user
Advance Auto Parts
1190 Bridge St, Lowell, MA 01850, United States
Appearance
Advance Auto Parts
Comments
V
Review №1

Went to buy a new car battery to replace my old one. Outstanding customer service, the sales associate helped me pick the right battery and installed it on the spot. Not only did he install the new battery he went the extra mile and cleaned out some of the corroded parts around the battery. Sadly I forgot to ask him his name, but again really outstanding customer service! This location is also really easy to find and theres always lots of parking.

Li
Review №2

Sarah services was excellent shes the best commercial person on brigde st.Thanks for helping me

Br
Review №3

Usually have what you need. Its usually a good toss up between here auto zone and o reileys

Ha
Review №4

Everyone is very nice, the woman in there I didn’t catch her name was especially helpful! Thank you guys!

Wa
Review №5

Great people. Great business. I love the “same day delivery” option. It really helps

Vi
Review №6

Great people, and found what l was looking for .....😊😊😊😊

Ja
Review №7

Great customer service when I was looking for oil for my motorcycle

Ju
Review №8

Very helpful and friendly 👍

Em
Review №9

Joni was very helpful and knows the store in and out! I trust him with my car and parts!

Th
Review №10

MAKE SURE TO TAKE PICTURE OF THE SALE PRICE!! They are usually a good store until one of them messes up what Brand is on sale. They will switch out the sales tag saying Mobile 1 gear oil is Price Cut to $9.99 or what ever it is.To the brand that is the actual one they want to be on sale. Even after the first employee went back to make sure there was actully a Price Cut on the Mobile 1 gear oil I wanted due to the deal. He read the Price Cut tag and agreeded it says its on sale but says let me have another employee check. Well that employee goes an takes off the sale tag brings up one saying a completly different brand and says oh you must have meant to grab the carquest brand thats what the Price Cut tag says I used to like this store for little things but will not use them after that. If they will do that whats next selling you a bottle of premium something but is really only the premium label on the economy product? I will go to General Auto on haverhill st in lawerence for everything from now on! I highly suggest you all will to! Best part about General is they are a Mom & Pop shop👍

Wa
Review №11

Friendly service very helpful.

E
Review №12

The crew here has always been real cool. Ive never had a problem with anybody. Great service throughout

Ti
Review №13

Went for oil for my brothers bike, had what he needed! 21 BMW 2 1L maiden voyage oil change!

Sa
Review №14

No associates following covid safety guidelines. When asked to wear a mask, associate said no and mocked me. Unprofessional, childish, poorly trained staff. We’re still in the midst of a pandemic.

Ge
Review №15

I had a strange request to get my used battery back after the sale had already gone through. They didn’t quite know how to make that happen but they made it happen!

Ti
Review №16

Came here for wheel lugs, 32 mm socket and bleeder screws, have it all in stock for my rare car

So
Review №17

Great and knowledgeable service!

Co
Review №18

It doesn’t take much to give customer service however it does take much to give great customer service.Jose you have given me great customer service every time I walked into a store where so I should be privileged to have somebody like you on our team.Passing AutoZone turn right into Autozone

Ja
Review №19

Very helpful had all the parts I needed reasonable prices

Vi
Review №20

Excellent service and advice...

el
Review №21

They tried to help but they didnt get care too much to find the right vehicle

Da
Review №22

Typical automotive business.

Ag
Review №23

Should consider providing parts replacement service

ru
Review №24

Great service

Ni
Review №25

Friendly, helpful and genuinely knowledgeable.Came in here after being sold the wrong part from an Advance Auto on Middlesex street in Lowell. They happily exchanged the item and gave me the correct part.

Ja
Review №26

They need to get more people working there that at least know something about cars

Mi
Review №27

I am starting to love this place. But recently was not impressed with the lack of service. I felt like i had interrupted there important conversations as 4 employees were gathered all around each other. Then after i got my order i ask another question and seriously got a huge sigh and look. I just left.

Ni
Review №28

Couldnt do a return from a NH advance auto

C
Review №29

Helpful staff, convenient hours

Ja
Review №30

Customer service is lacking at this location. Very rude regarding return policy, manager needed to be called- thankfully he was much more professional.

Ke
Review №31

They are always willing to help me and so friendly . This is the only place I shop for my auto needs.

Se
Review №32

Very nice and knowledgeable staff. Great selection of parts. Always has a bilingual staff.

Ra
Review №33

Best place to get parts for your vehicle also have great prices, much lower then auto zone

Mi
Review №34

Yet another great parts store on the other side of lowell. Definetly handy to have around!

Jo
Review №35

Good store i buy my car stuff there

Jo
Review №36

They have great services and guidance you the right direction

Am
Review №37

Compaire with AutoZone the people work there is friendly and helpful.

Jo
Review №38

Found what I need for my car customers service was great

Ma
Review №39

Good place to buy automotive stuff

Di
Review №40

Helpful staff, had everything I needed.

Je
Review №41

Never got told you can’t return opened electronics and they gave me the wrong part. Terribly disappointing

Ph
Review №42

Staff was very helpful and informative 😁

Fe
Review №43

Great Customer Service, employees treat customers good,

k2
Review №44

Good management

Ro
Review №45

I was looking for dielectric greese had been to cap auto auto zone and one other my last chance was advance auto when I asked the guy behind the counter for dielectric greese I got that same deer in the headlights look some young girl pops her head around the corner and asked if I needed help welli asked do you have and she said dielectric greese sure right this way so now I look for her when I buy parts

pa
Review №46

Nice place could use a handicap automatic door though.

Cr
Review №47

Hard to get real help .

ke
Review №48

Good parts, prices and service

Je
Review №49

Andrey was wesome he knew exactly what i needed and even installed my wiper for me

Wi
Review №50

Good staff, knowledgeable about mechanical issues

Ma
Review №51

Great place for auto parts.

Lu
Review №52

Very mad take so long to to work on your needs

so
Review №53

Nice and fast paste staff

Ev
Review №54

Great customer service!

J
Review №55

Customer service was good.

Do
Review №56

Commerical Section is great

Jo
Review №57

Best prices around.

au
Review №58

Excellent service!

Ma
Review №59

Love Advanced Auto Parts!

Ja
Review №60

Tons of mistakes made by employees when ordering online and refuse to admit its on their end

An
Review №61

Fast and efficient with the help

ap
Review №62

Good customer service

ji
Review №63

Smart helpful staff

Al
Review №64

Good

Ja
Review №65

I could live in this place

Th
Review №66

Good place

St
Review №67

Nice place

Wi
Review №68

Ok

Li
Review №69

Knowledgeable and fast

he
Review №70

Never have what I need, Never!

R.
Review №71

Incompetent and careless

Mi
Review №72

Great service

St
Review №73

Great service

da
Review №74

Very helpful

Vi
Review №75

Great

Ja
Review №76

Fast

Ed
Review №77

💪💪💪💪

Information
22 Photos
77 Comments
4.2 Rating
  • Address:1190 Bridge St, Lowell, MA 01850, United States
  • Site:https://stores.advanceautoparts.com/ma/lowell/1190-bridge-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 978-458-2223
Categories
  • Auto parts store
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations