Excellent customer service. Brian Tolentino was efficient, knowledgeable and created a pleasant sales experience. I would recommend you ask for him by name if you are looking to buy a car for excellent service and a great deal.

Initially Vincent was very nice and thorough. We made it clear that we were just browsing and he offered his email for any and all questions. He seemed so responsive and kind in person. However, email communication quickly broke down after I began negotiating pricing options. I understand that right now this is a sellers market, but as we all know car salesmen arent exactly notorious for getting you a good deal and I would be remiss as a customer if I didnt at least try to negotiate a better price. Honestly, I didnt think he would even go for the price point I offered and that would have been fine with me as I didnt think the prices he offered were that bad. I also thought that this would be a good exercise in how he responds to working through the details of a transaction. Well unfortunately, his response was aggressive and suddenly extremely disinterested as though he felt we werent worth his time. I asked him if he would like to continue working with us and never heard back.To me this shows that he is sweet as pie until any challenges potentially arise. Then it becomes a disappearing act. Too bad really as we were closer with moving forward with Infiniti than any other car/dealership we visited.

I bought a car here last month and literally the day after I had to go to the service center because my tire was flat. Kevin was very thorough and helped me with everything. It was my first time going to a service center by myself and he made everything easier. He’s very helpful and friend and I appreciate him!

Customer service there is great! Very nice and decent staff there. I can recommend anyone to visit this location. Thanks for your outstanding service. I will definitely continue to use your location . See you next time.

I am a repeat customer and Infiniti of Lynbrook’s service department has always been good to me. Rico and Joe takes customer service to a whole new level. I took my car in for a steering Wheel plus horn issue. I got a courtesy ride home (driver is so courteous) while my car was being diagnosed. I was called the same day and given the diagnoses and offered a loaner as my car had to be in the shop for a while.I am a happy customer. Thank you guys!!

When I went to Infiniti of Lynbrook, I originally went just to look and get an idea of what they have to offer especially due to the very little selection of vehicles everywhere because of the pandemic. The gentleman I meet was Vincent and he was amazing. I explained to him what I was looking for and not trying to break the bank. He was gave me great options and let me test drive the choices, and I fell in love. With the help of Vincent and Oscar, I was able to leave that day with the car I wanted. If you want to have a great experience and get what you want these are the MEN you want to work with. I will be referring all my family and friends to deal with these men. Thank you so much again - FYI I love my Qx50 a whole lot.

Brian Tolentino was absolutely Awesome!! He’s professional, knowledgeable and kind. He made me feel safe and confident in my decision. I would definitely recommend him to anyone. Thank You Again. You Rock!!!

Every professional unlike ah ham some dealers in bayside area i wont mention who, anyways smooth process start to finish. Brian and sales manager Joe every helpful answered all my questions and the best of all made me feel comfortable. Will definitely be back when need be. Thanks!

Disappointed with my experience at Lynbrook Infiniti. To begin with getting a live agent on the phone was very challenging to make an appointment. I was dropping my car off for a simple oil change and to have my horn diagnosed. Upon arrival it took over 20 minutes for the check-in process. There was no courtesy vehicle available so the representative had to use his own personal vehicle to drop me off while my vehicle was being serviced. Approximately 2 hours later I receive a call from the sales department trying to have me trade in my vehicle. This was done before anyone even called to let me know if my vehicle had been diagnosed. I politely declined. Six hours later still no call back regarding my vehicle and to try to get the agent on the line was impossible. Finally after several attempts at 330 I was given the diagnoses and the cost to have my vehicle repaired. At this point I declined service and opted to pick up my vehicle and bring the car back at a future date. I was told a courtesy vehicle would pick me up at 430 in order for me to pick up my car. The courtesy car arrived half hour late. The staff was very apologetic upon my arrival however I still had an additional half hour wait before I was on my way. There was no sticker on my vehicle to let me know when to bring my car back for a oil change in addition when I pointed this out the one placed still had the wrong information. Not only was I late getting to work after picking up my vehicle I was not satisfied with my overall experience. The prices are expensive no weekend hours and not having my vehicle courtesy washed contributed to my overall dissatisfaction.

I had the pleasure of dealing with Kevin who appeared to be flustered by the overwhelming amount of people upon my arrival. However this did not stop Kevin from being attentive and very professional towards me. He patiently explained what services would be provided to me and entire team did it in a timely manner. I will definitely return to this location without hesitation for any assistance needed with my vehicle.

