike shop for over a dozen years now and Ive always been extremely happy with their work. Theyre also very friendly, and, intermittently, a terrific live music venue!

What an awesome experience it was working with everyone here. No hard sell, no push - they just want to sell whats going to work for you. I test-rode a higher end version of what I ultimately wanted, and Jeff was happy to order me the lower end version because it fit my needs and budget better. Never once did he try and push me into that higher end option. Im in sales, and I like to think Im pretty good at it, but Jeff has me beat. Thanks for all of the help and getting me the bike of my dreams.

Came here for a quick true on my rotor and a top up on sealant left with the service and an education on how to DIY it in the future and the tools to do it. I will be back. The guys at this shop really seem to care about getting their customers on the right bike for their needs and keeping even the oldest most beat up bike running smoothly and educating their customers on how to take care of their ride.

Excellent staff. Super helpful and great at their craft!

These guys are the best. I’ve had them tune up my bike and I’ve bought accessories from them as well. I had an issue with the brakes on my son’s bike and the guy fixed it in 20 seconds and didn’t charge me. I wouldn’t go anywhere else. Highly recommend.

Fantastic bike shop. Helpful and hip employees. Super friendly and accommodating owner. Service is spectacular. Buy from Revolution!Only downside would be their limited selection of brands (generally just All-City and Surly). However, if you cant find an All-City or Surly that fits your needs, I think you have other problems to address! Just kidding.But anyways, give this shop a try. You will not regret it. You may have to wait moment to be helped, but what business doesnt make you wait a minute?

I called yesterday to see the time frame on trueing a wheel set. They said a day or two and I took them down around 6pm and today I got a call early afternoon they were ready in time to get in a bike ride today! This place has great staff and set realistic expectations. When I dropped them off the mechanic said it may be longer so I prepared myself to wait only to be pleasantly surprised. Kudos :)

Nice staff. They had the tube I needed in stock and they are doing curbside pick up!

Wonderful folks. That’ll take good care of you and your ride.

Best bike shop in Madison, easily. Service is outstanding, theyll work with you to get things right. There are frequent sales on last years bikes and last seasons clothes. Non-sale prices are standard MSRP as with all reputable bike shops but the custom build discount and new bike accessory discount are excellent. Customer for life.

The senior cat floor manager Mew runs a tight crew

The folks at Revolution Cycles are great to work with, nice bunch of guys. I ordered some accessories for my bike, they told me when to expect them, they called when the items arrived, it was that easy. Im looking forward to future business with them.UPDATE: Stopped by today to get a new helmet. It was a busy Saturday afternoon at their shop, but they managed to help me out. I also purchased a really nice cycling jacket that is 100% fully reflective, it something one should check out.07/15/18 Recently purchased a Surly Krampus mountain bike from Revolution Cycles. The helped me get out on the trail with everything that was needed. Will be looking forward to my next bike purchase!10/28/18 Purchased a Surly Midnight Special from the guys. Nice cushy road bike that is fun to ride. There is a good inventory of fat bikes in stock, winter is near!

The best bike shop in town, hands down. Ive purchased two bikes from here and Jeff spent so much time with me dialing in the fit and the other employees were always super helpful. Plus they sell tons of local or regional brands, which is awesome because there are so many great bike brands and companies in our area and the midwest. I have friends and family members that have done custom builds with them as well and just rave at the experience.Plus they are just cool, and thats worth supporting!

Ive only had exceptional experiences here. They are extremely helpful and knowledgeable, while being friendly and open. The staff treats you like an old friend. They have lots of used parts for you to look through and come at a reasonable price.

Revolution cycles is a good place to shop for bike gear if you are looking for quality merchandise. Their staff are helpful and they have a decent selection of new and used gear. Their prices are pretty high but not unlike most Madison bike shops. More or less you support the bicycling community when you shop here.

I have had my bikes serviced by revolution cycles several times. Ive worked with Roger and John and they have both been very informative. They are also very patient which I appreciate . The pricing has been upfront and fair. It is a busy shop, but they get the work done when promised.

