I frequent this business. The owner cares about his customers. He is kind and takes care of his friends and neighbors. Safe for foot traffic. Good cigar knowledge. I enjoy being able to visit and feel part of the re envisioned shopping experience downtown. Foot traffic is part of the experience. Its nice to share greetings and smiles. Open late night 2am nightly.
The fat guy was very DISRESPECTFUL and lied about prices. Refuse my services when I told him he told me a different price over the phone. They try to rip people off. NEVER GO TO THIS SMOKE SHOP. ESPECIALLY WHEN THE FAT LAZY CASHIER IS THERE
I purchased a batter pen for my cartridges. When the pen died I plugged it in, when it said full battery it would die again. I called to see about getting a refund and the lady that answered said she didn’t really work there, so she had no idea if I could get a refund or not. I asked her to call the owner and ask if I could exchange it for a working one, she said she wasn’t going to call and try again tomorrow. Totally unprofessional, and if your going to over charge and charge 27$ for a simple pen, I would expect you sell something that works, and if it doesn’t; make it right.
We simply asked a question to the guy behind the desk and he acted extremely aggravated and raised his voice at us. they also have a blue lives matter sticker in their shop, it reeks of cigarettes inside the place, and they allow children in there. 0/10 do not recommend. do not give your money to this place.
Called to make sure they were open at 5:15p (and had what I was looking for - I even let them know I was on the way). I got down to the spot (5:45p) the open signs were blazing. I walked up to the door and was greeted by a closed sign and a dog yapping its head off. Doors were locked, no one in sight. This was to be my first visit and will definitely be my last. I wouldnt recommend.
Soo we just dont answer the phone. 3 times, 3 different messages
Fadi - you are an inspiration and great American! If Im ever in your neighborhood Ill be sure to shop your store. Thanks for standing up for what is right and not backing down to the mob. Blessings to you and your family.
Keep up the good work you do my friend! Sell online so we can support you more! Stay safe!
Never been to your shop but I just saw you on Fox tonight. Just wanted to say how proud I am that there are real Americans in every state that still exist. Youre certainly one of them. God bless you bro
Fadi, saw you on Fox. Hero! Quickly set up ordering online and have a sale on Hero Cigars or something like that. Ill other a box and hand them out here in Texas!
Great ppl and service
This shop is owned by a wonderful human being. I urge everyone in Louisville to visit his shop and purchase something.
Loved your interview with Tucker Carlson.Can I order cigars from you online?
I lived in Louisville Kentucky for 15 years before I moved away I heard last night the problems you had and how long you been in this country let me tell you I dont believe Ive never been more proud of one man other than my best friend who has passed away than I am of you sir I still have family in Louisville and when I come to visit them Im going to make sure I come by your store and stand behind you and purchase items from your store and support you for what you did on the Tucker Carlson show continue to stand up for what you believe in congratulations on being a true American Patriot and I look forward to meeting you very soon sir
They got me high here too
My friend you inspired me, once told me Christians, muslims and Jews complete each other, Im undecided between those religions but lean more towards yours.. your a good man, and this is coming from the person who once delivered food to you God, Allah knows I speak from a sincere heart, I hope you are doing ok my friend, but please know Im forever your friend my brother
Friendly service. Good selection. Owner will go out of his way to make sure he stocks something for you if they do not already carry it.
Very nice proprietor! Friendly, helpful, and sought to fully understand the types of cigars I needed as gifts! Wonderful ambience, I felt very welcomed. The humidor is small but has a delightful atmospheric balance and I was provided with detailed tasting notes.
A good little shop with nice variety and an entire room dedicated to cigars. Prices arent too bad for the various accessories youll find inside. Strict rules on behavior, but very easy to follow.
I AM A FREE MAN. Stand up for what is right, even if your standing alone. Your a true Patriot
Got really high from this place
Awesome smoke shopWonderful selectiongreat pricesFriendly employees/ owner
This place is great!! The owner is wonderful and very helpful. The water pipe selection is impeccable and they have the cheapest prices on cigarettes and cigars. Also the dogs are wonderful you might want to take them home with you.