Rico was very helpful. I was previously told that I needed brakes. Rico ensured that they were inspected appropriately and discovered that a change was not necessary at this time. He facilitated my receipt of what I needed and not overcharging me! Thanks Rico!

Amazing service and wonderful people to deal with! Thank you for your guidance and expertise through the process!

The Team at Infiniti Lynbrook is a very professional group of individuals. I came in for a routine check up and had some concerns on my car. They understood my concerns, addressed them while explaining what the issues were that I noticed and how to address them. This was shown in terms of reality and costs. Great group of people there!

INFINITI OF LYNBROOK SERVICE CENTER163 Denton Ave LynbrookNew York 11563This service center has to be the worst I’ve ever experienced as far as customer service is concerned. Every time I come in I never get a greeting, everyone is face down on the computer and pick up the phone when you walk in. This time I waited 20min for someone to take my paperwork my last visit was close to 30min standing in front of them and they have no reaction it’s like your invisible until you speak up for assistance. I was told they will be right with me about 8min in then I kept waiting as usual. They are so slow on getting work done it’s unreal. They need a new crew out front or some real customer service training.

I am very satisfied how the staff at Infiniti of Lynbrook take care all my question and helped me to resolve all the question they have great Sales team Joe was outstanding very well knowledge and great listener I am very very happy with the service and Brian Talentino great sales person too guided me thru everything very nice people Infiniti lynbrook should be very happy to have these great person that represent the Dealer ship thank you

Fast reliable and very friendly customer service. I always have had a positive experience

On Friday June 25th, I made an appointment with Agent Vincent. On Saturday, June 26th, I arrived at the Linbrook store. Vincent was polite and patient with me. I am grateful to him for that. In the end, when I had almost made my choice, he suggested that I leave a $ 500 deposit. I doubted, as the car had defects that Vincent promised to fix. I asked him: What will happen to my deposit if I don’t like how the defects were fixed or I just refuse to buy? To which the agent replied that the store would write me his check of $ 500 instead of mine and everything would be fine. I asked again several times. Got the same answer. I wrote a check and left. Today, Monday 28 June, in the morning, I arrived at the store and said that I do not want to buy a car. Vincent gave me back my check, which had void written on it and said that I should call my bank and stop this check. I said I had to pay $ 30 for this. He replied that there were no other options. I called the bank and stopped the check, and the bank charged me $ 30 and my story went bad.Im sorry to talk about it, but I was deceived ... They promised one thing, but did something completely different, and I also paid money for it. My opinion of this store in Lynbrok has turned negative. And if someone asks me about this store, I cant recommend it.If your employees were well trained, the information would be correct. It wasnt me who wanted to stop the check. It was your worker who called me and told me to do it. And now you tell me about it. In your store I was not well informed and I had to make a mistake through no fault of my own. You are not working professionally. I have a negative opinion about your store. And your answer only added confidence in this. Because you still put all the blame on me.

Awesome Staff! The technician that worked on my car was precise at fixing my issue. The Manager Mr Raghu went as far as getting me a complimentary ride to my bank so I can save by using cash. I wouldn’t bring my Q70s to any place beside Infiniti of Lynbrook service.

Everytime I go into the Infiniti service dept in Lynbrook I always have such a great experience. The representatives are friendly, hard working individuals. Im pleased with the service I receive there.

I had a horrible experience with infinity of lynbrook. My wife went there to get service to her car. We have an extended warranty on the vehicle. The dealer couldn’t find the info in the system. So she left and they told her that they’ll call her back to setup an appointment. They never called. So we went to infinity of bayside where, not only did they find our contract but serviced the vehicle and we lived happily ever after. The end.

Great customer service. Especially John!! They explained everything clearly, didnt try to sell me services and finished everything same day as promised. I brought my car in with a whole bunch of warning lights on and a tune up and a reset had it working perfectly the next day.

I went to get my car serviced in Lynbrook and was helped by Rico. He was extremely professional and courtesy the entire process. he listened to all my questions and concerns and went over and beyond to help me. I will make sure to book each service with Rico, he is absolutely the embodiment of customer service.

This is unbelievable!!!! Where is there a back in October due to a leakage from the sunroof holes. It’s not even one year and the car is full of water as you can see the pic attached. I called and they said I have to pay for diagnostic and if they issue is not what the fixed. They will make you to pay for something or make excuses so I can pay for. Then I have to leave the car when the not sure how long. No loaner car as the always. The car has 17285 miles 2017 q50.

