My husband usually does all the repairs to our cars. Today however we had an issue and needed it fixed fast, cheap, and done right. I am so glad we took it to Marks. They did an excellent job on my car today and it wasnt overpriced. They were very knowledgeable and friendly. They even took my husband to work so that I didnt have to drive across town to take him to work. When it was time to pay, it was actually cheaper then what they thought it was going to be. I really appreciate their honesty! In the future my husband probably wont be doing as many repairs since we found a good mechanic thats not going to rip us off.

I was 1000 miles from home with dogs in my new van at a dog show when the van became difficult to start. The local Toyota dealerships didn’t have time to fit me in. Mark’s got me in immediately. I much appreciated their willingness to get me the emergency help I needed. Im in Roscoe several times a year, so this shop is now my go-to!

I have had my car into a different shop several times for the same issue and gotten no resolution. I took my car into Marks and they fixed it quickly and efficiently and they were no bs about it. The staff was very friendly and set the expectations accordingly. I will absolutely be going back for other needs and sending people their way.

Had a starter go out on our Honda CRV and had it towed to Marks Auto Repair. They we very professional and repairs we made timely and at a very reasonable cost. Has oil change done the following week. Very impressed and would definitely recommend for any car repairs.

I received a coupon for an oil change. The service was very professional. Juan and Josh were very nice. I also needed the ball joints replaced. They offered a shuttle service. This was very helpful. I would highly recommend them and will definitely use them in the future.

I can’t even begin to tell you how AMAZING Mark’s is. Truly the best, honest, compassionate mechanic I have EVER been to. I recommend to everyone. 100% come to Mark’s, they will take amazing care of you. I had so many repairs that needed to be done and they helped work with me on cost and to be honest, they blew me away. I am so thankful! Lots of love for Mark’s, their integrity and amazing mechanics.

Love the service! Our Brake service came with 5 Years / 50,000 Miles Warranty. Highly recommend this shop if youre looking for high quality services.

I paid 195 for 02 sensor wire to get fixed. Couple days later light back on with the same issue. They didn’t give me paperwork when I left to show what they did. Took them 4 hours to fix a “wire problem” if they couldn’t fix the problem that’s all they had to say. I should always go with my gut feeling. I should’ve never went there.

Honest good service. I was in and out quick. Jeremy did a great job. Will return.

Thank you Jeremy Snow what a wonderful guy and great service I will be forever grateful you get all my car needs From now on Thanks again ❤

Went to Marks because they have the Best price for full synthetic oil change and found out I had a valve cover gasket leak. They fixed it the next day and so far so good.

Exceptional service! My car broke down and they got me right in and fixed it! They communicated with me throughout so I understood exactly what was wrong and what needed to be done. They genuinely seemed to care and the price was actually slightly lower than what I expected when my car was done.Highly recommend them !!

This business is a joke and tried to charge me $1667 dollars for a 5.5hr job. And I was a good customer and brought them plenty of business which I will never recommend anyone to go to them ever again.

Great service…they were very helpful as I am from out of town. Very professional. If in the area again and if service is needed I will definitely go to them!

Full synthetic oil changes for a reasonable price. Good service

Couldnt have been more accommodating in our situation. Turns out needed a serious repair to our 2008 suburban. I believe went over and above to get the problem fixed.The only thing is they take payment any way BUT checks.??

I googled auto repair shops and read the reviews for Marks Auto Service. The reviews were great so I chose this auto shop. They definitely lived up to their reviews. The price was reasonable. Jayson and his team were professional and kind. And my car was much better after their service. Marks Auto Service also has a loaner car program at no extra cost and I didnt have to go through my insurance. It was so convenient. I dont have any friends or family in this area so that really helped me. The whole process and service was so seamless. I cant say enough👍

Amazing service and super helpful staff. Have never had a problem and theyre priced fairly!

I’ve been going to them for quite a while now, and their service is always exceptional. I had to take my car in recently to fix a shaking/vibration problem with my car, and they figured out it was my brakes, which was still under warranty. In the end, it didn’t cost me anything, and they fixed whatever was wrong with my car. They are all very kind, professional, and know what they are doing. I’ll definitely be going back for my car troubles.

Great job. friendly service.

