I almost always shop at another liquor store, but stopped in a few months ago and commented how much higher their prices are. The clerk then said we price match. Last night I stopped in and after the bourbon scanned $10 higher than my normal place, I asked about the price match and showed them the price at my normal place only to be told yeah we cant match that. Theyre between $5-$10 more than Total Wine and More on every item and their price match doesnt seem to apply when they dont want it too. Do the same thing I did last night, save yourself money and visit Total Wine and More.
I want to give a huge shoutout to the Fern valley store. I placed an order on line for in store pick up. Got there and grab a few other things. My husband and I was talking to the worker as we checked out and they went and got my bottle I had ordered. We got lost in conversation and ringing up everything paid and then left. About 20-30 minutes go by and I get a call from the store. Informing me that I had paid (at in store check out) for the bottle I had already paid for on line. I hadn’t even caught it when it happened. They apologized multiple times and told me that they could credit the money back on my card or I can come pick up the other bottle i had paid for. When I got back to the store they continued to apologize. I thanked them for calling and letting me know. I hadn’t caught it and they definitely didn’t have to take the extra step to inform me. Very pleased with the staff at this location!
Nice staff. Clean location. Pricing here is decent, I recommend looking up prices as you shop. They beat out others pricing in some cases and not in others as far as whiskey/bourbon goes. Beer seems about the same as anywhere. Its a go to location of mine.
Extensive selection of bourbons great prices, the owner was on the floor taking care customers and gave us a warm welcome, we told her what we were looking for and she went out of her way to hook us up. She was so sweet and even gave us recommendation where to have nice dinner. She was right on that too! Thanks Annie..we will be sure to visit again.
Vast selection, nice check out staff. The only way they could improve is to have more employees available for help, while shopping.. but right now with labor shortage, cant blame them.
The guy stocking the liquor was so helpful. He stopped what he was doing to help find what I was looking for. The prices are reasonable. They didnt have 1 product I was looking for and he went above and beyond customer service and looked yo see which other stores had the product in stock. I appreciate the great service I received.
I visited looking for a particular wine. They helped me look for it and we determined they did not have it. As we were checking out the young woman helping me ran to the register with the last bottle that she found after continuing to search! Excellent
Always great knowledgeable folks to answer all our questions
Liquor barns always have pretty much every thing one needs... And staff is friendly.
Pretty much largest selection in this area.3/1/21 Reply to the response from Liquor Barn - I dropped it to a 4-star only because I cant find Trader Vics amaretto there anymore. The last three times Ive shopped there it was gone and this time I didnt even see a label/spot on the shelf for it. So I can only assume its a company decision. Has Liquor Barn stopped stocking it?
Large variety of spirits and fair prices.
Helpful staff. Need to come for a tasting soon.
My Husband went in and bought a lot of liquor to stock our home bar. One of the employees was nice enough to help carry out some of the boxes.
Beer selection is pretty pedestrian couldnt find any Miller genuine draft
They have such a awesome selection!!!! The staff is great. Always friendly.
Great bourbon selection. Very knowledgeable staff.
Workers helpfulBut not alot to chose from
Great selection of Wine, beer, Liquor and everything in between! They even have growlers available and a taps were they will fill either the one you purchase from them or one from another location. Parking is kinda sparse but we have never had a problem getting a spot and the driveway around the back of the building is poor quality.
Friendly folks and probably one of the best selections of bourbon around! They also have a great selection of cigars.
Nice large selection of wines and other alcohol beverages. Parking is cool but getting out and getting back on the highway is horrible.
Everyone at this store has been extremely helpful. especially Karen! You can hear the smile in her voice over the phone and you can tell she enjoys what she does. This is my GO TO store for all of my party needs from now on!
Went for a few items for a cook out, nice service there!
Far price,, not the best, but I just found out that they match there competition prices, via the owner,, so Im give that 5 star
They had great product and very helpful staff
Very nice! Everything you could want to drink.
Nice and clean, well stocked
Very good customer service from the entire staff. Store needs to be dusted and humidor needs attention. Cigars are mistagged, molded, dusty and over humidified. The cigar specialist was lazy
Good selection of alcohol. Nice knowledgeable staff. Would return.
Great employees very knowledgeable. Helped me find the right wine. Delicious.
Lots of choices & helpful & friendly staff
Very helpful, asked if I needed the help. Very knowledgeable. Fast in and out check out
Great selection and great experience
Just wanted to give feedback on a excellent employee of yours. Kristina at your Fern Valley/Preston Highway location really makes our experience every time we come in there. We went in once to check if you had a product, and have been coming back every since. She is very knowledgeable and passionate about beer, bourbon, and really about anything we have had any question about. And if she doesnt know shes more than happy and eager to find out. She speaks very highly of the company, and its so very nice to see someone who loves their job and enjoys what they do. There are other Liquor Barns, as well as other liquor stores much closer to my home, but we drive the extra miles every few weeks simply because of your great employee, and to try new things (usually suggested by her). Thank you for great products and a exceptional employee!
