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The Flying Locksmiths
10117 Production Ct, Louisville, KY 40299, United States
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The Flying Locksmiths
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Cy
Review №1

Fast service! Scott Atwater was the technician at our offices and even cleaned up after service!!

St
Review №2

Very happy with the personal touch they gave in giving an estimate and walking us through the process. In the end another companys bid was chosen for the work, but I will definitely reach out to them for future projects. Mike was timely, and attentive to all appointments, and asked detailed questions about the project to make sure they could serve our needs.

Aa
Review №3

Very responsive company and were able to accommodate an appointment next day. Scott A was early and extremely professional and did a quality job. Highly recommend!

Ch
Review №4

I manage a business in East Louisville. I called the Flying Locksmiths for assistance. Several other local locksmiths could not come up with a resolution to help. Josh was very helpful and informative. He was responsive and kept in touch while waiting for parts. Scott, the technician who came out was pleasant and knowledgeable. I would recommend this company to any person or business in need of a locksmith!

Do
Review №5

Scott did a great job on a very old house with some old, antique locks.

Je
Review №6

Scott is a outstanding technician! His work is very good and very fast. And he pays really close attention to detail.

Rh
Review №7

Very professional and on time will have them again if ever needed reasonable price

Je
Review №8

It was a pleasure meeting with Scott Atwater. He was very professional, honest & punctual. In the business world its not often you come across these attributes. I would highly recommend Mr. Atwater @ The Flying Locksmiths.

DS
Review №9

Scott was very friendly and very prompt. Thank you so much!

Sh
Review №10

Scott is a very nice guy who took care of all my new rekeying and installation of a new deadbolt.

ca
Review №11

Met when expected with professional and friendly service, thank you!

Ac
Review №12

Great service, affordable and fast response.

De
Review №13

Scott Atwater was the technician who completed the work. He was fast, thorough and personable. We are very pleased with the job!

au
Review №14

My company always has service from Scott at the louisville location and he always provides us with great service.

Ni
Review №15

Scott did an amazing job for us and will use him and this company in any future needs we might have.

Am
Review №16

Scott was great! He was on-time, professional and worked really fast! Recommend!

Ke
Review №17

Great service! Quick!

Kl
Review №18

Very nice, store got broken into he came that day to help us out!

Da
Review №19

Scott Atwater was very personable and friendly. Made me smile more than once. I would recommend him as the locksmith ninja to everyone.

sn
Review №20

Scott Atwater serviced our broken door lock. Very professional. Very personable. I will recommend Scott to friends and family.

Jo
Review №21

Very quick on the job, very friendly. Were in and out in no time. Very professional!

Da
Review №22

Repair of security Door, Tech was very friendly,and efficient .Job satisfactory, well done.

Je
Review №23

The team at Flying Locksmiths are very hospitable. Scott was very nice, professional and on-time. They have a long-standing reputation of quality since 1940s.

Le
Review №24

Scott gave perfect service!

Ji
Review №25

Scott was great! Reached out before arriving and was a pleasure to talk with.

Sh
Review №26

Was on site within 30 minutes and got us in the house quickly!

Jo
Review №27

I had a great experience with The Flying Locksmiths. They fixed my lock issues very quickly. They showed up on time and were friendly and helpful. Very affordable service too. Highly recommend!

R.
Review №28

We had a great experience with this company the technician did a great job and the management was very helpful. We Highly recommend this business.

gw
Review №29

Excellent custmerservice

Ch
Review №30

Great job and very professional!!!

do
Review №31

Great team awesome results super fast response from Damon he was a true professional.

Ja
Review №32

Very polite and professional!

Jo
Review №33

Jackie in the office kept me up to speed about when Fred the Locksmith would be coming and the process. She also answered all of my questions. Fred called when he was about a half out before he was coming. Fred was very knowledgeable and was easy to work with. I would call The Flying Locksmiths back for my next issue

ge
Review №34

I am in maintenance at Bridgehaven inc. in Louisville. We have used The Flying Locksmiths several times to repair sticking metal doors, Repair Handicapped door Buttons, etc. They are quick to arrive and remedy the situations in record time. They are always courteous and we will continue to use them for these and other projects. Its nice to have a company or chain that we can rely on, especially when time doesnt permit us to make the repairs in house when needed. Thanks!