What an amazing place with an awesome staff. I came in with a bike 🚲 from a rental property I have. It was in bad shape to say the least. After being greeted by a very friendly employee I had another service tech looking at the bike and giving me a range on what it would be to fix it. It was suggested that I get a different bike that would fit me better. I was then met by the owner who didn’t try to sell me any of their bikes but gave me tons of information. It was a great experience and I highly recommend this shop to anyone that needs any cycling help. They all have a true love for the hobby, sport and activity.

I find the atmosphere of this bicycle shop in this 19th century antique building quite warm and friendly... and likewise the folks that help ya out! My new bike was prepped with an Accommodation of my request. Nice to work with an established local business and dedicated mechanics with a work ethic. My bike looks and works awesome, no issues. Thank you all for your time.

Always good service, honest advice, fluffy cats, and good music

Year-round bike commuter working in the ICU at UW. Generator light broke mid-Covid, Rev got me back up and running in no time, did a great job re-soldering and mounting a new light. Went to them because they set up contactless drop-off weeks before WI even had safer-at-home orders - this place clearly cares about their community.

I had the pleasure of working with Billy from Revolution cycles on a bike purchase from an online garage sale website, that needed to be shipped from Madison to me down here in Dallas TX. He was very accommodating and easy to work with for this complicated transaction. Everyone I spoke with was very professional and polite. I wouldnt hesitate to use this shop again for any of my cycling needs.

They are so helpful and kind. They dont just do things for you they show you how to do things and why. They go above and beyond because they want you to love your bike and be safe.

Jeff was incredibly helpful! He identified that I didnt NEED new parts yet, and walked me through how to fix things up myself. He was patient, knowledgeable, and super nice! Ill definitely be back.

I used to visit Williamson Bicycle Works up until they closed and always had a great experience. When they closed, I started using Revolution and Im really glad I did. They are incredible to work with! I have had multiple great experiences with them! Keep up the great work!

The staff at Revolution Cycles went above and beyond to help me in a pinch. The staff is friendly, knowledgeable, and offers the best customer service there is. Cannot recommend enough.

Ive been in here a couple of times, and my experience has been great. First time, I came in with a cracked aluminum frame from a used bike-- even though it was built elsewhere, they did the legwork of calling the manufacturer and investigating any possible warranty.The second time, I came in a half hour before close with that bikes replacement, because I couldnt figure out why I couldnt get the handlebar clamp tight enough to prevent the drop bars from rotating when I rode on the hoods. Took Matt all of 5 minutes to figure out that the bolt was too long and was bottoming out; another 5 to find a replacement bolt, and another 5 to replace the striped bolt and tighten the clamp again, along with making sure the stem itself was aligned correctly. A+ customer service and expertise.

I love Rev! They are friendly, helpful, and go out of their way to provide me with beyond excellent service. Ive been a fan from the beginning. Plus they have a cool name and logo.

I highly recommend their service people (shoutout to Matt) who helped make my bike rideable again, after a horrid experience at a different store. It took Matt all of 15 minutes to install a new rim and cassette, and adjust my brakes and gearing to make my bike roadworthy, after the previous store kept my bike for a week and made it worse than it was (deadly is more appropriate, actually). Im glad to have a working bike that someone repaired in front of my eyes, that I can now trust will not break down in the middle of a ride.The people that work here are friendly and super helpful, and the atmosphere is vibrant and fun!

Great service!! i stopped in to ask if they could fix a flat and possibly get new tires (i am nescient about bikes) and was told can-do, i brought my bike in within the hour and was able to get helped out right there on the spot putting aside other projects for a second that they were working on. John i believe his name was, was very honest and informative and told me all i needed was a flat and would be wasting money on new tires (thanks again John for the honesty) I was then helped by Matt who did a supreme job! Matt was fast and very knowledgeable. I asked if i could watch and be taught how to put a new tube on and i really thank Matt for his time to teach me how to do it. It felt like it was more of doing a good job educating me than just getting money for labor. Thanks again John and Matt for being awesome. Would highly recommend!!

