They had My car for months and hundreds of miles on it. After many months 3 times back in the shop and $10,000 later my car still doesnt run right. They try to charge me 3 or $4000 everytime I take it back. At this point if I spend anymore money its goin to be on an attorney.
I have a Land Rover and called this shop to see if they would be able to perform a certain service on my vehicle. The receptionist lady answered with “why would you buy this car, you’re in for a world of problems, did you get a warranty” I had to stop her and tell her I’m just looking for an answer to my question. She answered and that was it. But now it made me not want to even go to this shop and just make a trip out of town if needed. I didn’t ask for life advice or her non professional opinion on my vehicle. Should be thanking me for possibly bringing them in more money 😅
Seemed like a nice guy but doesnt do what I need done
Nick and Brian KNOW what they are doing; plus, Nick took the time to explain all the INS and outs if what was going on with my Mercedes Benz. Oh, cant leave out Linda...she rocks, too!
I had a severe electrical issue with a eos and they took great care of me!!
Brian and his crew are first rate people and mechanics. I had some work done on my 20 year old Mercedes and couldnt be happier with the results. Brian will treat you fairly and honestly.
Amazing service! Above and beyond expectations. Knowledgeable, and more importantly, they take the time to explain issues in layman’s terms. Nice to have somebody locally who can do Land Rover service. Have already referred 2 friends. Hope to see this business flourish and expand. Will definitely return for needs in the future!
Its always good to work with a pro like Nick
Wife went in to ask why the brake pads they installed didnt last 2 years and she got attitude from one of the mechanics and the lady behind the counter ask if she was using it to deliver tamales. Dont know why that would matter and she isnt even Mexican, shes Asian.
This shop knows their cars and even stood in blowing snow to help their customers. It was much appreciated!
Live in Midland and drive up to get our oil changes, etc for various Porsche cars. Great service and value. Will be back, thanks.
Happy birthday Nick sorry the bid was a bit excessive but reasonable
Absolutely the best. Completely upfront about repairs, costs and timeline, and did not disappoint on any front. Brian and his team will be the only shop I will take my Mercedes GL450.
Took care of my 2006 BMW 530i, told me price and work needed and, (surprise) that was the amount on invoice!Nice!
Mr. Spallholz has been our Mercedes mechanic for several years. I have always found him to be thorough, honest, and accurate in his work. His prices have always been fair. His office staff communicates really well.Once, he told me some linkage was worn out, which was not why I had brought the van in. Being a sceptic of the ‘upsell’, I reluctantly agreed to have it fixed. After the repair, the van drove MUCH better. My point is that He seems very honest in the work he recommends.I highly recommend these folks.
It was clean and nice
Excellent customer service and an overall great experience!
Brian,Nick & Faith are excellent to deal with it. Very friendly & they know their stuff.
Labor quote was fair, but I didn’t get a good vibe from this place. They quoted me $150 for 5 gallons of coolant, assuming I didn’t realize that the coolant is concentrate and supposed to be diluted. They also tried to tell me I may need a new engine mount, which I find to be highly unlikely.