Had an accident back around July. We went here to get an estimate and take pics. Were told that they would order the parts and call. No one called. I called and they gave me an appointment for September 8 and said the part would be in. Called today to find out that the part was not ordered, the guy taking care of the claim was fired, and no one ever thought to call us at all. Will never use or try to used again.

Isaac is one of the most professional people i have ever met.My car looks brand new cant even tell they worked on it. Highly recommend

Crystal was very helpful. I had a wreck out of state, and was not able to do anything in person while my vehicle was in their care. The car ended up being totaled, but Gerber offered to send me my state park passes from my windshield and were very helpful and friendly during the entire process.

Very professional, quick & very helpful. Monica was wonderful!

Have not seen the work yet however the time has been significant. 3 weeks or more to replace a quarter panel and rear bumper. If the work is as good as quality as the time we could be in for a lot of rework.

They said they would give me estimate on vehicle repairs, but they never did

So Id like to add to my 1 star review. As I had mentioned before I went there to get any remaining belongings. I had to wait 41 minutes after they had confused my Honda with another Honda. Bottom line both Gerber and Geico have changed their story of fixing my car or having it totaled a number of times. On top of 1,000 unexplained charges. Something stinks

Wow! This place REALLY took care of me. After the hail storm in May of 2018 my car was really beat up. They got me in quick and happily worked with my timeline requests. Once everything was finished my vehicle was in better condition than before the storm. Big shoutout to Charles and Danika at the Slide Location for their excellent customer service.

Very informed staff and they are eager to help

Great manager and really nice staff! They do great work and are genuinely nice people. They care about the job they do and it shows! Thanks Paceline

Awesome paint work. The best in Lubbock

Great service

Ahead of schedule with more work than expected completed. Super happy customer.

These folks are the best in the business with not only there autobody abilities but more importantly their phenomenal customer serve. Class act!

Great customer service!

Amazing service

Superbalicious