Excellent selection of local caraft beer!
This is my second review... Had to change my thoughts after special ordering a program, like Ive done with several other things in this store. Wont be doing anymore business here. Rude Manager that claims his employees are in his words, (Lairs). Well, your employees are humans that treat customers like humans... Manager needs a attitude adjustment. Id be happy to give him... Comment something if youd like this free of charge, smart a**!!!
Fabulous selection of bourbon and terrific prices plus a military discount! Sarah and Cory were friendly and knowledgeable! Love it when the people who work at a place are passionate about the product they sell.
Best liquor and wine prices in town
Great choice in liquor and beer. The cashier was very kind and friendly.
Good clean store atmospheres nice and friendly employees are very helpful you can get in and get out pretty fast
They was great was willing to hold a case of whiskey for me and got a bit of a discount
Great selection on all the finest booze. Picked up a bottle of Hurricane Proof Rum. It was delicious and you can feel the burn of the 137 Proof alcohol. If youre a drinker or planning a party, I definitely recommend.
A lot of variety clean the employees are very helpful
Overwhelming so much selection it was unreal
Great selection staff was very helpful
All the staff are extremely friendly and knowledgeable. They also have a great selection!
All was stocked up with all your favorite drinksNever had any problems with finding what I was looking for.
Its like a Costco liquor store
Great selection and good prices
Im sorry. I meant to give you a 5-star the service was excellent and I was able to find everything I wanted.
Great selection. Organized layout. Knowledgeable and helpful staff.
They rarely have the high end Jack Daniels that Im looking for like the Old No. 27 Gold or the Frank Sinatra edition or the 150th Anniversary edition. They do have a big selection of other liquors.
Bottle of cheer. $31 Elijah Craig small batch
I just love it there, the ladies that were there were so helpful...I traveled from Detroit to visit my sister and I always have to make a stop there
Good prices and friendly and always clean!
Great place and people willing to help you find what you want.
Super friendly and helpful wont shop anywhere else
Very different from previous years. where it was a busy place with variety ..
Best selection in town . If they dont have what you are looking for they can get it .
Great place to purchase Woodford Reserve for the Mother In Law.
Great selection, very friendly staff, reasonable prices. This is Kentucky and the focus is on bourbon!
Peach wine great service knowledgeable employees .
They have a great selection. I found Tej honey wine there today and Ive been searching for it for awhile. Staff is nice and helpful too.
The best selection
It was awesome the young lady took me to every aisle that I was looking for she was very nice and awesome
Always have available whatever it may be that im shopping for! Great and helpful staff.
Great selection of hard cider and gluten free drinks.
Absolutely fantastic prices and very knowledgeable staff. I love that when I need something, but Im not sure what will fit the bill, Im not just pointed to an aisle. Im walked over and pointed at a few choices -- and usually given a little education in the process!!
Called looking for a unique IPA and Ben provided great customer service and put it on hold for me to pick up! Greatly appreciated!
Excellent place for different beers liquors and spirits.Easy parking, two ways to get out if traffic is heavy.Great service and good prices.
Very helpful staff very knowledgeable thank you for suggestions drink went out love them they did.
Good place for just about anything you need or want. Never a heavy wait period for service. Employees are always welcoming and not rushing you out. Overall about the best prices for the selection and volume of liquor.
The staff was very knowledgeable and friendly helping me find the perfect bourbon for my my boss. A+
Friendly service great people
Good variety but dont have the best tequila
I wish they would keep the Miller 64 beer in 30 can packs in stock. They are very hard to find. I asked the manager in charge, but it hasnt happened yet. Other than that, I love the store, people are great. Just need to find my beer.
Some of the best selection I have ever seen, Ive been going to this place for years and their selection never ceases to impress!
They usually have just what I need I recommend them highly
Impeccable service provided by Sarah (and another gentleman that greeted me as soon as I stepped into the store).Let me know if you franchise or expand to TX.
BEST LIQUOR DEALS. I DRIVE FROM INDIANAPOLIS
Had everything I needex
Very helpful staff
Big store nice selection
Went to supply for New Years party. Everything I look for and needed was there. Nothing was overpriced except for the cups and accessories. Overall excellent place to go for liquor and party supplies.
Huge selection of liquors, beer, wine, and mixers. Well organized and clean.
Nice prices. Just wish had one closer to land between the lakes area
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Drove here to get a certain beer the hurstbourne rd location didnt have.
Great selection! I can find pretty much everything I want here. A wide variety of brands.
Great customer service at the Fern Valley Rd location.
Nice and helpful employees
Huge selection of Bourbon and Tequilas. Would love to have bigger selection of Scotch and more of the obscure beer.
Friendly staff a wide variety of bourbon but disappointed not as much as what the airport liquor store had I expected to see almost every bourbon thats made in Kentucky at the store and it wasnt there but great prices and friendly staff
Great place with fast service
This place has a wide variety of options to choose from, as well as anything you may need to prepare your drinks.