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Eleet Stone Countertops
13042 Middletown Industrial Blvd, Louisville, KY 40223, United States
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Eleet Stone Countertops

Comments
Kr
Review №1

I loved everyone at Eleet! Erin, Stacy and Marty made my estimate and install a breeze. My countertops are so beautiful and made a huge difference in my home. They were timely in getting me scheduled and great at communicating. Super friendly family business. Highly Recommend!

Kr
Review №2

I am extremely disappointed with the lack of response and follow through I experienced with this place while trying to get a quote for new kitchen granite countertops. I know someone who works here so that is why I contacted them. After my initial phone call I texted with the person I know and we went over dimensions, color preferences, and things like that. After those few conversations I was basically “ghosted” by this place. I never received my official quote as promised, and several more attempts to contact them went unanswered. I was supposed to have templating done this week and they NEVER SHOWED UP. They lost a customer that would have given them a couple thousand dollars for new granite, but instead I was ghosted, likely because I had a budget I was trying to stick to. Extremely unprofessional to ignore a potential customer and not show up for an appointment… I am now working with Granite America and couldn’t be happier with their customer service and follow through!

Ne
Review №3

Im from N Idaho visiting my daughter and family. I needed some advice and materials to fix a kitchen sink. These folks were the best. They offered some excellent advice and ways to do the work.I would recommend this business for all your counter top needs.

Su
Review №4

We recently purchased @ $4000. for granite countertops. First, we had to basically beg them to stick with the original date they told us, thanks to Marty. We have had our countertops installed since December. Now, we are seeing visible spots! I had to call the office 3 times to finally get someone to come out. (I sent pictures) I was told they could fix the problem and would seal our countertops. When the serviceman came out with razor blades to remove the spots. When he realized he couldnt do it, he called an independent contractor who could fix the countertops, which would be our responsibility to pay. PS. We were told he would come out and seal it which would fix the problem. He never mentioned sealing it! When we tried to say that we had not caused this problem, he called Marty. They say it is a manufactory issue, when clearly these spots came out 3 weeks after installation! So, basically, the only option they gave us was to pay someone to fix something they told us they would take care of. I have left two messages on Martys cell phone and sent him a text. He will not respond to me. I am appalled that they would expect us to clean up a problem that we did not cause. WORST customer service I have EVER experienced. I would not recommend this experience to anyone. I am so very disappointed!

Ja
Review №5

I cant say enough about Tracy and Marty. If you are looking for an honest and family owned business, these is the company you need to do your counter tops with! Their installation crew are fantastic! I have used them on my last 4 homes and can say, without a doubt, I would recommend them to any family member or friend. Thank you Tracy and Marty for another great job!

al
Review №6

Eleet is so great to work with, especially Allison and Marty! Their pricing is good, and the service was amazing! We are very happy that we discovered Eleet!

Je
Review №7

Marty’s the man, Diana in the office is the best, and the quality of their work is hands down the best. Couldn’t be happier with our new quartz countertops!

Os
Review №8

Tracy and Marty are great. They offer lots of different colors and take great care of you.

cl
Review №9

Best Stone co in town. They always go the extra mile to make sure everything is right

J
Review №10

Marty and Tracy are the best. Allison is the operations manager and gets it done. The installation crew makes it so easy and are the very best at what they do - I know this from personal experience with previous bad installers. I had several different projects (e.g., fireplace hearth, bookcase countertops, and kitchen countertops) and Eleet made sure that with each project, I (as the client) was happy. Eleet has fair pricing and is high quality with a huge product selection. The entire process can be overwhelming, but they guide you throughout the project cycle. I couldn’t be happier to have found them. I highly recommend Eleet Stone.

Lo
Review №11

Run dont walk away! Horrible people to deal with. Have a good lawyer ready if you are wanting to do business.

Le
Review №12

Small bathroom countertop job . . . thought Id be put off, but Eleet Stone treated my project like it was special. Beautiful!!!! Thank you so much - Eleet Stone. You rock (pun intended).

Le
Review №13

I found Tracy Leet and the staff to be very helpful on my project, their pricing was the most competitive and professionalism was the key word throughout the whole process. I will use them any time I need granite and related materials.

D
Review №14

Marty is that man

Information
4 Photos
14 Comments
4.5 Rating
  • Address:13042 Middletown Industrial Blvd, Louisville, KY 40223, United States
  • Site:http://eleetstone.com/
  • Phone:+1 502-254-7055
Categories
  • Countertop store
  • Bathroom remodeler
  • Kitchen remodeler
  • Marble contractor
  • Stone supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
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