Service representative, John, was very thorough and helpful, gave me an honest response to my concerns as well as his feedback, and kept me up-to-date on the repairs being done to the vehicle

EditHow do I respond looks like for every bad review you give the same response with no contact information. How can you make it right if you dont leave any information. Sounds like a joke to me3 hours for an oil change and I had an appointment. There were 2 gentleman at the left side of desk I was only one on line. I dont think they were checking people in but they didnt even acknowledge me or give me any expectation on how long it will be before I was called to check in. Also I noticed the interaction amongst the two men at the left side of counter and the people who were outside servicing the vehicle was poor and did not look very willing to help or cared at all. They really didnt look like they wanted to be there or cared about their job. Does not look like a very high morale over there.. Terrible service. The older gentleman who eventually checked me in was very courteous and respectful.I will not return or recommend to anyone at this timeEditHow do I respond looks like for every bad review you give the same response with no contact information. How can you make it right if you dont leave any information. Sounds like a joke to me

The service was great like always, never had a problem. The service advisor Wilson Bermudez was also great with my car needs, very professional. Would go the this service location again and highly recommend to deal with Wilson.

Kevin at the Lynbrook location (denton avenue) was absolutely the best! I couldn’t ask for better customer service. He kept me updated on my vehicle and even sent me pictures of what needed to be done so I see for myself. I’m not sure if he is the one who fixed my car but my baby is back to new and feeling amazing. I am an overly satisfied customer! Infiniti of Lynbrook is the place to go! You won’t be disappointed!From Monique and Terrence

Very professional & quick

Anil is knowledgeable and helpful.

Infiniti Lynbrook service department is top class and very professional. Wilson and the technician was very helpful and honest on the service that needed to be be done on my q50. You have a customer for life !! Thank you very much!!!

Kevin was great he really worked with me and was able to figure out what was wrong with my car and scheduled an appointment to get my car fixed and made sure I had a loaner so I could continue working. This is why I go to Lynbrook Infiniti because you employ Kevin!!

My very first time going to Lynbrook Infiniti and I was quite impressed. The gentleman who assisted me was great!!. He explained everything to me thoroughly, very very polite, respectful and showed he cared. Highly recommended.

Service was great, beyond expectation . People professional and courteous .

Rico is one of the best service advisors there is. He is also one of the original ones. I seen so many come and go but he stays and still gives outstanding service to each of his clients. I’m usually in and out and he explains everything that was done to my car and tells me what I need to have done next. He scheduled my appointments for me with ease. He is the reason why I keep coming back to lynbrook Infiniti. Thank you for a job well done!

We came here to look at car that was posted on Cars.com. Upon calling they assured the vehicle was available for a test drive. Upon arriving they advised that the vehicle was sold and tried to sell me a different car. Upon arrival they also added 2k to the price of the cars.com advertised price even though they assured me they would honor it over the phone.We liked the other car and we started negotiating. upon agreeing on a price i asked for a full price total upon which he once again assured me that there were no additional fees. Upon closing and buying the car they added a 2k optional fee which we never agreed too.DO NOT TRUST THIS DEALERSHIP OR BAYSIDE INFINITIVincent was the salesman.

I got my car serviced and John helped me out. Ive been an Infiniti owner/leaser for 16 years and him and Rico do a fine job. I got a good amount done to the car and it cost quite a few bucks but everything seems to have been done well and the car feels good. My only disappointment is the small details. My car wasnt washed like it usually is. The battery in my smart key wasnt changed and one of my tire valve caps was missing. Not the end of the world but those things make a big difference.

Drop off and pick up were speedy and easy. Rico was great! They took care of the recall and a problem with my battery I wasn’t aware of. Thanks Rico!

I went in for my regular oil change and a couple of minor issues that needed attention, I left happier than when I came in. I got my oil change and the issues resolved.Thanks a lot guys.

So I bought a car on Saturday and I couldn’t be happier! Alexander, joe & Russ where so helpful answered every question I had, got me in the exact car I wanted and made sure I was 100% happy!! This is the BEST Infiniti dealership on the island I highly recommend!!

Very BAD experience.