The owner of this place is beyond accommodating. I was searching for some handles to attach to my stroller (I’m way too tall for any of them). He stopped what he was doing, realized they didn’t carry it, and proceeded to bring me downstairs to all of their used things and rummage around until he found exactly what I needed! He then gave it to me for 5 bucks! What a stand up guy! Besides that, he was so sweet with my 1 year old.Couldn’t ask for a better experience.

Great bunch of folks. The ones Ive dealt with have been extremely helpful and seem to be geared towards building the bike community, not moving inventory. Mostly use RRC for upkeep and maintenance purchases and to drain them of their sweet, sweet repair knowledge.Had a friend complain about slow service when I moved here about a year ago. Ive only ever waited about three minutes, but I had the guys full attention. They also went on a recent hiring binge, so this might be already addressed.

Best experience and worked around my needs with out me having to suggest it. Before stopping here I went to the Trek bike store so they could true my wheel. They said it wasnt salvageable so I came here. They checked it out and questioned if it was possible because it was really bad. They gave me a few options. A new wheel, true it as best possible, or they would check if they had a used wheel in the back. Im not an avid bike rider so the last two options were the ones I was hoping to ask for anyway. Its great when they try to accommodate instead of just selling new parts. on top of it I had accidentally parked in the back of there business were there was no parking, but I was allowed to stay there. which is great because I had my 2 kids and didnt want to park in the street with them.

Revolution Cycles provides ok service. I love doing maintenance on my beater of a mountain bike. They have provided many of the parts I need for the bike without delay. However several of their staff seem to be dismissive of me as a valuable customer, possibly because I wasnt riding a fancy fat bike.

My favorite bike shop in Madison. I ride a lot and purchase from bike shops at very least every other week. Revolution has become my favorite shop because everyone is more willing to help and give advice than any other shop in Madison. Expect snobbery from all the other shops in town, not from Revolution.

Great staff, friendly and interested in helping you. No snotty, condescending 20 somethings trying to make you feel stupid. These folks love bikes, and want to help you love yours.

Got new handlebar grips used and a wheel tuned for around $25. It was finished in the time of a beer. Great service and great deal!

Revolution Cycles is a very knowledgeable community oriented shop. I highly recommend it not only for bike repair and accessories but also to be apart of community bike events.

This bike shop has been my favorite since I took a womens bike mechanic course when I first moved to Madison. Though that class doesnt look like its offered anymore, they still have classes throughout the year so that you can learn how to fix your bike on your own--making biking more affordable and fun. There is a huge basement full of literally everything you could need for your bike, which is great for your wallet and the environment, and can make your bike really unique. I just scored some like-new bamboo fenders for a fraction of the cost had I bought them new. On multiple trips I have been talked down by the owner or another mechanic from a more expensive version of something to a more suitable or reliable cheaper option. As a student, I am very grateful for this. I stopped in specifically on a trip into town this past week and one of the mechanics took about a half hour out of his day to help us figure out what used fork would fit a bike that we only had a picture of. Ive also been to a film screening here back when I went to UW and it was a great venue for that, too. Only good things to say!

Excellent, knowledgeable, friendly and honest service!I was a little intimidated to go into an Eastside bike shop, but Im so glad I did!Bought an old bike on Craigs List, brought it in for a tune-up, staff checked it out right away & reported they could due a tuning & charge me but truly little needed to be done, it was in great shape! He jujjed some things free of charge and away I went. Highly recommended!

I had not been to revolution cycles before, but wanted to give them a chance based on my proximity to the store, its curb appeal, and what I had seen of their website. The time had come. I called to see if they had a minor part I needed, in a specific size. Sigh. The little girl who had better things to do than talk to me on the phone, said she didnt know for sure, maybe, and I could just bring my bike in for them to check it out....sigh.1. I told you what I needed, I dont need to bring my bike in for you to check out.2. Get some sort of inventory system and/or learn how to use it.3. I wanted to give you my money, busy or not, you cant check on that? Maybe offer to call me back? You know, attempt to establish a repeat customer...?Well, I went anyway, still wanting to give them a chance. I did not bring my bike. I entered...and waited. Waited. The little girl and someone way cooler than me in a v-neck t-shirt were enjoying a nice conversation about blah blah blah blah...hello? Hello? Then! I was finally asked if I needed something. Nope, I just walked into your retail establishment, stood here and stared at you for 10 minutes, not needing anything. Why do you ask?Look, I get it, not everyday runs smooth. Not every employee represents the business with the same vigor. This was one visit, one point of weakness...but it was my one visit, my first visit. What would your impression be?

I was previously unhappy with my service here, but the shop personally followed up with me and fixed all of the issues I had with their previous work and then some. Very friendly and reasonable staff.

Amazing service! Fast repairs, economical pricing and my bike rides perfectly now. Thanks Revolution Cycles

Although Im not in Wisconsin, I recently had the pleasure of doing business with this shop online. Their honesty and integrity really impressed me, and they went out of their way for me even long after the sale was done. Thanks to Amber and the crew!

Nothing but great experiences with this bike store, the helpful staff here, and their super friendly cat. Highly recommend.

Ongoing problems with a new bike build at Revolution Cycles. I am an avid biker and bike commuter of 10+ years. I went to have a year round commuter bike built. During the build process they were friendly, appeared deeply knowledgeable about the process, great to work with, and appeared sincere that they would make the bike work right and be there in ironing out and post-build issues. The bike fits me very well but has been plagued with three non-stop problems since initial delivery. These have been:1) Sloppy shifter that began progressively failing since 8 weeks since delivery.2) Failing internally geared rear hub (skips, misses gears, and makes grinding noises every 1-3 miles)3) Incessantly squealing brakes.I have had my bike back in their shop 5 times since purchasing it. Each time repairs have been minimized (e.g. I dont think your shifter is bad, well just swap the cable...) while the underlying components have continued to fail. Each time the work completion date has been missed with work often taking 2-3 times longer than planned.On the upside many of their staff have been pleasant and nice to talk with, on the downside I have a bike with wildly annoying brakes and largely non-operative drivetrain (broken shifter and rear hub). In hindsight it was clear that they were both inadequately experienced with integrating the components that they suggested nor do they have the business acumen to meet repair deadlines, communicate adequately with customers, or complete resolution of build issues.Update (1/1/15) Have been having several problems that were directly caused by their last service (last summer 2014).1) Loose hardware - one of the two brake hoods was installed with finger tight hardware rather than being torqued down. Nearly fell off my bike when the hood shifted suddenly about 30 minutes after picking it up from servicing. Fixed that at home.2) Poorly routed shift cable. A new cable was installed this summer in the hopes that this would fix the poor shifting. It made no difference, but it was installed so that it would catch water thrown off the front wheel and let it pool under the bottom bracket without any possibility for drainage. Missed this poor installation until biking to work in below freezing temperatures. I then had a single speed bike! What fun, a frozen cable.3) Brakes still squealed, ugh.Having been nearing done in by the last service visit (failure to tighten critical hardware), it was off to another bike shop. Replaced the cable with a sealed and appropriately routed unit and swapped out the front brake assembly. No more frozen shifter or squealing brakes!

Always great service even when I pop in for a quick adjustment - in and out and back on the road 👍🏻

Rad place to get your bike wrenched on.

I have purchased 2 bikes from Rev. and theyve done all my maintenance since they opened. As far as Im concerned, this is the only bike shop for me. Its owned and run by local enthusiasts and supports the whole biking lifestyle.

These guys are always very helpful when I come in and they really know their business. Im proud to support this local Madison bike shop.

Good selection of stuff reason able prices and friendly staff, however o wouldnt trust them to drill out a fork

These guys are awesome, reasonable prices and got me in a half hour before close to fix a broken valve core (ended up needing to replace the tube)

Always so friendly, and safety is their number one priority!

They are always so helpful!!

Great prices always helpful

These guys are my favorite shop in Madison. They treat me well.

Best bike shop in Madison