I have called them many many times to get them to come for measuring for a replacing a store front project! It is 3 months and at least 4 different times that I called them, and they haven’t even bother to call back once and acknowledge anything, or just say we don’t have time to do your project! I hope another company with better customer service opens up in Lubbock soon!

Wonderful experience! The guys were so professional and very nice. Did an awesome job, as well. Would definitely recommend and will use again!!

Great reliable service! They did an amazing job in a timely manner and for a great price! Highly recommend!

Amazing customer service! Highly reccomend this company for all of your glass needs!

All around professional. Best prices and best service!

Very disappointing we had hail damage and want to replace all the window with a better insulating product Horizon Glass was recommended we did not know if we should replace the entire window and frame or just panels, The tech came out i explained the problem with both heat and cold, he told me the panels would make a huge difference. It took 5 trips over 2 months to get the job done the installers kept breaking the panels or did not have the supples. A trail trash, and broken glass were left through out the yard after each visit. Once complete i immediately noticed it was considerably colder and drafter. I went by to pay my bill and the receptionist informed me the windows installed would not help with cold. How could she know this and the sales person not? She assured me the owner would contact me, no contact has been made. Overall poor service, no follow up, and product was extremely disappointing.

Very helpful and got exactly what I needed!

Fast and accurate

Great service

Installers are hateful and rude.