Re
Review №35

I had the Flying Locksmiths replace 3 sets of locks for me. My experience with this company was wonderful. They were very quick to respond, timely in arrival and the technician was very professional. I would recommend them to any one looking for a locksmith service in the Louisville area.

Ti
Review №36

Booked with them because they could do the job before our deadline. Because of that, we didnt call anyone else. Day before, they cancelled and said they were fully booked all along and dont know why they made the appt in the first place. They waited until it was too late to book anyone else.

Of
Review №37

I would like to thank the Flying Locksmiths for making it out to my company today on short notice and changing the locks for me. I really appreciate that they understood the urgency and took care of me quickly.

Jo
Review №38

We operate a signing business in Kentucky and had a need for an access control system so that was easier for our employees and regular delivery personnel to enter our supply warehouse. Mr. Hancock came out and went through the product options with us and we decided based on pricing and past reviews to have the system installed. Job was completed on time, on budget and we are thrilled! Nice work!

Da
Review №39

The service provided by Flying Locksmith was excellent. My issue was early in the morning but instead of charging extra for the early hour they asked if I could wait for a short time so I didn’t incure the extra cost. I appreciate that. They arrived right on time and got us on the road with no problem. Thank you for the service and I highly recommend you when asked. Thanks again.Danny Gross

Jo
Review №40

The Flying Locksmiths have been a member of the Chamber Jeffersontown for a number of years. We have used their services for lock related issues from time to time and their service and responsiveness has always been outstanding. Jackie and Todd are great people and the entire Flying Locksmiths team has been a pleasure to work with.

Ph
Review №41

Ill Definitively call them back again. Scott called first, was on time and was in and out flawlessly.

Br
Review №42

I was delighted with the service I received from The Flying Locksmiths staff. From my initial phone call to the finished product all went well. I had 10 different locks to replace on an older structure that easily could have presented installation problems. But the professional locksmith took care of the job efficiently and with kindness. His knowledge was outstanding. I will not hesitate to use Flying Locksmiths for all my locksmith needs in the future.

ju
Review №43

The technician (Chris) and his helper were excellent. Great customer service and made certain I was satisfied before they left. The final product was clean and worked perfectly. (Job: Residential smart door opener with remote access, re-key house, extra keys). Highly Recommend.

Ji
Review №44

Made a quick call To Todd about needing a lock opened and change out 8 locks, time and date was promptly set. Day of as expected from Todd and his team, right on time and a great service. Prompt and professional.After reading a review below from Charles I would bet he has confused one company for another.Thanks for your help on our matter Flying Locksmiths

Jo
Review №45

I had some simple items.. a couple of interior commercial door handles that were not latching properly but their technician performed the fix for us. Professional and solved our issue. He also introduced me to some new bluetooth based locking systems that can be controlled by phone. We are not there yet but at the time of replacement will look into this technology more.

Jo
Review №46

I am a plumber in the area. A few weeks back, on a job I broke the key off in our excavator. Time is money and I needed someone quick. I called them and Todd was out to us in 25 minutes and he had the broken key extracted in less than 2 minutes.They were professional and on time. Great job!

Ho
Review №47

Had an outstanding experience with The Flying Locksmiths. Everyone I interacted with were polite, friendly and professional. I’ve highly recommended this business to my friends and professional network.

Jo
Review №48

Ive done commercial work with this company, and they are top-notch. They are thorough, honest, and responsive. You couldnt really ask for a whole lot more. Great company to work with, and the positive reviews show this exactly.

Bi
Review №49

The Flying Locksmiths completed a second job for me today. They changed out 16 locks and the hardware. They did an exceptional job.

Ci
Review №50

Always on time, always a great price. This company shows excellence, from the top, down. F.L. Louisville, will be my number one choice for locks and anything door related, now and long into the future!!

Me
Review №51

First time using a locksmith & being locked out of my home. The person who answered my call was very helpful, put me on a brief hold and was able to send out one of their technician (Chris) in less than 15 minutes to my home. Chris was able to get me inside my home in less than 5 minutes. What a pleasure.

Mi
Review №52

Freddy was awesome. Will be referring on a regular basis to help us out when we need his services.