These guys are the best. Louisville needs more bodega type places and this one is perfect. Thank you guys for being around. Now if only you had an ATM and sold beer...
Very organized and products are displayed very well. The woman working was very helpful and friendly. Fair prices!
For smokers this is a great place to shop. The owner is a smoker and has also tried to quit using electronic cigarettes, and since hes tried these and other products, he will not try to hustle customers. Prices at the Smoke Shop are very reasonable too.
Great products and even better service. Very patient and knowledgeable helping out a novice. Customer service is a rare commodity. Thank you.
Lucky they have great staff! They literally saved the sale because the owner was amongst the rudest people I’ve ever met! And just to let you know, I work in the medical field
Friendly staff. The shop is geared more towards traditional smoking products. Not much selection a vape any thing. Still a good place just not great for vape supplies.
Great prices clean friendly great hours
The owner of the store has always been friendly with me. And the 2 doggos that hang out in the store are the cutest. Good selection of tobacco products, along with a section of: vapeable juices, smoking pipes, dab rigs, water bongs, hookah, and smoking accessories.
Owner is the nicest guy youll talk to downtown and his staff is well mannered and courteous! Highly recommended!
You have my respect for standing your ground.
A very nice store to buy your tobacco products. They didnt have what I was looking for but the girl in the store told me a nearby business where I could find it
Love this place. Open late and the company is great. A must visit if you are a smoker
Love this shop open late downtown gaurd dogs can be sweet.
Wonderful place to get tobacco products dwntown instead of stopping at other dwntn stores where everyone ask you for change.The owner is the best and all his workers are just as nice.Cigs are a little higher than the stores but great selection and always stocked.Also has 2 dogs in the store that are the sweetest.
The owner is OK with customers. The other employees seem to be bothered while u wait at the counter. While they are watching TV or having a convo on their cell phones. I know its a laid back atmosphere but they need to be a lil more professional. I go on my breaks and dont have much time to sit and wait to be served.
Variety of cigars, fairly priced and friendly owner.
Fair pricing, great selection, and the owner treats you like family.
Great selection tobacco products & various other items.
A real American hero, right here!
Great place for all of your needs. Great staff with an awesome owner!
Went to buy a carton of cigarettes and they tried to charge me for each pack instead of for the carton. Went back to buy vapor oil and when I got home the top was already opened. Watch what you buy from these thieves....
Brave man 👍👍👍🙏🏻🙏🏻🙏🏻🇺🇸🇺🇸🇺🇸
The owner and staff are very friendly and helpful. BEST prices in downtown Louisville !
Great customer service and the owner is a stand up guy and a real patriot. Always nice to see Charlie behind the counter.
Nice cozy place to hang and purchase any kind of cigs you want.
Shady place, but the lady that works there is incredibly friendly and funny haha
Outstanding people and service. Go here!!
Great cigar selection, friendly staff
Visited as an out of towner.. The owner was very rude and was rushing me while I was just browsing. Very small selection of overpriced pieces
This place does not accept coupons of any kind which really sucks
I go head daily great people great service
No true cigar smoker would ever go to this place!! Why does your walk in smell like dirt! Selection= GARBAGE!
Cheap cigs! Excellent security! And bong availability until 2am every day!!!!
Great place to get smokes.
Convenient smoke shop downtown
Its nice place to buy smoke
Bought cigars before, avg $7-8 but paid $14 for one on Thunder. Wasnt as good as the prev. 1s. Price Hike for event? Just curious...
Very friendly with customers and they ask if they dont have it they will try to get it next time
Nice people fair selection
To the boss !Im coming to see my you soon to check you out
Nice. Beware of dog
Owner is a wonderful man!
Drew Estate. Nuff said.
My fave guys!
I can buy cigs til 2am!!!
They are awesome 😊
Love this place
Awsome place
Hes my friend
They are the best
Funny, friendly owner.
Open late
Dope
Very good