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Stansfield Tire Center, Inc.
402 Chelmsford St, Lowell, MA 01851, United States
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Stansfield Tire Center, Inc.
Comments
De
Review №1

They were recommended by a reputable organization. Excellent service, felt like a hman being and not a number. Excellent cost for work completed. Would definitely go for my snow tire change over.

Ja
Review №2

Its always a pleasure to visit Stansfield Tire. I have know this family owned business for years and the service is beyond expectations. Most appreciative . . Thank you.

Ea
Review №3

Great service, Stansfield is essential to keeping our work vans safe on the road regardless of winter or summer. We can always depend on this company to get the work done efficiently and on time.

Ja
Review №4

Quality service at a good price, professional and polite service.

Ad
Review №5

Very friendly staff had a tire changed in no time.

fr
Review №6

Have worked with these guys for years and they’re great. It’s a family owned business that doesn’t try to “up sell” you when you go in.Honest and dependable shop. I’ve steered all my friends and family their way and everyone feels the same way.Highly recommended!

Jo
Review №7

Mr. Stansfield is a gentleman. It’s nice to see small businesses thriving off of honesty, integrity and providing quality services. When I was in the shop waiting for my tires to be rotated a very young man came in and immediately addressed the owner with a measure of respect - it immediately made me feel like this is someone of consequence within the community or at the very least, the local industry.I support small business and that is why I happy to drive from Acton (15-20 miles) to get my tire needs supplied at Stansfield Tires.

Bo
Review №8

I have gone there for years. You will never find a more honest and fairer place. Eric and John have become not only my go to mechanics, but friends. You will never go wrong.

Sc
Review №9

I like going to a place that treats you right. The employees at Stansfield go out of their way to make sure you get a great deal. 99 percent of the customers are repeats...think about that!!!

ch
Review №10

Had appointment and still didnt get done basic reason i was there and said go somewhere else

Je
Review №11

Came here to get my tires changed and oil changed and when I got my car back, my car dashboard screen (which usually tells me when I need an oil change/the temperature outside etc.) was blank. I brought my car back to explain to them that this happened RIGHT when I got my car back from them and they had no interest in helping.

Je
Review №12

Had my wife bring my Jeep Cherokee here to do an alignment. Fast and good service!! Alignment is now strait! Do not go to Monro Mufflers up the street they do not know how to do an alignment since they are the ones who half ass the job last alignment. I recommend Stansfield Tire Center INC.

Bl
Review №13

Great service!

To
Review №14

I came in with a nail in my tire. I specifically said I had 21” wheels and if they were capable of the job. I also stressed that the wheels were new and had only a couple hundred miles on them. I thought they would understand that I cared about them with saying that.I get my car back with scrapes and scratches and a gash that has removed the finish from the the well.The owners reaponse “you’ll get more scratches in time” and he walked away. Very unprofessional, I will never go there again and thanks for destroying my brand new rim and not doing a thing to correct this.I wouldGive 0 stars if possible.

Ti
Review №15

Place is very very bad, careless workers, they offered no insurance for my tired, they tampered with my car so they can have more business, the owners don’t tell you the things you should know ahead of time. They are a hands down. I’ve been there a few times to get my tires changed, at first I thought it was legit, but after my car has been there the first time, it has not driven the same. One of the workers accidentally scratched the bottom of my car and laughed about it. I wanna let everyone know that they are no good. Over priced on everything. Do not go here people.

Ba
Review №16

How quickly I was reminded of this experience as I had forgotten due to a brain injury and returned for service. They were so unhappy with this review that they claim I didnt pay them for my last visit which is completely untrue. I was in fact short $10 dollars because they say I owed them for lugnuts that broke when they took them off though how do I know that was my reposibility? what if it was theyre fault they broke?. And why do I suddenly not have warranty on the 4 tires I bought from them? Regardless I intended on paying them their $10 bucks I just forgot but I dont think I should have to pay for that anyway but either way besides that issue they were 100% rude and I very quickly was reminded of how bad my experience was and dont think I will forget again. Oh they didnt like their review and make it very clear that they wanted nothing to do with me but the feeling is mutual. I think its wonderful how buisnesses treat their customers these days. I will never return to this place of business again. They caused me to miss 2 hours of work through my busiest time simply because they assumed that I wanted services done when in fact I stopped in to inquire about what services I needed done and what the cost would be so that I can make an appointment if necessary because I did not have time to wait but when I arrived there and asked if they could look at it to determine whether I needed repairs, the gentleman told me to give the key to him and have a seat I asked if the wait was long to which he replied oh no this is a good time its been over a two-hour wait for the last 2 months but you came at a really good time its been slow so I sat down and waited to hear back about the status of my repairs. Apparently it wasnt a good time for An hour later I tell them I need to leave because Im late getting back to work to which he replied that I could not leave because my car was in pieces so I asked him why was my car in pieces but I had not approved any services yet to which he replied well its usually cut and dry when a customer comes in with a tire repair generally they want it repaired which was not my plan not if I had to wait over an hour but I was not given that choice thats right the choice was takrn away from me because there was no communication I say another hour and finally they came with a screw they took out and said the repair was done that my tires were under warranty so there was no charge for that but that I need to pay $30 for replacing lugnuts that broke when taking them off. How is that my problem? Anyway.. so Im left in an uncomfortable position having to return with the rest of the payment since I only had $20 on me. dont get me wrong theyre nice but being nice and being efficient are two totally separate issues and I dont think it was fair that they assumed what I was going to want before checking with me not very professional in my opinion and the fact that I had to lose out two hours worth of work today when I really needed it Im not happy with that at all and I had no control over it I couldnt even leave. I have bills to pay and die to their assumptions Ive lost over $80 in pay to a single mom on disability that is a lot. Thanks Stanford tires