St
Review №53

Broke my key in front door and I contacted Flying Locksmith. Professional and great service.They removed the key fragment, and replaced in less than 30 minutes. I will always use them.They saved the day!

Er
Review №54

I would not recommend this service, ever! They came out to fix a loose door handle. They did fix it temporarily and when it began to get loose again after about 3 months they said they only have a 30 day guarantee on labor so it would be another service fee, etc. I ended up going with another company. Thankfully I did because I found out that the Flying Locksmiths service technician, Eddie Abell, not only put in the wrong size set screw it was broken off so it had to be drilled out to be fixed correctly. Additionally when you call the number you get transferred to a dispatch service and can never actually talk to a service technician. This was an absolute waste of my $150, buyer be warned.

No
Review №55

I was recently locked out of my house and the weather was terrible. I called the number on the website and they were very helpful. I needed the service promptly and I appreciate the quick response

Ja
Review №56

Excellent service all around! From scheduling to the actual service, it was fantastic. I highly recommend and will use in the future.

Mi
Review №57

A great experience. Needed to re-key 3 locks and Chris was experienced, efficient and locks are working more smoothly. Will use them again.

Gl
Review №58

Good service, nice people. Price seems a little bit high, but still worth the money. Recommended.

Pa
Review №59

Great company! Very professional and reliable. I would recommend The Flying Locksmiths highly!

Ch
Review №60

My technician was very pushy and rude. I called around 5pm the previous night stating that I would need the service performed at 9:30am the following morning. He called at 8 to tell me he was on his way, but then I had to inform him once again I needed him at 9:30am not 8. Once arriving he simply performed the lock out task which is a fancy way of saying destroy the doorknob. I was under the impression he was going to pick the lock to try to get it open. Once he did that he then told me he was going to charge me $129 for a new door knob, to which I told him I didnt need his service and was capable of putting my own doorknob on. He took offense to that and was upset.Maybe it was my technician, but I wasnt satisfied with the quality of work he performed under the Flying Lock Smiths name.

Tr
Review №61

Shortly after the events that prompted the review that follows, I got a call from the owner who apologized and said the screw up was due to a misunderstanding with their national call center. The owner wanted my business and said that to call him directly when I wanted to reschedule. I appreciate him reaching out and have modified my rating to reflect this. Original review follows... 45 minutes after a scheduled appointment I called to see what was up. I wad told they dont schedule appointments but (of course) I was next on the list. Their website clearly says, Schedule your Service. Sorry but I dont have time for this, or what I perceived as the run around, so I cancelled. When I made my appointment I was told that there would be a $79 service call fee and $25 for each lock I wanted rekeyed, for a total of $279. I discovered this company via HomeAdvisor but decided to call directly to hurry things along. Checking their website I saw that they were offering some sort of discount and offered rekeying from $19. I was just offered a flat rate.

Ke
Review №62

Fantastic operation. Prices great and service outstanding

Ro
Review №63

Called Flying Locksmith late in the evening.The following morning they had a service tech at the site who diagnosed and correctedthe problem. Service charge was very reasonable.

Ti
Review №64

They will not stop sending email spam!! Its supposed to be illegal to send UCE to strangers.... but I guess The Flying Locksmith (Louisville) just ignores the law!! I will NEVER do business with someone the does not respect email norms (much less the law).

Je
Review №65

Professional, knowledgeable and trustworthy company! They did a great job!

Te
Review №66

Freddie showed up on time and completed the job as expected. I will contact The Flying Locksmith again if needed.

Te
Review №67

Prompt!

Le
Review №68

Very professional. Know their stuff.

Mi
Review №69

Wonderful! Would highly recommend them! Friendly, reliable, & professional !!!!!!

Ja
Review №70

Test review

Information
81 Photos
70 Comments
4.6 Rating
  • Address:10117 Production Ct, Louisville, KY 40299, United States
  • Site:https://flyinglocksmiths.com/locations/louisville-ky/?utm_source=Google&utm_medium=Listing&utm_campaign=LOUISVILLE
  • Phone:+1 502-242-0442
Categories
  • Door supplier
  • Contractor
  • Locksmith
  • Garage door supplier
  • Hockey club
  • Safe & vault shop
  • Security guard service
  • Security system supplier
  • Window installation service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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