Have had my car repaired there for about 3 years now friendly knowledgeable staff competitively priced

I called for a quote to have an ac compressor and serpentine belt changed on my car. I was quoted $500 everyone else quoted me $750 so I called back and made sure $500 was the price, they assured me It was. So I had them tow my car there to do the work. A few hours later I geta voice-mail telling me its going to be $1100 thats more than double my original quote. I call and talk to them and they just say I dont know why she quoted you that price so I explained that I had cheaper quotes everywhere else I called then they dropped the price to $750 but they dont want to put freon back in my ac unit, that costs extra. I then talk to someone else that told me freon is included so I just have it done when I go back they tell me the tow is a separate $80 charge added on to the $750 so I explained that my insurance will pay for the tow so I need a separate receipt for the tow. So the price of the tow went up because they had to write a separate receipt. I just paid it and left the arguing is not worth my time. This used to be a reputable place but I will never return again. The job was done correctly as far as I can tell but I havent looked underneath the car yet to see if they put all the plastic covers back or not.DO NOT TRUST THESE PEOPLE THEY WILL SCAM YOU IF THEY GET A CHANCE.

This is my second time going to marks auto service. Overall I am pleased. There service is fast and quality of work seems good. Very polite staff and nice office space. I would like to see a itemized parts list show on the receipt as their part prices seem rather high and I have no idea what brand of parts they used. Still going to do my own repair work but they seem to be a good shop for when Im too busy or it is too involved for me.

Our family car is an old one, but valuable to us. Its our life line, and with times so uncertain, who can risk the expense of buying something new? When it developed some problems, I was worried about finding a garage I could trust. Marks had great ratings so we decided to give it a try. Truly so grateful we did! First off, they made the visit less disrupting to our daily lives by offering us a temporary rental. Ive never known a garage to do this. Moreover, they took the car immediately, had it well and properly serviced in a few hours, and provided professional, reasonable information and advice. We have found our new family garage! Thanks Jayson and team for your work.

Headlight went out on my car. Due to inclement weather, the part took longer to arrive. I was given a loaner vehicle which was extremely helpful!

This is now the second time Ive gone to Marks and I have had a positive experience both times. This last time was a bit pricier but I went in expecting that for how many things I needed done. Now, my car is perfect. Theyre professional and friendly, knowledgeable and work in a timely manner. Ill be returning next time I need work done.

A family friend recommended Mark’s to me. Very professional and Kevin explained exactly what was wrong with my car and made it easy for me to understand. He did great work. 10/10 will be back with any other issues and will be requesting to work with Kevin again.

Great service very helpful they also stand by their word said they would have my tire today and they sure did put in on in 15 mins I was done very quick service I highly recommend them take my word!!!!

I can’t say enough good things about mark’s auto! They did a great service on my Nissan Titan not only was it great but professionally done. Jayson Phom is the man to go to such a great guy to talk to and he will take care of you auto needs! If you’re reading this review don’t hesitate, go with Mark’s auto and see what Jayson can do for your automotive needs.

So grateful I was able to get my car in right away. Pierre gave me a ride home and was so nice and so personable! The work that was done was quick and didnt cost me an arm and a leg! Very nice, very down to earth and great customer service! 5 stars all the way!

If you’re looking for quality car service then look no further. Marks Auto is the place to go to. They will go above and beyond in making sure your car is well taken care of. Jayson Phom’s management and service is outstanding at the Loves Park location. I highly recommend Marks Auto if you want your car fixed right the 1st time.

Recommendation from Karl B. Nice and informative worker. Checked see if I need front alignment and found another very important job that I need to get done. Thank you!!

I needed an oil change and was running late. I called Mark’s auto service and asked how soon they could get me in. A gentleman named Mike Intravaia answers said they were pretty booked but could fit me in! I showed up and this very handsome man meets me at the door. I very grateful for the quick service.

It seems like every time when I stop by for about any mechanical problem they tend to fix it right at the spot. Very professional and skillful with a excellent customer service especially Jayson Phom. He always smiles and cares for customers’ car like his own. I highly recommend this place and please don’t be afraid to stop by this place first.

Phenomenal service! We had an issue with our vehicle while traveling through the area, and stopped in at Mark’s.The team were fantastic — very responsive, courteous, and professional. Their waiting area is clean and comfortable. Mark’s sorted out our issue, and got us back on the road very quickly.Really, really impressive. Will definitely use them again when in the area, and would happily recommend them to anybody.