Mi
Review №17

On 1/6/18 my wife went to store and came back with rear wheel bad flat tire. I can not fill up the air. I took the the wheel off and inspect. No damage on tire or the rim and no holds or nail. So took to Stansfield Tire in Lowell, ma. I told front desk rep. And he told me right away, that no good since your wife drive with flat tire. I told him to have tech. Look at it first. 1h30min and he told me like he told me early. I asked him, to take my spare tire off and put on my rim the one that have flat tire. He said, no need you need to buy new tire and would be $240 and will be here on Monday. I took my flat tire back home. Went on YouTube how to put air in a flat tire. So, i took small insert inside valve out and blow the air in, the tire pup up against the rim and tight the insert valve back in and pump air in and it work. I save $240 and learned a new trick. Whats a dishonest business? Dont go to this Stansfield Tire.

Am
Review №18

Awesome service, friendly people. I needed a new tire for my car to pass inspection - I called them up, they had the tire I needed so I drove over the same day and they got it replaced for me and the price was right! We also use them for tire repairs/replacement on our fleet of dump trucks for our small business. Very happy!

Am
Review №19

Your car(s) are in great hands with these guys. They do the work on time, do it VERY well, all while being 100% honest. If you are in the greater Lowell area, you have absolutely no reason to go anywhere else.

Ti
Review №20

I have a fleet of vehicles and Eric and his team always take great care of us. I now bring in my personal vehicles as well. Theres no need to go elsewhere. These guys are a no nonsense small business that does a nice job for their customers.

da
Review №21

Hit curb during snowstorm and blew front tire. Tires were old so decided to replace all 4. When car was on lift, Eric called and said that my rear tires were in good shape and did not need to be replaced., So I only did the Fronts. Saved the cost of 2 new tires.Not over selling is the definition of excellent service!

To
Review №22

Good service quick and consistent.

St
Review №23

To the guy who has been in the business for 30 years and doesn’t know how to read tire sizes. Here you go:The letter(s) preceding the tire size indicates the tire type. The first number indicates the tire width in millimeters. The next number (usually after a /) is the aspect ratio � the ratio of height to width. The next letter(s) indicate some information about the construction or performance of the tire. The last numbers indicate the diameter of wheel (in inches) the tire fits. Example: P205/60R15-----(P) indicates a passenger tire, (205) indicates width of tire in millimeters, (60) indicates ratio of height to width. (R) Indicates that the tire is a radial tire. (15) Indicates diameter of wheel in inches..These guys are a joke, find another tire shop!

Lo
Review №24

They are the best.

Je
Review №25

Ive been getting my tires at Stansfield for over 30 years. I am always pleased with the work and the way I am treated as a valued customer. I recommend them highly.

Ke
Review №26

ALWAYS GREAT SERVICE AND QUALITY WORK!

AL
Review №27

I fixed my semi truck tire and was very satisfied. Service could had improved if more communication was offered such as how much of psi I usually air up with etc... but over all it was good.I recommend it

Ma
Review №28

They repaired a flat tire for me. Did a great job. Internal patch and rebalanced tire.

Ja
Review №29

Great service, reasonable prices

Be
Review №30

Ive been using Stansfield tire for years and cant recommend them enough. Theyve told me when work DOESNT need to be done, and are always upfront about things that will need looking at in 6 months. Friendly folks and very honest.

ta
Review №31

Staff is rude. You walk in and they dont even acknowledge your presence.they do the patch job and then tell you it may not hold, should not you tell a customer that before you go ahead and complete the job?

An
Review №32

I went to Stansfield for a new tire and they were both incredibly welcoming and helpful. Their prices fair and the staff is a pleasure to deal with.

Da
Review №33

I had the opportunity to Deal with Eric this morning on a tire issue and he was very prompt and professional. I look forward to more business with Stansfield Tire in the future.

al
Review №34

Loved the staff, and then saw me as soon as possible to help get me back on the road!

Jo
Review №35

Friendly fast service. Great pricing!

Ge
Review №36

Very helpful, I highly recommend them.I have done business with them for years.

ke
Review №37

Good tires, prices and staff

Dr
Review №38

Im here right now and man they saved me alot of money honestly I really recomend this place to anyone who has issues with there car

Fr
Review №39

Eric and the rest of the staff are knowledgeable and friendly. Ive been buying tires here for more than 10 years and Ive always had a good experience.

Jo
Review №40

Great atmosphere at this place it has a mom and pop feel to it where they actually remember your name and what kind of car you drive and they provide honest work

je
Review №41

All my lug nuts got stripped after using their service, I believe its because they used the gun before threading the nut. find another place to service your tire needs.

Ch
Review №42

Not happy

ja
Review №43

Call for a tire and a guy said call back and hung up on me. Seriously?

To
Review №44

Very good customer service

mi
Review №45

Great people, great service, reliable, and honest

an
Review №46

I can only speak on the commercial side I went in to have them remove a screw from a commercial truck tire and plug it....after 2 hrs the aluminum rim damaged and tire mounted in the wrong direction I pointed it out to them they said all we can do is apologize for the damage sure thats going to repair a $600 rim never again Ill stick with stratham tire.

Information
2 Photos
46 Comments
4 Rating
  • Address:402 Chelmsford St, Lowell, MA 01851, United States
  • Site:http://stansfieldtirecenter.com/
  • Phone:+1 978-452-9000
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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