Wilson and Joe did a great Job addressing all of the issues with the car.would definitely go back again

I was told by Infiniti Financial that I could return my lease to any dealer -- this is the nearest one. I called in and spoke to someone in sales who had the authority to take the car in -- but rather than follow corporate policy of accepting lease returns, he cherry picked to see if the car would be a good fit to sell on his lot and then told me hes not interested. Get that -- an Infiniti dealer not interested in processing my lease return. I then had Infiniti Financial call (and of course they logged a complaint), but he held firm to his stance of not accepting a lease return (in spite of the fact that it is corporate policy). Let this serve as a microcosm of the treatment you are to expect from INFINITI of Lynbrook.

Quick and courteous professional service. First time servicing my Infiniti at lynbrook and I will be a loyal customer moving forward. Wilson (service advisor) was phenomenal, he took care of all my questions and concerns promptly. No BS!! He was able to apply multiple discounts on all of my services due to coupons posted on the Infinitioflynbrook.com site. I’m very happy with their service department. Will definitely recommend getting your vehicle serviced here.

Staff works very efficiently, I have leased and bought a vehicle here and both times I was there less than an hour. They also provided me the best rates compared to other dealerships and banks.

I want to say thank you to infinity of lynbrook for a pleasant dealer experience .my salesperson Vinny was great to work with.if I purchase another vehicle infinity of lynbrook will be my first choice

Wilson Bermudez is a truly an exceptional Service Advisor- who embodies excellent customer service skills and exercises his expertise of the Infiniti brand to take of his customers !!!!! Thank you Wilson !!!!Infiniti please understand you have a exceptional employee in Wilson Bermudez !!!

I took my car for oil change and servicing. I was checked in by Eric. The process was very smooth and while I waited in the waiting area, Eric took the time to update me on the status of my car. Wonderful service. A great customer service rep like Eric is a great asset to this company. A pleasant customer service encounter is a priority for me regardless of where I go. Additionally I didn’t wait too long to get my car serviced. My only complaint with this place and NOT a fault of the employees is that I was charged a service fee to use my credit card. This is despicable.

Great customer service, super friendly staff, ask for Rico hes the best!!

Great customer service

Great experience like always with the guys from Infiniti Lynbrook. My car was done real quick and without any problem

Staff was extremely professional and explained the process thoroughly!

EXCELLENT AND PROMPT SERVICE

Eddie, Joe, and Riju are awesome very professional. made me feel really comfortable. Totally recommend LynbrookInfiniti for your next purchase

Irving “”Rico” Organo was very knowledgeable about my experience and was able to assist me with care. I felt at ease and confident through my experience. He was well trained. Thank you Infiniti.

Waiting in line for 45 minutes to check in with service reps is completely unacceptable.

Excellent service from the advisor Kevin

Absolutely the worst infiniti dealer i have ever had the displeasure of dealing with. This place gives you the run around and is purely financially driven. They could care less about the consumer, rapport or purchase history. I had one guy tell me to come down to the dealership and drop off my infiniti and I would be absolved of my final 2 payments due to covid and the low mileage on my vehicle. hence it was eligible for an early turn in [2 final remaining payments - over 6k miles left to drive. I believe his name was, after driving over 35 miles to the dealership I had the pleasure of speaking to Joe whom informed me the vehicle wasnt eligible for a early trade/turn in regardless of being under milage. *the buyback price for the car was simply too high he stated * this was basically a slap in the face considering i referred 3 different individuals to that specific dealership and they ended up buying cars based on my recommendation. I basically wasted my time traveling there, with an infant also I may add . 1 month away from that final payoff I would never spend my money with infiniti of lynbrook. Go elsewhere.

Horrible customer service. Put money down on a car and had unfortunate circumstances and couldnt purchase. Was told money put down is refundable. Its been over a month and whenever I call all they say is, itll be ready next week with no real time table. I want my money back!

I can only speak on my experience with Dave. He is always transparent and very direct with me. I genuinely enjoy the experience when he is working and I know my car is being taken good care of. Its a little pricey but thats the cost of driving a luxurious vehicle.

If I can give zero stars..I would. Hands down the worst service experience I’ve had at any dealership. They will give you the run around and do anything not to reimburse your money. Stay away from Lynbrook Infiniti. I’ll never lease a vehicle from them again just so that I don’t have to go to their service center.

My servicemen joe was not professional to me this was the rushed customer service I ever receive at this service site I miss Nancy she Is the person that use take care of me when I go in for service for my car she Make sure that everything that I needs get done on my car An time Also my car is clean and wash this is customer service to me.