Mike Intrivia helped me out. He is very friendly and knowledgeable. I thought I needed an expensive repair but he was honest and saved me a lot of money. I would definitely recommed Marks Auto.

Id highly recommend this shop for any of your mechanical needs! Very reliable, fast and professional. On top of that, customer service is great! Jayson Phom made my day!

The staff was friendly and the tech working on my vehicle was a true professional. The customer service area was clean and well kept. Ill be back.

Amazing experience, I’ve been burned in the past with rates that didn’t show value, Mark not only got my job done same day additionally was able to educate me on things to keep an eye on for future service, Great company HIGHLY RECOMMEND

If your looking for a service provider that you can trust, Marks Auto is the place to go. Jayson Phom (customer service) is very professional and easy to talk to. Overall, great service.

I was encouraged to use Marks by a friend. Very happy I chose Marks and was impressed by the team working there... Jayson Phom stood out with exceptional customer service and personal touch!

Jayson Phom is great at customer service. He really goes the whole nine yards when it comes to interacting with the customer. It felt like he treated me like I was a part of the family.

Really great and honest service at affordable prices. I got my oil changed today and also thought I needed an alignment. I asked them to check. Turns out I didnt, but they could have easily said otherwise and charged me the $120. They were very honest and even provided me transportation to and from my home.

Nice waiting area!! Very nice staff!

Great service and the waiting area was very clean/well maintained! Jayson Phom did a great job assisting me with my car needs! Definitely recommended.

I have good experiences in this place, every time when I’m here make me feel special good service and very professional. The service and his team Jayson work great job

They put a billboard ad : car inspect for free, so we went there to have them tell us what the problem was.It was so free that they charged us $85.

Thank you Jayson Phom for been taking really good care for us all these times.. highly recommended.. excellence service..

Very good service! I’ll be back. Thank you and Happy Thanksgiving!:)

Very nice but, wanted $247 for a car battery.

Saved my life! So so kind!

I faced problem on the service with some providers before, especially the caring to customer and the quality of service. This provider answers and supplies me what I need.... so I hope my review can help others too...Thank u Jason Phom for good service...

Experienced, friendly and a pleasure to do business with. I will go back and refer my friends.

Had some warranty covered work done. Got an appointment for my car to be looked at very quickly. I was informed right away what was wrong and the timeframe for the repairs. The repairs were done within the timeframe that I was quoted. Very helpful and courteous staff. Very happy with the service and will be a returning customer.

Called to see how busy they were and was encouraged to come on in. Service performed in reasonable time and cost. Told me what theyd recommend for next service and the cost.

Had someone by the name of Jayson Phom help me the other day, very nice and professional. Pretty speedy as well! 10/10.

Got me in right away gave me a loaner . Owner texted days later to see if every thing ok. New favorite

Although I wasnt the one getting my car worked on, (I was with a friend), Jayson Phom was very sweet and professional. Not only to my friend but to me as well, which is neat. Pretty fast service too. Id come here if I ever run into problems with my car!

Jayson Phom is a great guy to deal with. Very straight forward, no reading in between the lines. Very easy to work with.

What a great place for your mechanical needs! Everyone here was super professional and provided quality service, especially Jayson Phom

They called my wife and they said I had illegally removed the plates from the car, I had to leave work and lost 2 hours of working. We went to check the plates in place and they were still intact, not only did someone say this to us but I lost 2 hours of my job just to check if someone had taken the plates off without my knowledge, very upsetting.

I had excellent service done by Mike who helped explain everything clearly to me. 100% would recommend service from Marks Auto.

Jayson Phommavongsa Greeted me right when I stepped in the door and was very friendly, customer service is great, the waiting room was super clean, highly recommended this place.

Always a great experience. Very interactive with the customers and most places will just put stuff in and demand you need to have it. This place suggests and offers for you first before jumping the gun. Love this place. Highly HIGHLY recommended.

Sometime, I’m being treated by the services really impressively, make me feel like I’m a special one for them(the service crews), always feel fantastic when I am here, when the crew treat me, especially Mr. Jayson Phom

Mike at Marks auto was awesome with his service and helping us understand the whole process with the repairs to our car. I highly recommend using Mike Intravia at Marks Auto. Thank you Mike!