I have been leasing cars through Infiniti of Lynbrook for ten years now. The team has gotten better and better every time and the experience has gotten easier. Working with them has been easy and I love Infiniti’s!

I had a 2pm appointment and they took my car a little early. The waiting room is clean, comfortable and has good coffee. My service advisor David kept me informed of the progress while I waited and didn’t flinch when I added one more thing to the to-do list. The staff even invited the customers to share the birthday cake. All in all, a pleasant wait and the car was clean and ready to go as promised.

Omg!!!!Finally I got my first car and it’s Infiniti Q60. Thank you Infiniti of Lynbrook and special thanks to Rameez Shaikh for getting me the best car with best deal and all the possible benefits. Guys must visit this showroom before going anywhere for buying a car.

Great job and my service coordinator Rico was fantastic thru it all

Ive owned many different Infinitis, the service department has always taken care of my cars. They are very prompt and the customer service is always excellent.

John Hart is always a pleasure to work with. Always kind and professional.

Great Service, Service Rep Rico always making it pleasant and easy visit.

The gentleman at the counter that helped was the man! Wouldn’t let me leave until I was 100% satisfied with the work done. I live in Brooklyn and drove to Long Island because it was a faster appointment. It was well worth it. I recommend this service station.

Rico handled my transaction and did a exceptional job. He was attentive to my needs as it pertained to getting my car serviced and ensure it was safe! Given the 4% credit card device charge, I got a ride to the bank to pay for my service and all. I truly felt like a valuable customer.I would say that they could’ve done a better job with washing the car.

Very impressed with the experience. Had never been to this dealership before and was there for a flat tire. I came ready for an argument expecting to be sold parts I didn’t need. Not only was I talked out of what I didn’t need but when I suggested I would take an Uber to my office to wait for the car they informed me that they had a driver available to drop me off AND pick me up later when the car was ready. Overall very pleased with the experience (if you are going to get a flat tire).

Had one of the best car shopping experiences at Infiniti of Lynbrook. Staff very friendly and professional. Just ask for Vencent he is great.

I would highly recommend this dealer. We worked with Isa and he was a pleasure to work with, very knowledgeable and made our car buying experience the best we’ve ever had. They made buying a car easy and their customer service is top notch.

Wouldnt take our car anywhere else. Rico is amazing and extremely helpful. Facility is clean and comfortable.

Pleasant and professional staff. Clean environment. Quick and efficient service. Thanks for keeping my “Justice” in great shape.

I would like to complain about the service here because of how unfairly my husband was treated by one of the workers. Although he was waiting there longer for service, than two other people, the worker insisted to help them out first. It’s completely unfair for Asians like my husband, who get treated like this by the worker. If I were there, I would have already talked to the supervisor about this unfair situation, and never go there again. I do not recommend anyone to go here.

I love my car and the deals I got. Not much of a chance to build a relationship since they change employees often. The service department does get 5 stars though.

This is our third or fourth vehicle that we have purchased/leased through Infiniti. I always find working with their service department, especially John, is a wonderful and organized experience. John is a great communicator and always gets back to me and lets me know what’s happening and what to expect. What a great company and what a great car! The Lynbrook location is especially good!Thumbs up to the service department!

The gentlemen of the service center were very helpful and assisted me without hesitation. I would absolutely go back for my next service

David is the best! So helpful and so honest. Always appreciate his professionalism and patience. Overall this service center is great! Everyone is really helpful and has superb customer service skills.

I truly felt as if Lynbrook wanted my business. They were forthcoming, patient and kept me informed every step of the way. VERY happy with my choice!

This service department is by far the best when it comes to your vehicles maintenance. Dont believe me? Ask for John Hart. John will explain what maintenance is being performed during intervals, will give you an accurate wait times, and is very friendly. I trust John and his team at Infiniti of Lynbrook.

After visiting many dealerships where everyone promised to deliver and satisfy your needs, I can truly say that this placed did that and above. I didn’t feel that they took advantage of a lady looking for a car on her own but they guided me for my benefit . Thank you all !!!

The customer service was top notch. The sales rep Isa Garcia is an awesome person. He was able to work with my budget & gave me a great deal on my car. Now Im a proud owner of a new car (first owner).

I want to say London was very respectful very patient. He took good care of me helped choose the right car. He is worth recommending to for great services and to pick out a car. He called to check on me because I was in an accident but to also make sure also that the car that I wanted that I like that LYNBROOK still was holding it for me and that I was in best care also with the company it’s self INFINTI. He gave the proper customer service overall and very friendly and understanding on all levels. Thanks you.

My experience so far has been excellent. They treated me with so much respect and kindness an amazing experience. This is the best care dealer will recommend to any and everyone I know loved it.. brought a car thanks Infiniti..

How can I start the service advisor was great. The service manager on the other hand makes no sense I explain to them that Ive been having problems with the front end of my car noise and rattling. Service manager ask me how many miles do your car have I stated 54000 he stated thats all 54000 wear and tear on your car. I then told him my cars hardly Driven and is garage kept. They eventually took my car in check it out and said it was the tension rod. Got the car back still making the same noise And now I have to bring it back to service.

Great Sales team and the financial support

Today my husband and I purchased our second vehicle from this location. Our expierence was great from the start. I first spoke with Oscar who scheduled an appointment with Keston. We knew exactly what we wanted before we arrived to the location. We looked at a couple of vehicles and Keston was very patient professional and honest with us. He was knowledgeably about the vehicle and was able to show us all the features. We returned today in order to finish the purchase. We spoke with Martin in finance and he went through everything and answered any questions we had. Joe was also able to help with some minor details. The staff here is very professional this is our second vehicle at this location and we will continue to do business here.Update: Today about 5 days after I purchased the car I received a call from Keston to follow up and he said Martin needed to speak with me. They informed me that they went above and beyond and was able to lower my payment. When I left the office Martin told me he would follow up with the bank to see if he could reduce my payments. Today he confirmed that he was able to do so. Thank you for all your extra efforts and providing excellent customer service.

My service advisor Brian is great! I went to INFINITI to get a drive belt replacement. The service was fairly quick and Brian kept me updated to let me know when my car was done. I was even shuttled to McDonald’s because my kids were hungry. The service was great. I do recommend INFINITI of Lynbrook.

I have noting but positive things to say about my car buying experience. From the time I walked in till the time i got in my new car it’s was painless. I not only did feel welcomed but i wasn’t pressured at all. The entire staff is very nice. I’m glad to be apart of the Infiniti Lynbrook family.

Great serv, friendly, helpful, knowledgeable..

Had a excellent experience from the moment we pulled in driveway. A Sales man Named London work with us and was very patient with us. Also called us and kept us up to date with everything

Everybody was respectful and didnt try to force any unnecessary repairs on me. Only thing was that I had to make a second trip because an error that was made during the initial repairs. Though they corrected the issue with no problem and was very understanding. I would recommend this location to any other Infiniti owners if they ever need to get their car serviced or recalls repaired.

This was my first time here, I usually go to another location.I wasnt at all unhappy with my experience here. Great service, the staff are very polite and attentive they make you feel at ease. The place is very clean and there are complementary refreshments available if youre hungry or thirsty. They let me know that my inspection was due and performed it for me. They were amazing!I would highly recommend Infiniti of Lynbrook to any family or friends.

Infinity of Lynbrook service is wonderful!They are attentive, professional, and a pleasure to deal with. I wouldn’t take my vehicle anywhere else for service.From the time you walk in they greet you and address your problem immediately. I have been dealing with John Hart for quite a long time. He has never let me down. He calls to keep me abreast of the status of the repair to make sure that I don’t have to sit and wait for an extended period of time. Neil made sure there was a loaner vehicle available for me so that I didn’t have to be without a vehicle.I commend Lynbrook Infinity for employing staff that always puts the customers first.

Very good experience sales men and women very helpful, but only thing there was no flexibility in price, holding the prices too high, not able to come to an agreeable fair price . Lexus has very nice cars and trucks . Being that we are living in this time of uncertainity they should look to sell there cars faster, salesman said that there was a shortage of cars, I looked around the lot is over flowing with cars, did not understand the logic of the salesman . He was not pushing too hard in a way he said he os waiting for the buyer thats able to pay the most money, this was Marc a Sales manager ????

Very good service and clean facility. However, they established a new policy where they charge 4% more to pay by credit card. This was not explained to me when I made the appointment or when I checked in. I would have brought a check.

Eric, the Service Representative was FANTASTIC. He took time to answer my questions, provided updates on the servicing and made sure I was comfortable while I waited for my car. Eric went above and beyond.

Brian was amazing and very professional. He took care of me from the minute I walked in and through every step of the way till I was leaving. He made sure my car was clean and washed when I was leaving. Very professional and very courteous!