I highly recommend this place to friends and families. Jayson Phom does a great job and very professional.

Great place! Jayson Phom really helped us out and he provides great custom service 🙌

Get job finding an unusual problem. Good pricing. Took my call at 8pm on a friday when we were broke down in a parking lot. Would recommend them to anyone

Marks Auto treated me VERY well! Excellent customer service from Piere. They made sure I was very happy! I WILL be back!!

Pierre LaFranca is who you want to deal with when it comes to your vehicles needs. He’s honest, compassionate and very customer driven. He will get you taken care of how a customer should be treated!!

After doing our research to find the right place to take our car for repairs, we decided to take it to Marks auto service. The service there was awesome. The expertise of the staff was great. They walked us through the details of the problem. Without trying to take advantage of our situation, I felt they were very sincere and knowledgeable. They went above and beyond to deliver our vehicle when we ran into a small glitch to finance the repairs. They were very patient and accommodating. I would definitely recommend Marks auto service for an honest evaluation and repair. Thank you Marks.

Talked to Jayson Phom. Great service, very friendly, very professional. Would definitely use the service again. Thanks

Great service, very professional and efficient. Will happily use their services again !

Nice place fast and good service especially jayson phom he takes good care of us when we were there

Jayson Phom was a great listener to what our needs were and made sure we had a good experience!

The people there are always friendly. They have coffee and the place is very nice. They will even drive you to work or offer loaner if you need to leave your vehicle.

Very clean waiting room like the service jayson phom and his team doing Awsome job

Jason Phom is great, very professional. Fast and excellent service.

Jayson Phom took great care of me, seriously pleasant experience working with him.

Excellent customer service. I had an issue and the owner Tad worked with me directly to resolve it. He took the time to personally diagnose my vehicle and make sure it was returned back promptly in tip top shape. The crew had to wait on parts for my vehicle, kept me up to date with progress and even stayed past close on a Friday to make sure they got it back to me prior to leaving for the weekend. I definitely recommend their services.

Jayson Phom was awesome and helpful. Professional and fast service!

Had new tires installed and also got an oil change. Chris was very helpful and professional throughout the process! Will come back again!

Take any vehicle here. Juan will walk you through your diagnosis. Fair prices, short wait times, waiting room with snacks & drinks & cable. My forever auto repair garage.

Service was great. Amazing work by Jason Phom! Thank you!

The guy named Jayson who helped us is really nice & really professional taking care of us.

I had great interaction with Jason Phom. Fast and quality service.

This place is clean professional on top of it! Great hospitality and even a shuttle home if needed. Granted I spent more than intended but the fact is good work done right is not cheap! BUT their team helped me not only work inside my budget but answered every question and being a visual person even showed me on MY car what was being done NOT a diagram or computer! Definitely going back with any repairs I need done! Thanks Jason and everyone there!!!

We had an amazing experience getting new tires with Jayson Phom. Best quality, best pricing, and beyond best customer service! Thank you again for going above and beyond for our family!

We had our surpentine belt replaced on our Toyota Sienna. They were able to fix it in the time they predicted at a good price.

Service was great!! Jayson Phom took care of us and he was very professional!:) Thanks again!

Mike Intravaia is very helpful and will take care of all your needs!

Marks has been taking care of my vehicle for quite some time. They are easy to work with and trustworthy. Repairs are at a fair cost and I trust everything is taken care of and the vehicle is safe.

Very clean place love the service Jayson Phom good help

Took my car in to get the air conditioning recharged and for a “check engine” light....was able to book an online appt the night before which was so convenient...Service was great!!! They had my car back to me within 4 hours with cold air blowing, and ran a diagnostic on my check engine light, found the problem and quickly repaired it!!! Good communication with us every step of the way as to what they were finding and the costs which were fair....very comfortable lounge if you wanted to wait for your vehicle...Overall, VERY impressed!!! We will definitely be back!!!

Nice service. Jason was very good

The staff is very friendly and helpful! They were able to provide a shuttle when I dropped my car off which was beyond nice of them. I’d definitely recommend them to anyone who has had bad experiences at other auto shops like myself!

Jayson Phom did a phenomenal job, great service and friendly business.

Jason Phom was great! Very fast and professional!

Good quality and professional recommend jayson Phom